BI360 Suite Software

4.47 / 5 (71)

About BI360 Suite


BI360 is a hybrid corporate performance management (CPM) solution based on the Microsoft platform. It caters to businesses of all sizes across various industry verticals. Key features include reporting, budgeting, dashboards and data warehousing. It can be deployed either in the cloud or on-premise.

BI360 comes with pre-built integrations to a number of ERPs including Microsoft Dynamics 365, GP, AX, NAV, SL, Acumatica, Sage Intacct and more. It offers both real-time and data warehouse-based reporting, as well as both multi-company and multi-currency reporting.

Support is offered via phone, email and online tutorials.



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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000

71 Reviews of BI360 Suite

Average User Ratings

Overall

4.47 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(38)

4 stars

(27)

3 stars

(6)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 71 reviews

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August 2015

RICHARD from BLACKHAWK NETWORK


Ease-of-use

4.0

Customer support

4.5

Functionality

5.0

August 2015

BI360, OUT IN FRONT, HEADING IN THE RIGHT DIRECTION

Pros

The thing I like most about Solver, the company that supplies BI360, is that I have found it easy to connect with them on every level from support staff to the CEO. They take my reporting challenges seriously, and they are committed to delivering value to me and my end users. The thing I like most about the BI360 product suite is that it provides exactly the right mix of products I need to deliver information to my users in a timely manner, in the format my users need.

Cons

There are very few things I dislike about this vendor. One minor thing is that they are developing their product suite so rapidly that it is sometimes difficult for me to do the upgrades necessary to keep up! Having said that, I am content to know that what I currently have meets my needs well.

August 2017

Brett from MassDevelopment

Company Size: 51-200 employees

Review Source


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

August 2017

Some growing pains, but overall the best solution to streamline our reporting and budgeting

We are happy to be attending Focus as it gives us an opportunity to learn more about the Bi360 product and network with other users.

Pros

Reporting function, flexibility of product, customer support, and the ability to streamline our existing reports and expand upon our "old" reports and create new reports to satisfy our budget and departmental managers.

Cons

We had a Planning issue where our LID was disappearing from our Data Warehouse. We're not sure what caused this but this resulted in many frustrated customers during our budget input process. Solver has been unable to replicate the issue for us, which is frustrating. We have lost a bit of trust in our planning process.

August 2015

Gavin from Ciall


Ease-of-use

4.5

Customer support

5.0

Functionality

4.5

August 2015

An excellent product that continues to improve with every new release.

Pros

As a tool, BI360 is incredibly easy to use and quick to implement. We have repeatedly found new uses for the product and it continues to be our go-to solution for data consolidation, reporting and budgeting. As a vendor, we have found Solver to be very responsive, with a genuine commitment to excellence. We like that the warehouse comes with out of the box intelligence around financial reporting. It's not just another cube churning numbers. This allows us to quickly deploy BI360 as a financial consolidation tool.

Cons

Users can sometimes find it confusing that the solution suite is offered via multiple applications. We understand that this approach will change in future releases.

August 2017

Karen from Union Supply Group

Company Size: 201-500 employees

Review Source


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2017

My opinion of BI360

BI360 is a good product. I'm very happy to see new and improved features added.

Pros

I love the publisher and the fact the report is excel based. It's easy to format and give it the look I want. I also love the ability to schedule my reports to run when I want them to run.

Cons

Something I've noticed that can be time consuming is the switching between design mode and run mode. When designing or modifying a report, switching from design to run to see how the report looks and then switching back to design again can become cumbersome.

August 2017

Karen from MassDevelopment

Company Size: 51-200 employees

Review Source


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

August 2017

Bi360 has been an amazing time saver for our organization!

Overall, great product. Reporting tool and Planning tool have been invaluable to our organization. Somewhat disappointed in loss of functionality with new version releases.

Pros

I love the Excel based familiarity with all excel functionality available for reporting tool. The online knowledge base is a tremendous resources as well.

Cons

We have had a technical difficulty that the Solver team has not been able to resolve. Very disappointing since we have been very happy with the planning module until we started losing line item detail.

August 2017

Ray from NGLEP

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2017

Overall, I am impressed with the software. The Composer interface is very intuitive to use.

Ease of use, scheduling of daily reports, quick daily data refresh, and excellent customer service.

Pros

I like the ability to create reports in Composer, drop to Excel, and share with other users. I use the Publisher tool to generate close to 100 reports daily for the Accounting Team.

Cons

The error messaging is not always clear and concise. There are some limitations on naming tabs when running reports with expanding parameters.

August 2017

Kiki from The TM Group, Inc.

Company Size: 11-50 employees

Review Source


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2017

Implementation consultant and report designer

Support services are excellent!

Pros

Flexibility to do any report that you need.
Data warehouse is very easy to setup and new fields are available immediately.
Fast ramp up time in both implementation and training of new users.

Cons

Planning in web and planning in Excel can't exist in same workbook.
Security in system should to go beyond just the dimension codes.
Parameter filtering should be multi-level.

August 2017

Terry from MassDevelopment

Company Size: 201-500 employees

Review Source


Ease-of-use

4.0

Functionality

4.0

August 2017

Great tool for budgeting and reporting

Overall it is a great tool to use for reporting and budgeting. We have saved time and man power completing our work.

Pros

easy to consolidate. User friendly and ease in navigation. Reports customization is a great tool when it comes to reporting

Cons

Its not easy to troubleshoot problems. We have lost functionality after upgrading. Felt like we took a step back after upgrading. Assignment set up is not as easy as it used to be.

June 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

June 2019

Review for Solver BI-360

Pros

There is a huge learning curve needed to learn this software. However, once you learn how to use it, you will be able to create any kind of reports you want. The potential is limitless.

Cons

I wish there is a "search" function that allows you to easily search for the the tags that you need.

Response from Solver of

Replied June 2019

Thank you for your review. We will work on improving our product based on your comments. Thanks again!

August 2017

Steve from InterdynBMI

Company Size: 51-200 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2017

BI360 Has been a great tool for my customers. It has enhance reporting and budgeting and allowed them to add analytics to their reporting

Overall it is a great product for most people in the SMB market space.

Pros

I like the expand-ability to allow multi source data so both financial and operational analysis. One of the best tools I have seen for a typical end user as you do not need IT to create reports.

Cons

Currently some of the date and tree features when in use with excel are difficult to manipulate various reports.

August 2017

Susan from Elmer Candy Corporation

Company Size: 201-500 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2017

BI360 is easy to use and a powerful tool

John Rayburn is the best!!!! He set us up initially and trained me to be able to make changes and create new reports.

Pros

interfaces with our ERP, works well with the SSI integration, easy to use and customer support is excellent

Cons

sometimes it takes a while to run data extensive reports and forms, when my sales department runs the Final forecast form it takes about 30 minutes to load.

August 2017

Sarah from T3 Information Systems

Company Size: 11-50 employees

Review Source


Ease-of-use

4.0

Functionality

4.0

August 2017

BI360 is an essential tool

Pros

Reports are designed in Excel and users can leverage all Excel functionality. With good ranges and expanding groups, you can design reports that need almost no maintenance.

Cons

Report speed could be improved. Some accountants have a difficult time learning to write reports. Need trees with integrations that run directly on the accounting system.

August 2017

Robert from Schneider Downs & Co., Inc.

Company Size: 201-500 employees

Review Source


Ease-of-use