--- title: "SAP BusinessObjects Business Intelligence Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of SAP BusinessObjects Business Intelligence. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if SAP BusinessObjects Business Intelligence is a good fit for you!" source_url: "https://www.softwareadvice.com/bi/sap-business-intelligence-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Dashboard Software](https://www.softwareadvice.com/bi/dashboard-comparison/) / [SAP BusinessObjects Business Intelligence](https://www.softwareadvice.com/bi/sap-business-intelligence-profile/) / SAP BusinessObjects Business Intelligence Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. 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[Overview](https://www.softwareadvice.com/bi/sap-business-intelligence-profile/) Reviews [Alternatives](https://www.softwareadvice.com/bi/sap-business-intelligence-profile/alternatives/) # SAP BusinessObjects Business Intelligence User Reviews ## Reviews summary - Overall rating: 4.3/5 - Total reviews: 244 ### Secondary ratings - Ease of use: 4.0/5 - Customer support: 4.0/5 - Value for money: 4.0/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 114 reviews (47%) - 4 stars: 100 reviews (41%) - 3 stars: 27 reviews (11%) - 2 stars: 2 reviews (1%) - 1 star: 1 reviews (0%) ### Most mentioned pros - It can be easily intergrated with Microsoft office as we use power point for alot of our presentations, it allows us the ability to export from PowerPoint to SAP. - We enjoyed using SAP Business because so far it is the only software that we have found that allows us to put together decent, attractive and factual data reports easily and that can analyze data as well. - It works well, and I have not experienced any crashes or long delays in data retrieval, which is a great plus to the software as it holds a large magnitude of company data. ### Most mentioned cons - The user interface is very poor and outdated, even just to print a screen of an inventory list you have to open a separate window rather than print from that page. - SAP IT services can’t retrieve it—it’s just stuck in the system forever. - Also it is an expensive software and requires additional licensing from Oracle or any database developer which then adds more high cost to it. ## SAP BusinessObjects Business Intelligence customer reviews Showing reviews 1-25 of 244 (page 1). ### BusinessObject to simplify complex database analysis - Overall rating: 5/5 - Reviewer: Tibor K. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered BusinessObject provides great analytical tools for companies to make smarter decisions, it can operate on very large scale databases and it is relatively stable and trouble free. Users can learn it easily and provides many visual tools therefore different and simple to read formats to analyze data and make decisions easier and quicker. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros BusinessObjects is capable to run and process databases with millions of records, it has very good visual tools that are easy for users to read and analyze making it a tool easy to learn for users. It is flexible to run on any of the popular databases such as MS-SQL or Oracle and it is a stable software requiring little intervention from system administrators, usually once setup it runs trouble free. #### Cons It is complex to setup and requires more extensive training for the system administrators to operate it in the background. Also it is an expensive software and requires additional licensing from Oracle or any database developer which then adds more high cost to it. --- ### Global reports standardization - Overall rating: 5/5 - Reviewer: William G. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2020 - Review source details: This review was submitted organically. No incentive was offered A good tool, but with a medium learning curve for new users #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Possibility to apply to different regions of company operations in the world, make it standard. Crosschecks rules to ensure consistent reports #### Cons No low code It demands techinal team queue to update business needs. #### Reasons for choosing SAP BusinessObjects Business Intelligence Integration and compatibility wih other curent company softwares --- ### Business Objects - Overall rating: 5/5 - Reviewer: Jill B. - Verified reviewer: Yes - Industry: Financial Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I use Business Objects every day and get the data I need. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros This product give us the ability to pull reports with ease. Once you have successfully composed a report, you are able to build on the structure as needed. #### Cons Sometimes finding a field can be difficult if you are not sure what exactly you are looking for. With time, this gets easier. --- ### SAP BI: Build queries with ease - Overall rating: 4/5 - Reviewer: Ankush B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. - SAP BI is a gamechanger tool for any organization. SAP BI is suitable for the organizations using SAP ERP system as it is very easy to integrate - SAP BI is recommended for medium and large enterprises. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros SAP BI is a very dynamic and user friendly tool. SAP BI helps in developing data queries and analyze data. SAP BI save lots of time and efforts while creating reports. The best features in SAP BI are: - Automating and scheduling reports - Real time data synchronization #### Cons Although SAP BI is very powerful tool and easy to integrate with the SAP ERP system but have following limitations: - Sometimes real time data synchronization takes time that leads to difference in actual and reporting figures - Training and understanding of SAP BI takes time and efforts --- ### SAP BusinessObjects- BI reporting - Overall rating: 4/5 - Reviewer: Brus B. - Verified reviewer: Yes - Industry: Real Estate - Company size: 10000+ employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered One of the best aspects of SAP BusinessObjects is its easy to use GUI, which allows even those who are not well versed in SQL to create complex reports. I find it very convenient to share these reports between different people and business units. The system's ease of use is further highlighted by its Excel-based design; It works similar to a pivot table, making data manipulation simpler. