--- title: "Scoro Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Scoro. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Scoro is a good fit for you!" source_url: "https://www.softwareadvice.com/bi/scoro-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Project Management Software](https://www.softwareadvice.com/project-management/) / [Scoro](https://www.softwareadvice.com/psa/scoro-profile/) / Scoro Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/psa/scoro-profile/) Reviews [Alternatives](https://www.softwareadvice.com/psa/scoro-profile/alternatives/) # Scoro User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 263 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.5/5 - Value for money: 4.3/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 165 reviews (63%) - 4 stars: 82 reviews (31%) - 3 stars: 11 reviews (4%) - 2 stars: 3 reviews (1%) - 1 star: 2 reviews (1%) ### Most mentioned pros - I liked that, in theory, Scoro had a wide range of time tracking and resource management functions for both junior employees as well as reporting options for management. - The link with Google Calendar means that I don't need to re-enter work blocks, and the ability to back-mark multiple entries at once means that I don't have to be on top of my time-tracking every day or week when I am really up against it. - It is also great how you can go from quotation, to tasks, to resource allocations, to project management, to invoicing, to financial tracking all in one place and with ease. ### Most mentioned cons - We believe there is a simple fix to add a column to the project page, but we are having to use a not ideal workaround with things being missed. - Synchronising can be a bit tricky and I often need assistance with this when we want to track certain things. - it took us a while to figure out how to use it properly and honestly we still feel like we’re only using half of what’s available. if you don’t have time to dig in and learn everything it might not be worth the price ## Scoro customer reviews Showing reviews 1-25 of 263 (page 1). ### Great tool - Overall rating: 5/5 - Reviewer: Joe G. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Incredibly positive, and I would definitely recommend it to other businesses seeking similar solutions #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Scoro is by far the best tool I have used that integrates time tracking, quoting and project resourcing. The link with Google Calendar means that I don't need to re-enter work blocks, and the ability to back-mark multiple entries at once means that I don't have to be on top of my time-tracking every day or week when I am really up against it. Quoting work in Scoro is also super easy, adn the dashboards mean I can see where me and my team are spending too much or too little time, as well as looking after metrics like win rate and invoiced/quoted ratios. The rest of the team also find Scoro easy to use, and it is easy to adapt to each of their roles. It's useful to be flexible across the team as a tool, helping Scoro to be a one-stop shop for us. I would recommend Scoro to other businesses. Having used other tools for finance and time tracking, I definitely find Scoro to be the best I have encountered. The intuitive quote building makes it really easy to quote, refine and complete deals. #### Cons The support is not always as helpful as it could be, but I rarely need to use it as the tool is largely incredibly effective #### Reasons for switching to Scoro I changed businesses and my new business uses Scoro #### Vendor response This is music to our ears, Joe! Super happy to hear you find Scoro easy to use and it has helped you save time. Replied July 2025 --- ### Great for resource planning and project management - Overall rating: 4/5 - Reviewer: Anna-Kaisa R. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We've used it now for several years, and we're impressed with the rate of updates and new features being rolled out every year. Customer support is great. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Scoro has helped me to ensure my team is not overworked, to be realistic about available resources, and to prioritize work and communicate better. #### Cons The calendar view is not the best. Also, although this is of course mostly a benefit, Scoro is so versatile and has so many functions and small details, that some users find it a bit overwhelming. #### Reasons for choosing Scoro It seemed the best fit for our business. #### Reasons for switching to Scoro The product was being discontinued, so we had to change anyway. #### Vendor response Thanks for the thorough review, Anna-Kaisa! It's great you have highlighted resource allocation as one of the key benefits of using Scoro as we also find it's one of our key differentiators. And indeed, we do launch 13 version updates every year so the product is constantly improving. For example, recent updates have included AI-powered instant insights, MCP server, and we will launch subtasks in early 2026 which makes managing the whole lifecycle of a project from quote to cash easier than ever. Replied November 2025 --- ### Feature rich but clunky - Overall rating: 5/5 - Reviewer: Miha A. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros A one stop shop that combines project management with finance and business intelligence. Scoro really can do it all. #### Cons Having worked with project management software for over 6 years, I still found Scoro difficult to use. The good part is, once you maser it, you can set it up so it'd dead simple for the non-admin user. --- ### Good in concept, not so good in practice - Overall rating: 2/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I had a generally negative experience using Scoro. I sometimes felt like I was using more time than I was saving (or being productive) while figuring out how to use the software and run reports for management meetings. