Splunk Enterprise Software

4.58 / 5 (85)

About Splunk Enterprise


The Splunk Enterprise platform allows users to process and index most forms of data in their native format. It includes data indexing tools, which enable users to locate specific data across large data sets.

The software is designed to serve users with limited technical expertise. A key selling point is the platform's scalability, which allows it to grow with the amount of data it is needed to process; up to at least 100 terabytes per day. To ensure users always have access to their data, even in the event of a system disruption, this platform features built-in failover and disaster recovery capabilities.

Deployment options include both on-premise and SaaS (Software as a Service). Subscription pricing is based on the amount of data indexed per day, and pricing decreases as the amount of data indexed increases. There are perpetual and term license pricing options as well.



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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Solaris, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

85 Reviews of Splunk Enterprise

Average User Ratings

Overall

4.58 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(53)

4 stars

(26)

3 stars

(6)

2 stars

(0)

1 stars

(0)

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Showing 1-20 of 85 reviews

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February 2018

Gabe from Information Services, University of Oregon

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

5.0

February 2018

A powerful log aggregation solution with immensely useful tools built-in for popular applications.

Pros

- Free to use for small 500MB or less daily ingress, quite nice for small use cases and learning
- No development work required to deploy and provide value.
- Deployment flexibility: client agents are available to use, or clientless configurations for multiple OS platforms. It's also very easy to deploy, not just flexible. its a very simple affair.
- Segmentation of logs: You can create separate instances of of logs to aggregate, based on organization needs. And those instances can have their own individual storage policies to optimize consumption of storage resources.
- Configuration design: Thoughtful and mature documentation and design of the application regarding enterprise-class scaling on network storage.
-POWERFUL tools: The user interface lends itself to learning more about your organization from the logs you collect, through metrics of trends of the logs being gathered. There are also specific modules/add-ons for popular applications to provide more value and event-based monitoring, all without having to develop in-house dashboards and intelligence of those logs.
- Customization: You can create your own queries of logs, and event-based alerts.
- Web-based GUI that clean is powerful
- Sales/Technical Reps are top notch in fielding questions and evaluating environment for deployment. They were extremely helpful in helping our organization develop procedures and scaling our environment for expansion with our existing infrastructure.

Cons

- Price: This product is not free for more than the minimal use. Pricing can be very expensive, relative to open source offerings. That is the trade-off you pay for not having in-house development of open source offerings. As this product is priced based on gigabytes of indexed logs, it is important to understand the scope of licensing necessary for your environment to determine if it is a good fit for your organization.
- Watch your saved queries and hardware resources: Users have the ability to create and save queries. Like in database queries, some are more efficient than others. Large inefficient queries can be very resource-intensive. If you notice slowness in day-to-day queries, or navigation in the UI, or resource use in contention, keep an eye on saved queries and user practices.

February 2018

devaun from Blackdog consulting LLc

Review Source: Capterra


Ease-of-use

3.0

Functionality

4.0

February 2018

Query your log statements for your production apps in REAL TIME to triage and monitor performance

XRAY vision on your production instances. Every day we code our applications so that we will be splunk friendly with our app log statements. For example "featureX=value" allows you to query for every customer that engaged with featureX.

Pros

Splunk allows us to see exactly what is going on in production! I work on commerce for a fortune 100 company, and we use Splunk to monitor our apps in real time. Splunk gives you the ability to perform queries like you would with SQL against your log statements in real time. You will learn that you can place strategic log statements in your code that allows you to identify situations in production and be proactive at solving them. For example, you can log your customer's session cookie ID, and track any given customer's activity on your website via your app logs. It gives you dials and charting capabilities to monitor even the slightest drops in customer activities due to flaws in code or slowing network calls.

Cons

PRICE. The software is so powerful, and they seem to leverage this in the pricing of the licenses.

February 2018

David from Paddy Power Betfair

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

February 2018

Offers more than you think

We've used the software to detect layer 7 attacks, unearth issues we didn't realize were happening and gives us end to end insight into our stack.

Pros

The system is highly intuitive to use. It is faster than other solutions I've used on the market and has a huge library of 3rd party plugins to get more from the system. It is easy to create scheduled searches, dashboards, reports etc. but there are a number of additional plugins (at an extra cost) to help with security, single pane of glass and metric collection.

Cons

It offers challenges for a decentralized working model. Where Splunk is centrally managed, it is easy to ensure that best practices are maintained. Where the system is opened up for an entire department to utilize and on-board their logs, it becomes more difficult. However, with some creative thinking and good process, this issue can be overcome.

June 2015

Robert from Concanon


Ease-of-use

4.0

Customer support

5.0

Functionality

5.0

June 2015

Finding Splunk Before Splunk Finds You

Pros

Splunk is more than a tool or a product, it is a big data platform. Splunk can be used as a simple log aggregator all the way to a Big Data engine to find efficiency in operations of the Internet of Things. Splunk is less about its abilities, and more about your imagination about what you can do with Splunk. That is the beauty of the platform. Splunk shines in providing operational intelligence about systems and processes. Finding out how your systems are operating, how your processes are functioning leads to quick resolution of problems and points to where budgets are best spent.