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros I have been using SAP Business for reporting and data visualization, and it has been very helpful in meeting our organization's requirements. We have connected it with multiple databases such as DB2 and Sybase, and its data storage capabilties are quite robust. The platform is undoubtedly powerful and capable of handling heavy tasks with ease. #### Cons The learning curve is long, training is needed to be able to handle it properly, the user interface needs improvement, so that it is easier and more intuitive to use. --- ### SAP BO - Web Intelligence - Overall rating: 4/5 - Reviewer: Syed Amir A. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: April 2022 - Review source details: This review was submitted organically. No incentive was offered Overall experience has been good. It can host a lot of reports which can be scheduled for month end reporting. Automated this application using automation anywhere and reaped a lot of benefits. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros I love the scheduling feature of the reports wherein you can easily schedule reports to be executed on a particular day. #### Cons Reports with data more than 1 lakh rows takes a lot of time and even crashes sometimes --- ### Everythink about data - Overall rating: 5/5 - Reviewer: Funda A. - Verified reviewer: Yes - Industry: Automotive - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2022 - Review source details: This review was submitted organically. No incentive was offered It is a tool that facilitates the management of all past or future data and the follow-up of KPI at every level. It will help companies make data-driven decisions and provide significant competitive advantage. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We use SAP BusinessObjects in order to track both operational and strategic company KPI's. The dashboards are very easy to customize. BI tool is very helpful in order to make forecasts. #### Cons Data export is not offered. Dashboards are really helpful. But sometimes user can need to export the data in excel form. --- ### SAP BusinessObjects Business Intelligence review KPI monitoring - Overall rating: 5/5 - Reviewer: Olive t. - Verified reviewer: Yes - Industry: Food Production - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros At first, the software is looking complicated, but using it very easier after passing an induction allow exporting data to another tool for further exploitation, good data cleaning and KPI monitoring easy to set up , handle and customize #### Cons the cost of the license is as high as it cant allow small-scale business to buy and use --- ### Great tool, reliable architecture and very useful - Overall rating: 4/5 - Reviewer: Glendy M U. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. In space, the area that I address is the customer service through this fantastic tool we can keep a real-time control of the requests for services from our customers, assigning numbers of events that link the whole process with the areas involved, from that the service request is made until it ends with the invoicing process of it. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The scope advantages and the ability to link the data available in our organization by SAP BusinessObjects has allowed us to optimize the administrative and operational processes in a way that allows us to access the correct information. #### Cons I do not have negative opinions of the tool, within the organization has been very useful the use of it. --- ### SAP Business Objects Intelligience - Overall rating: 5/5 - Reviewer: KADir T. - Verified reviewer: Yes - Industry: Automotive - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. SAP Business object is quite usefull follow up tool to track KPIs #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros KPI review is showing daily life of performance linked to IOT activities in the Industry 4.0 times #### Cons Due to re-planning of tasks , targets would be change in the operation. Follow up of changes and tracking of trend must be more visible with reasons why target is changed and until when old target was valid. --- ### Big Businesses operator - Overall rating: 5/5 - Reviewer: Ravi G. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered I love to use sap and supports mobile access, allowing decision-makers to view and interact with reports and dashboards on the go. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros SAP ERP is the core product that integrates different business processes like finance, human resources, procurement, manufacturing, sales, and supply chain #### Cons I loved to use sap erp inward outward process and also banking work --- ### SAP BO BI Review - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Chemicals - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This is definitely a good tool for self service analytics and good for data preparation #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros For an SAP environment, this is best tool for reporting, since it can be connected effectively with SAP #### Cons The connectivity of this tool with non SAP tools is not straight forward or simple #### Reasons for choosing SAP BusinessObjects Business Intelligence This is a good tool to choose if a company is running in SAP environment --- ### SAP BI- Great tool for Calculation, Analysis and Automation - Overall rating: 5/5 - Reviewer: Manasseh K. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered Any organization may change the game with SAP as a tool. Due to its ease of use and of integration. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros In the context of self-service analytics by end users, SAP Business Objects Business Intelligence is a simple to learn and use analytical tool. The same query can be used repeatedly, shared with other users, and changed at any time for customized needs. #### Cons Learning how to utilize it could be a little challenging, but once you do, it's really pretty helpful. --- ### Makes it easy to build complex queries without knowing SQL, I love it! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Facilities Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I use BusinessObjects every single day, multiple times a day. We are transitioning to start having all reporting come from BO as once the reports are setup and scheduled its "set it and forget it" in many cases. We put a lot of focus on automation and reducing the amount of time spent building custom reports and one-off analyses. So we have built numerous reports to support our sales team, operations teams, vendors, and c-suite that are all easily refreshed and filtered by the users on their own. And our analytics and reporting teams now have time to work on larger scope projects rather than being bogged down by requests. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros I love most everything about BusinessObjects. It's a great way for our employees to self-service in many cases as previously they had no way to get access to larger data sets unless they put in a request with analytics. But now our Directors have access to data and reports at their fingertips with minimal training (they don't need an in-depth understanding of databases or SQL queries to use the software). #### Cons A con that is worth mentioning is that exporting large data sets can be a bit slow. But the ease of use and other benefits definitely outweigh that. --- ### Tremendous reporting tool for client reporting - Overall rating: 4/5 - Reviewer: Sudhir S. - Verified reviewer: Yes - Industry: Financial Services - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. SAP Business Objects has been supporting our client delivery for quite some time now and works amazingly well. It provide quick reporting and integrates well with the mainstream applications. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The ease at which the reports can be run and downloaded is very good. The extraction can be done in both pdf and excel depending on the requirement. The reports which have been run also show the specifications used in the reporting for the approver to verify. #### Cons The scheduler is not very simple and might require some user guide to understand and schedule the reports. Also, the inbox reports tend to disappear at times and then have to be re-put in inbox. --- ### Review on SAP BI - Overall rating: 4/5 - Reviewer: Pauline C. - Verified reviewer: Yes - Industry: Construction - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. great and useful software for all organisations #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Ease of use and fast in generating reports #### Cons Refresh time needs to be improved particularly to fix issues or errors --- ### SAP is simple and easy - Overall rating: 5/5 - Reviewer: Pradeep S. - Verified reviewer: Yes - Industry: Paper & Forest Products - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's very good and helpful software in business point of view #### Cons It is easy to use and there is no and drawback --- ### Powerful Business intelligence Software - Overall rating: 5/5 - Reviewer: Salman N. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 5/5 #### Pros Easy to use Tools and Data analysis Kits #### Cons Need to adopt some dynamic features like Tableau and Power BI --- ### My life saver - Overall rating: 4/5 - Reviewer: Jalacia P. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with SAP is great when it comes to keeping up with my information in neat manner. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros What I like most about this software is the many options to change how I view certain information. #### Cons What I least like about the software is the feature is the delete certain information that not needed for good. #### Reasons for switching to SAP BusinessObjects Business Intelligence Company switch --- ### Great Front-end - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Insurance - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Using BOBJ has been light years better than previous database front-ends that I utilized, it is full of functions andhas a much more user friendly interface. #### Cons Many of the functions are at a more basic level and require you learning their program to be able to nest them together and get the results you're looking for. --- ### SAP Review - Overall rating: 5/5 - Reviewer: Mark A. - Verified reviewer: Yes - Industry: Supermarkets - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered SAP offers a wide array of capabilities. I love how I can track my inventory, my tickets, and my time spent on work orders both service and request. I would definitely recommend this product although there is a bit of a learning curve. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros SAP is a very powerful business tool. I can't speak to some of the features, but after getting it setup, it is awesome for using as a ticketing system. It makes it easy to track both completed and non-completed tickets. My favorite thing about SAP is that it allows you to seamlessly track inventory. It can also be used to move inventory around depending on how it is setup. I also love how everything can be simply exported from SAP into Excel. #### Cons There is a bit of a learning curve for this software. It does take a while to get use to using. --- ### powerful and customizable analytics - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Biotechnology - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Establishing a culture of self service analytics within the organization with initial training and support as and when required. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros SAP business objects is an easy to learn and use analytical tool especially in the context of self service analytics by end users. One is able to re-use the same query and also share the query with other users as well and modify the query at any given time for customization purposes. It is also fast. #### Cons As with any new tool, there is an initial learning curve to get ramped up - however there is fairly good documentation available for this purpose. In addition, need good network bandwidth especially when there are multiple users trying to run queries at the same time --- ### Sap review - Overall rating: 5/5 - Reviewer: Beatriz F. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered Good #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Practicality in generating reports and the possibility of using larg volumes of data #### Cons Sometimes it takes a long time to generate the bases --- ### A comprehensive tool for data analytics by SAP - Overall rating: 4/5 - Reviewer: Ajit S. - Verified reviewer: Yes - Industry: Utilities - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Option to customize reports, Easy to integrate with existing SAP framework #### Cons Complex UI and slow processing (specially when data points are high) --- ### SAP Business Intelligence - great tool for high end analysis - Overall rating: 5/5 - Reviewer: Ravi K. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Cloud benefits, Personalized, Self-Service, Great analysis #### Cons Should work on expanding more features and allow more flexibility. ## More reviews [Next reviews](https://www.softwareadvice.com/bi/sap-business-intelligence-profile/reviews/?page=2) --- SAP BusinessObjects Business Intelligence Reviews, Pros and Cons - 2026 Software Advice