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros I liked that, in theory, Scoro had a wide range of time tracking and resource management functions for both junior employees as well as reporting options for management. #### Cons It's old and outdated. The interface looks like it's a piece of software from the late 90's and is extremely confusing to navigate. I was in a management role using this software and while they have an array of reporting options and functions, I found it very difficult to run and customize the reports that I needed. #### Vendor response Thank you for sharing your experience and for highlighting both the strengths you saw in Scoro and the areas that fell short for you. We’re sorry to hear that the interface and reporting tools didn’t meet your expectations. Scoro has grown significantly over the past few years and we’ve been investing heavily in modernizing the UI, improving navigation, and making core workflows easier for both managers and team members. Reporting has been a major focus area as well, with recent releases introducing clearer templates, more flexible customization options, and faster ways to surface the metrics that matter. Your feedback reinforces the importance of this work. While every platform has a learning curve, you should never feel like you’re spending more time figuring things out than getting value from the product. If you’re open to it, we’d appreciate the chance to learn more about the specific reports or workflows that caused the most friction. It helps us continue to improve Scoro. Replied November 2025 --- ### My 4 year experience with Scoro - Overall rating: 5/5 - Reviewer: Richard H. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Scoro is such a complex tool to run you agency, very flexible and adaptive to every need. We currently use it in 5 different agencies and we knew there is no tool in the world to cover all our needs perfectly. But what we found in Scoro is tool that covers our needs best and people love to work with it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simplicity, design and the whole logic behind the system is just excellent. It really connects every tool agency needs into one complex solution. #### Cons Integration with Outlook is not 100% perfect. But the advantage the calendar sync gives us ich much much bigger than this little issue. #### Reasons for choosing Scoro overally much better and complex solution for such a big company #### Reasons for switching to Scoro We were looking for up-to date solution for multiple agencies to cooperate together #### Vendor response Thanks for the awesome review, Richard! Happy to hear you are using Scoro for multi-entity agency management, which we also encourage as Scoro makes sharing resources and budgets across business units a lot easier. Replied November 2025 --- ### Reliable Tool for Project and Task Management - Overall rating: 5/5 - Reviewer: Jēkabs R. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Scoro has significantly improved how we manage our projects, tasks, and team collaboration. One of the standout features for us is the ability to create task templates. This has been a game changer when it comes to recurring workflows – instead of starting from scratch every time, we can simply duplicate predefined templates, which saves a ton of time and ensures consistency across projects. The platform is intuitive, visually clean, and offers great transparency in tracking progress, time, and team workload. Customizable dashboards and detailed reporting give us full control over business performance metrics. We also appreciate the integration options, allowing Scoro to work seamlessly with our existing tools. Whether it’s managing client work, internal tasks, or keeping an eye on finances, Scoro ties it all together in one powerful system. Highly recommend it to any team looking to streamline operations and boost productivity. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Scoro offers powerful task templates, real-time project tracking, customizable dashboards, time tracking, and seamless integrations. It’s intuitive, helps standardize workflows, improves team collaboration, and increases overall efficiency. #### Cons Initial setup can be time-consuming due to the many customization options and also some features take time to master. #### Reasons for switching to Scoro changed jobs and was introduced to scoro and it was a game changer #### Vendor response Thank you for the fantastic review — it’s great to hear Scoro is helping you standardize workflows, collaborate smoothly, and run projects with real-time visibility. We’re especially glad task templates are a time-saver and that dashboards, time tracking, and integrations give you a clear view of performance end to end. You’re right that setup and some advanced features take time to master; our team can help with template packs, role-based dashboards, and short training sessions to accelerate adoption and keep things simple for each user. Replied November 2025 --- ### Scoro is the best tool of it's kind - Overall rating: 5/5 - Reviewer: Katie P. - Verified reviewer: Yes - Industry: Design - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The overall experience is very good and there's very rarely an issue with the availability of the platform which means we have confidence every day that it's not going to affect our workflow. Once new members of the team are onboarded and used to using it they are always impressed at how functional and intuitive the platform is. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's the most 'all rounder' tool of it's kind on the market. The most intuitive tool that I have used compared to Synergist, Traffic Live and Paprika. The data we get from Scoro is very valuable and it means that we can flex and pivot based on data rather than gut feeling. #### Cons There are some easy wins to make the user experience so much better - for example: - Being able to collapse rows into headers for very large quotes - Option to 'not included cost in overall total' by a click of a button - eg. Make optional (as per Synergist) - The gantt chart function is rigid and only set up for resourcing purposes rather than a dual function of being able to show a 'client friendly' version and also not being able to export as a PDF #### Reasons for switching to Scoro Traffic Live is very old and rigid - not intuitive at all #### Vendor response Thanks for the great feedback, Katie! We are happy to hear Scoro is a valuable tool for your company. Replied September 2025 --- ### A great system if you are looking for ease of use, great reporting and value for money! - Overall rating: 5/5 - Reviewer: Anna D. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has been excellent. Onboarding team was helpful, and the help team is attentive and helpful. It improves the way we work, provided further visibility of important metrics. It encourages collaboration and visibility, therefore accountability of everyone It was a fraction of the cost of our previous system with so much more features and support. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how intuitive and easy to navigate it is. All sections are linked so you can go from one to the next without having to backtrack. It is also great how you can go from quotation, to tasks, to resource allocations, to project management, to invoicing, to financial tracking all in one place and with ease. It is easy to add and remove team members and keep our data secure. It is also very easy to customise on the go. #### Cons I love the constant updating and improvement but at times it is hard to keep up with all the new features! #### Reasons for choosing Scoro Ease of use, ease of invoicing and we could maintain our way of working! It also presented minimum changes to the team after implementation. #### Reasons for switching to Scoro It was difficult to use, expensive for what we had and no customer support. #### Vendor response We are so happy to hear you love Scoro, Anna! The end-to-end project management from quote to cash is what we do best, indeed. Replied September 2025 --- ### agency employee at senior level, over 6 yrs of experience with Scoro - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Design - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros i’ve been using scoro for about a year now and honestly it’s been a game changer for our team. what i love most is how everything’s in one place – project management crm billing reports you name it. before we had to switch between 3 or 4 different tools and it was a mess. now it’s all connected which makes life so much easier. the dashboard is super helpful too, i can see what’s going on with all projects at once and track progress without chasing people down. time tracking is another thing that’s saved us so much trouble. we just log hours directly into the tasks and then that info goes straight into the invoicing so billing clients is way more accurate. and it’s also helped us see which projects are actually profitable. the reporting is solid too – there are a ton of options and you can customize what you want to see. definitely helpful for making decisions and keeping clients in the loop. what’s cool is that you can also tweak a lot of stuff to fit how your team works. like custom workflows and dashboards – we’ve been able to make scoro fit our process instead of the other way around. it takes some setup but once it’s running smoothly it just works. overall it really helped us become more organized and professional #### Cons while scoro is great in a lot of ways it’s not perfect. one of the first things i noticed was just how much stuff there is in it. like it’s powerful sure but kind of overwhelming at first. it took us a while to figure out how to use it properly and honestly we still feel like we’re only using half of what’s available. if you don’t have time to dig in and learn everything it might not be worth the price speaking of price it’s not exactly cheap. especially if you want the more advanced features or need integrations with other tools. some stuff is locked behind higher tier plans so we had to bump up just to get things we thought were basic. and while customization is great it sometimes feels like you need a scoro expert to set it up right. not the most user friendly thing in the world for non-tech people also the mobile app isn’t amazing. it works ok for checking stuff but you can’t really do full project work from your phone. and there’s no real offline mode so if your connection drops you’re kinda stuck. in short it’s a powerful tool but not the easiest to use or the cheapest so you gotta weigh whether it fits your team or not #### Reasons for switching to Scoro Lack of functionalities, lack of proper project management, time tracking, quotes, ... #### Vendor response Thanks so much for the thoughtful, detailed review. We’re glad Scoro has helped your team bring projects, time, invoicing, and reporting into one place and that dashboards and profitability reporting are making a difference day to day. Replied September 2025 --- ### Now Scoro make my research work very easy and fast - Overall rating: 4/5 - Reviewer: Faiz A. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. On the whole Scoro is a really useful device for my work. This keeps me in check and I don’t miss my deadlines ever now. It is a little expensive but the quality is professional and 100% real. I highly recommend to use it if you have lots of projects and you want to see all in one place. It changed the way I work on an everyday basis. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I really love that Scoro has everything in one web page for me. Being a Research Assistant, I have numerous tasks and better yet countless files. With Scoro, I can see my calendar, my “to-do” list and how much time I spend on each paper that I write. The dashboard is very clean. It does not look messy. I like that I can see my project progress without having to open five different applications. It saves me quite a bit of time every morning. #### Cons I do not like the price, however. If you are a small team or a student researcher, it is somewhat pricey. At the beginning too, so many buttons and things. I was slightly confused for the first two days. I had to watch a couple of videos to know where all the stuff are. Learning fast is not super simple, but it requires you some patience. #### Vendor response Thanks for the amazing review, Faiz! It is fantastic to hear that Scoro has changed the way you work on an everyday basis, specifically by helping you stay in check so that you never miss your deadlines. Our project management tools andreal-timee progress tracking are designed exactly for this purpose, providing the professional quality and visibility needed to manage numerous projects and files in one central location. You mentioned that you really love having everything on one web page, and we are glad the clean dashboard allows you to see your calendar and to-do list without the mess of opening five different applications. This consolidation is a core part of Scoro's mission to save you time every morning by uniting your work, files, and time tracking in a single, streamlined system. We recommend exploring our Video Tutorials in Help Center, as they are specifically designed to help new users find where everything is during those first few days. Replied March 2026 --- ### Perfect for managing large projects for your team - Overall rating: 5/5 - Reviewer: Eabyn F. - Verified reviewer: Yes - Industry: Design - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered It has been essential in managing the billable hours and tasks for our team #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Gives endless editable features that can tailor to your organisation when it comes to task and project management #### Cons A combined view of projects and planner would be useful to visualise both at the same time #### Reasons for choosing Scoro Scoro allows for greater integration with our other software #### Reasons for switching to Scoro Scoro offered a more tailored approach to our organisation --- ### Scoro: Robust and Easy - Overall rating: 5/5 - Reviewer: Brad W. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Prior to adopting Scoro, we used to track our priorities and project status updates using a shared excel file, which was clunky and didn't work well for our growing team. Moving to Scoro has made our data and status tracking more reliable, and easier for each team member to customize their own interface. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Scoro was easy to customize and tailor to our company's business processes. The user interface is quick and responsive, meaning I'm never waiting for my information to load. The ability to collaborate with my teammates on projects and tasks is a critical feature that Scoro does so well! #### Cons The filtering and bookmarking of views is really a great feature. I would like to be able to filter and sort tasks based on parameters of the project, which is something I don't believe Scoro does at the moment. #### Reasons for switching to Scoro Better multi-user interfacing with the system, better customization of views and bookmarks. Dashboards! --- ### Scoro Review - Sept2025 - Overall rating: 4/5 - Reviewer: Dai G. - Verified reviewer: Yes - Industry: Design - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. 8/10 - Having used other CRM systems previously this is by far the most thorough thyat seems to work across multiple departments, where others seem to be taylored to do one thing great and the other aspects were lacking. Consistently good system. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Multiple ways to review projects and the new Ali has made it very simple to get what you need without the trial and error of the filters #### Cons Customisation and review times. We are having trouble reviewing 200 jobs and the latest actions from one page. We believe there is a simple fix to add a column to the project page, but we are having to use a not ideal workaround with things being missed. #### Reasons for switching to Scoro Directors decision - Made before i joined #### Vendor response Thanks for the feedback, Dai! We are very happy to hear you have adopted ELI insights – Scoro AI for generating all kinds of reports for you in seconds without having to go into the data yourself. This saves hours of valuable time down the line! Replied September 2025 --- ### Powerful tool with a learning curve - Overall rating: 5/5 - Reviewer: Keyara M. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Scoro makes it very easy to manage projects, track time, and streamline your workflow all in one place #### Cons What I liked least about Scoro was how overwhelming it felt at the beginning. There’s a lot packed into the platform, and it took me some time to figure out where everything was and how to use it efficiently. #### Vendor response Thanks a lot for the great review, Keyara! Indeed, Scoro is packed with a lot of good stuff, so we do recommend doing the initial product onboarding as thoroughly as possible. Replied November 2025 --- ### Excellent Tool for Businesses - Overall rating: 5/5 - Reviewer: Jay U. - Verified reviewer: Yes - Industry: Utilities - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, reliability and the way everything is organized. The customer service has been excellent too. There are regular updates and the communication for the outages is good. #### Cons The different roles in the tool were a little hard to understand. The role titles could have been more user friendly and had more detailing to help assign the right roles to the right users. #### Vendor response Thanks for the great feedback, Jay! You can adjust and all the role titles to suit your company's needs, feel free to ask the ELI chat how to do that. Replied September 2025 --- ### Great tool for quoting, project management and evaluation. - Overall rating: 5/5 - Reviewer: Carmen G. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: May 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We are fixing difficulties with the extension; Scoro will be a terrific tool for growth; now that we can interface with Jira, which was previously a challenge for the team, we can construct projects faster. Scoro is an excellent application for workflow management, tracking progress, and communicating difficulties or missing tasks. We are juggling 25+ active projects at the same time with limited resources and tight timeframes, and Scoro helps our Project Managers to properly track progress. Quotes were inconsistent, and Scoro gave us with a methodology and framework to help us. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The user interface is excellent, it is simple to work with the team, and there are several connectors that can be linked using Zapier. The interface's simplicity and intuitiveness make it simple to create and manage tasks, time tracking, feedback, and attaching tasks to projects, creating a wonderful workflow view for the entire team. Scoro is system-oriented and adaptable; we chose to have complete onboarding assistance since it fit our operation. This forced us to think in terms of systems, which enabled us to find methods to enhance efficiency. Recent enhancements, such as the Gannt chart, give easy-to-understand performance data. #### Cons Task builds/gantt chart view is a little hard, dependencies don't function very well, and there appear to be a few problems to sort out. When we introduced Scoro to our staff, they did not have an established CRM or PM system, thus the learning curve was extremely steep. The monthly fee is considerable, and a stronger incentive scheme may be implemented; adding additional customers should reflect the marginal cost. --- ### Highly Performing Management tool and CRM ,All what you need in one place - Overall rating: 5/5 - Reviewer: Mohamed E. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall Experience with Scoro is great as its saved a bunch of time and decrease the staff efforts and time ,The outcome results are simplified and easily to use #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The best thing Scoro is tracking all our projects ,Bill's,invoices customers and so on ,Also checking the statistics for achieving the completed tasks .The Gantt Chart features is very helpful for the managerial levels to see the projects progress and percentage of completion of these projects #### Cons Difficulty in integration with the company API as Scoro having it's own interface so it needs alot if IT work to integrate Scoro with internal company software --- ### A profoundly clear tool with perfect highlights and add-ons for rearranging work - Overall rating: 4/5 - Reviewer: Sandeep S. - Verified reviewer: Yes - Industry: E-Learning - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered The Scoro program could be an incredible arrangement for overseeing your trade and errands at the same time. I can way better oversee my day-by-day work and keep track of the time I spend on different ventures and assignments much appreciated it. Each worker in my association has got to data almost client administration, counting when and what was examined with clients, deals made, up-and-coming plans, etc. Furthermore, Scoro makes it simpler to make in-depth reports and track the costs and budgets for our ventures. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Scoro's hierarchical structure is its finest include. The assignment administration device is the foremost valuable since it permits you to rapidly and proficiently sort out your calendar with time inputs. The numerous components are all coherently related to one another and basic to utilize. Working with it is pleasant since everything can be seen outwardly and moved almost. Furthermore, Scoro's CRM device makes it straightforward to get to client data at any time and from any area. Our capacity to communicate and screen our time productivity is enormously supported by the association of our ventures and the capacity to follow time-to-person subtasks interior the extent. #### Cons On an errand card on my taskboard, I would need to be able to show data from a venture. I would need to have extra sorts of trigger coordinates with Zapier. The framework is additionally not user-friendly since it requires clients to explore a few layers of the board in arrange to achieve certain exercises. As of late, a few of my colleagues have complained about issues and challenges. Interior the stage, notice occasions are activated. Finally but not slightest, there ought to be a implies to keep track of or enter venture turning points. --- ### Scoro review - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall it has been pretty good although the current scoro development pipeline scope is a bit out of what we would expect #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros That it is very user friendly and easy to learn #### Cons That it lacks some features which are necessary for medium to large companies #### Reasons for switching to Scoro It was too slow and bulky --- ### Scoro is the tool of the future - Overall rating: 4/5 - Reviewer: Alessia D. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It was challenging at the beginning, as I described above, but after a few months I started to enjoy using it and now I found it very useful and easy to use. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Scoro is really useful for managing multiple projects and multiple teams; it allows you to track your time (and your coworkers' time) easily and rapidly, and it helps you understand in a minute how much time you are spending on a project or on a task, on a daily or weekly basis. #### Cons It's not that easy learning to use it. In the first months, I made mistakes and had to rely on my coworkers, who had training with Scoro employees, to manage it well. The essential functions are accessible but if you want to learn to use it at its best you need some time and commitment. #### Reasons for switching to Scoro Not my call --- ### Our organisation couldn't live without it now - Overall rating: 5/5 - Reviewer: Kate A. - Verified reviewer: Yes - Industry: Media Production - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have loved this software from the moment it was installed. As the business is growing - both with employees and workload - it is really coming into its own. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros it is really easy to use and the customer support is quick and effective. #### Cons Sometime when we enquire about a feature the answer we receive is that we have to upgrade to a package that then includes lots of features that we don't need for our business. Also - we don't tend to email through the scoro email because it kept getting lost in clients 'junk' mail, so it made us look un-credible. #### Reasons for choosing Scoro we chose this one over the others because of the billing and invoicing facility that it had, no others seemed to have that as a whole package. --- ### Easy to use and everything in one platform - Overall rating: 5/5 - Reviewer: Helen F. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it's saved us a bunch of time, helped information to become far more visible amonst the whole team, and given us reports and insights we could never have got before due to information living in separate systems. The team enjoy using it too. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Having used a lot of project management software in my past, I've found Scoro to be one of the easiest and most intuitive to use. I've rarely needed to read documentation or watch videos, because you can mostly just tell how it works. When I do have a specific question, their support team is one of the best I've ever encountered - I get detailed replies with screenshots from a real person typically wtihin just a few hours that answer my questions in full. From an initial lead/ enquiry, Scoro can handle the full end to end process of converting that into a quote, project, set of tasks, project plan and invoice. It also has time tracking. We've been able to get rid of 3 different bits of software because Scoro can handle it all. It even integrates wtih our accounting software Xero. One of the things I like the most are the customisable dashboards which pull whatever key metrics you'd like to measure into one place, giving you powerful insights into your sales and productivity performance. #### Cons It does take time to get all your data imported and work out how to set things up in a way that works for you. However this would be the case for all software of this type - if you want it to be tailored to you, you have to put the upfront effort in. This isn't a critique but rather something to be aware of when planning how long to get things initially set up - we did ours in 6 weeks due to an impending deadline, but 3 months would be more comfortable. Price wise, it's towards the higher end of the scale, but I think it's worth it. --- ### EPSCO Ltd - Overall rating: 5/5 - Reviewer: Craig L. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have found this easy to set up, easy to get comfortable with using, adaptable in most ways we need to use and has given us freedom to work remotely on a common package. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The most important features for our use has been the ability to have quotations and projects built in one central location under a common template. This gives consistency and easy access for all staff without having to know where items are stored on a central server. Ability to create products and servers which leads to consistency in the text provided in quotations. Have replaced estimated income documents with Scoro's Pipeline function. #### Cons Inability to separate out lines of a quote so that income from a certain line can be in our pipeline on one month and another in the next. We have a lot of clients who we quote one single quote but the lines of the quote are completed over a period. For invoicing this is not an issue but for estimating income only the total appears in the close by date month. --- ### Scoro has more potential - Overall rating: 4/5 - Reviewer: Danush C. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 5001-10000 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The scalability and ease of project management make Scoro a fantastic tool. It helps keep track of the total time consumed on each activity and the one-stop option to create both task and project makes it more convenient to use. #### Cons The permissions in Scoro could be improved. Most of the minute options like changing the status of the Project, changing a few custom fields, etc. are restricted to the administrator level of access and do not have the opportunity to delegate to other non-administrative members.The custom fields could have more types, for example, have the option to select multiple options from a dropdown menu so that we can feed information about the type of Operating Systems a customer uses in an array or a list. --- ### Scoro makes my day to day job easier - Overall rating: 5/5 - Reviewer: Raghuraman R. - Verified reviewer: Yes - Industry: Security and Investigations - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered It helps me keep track of my meetings and document the summary of the meeting. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Outlook calendar sync feature and API integration #### Cons Reports need to be improved and make it more user friendly #### Vendor response Thank you for the positive feedback! We are glad that Scoro has fulfilled its purpose for you and made your job easier. We are committed to continuous improvement based on your valuable insights. Replied March 2025 ## More reviews [Next reviews](https://www.softwareadvice.com/psa/scoro-profile/reviews/?page=2) --- Scoro Reviews, Pros and Cons - 2026 Software Advice