Cons

Splunk is deceptively easy to set up and use. But like learning to play chess, you can learn the moves in half an hour, but take a lifetime to master. Splunk quickly provides value, but requires imagination and creativity as well as wide ranging knowledge of systems and processes to move to the next level. Not every organization needs that kind of talent to get a great return from Splunk, but the companies who compete and win will.

April 2019

shashank from Miracle Software Systems

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Best Tool for Monitoring Purposes.

As a user of Splunk, we generally used to monitor the log provided by the server clusters belonging to a tool called API Connect. As the logs are stored in Splunk, we tally the transaction count from API Connect tool and filter the log search in Splunk with a particular search query. We can download the logs of particular time and date of API Connect servers in case of transaction count issues. We create a dashboard for all the individual API's transaction count in terms of total transaction count of all API's. In this way, it makes our work easier to find out which API has the highest transaction count. We even use Splunk to know the state of the machine. Reports generated by the Splunk helps us to find out the API with the highest response time. In this way, Splunk makes our work a lot easier as it is very fast and highly secure.

Pros

1) Accepts multiple data formats like CSV, JSON, XML
2) Does the hard work for us i.e converting machine data to a human-readable format.
3) Can create customized alerts to serve our business purpose.
4) Searching on the based on queries is pretty simple.
5) We can create dashboards to analyze and visualize our search results.
6) Can export the log content to our Personal computers.
7) Setting up plugins and integrating with any tool that needs monitoring is pretty easy.
8) Technical support for the Splunk is very quick as they have a dedicated staff for that.

Cons

I did not find any flaws with this software.

October 2017

neha from Intuit

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2017

Great log analysis software

Pros

Integrates with almost all the software seamlessly..where there is a software application that produces log, splunk can be easily integrated.
Gives very powerful insights into the logs
Alerts can be setup on the logs, and notifications sent out which is great again for managing the health of your application

Cons

The query language, though powerful, has a learning curve. Particularly as one goes towards complex queries. If it could be made closer to natural language, it would be so much smoother to learn. Hope that will happen sometime in future.

July 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

5.0

July 2018

Software is fantastic once you get it fed the data. Setup can be a bear.

Software saves a great deal of time tracking down errors and issues in the network. Was able to spot a security issue using the software we might never have even noticed otherwise.

Pros

Fast consolidation of disparate logs in an easy to search way for troubleshooting. I can find problems within my organization very quickly. Sales team was very responsive in getting me a trial license to estimate my needs.

Cons

Set up takes some time and planning. The Licensing scheme can be pretty expensive and until you've got it up and running it can be hard to estimate how much license you need.

February 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

February 2018

A tool that every sys admin needs to have

Pros

I'm not sure from where to start in this case.

We use splunk for many things but mostly to analyze the traffic on the network / firewalls. It provides us with a nice overview of what's going on. It makes it very easy to spot spikes on the network and it will provide you also with deep analyzes.

For us it's an indispensable tool, probably the best tool we have.

Cons

To search for something is not always easy, however there are a lot of forums online, so finding help is not that difficult.

November 2018

Mark from LDS church

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

3.0

Customer support

4.0

Functionality

5.0

November 2018

Excellent logging and troubleshooting tool

As a software quality assurance engineer, I love that I can setup a single dashboard where I can then view the same data from any lane I select from a dropdown. If I see a problem in the Test lane, I can quickly check all of the other lanes for the same issue by simply changing the dropdown value.

Pros

Splunk can give you extreme insights into how your systems and software are functioning. Not only is the search very flexible and powerful, the customizable dashboards give a status report at a glance into trends, problems and performance. You can also set up email alerts when errors occur limiting the need to have Splunk opened on your machine all the time.

Cons

Splunk has a learning curve. They have extensive documentation but it isn't intuitive and some features are buried pretty deep. We have an onsite expert who holds bimonthly meetings to answer questions in a group forum.

January 2018

Biswajit from Oath

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

January 2018

This is the tool every devops should have expertise on!

Made life easier for all SRE/DevOps oncall.

Pros

First of all you don't need to login to your servers. Just configure splunk forwarder on all of your server and have peace of mind. During outages you dont have to panic and just rely on Splunk and be sure that you will have your root cause visible in splunk.

Cons

Kernel huge page issues, Search head clustering, Index clusetering. These features are as good as costly too. For SHC and IC it does need all same config hosts.

February 2018

Irfan from Information Technology and Services

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2018

This is one of the best tool for capturing logs information almost every mnc's uses this.

Pros

The loving thing i have in splunk is it has very good UI environments wherein everything is categorised in dashboards and each dashboard has a unique facility to log and this has the aback up of the most to most one year data and is better utilised in large-scale mnc to track the flow of messages

Cons

We are looking for optimisation of the options please remove unwanted options from UI and all the small icons to make large

April 2019

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

3.0