Solver Software

Solver Software

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FrontRunners 2017

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About Solver

Solver is a hybrid corporate performance management (CPM) solution based on the Microsoft platform. It caters to businesses of all sizes across various industry verticals. Key features include reporting, budgeting, dashboards and data warehousing. It can be deployed either in the cloud or on-premise. Solver comes with pre-built integrations to a number of ERPs including Microsoft Dynamics 365, GP, AX, NAV, SL, Acumatica, Sage Intacct and more. It offers both real-time and data warehouse-based reporting, as well as both multi-company and multi-currency reporting. Support is offered via phone, email and online tutorials. ...

Solver Pricing

Please contact Solver directly for pricing details.

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Automated budgeting workflow

Solver User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4

Customer support

4

Functionality

4.5

Showing 1 - 5 of 74 reviews

User Profile

Wajeeh

Verified reviewer

Company size: 501-1,000 employees

Industry: Hospital & Health Care

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Functionality

out of 5

June 2019

Best CPM and BI software

it is very easy to integrate with the software. also you can link multiple data sources in bi360 datawarehouse

Pros

easy integrations with our Microsoft Dynamics Gp software.

Cons

cloud services got stuck some times but overall its good

RICHARD

Industry: Financial Services

Time used: More than 2 years

4

Ease-of-use

out of 5
4.5

Customer support

out of 5
5

Functionality

out of 5

August 2015

BI360, OUT IN FRONT, HEADING IN THE RIGHT DIRECTION

Pros

The thing I like most about Solver, the company that supplies BI360, is that I have found it easy to connect with them on every level from support staff to the CEO. They take my reporting challenges seriously, and they are committed to delivering value to me and my end users. The thing I like most about the BI360 product suite is that it provides exactly the right mix of products I need to deliver information to my users in a timely manner, in the format my users need.

Cons

There are very few things I dislike about this vendor. One minor thing is that they are developing their product suite so rapidly that it is sometimes difficult for me to do the upgrades necessary to keep up! Having said that, I am content to know that what I currently have meets my needs well.

Jacobus

Company size: 51-200 employees

Industry: Education Management

Time used: Less than 12 months

Review Source

This review was submitted organically. No incentive was offered
1

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
1

Functionality

out of 5

December 2019

Poor BI360 Product and Solver support

Daily run errors, reports not available due to running and always patches to be uploaded to deal with errors. Services and support due to USA and SA different time zones non existing leaving the user frustrated. I am sorry that we have selected this product as our data reporting product.

Pros

The dream: The capabilities presented and user capabilities to create and have reporting available.

Cons

Daily running problems - If report data is not available or only running the product is of no use. Partners for installation clearly define Solver support as problematic to deliver. Now I see that all reviews are specifying this.

Reasons for switching to Solver

Proposed new product and capabilities in user hands as recommended by partners

Gavin

Industry: Computer Software

Time used: More than 2 years

4.5

Ease-of-use

out of 5
5

Customer support

out of 5
4.5

Functionality

out of 5

August 2015

An excellent product that continues to improve with every new release.

Pros

As a tool, BI360 is incredibly easy to use and quick to implement. We have repeatedly found new uses for the product and it continues to be our go-to solution for data consolidation, reporting and budgeting. As a vendor, we have found Solver to be very responsive, with a genuine commitment to excellence. We like that the warehouse comes with out of the box intelligence around financial reporting. It's not just another cube churning numbers. This allows us to quickly deploy BI360 as a financial consolidation tool.

Cons

Users can sometimes find it confusing that the solution suite is offered via multiple applications. We understand that this approach will change in future releases.

Karen

Company size: 51-200 employees

Industry: Government Administration

Time used: More than 2 years

Review Source

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

August 2017

Bi360 has been an amazing time saver for our organization!

Overall, great product. Reporting tool and Planning tool have been invaluable to our organization. Somewhat disappointed in loss of functionality with new version releases.

Pros

I love the Excel based familiarity with all excel functionality available for reporting tool. The online knowledge base is a tremendous resources as well.

Cons

We have had a technical difficulty that the Solver team has not been able to resolve. Very disappointing since we have been very happy with the planning module until we started losing line item detail.

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