--- title: "Stratum Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Stratum. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Stratum is a good fit for you!" source_url: "https://www.softwareadvice.com/bi/stratum-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Business Intelligence Software](https://www.softwareadvice.com/bi/) / [Stratum](https://www.softwareadvice.com/bi/stratum-profile/) / Stratum Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/bi/stratum-profile/) Reviews [Alternatives](https://www.softwareadvice.com/bi/stratum-profile/alternatives/) # Stratum User Reviews ## Reviews summary - Overall rating: 4.2/5 - Total reviews: 48 ### Secondary ratings - Ease of use: 3.9/5 - Customer support: 4.2/5 - Value for money: 4.2/5 - Functionality: 4.0/5 ### Rating distribution - 5 stars: 19 reviews (40%) - 4 stars: 24 reviews (50%) - 3 stars: 5 reviews (10%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ## Stratum customer reviews Showing reviews 1-25 of 48 (page 1). ### Using Stratum for Financial reporting & analysis - Overall rating: 4/5 - Reviewer: Stephen L. - Industry: Building Materials - Product usage: Used weekly for more than 2 years - Reviewed: February 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I find Stratum a useful tool for month-end reporting of sales results and analysis by customers and channels. Even though Stratum was initially bought by our Sales organization for their use, our finance organization is able to use Stratum by tailoring data views that enable us to understand the drivers of our monthly sales including customer pricing. Even though stratum has graphing capabilities, due to our internal presentation requirments we download stratum data to Excel and create our graphs using Excel. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Ease of use in creating views and downloading to Excel #### Cons Difficulty in using existing views as the year rolls-over to new year. Many existing views do not allow editing to change the year. --- ### Silvon Viewer Review - Overall rating: 4/5 - Reviewer: Mark B. - Industry: Automotive - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Titan has been a customer of Silvon for 20+ years and still with them because of value for the money. Recently working on moving the solution into a hosting situation to better reflect today's business requirements. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Ease of use #### Cons not real time data --- ### Functional product but lacks in support - Overall rating: 3/5 - Reviewer: Adrian H. - Product usage: Used unspecified for unspecified - Reviewed: February 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I manage the back end Silvon's Stratum products for my company. While the use and set up are fairly simple, trying to get information from their customer support at times can be like pulling teeth. Getting answers to my issues that turn out to be rather simple solutions often take a day or two of back and forth emails until they finally give me a solution. The lack of troubleshooting help on their website and having to go through emails further pushes this inconvenience. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 --- ### Stratum Review - Overall rating: 4/5 - Reviewer: Derek P. - Industry: Consumer Goods - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Stratum consistently meets our needs and when it does not the issue is quickly resolved. It is an easy platform to learn and teach. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros ease of use, multiple selections #### Cons The loading time but it is standard with comparable platforms. --- ### A great analytic software - Overall rating: 5/5 - Reviewer: Matthew A. - Industry: Consumer Goods - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I love all the features of silvon reports. I use this software every single day in my work...the only thing that this reporting software really needs is an undo button because sometimes when building a report if you click something you didn't mean to you have to start over in the report. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Great reporting, nice graphs, easy to use #### Cons No Undo button --- ### Good bang for your buck - Overall rating: 4/5 - Reviewer: Nick P. - Verified reviewer: Yes - Industry: Wholesale - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The software was setup easily with great support from the company, and managing the software takes a little more work than we thought. However it comes with great features and functions that more than meet our expectations. I would recommend the software but keep in mind it will require a lot of training for the users. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 --- ### Our experience with the Silvon Product - Overall rating: 4.5/5 - Reviewer: Mark G. - Industry: Food & Beverages - Product usage: Used unspecified for unspecified - Reviewed: October 2014 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4.5/5 - Functionality: 4/5 #### Pros I like the fact that the software has grown with the industry and is the outcome of the company listening to it's customers. Silvon has done a good job staying knowledgeable about many niche industries including the fffood industry. They treat their customers like a partner. I always enjoy sharing our challenges and vision for the software and feel their team wants to hear our opinion. The Silvon software has been a great fit for us as we liked the versatility of the software (integration options, calculated fields, virtual dimensions, etc.). The access speed of the cube reporting has been a huge improvement for us as we transitioned from the thick client application. #### Cons Sometimes the software can be challenging to maintain (from the administration side). We are used to supporting our own software, but have looked to Silvon to help us maintain this area. --- ### Powerful tool for data extraction - Overall rating: 4/5 - Reviewer: Alicia B. - Industry: Electrical/ Electronic Manufacturing - Product usage: Used unspecified for unspecified - Reviewed: November 2014 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3.5/5 - Customer support: 4.5/5 - Functionality: 3.5/5 #### Pros Silvon is great for getting reports on demand quickly using company data that in the past had to be handled via pivot tables. Once a view is set up, even the least tech-savvy user can get the information they need in the click of a button. Their folks are attentive and have many ongoing training opportunities for the casual to advanced user. #### Cons My only real complaint is that the formatting component (Planner) does not come standard and is an add-on for an additional fee. As my company did not want to invest in this fee for every user, most everything that comes out of Silvon has to be reformatted in Excel which kills a lot of the time-saving aspect of one button reporting. The coding used is also somewhat convoluted if you're not a programmer. --- ### Gives us what we need - Overall rating: 4/5 - Reviewer: Keith H. - Industry: Consumer Goods - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Stratum.Viewer provides the data analysis tools that our business needs to run successfully. Most users are happy with the product, and our user base is constantly growing. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros No software loads on PCs #### Cons Amount of time to reload cube --- ### Stratum Review - Overall rating: 4/5 - Reviewer: Karen C. - Industry: Pharmaceuticals - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Stratum is a wonderful easy tool to use! All the information you need with a few clicks. Great graphs and pie charts. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Easy of use. #### Cons Nothing to report. --- ### Best value BI tool on the market - Overall rating: 5/5 - Reviewer: Michael M. - Product usage: Used unspecified for unspecified - Reviewed: February 2017 - Review source details: This reviewer was invited by the software vendor to submit an honest review. This system was a straight forward and easy implementation and has been an invaluable tool to our sales and finance teams. It remains low maintenance and is an easy system to train and on-board users to. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of implementation and use. Extremely cost effective solution #### Cons Would like for some basic visual dashboard and charting functionality to be built in. --- ### Empower Your Users - Overall rating: 4/5 - Reviewer: Scott L. - Product usage: Used unspecified for unspecified - Reviewed: January 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Stratum Viewer is a web based Business Intelligence tool for users to easily slice and dice and analyze your companies data. Its a nice tool but lacks some of todays more common features like creating robust visual dashboards, creating data marts on the fly from multiple data sources, and providing full support on mobile devices. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 --- ### Quick Response / Lacking Documentation - Overall rating: 4/5 - Reviewer: Jennifer K. - Product usage: Used unspecified for unspecified - Reviewed: January 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We do receive a quick response on our submitted questions and request for help. Documentation is severely lacking. There should be some technical documentation that's easy to use and to help explain setup and basic functionality. How do the files relate to the tables you create, etc. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 --- ### Silvon review - Overall rating: 3.5/5 - Reviewer: Meghan R. - Industry: Food & Beverages - Product usage: Used unspecified for unspecified - Reviewed: November 2014 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Customer support: 2.5/5 - Functionality: 4/5 #### Pros You can do so much with the software. #### Cons I wish there was better training on how to use it. I don't know if that would be more of an issue with my employer, or Silvon. --- ### Software Review - Overall rating: 5/5 - Reviewer: Britney W. - Industry: Food & Beverages - Product usage: Used unspecified for unspecified - Reviewed: December 2014 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It helps out with daily work activities. It's easy to navigate through simple tasks. #### Cons At this time I have no complaints about the difficulty using the program. --- ### Silvon review - Overall rating: 3.5/5 - Reviewer: Ann Z. - Industry: Food & Beverages - Product usage: Used unspecified for unspecified - Reviewed: December 2014 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 3.5/5 - Functionality: 3.5/5 #### Pros I like the ability to pull specific data on the information needed. #### Cons It was difficult to create reports from beginning. --- ### Stratum met our reporting requirements... twice - Overall rating: 5/5 - Reviewer: Elise S. - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2017 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Silvon was the only vendor that demoed and met our main reporting requirements (twice... initially when acquiring a reporting tool for users on the iSeries and 7 years later when we re-visited our reporting tools for SQL server). We especially needed criteria like "all these but not those". Stratum allowed our users to write and run their own reports, freeing up IT time for projects. The users love the crosstab reporting! Silvon employees are knowledgeable, friendly and caring. The on-line documentation is full of examples and the help videos are great! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We love the ability to manipulate the criteria. A primary requirement for us for reporting is give me all these (items, customers, etc.) but exclude these few. User lists allow us to do that! #### Cons We definitely needed Silvon's help to get the tool up and running, but they helped us with the extract, load and processing set-up. --- ### Using Stratum for Numbers Review - Overall rating: 4/5 - Reviewer: Frank T. - Industry: Medical Devices - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: January 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Stratum is very effective in compiling data and sales numbers for my accounts. I can drill down in many different ways to effectively get the tracings needed to conduct my daily meetings and calls. Sometimes it takes a bit of work to learn how to obtain the information that I am looking for but can always save my progress in order to utilize the report again in the future. I regularly import to Excel in order to manipulate and run totals for my yearly budget. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The program allows for me to utilize our sales tracings in order to effectively conduct calls and meetings. I can also track my progress and export to Excel in order to prepare for my upcoming days. #### Cons Difficult to get some of the more "funneled" reports and may take time to have the numbers needed but can be saved so work is not all lost. This saved report then can be used in the future. --- ### Stratum Business Intelligence Software - Overall rating: 5/5 - Reviewer: Linda S. - Industry: Food & Beverages - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2017 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Silvon Software has been providing Business Intelligence software before BI became a buzz word!They provide a robust, scalable solution to deliver business insights against any data set. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I'd have to say that I like the flexibility of the software the most. Insight to Sales, Inventory, Production, Receivables, Payables, General Ledger etc. can be gained by importing data from these applications into Stratum. The software handles 100+ concurrent users. #### Cons I frequently export to MS Office tools for better graphics and annotation capability. --- ### Candle-lite Demand Planning Manager - Overall rating: 5/5 - Reviewer: Gary W. - Industry: Consumer Goods - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I find Stratum easy to use and exceptional to use as I review data at several levels. However, I struggle with the use of filters. As I drill down to several levels , it still pulls all original data in the fields instead of narrowing the list. I would like to see the filter function replicate the functionality of Excel. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Ability to drill to several levels and change the hierarchy of the fields. #### Cons The filter and search functions is not user friendly. As I drill down to a certain level, I expect to use the filter and only see values that are in the field I pick. Instead, I see all original values . I would to see the filter function perform similar to Excel. --- ### Silvon is a Helpful Tool - Overall rating: 4/5 - Reviewer: Sarah W. - Industry: Warehousing - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I am a financial analyst and monitor sales and GP daily for our business. Without Silvon my job would be very difficult to do efficiently. I have seen the capabilities of competitive software and I am very pleased that we have Silvon. Silvon is one of the most useful and user friendly tools on the market, I highly recommend it. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros User friendliness, ability to build custom views on the fly and regoranize data quickly. This allows my team to get down to identify problem areas of the business. #### Cons Would like a multi sorting ability for columns like excel has. --- ### Excellent customer service / OK software - Overall rating: 4/5 - Reviewer: Joseph S. - Industry: Oil & Energy - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: January 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Customer service on Stratum is top-notch. Questions and service issues are addressed quickly. The software absolutely does what it says it will do. The cons are primarily around some of the difficulties of building reports. It is impossible to copy and paste a measure item so it is more labor intensive than it seems like it needs to be to build and alter reports. This is especially bad at the beginning of the year when reports need to be changed. Overall, I give Stratum 4/5 stars because I am happy with the support and the way the program operates other than the report building. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Service #### Cons Report building --- ### Sales Reporting at your fingertips! - Overall rating: 5/5 - Reviewer: Mike J. - Industry: Building Materials - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Stratum is a good sales reporting tool and very easy to use. The issue at year end when the tool has January data and you want previous months data, the filters have been corrected to display the data. Previously you would have to set up two reports and have the filters set by year and months. Thank you! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Easy to use #### Cons Doesn't have data visualization or an impact tool. --- ### Stratum Viewer Survey - Overall rating: 4/5 - Reviewer: Lupe C. - Industry: Paper & Forest Products - Product usage: Used unspecified for unspecified - Reviewed: January 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I personally love Stratum, and especially Viewer, because of the flexibility setting up reports and its quick response time. the ability to slice and dice the data is endless. The business considers it a very powerful too. For me, I would like to see two areas changed if possible. The node concept on the attributes is difficult to train on, and adds steps to every filter. If they were designed more like the measures where you can edit them without opening them up to the 2nd node would be wonderful. Also the verbiage used within the software sometimes isn't very user friendly. Terms such as member list, edit attribute relationships caption expression and format string are not terms that are readily understood or received by new users. I still love it! #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The flexibility of drilling down from year to months, and then back up. Also the ability to drill down on unlimited attributes. Ability to budget within the tool and at any level. The pre-built Stratum expressions in Viewer. The flexibility of inter-changing rows and columns. the ease of creating/applying conditional filters. #### Cons The node concept of attributes, the limitation of pick up fields, the export at size 13 font, the fact that the filters don't export out with the report, the difficulty of adding budget where no history exists, --- ### Long-Time and Very Satisfied Stratum Users - Overall rating: 5/5 - Reviewer: Michael J. - Industry: Medical Devices - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: January 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have been using Stratum in its various iterations since the 1990's. Each new version and release has been am improvement of a very fine product. Their support and service rank amoong the highest I have ever dealt with in over 35 years. You can't go wrong by selecting Silvon Software and Stratum. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very powerful and flexible #### Cons Slightly complex ## More reviews [Next reviews](https://www.softwareadvice.com/bi/stratum-profile/reviews/?page=2) --- Stratum Reviews, Pros and Cons - 2026 Software Advice