SyncSpider

RATING:

4.7

(116)

About SyncSpider

SyncSpider is an application-to-application integration tool designed to help eCommerce businesses grow revenue using multichannel sales automation. It helps manage stock in a centralized place, connect with eCommerce tools to sync data, create improved buying experience for customers. SyncSpider helps sync data across apps and marketplaces.

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

SyncSpider Pricing

Starting price: 

$579.00 per month

Free trial: 

Not Available

Free version: 

Not Available

SyncSpider example project

SyncSpider Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for SyncSpider

1 - 5 of 116 Reviews

User Profile

David

Verified reviewer

Construction, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed February 2021

Great alternative for automation, specially for growing businesses

So far the support team has been awesome! We were reluctant use it because not all our specific integration requirements are not possible at this time, but we feel pretty confident that SyncSpider’s team is working hard on expanding their integrations and improving their service. They do provide the integration as a service outside their roadmap as well, and they were pretty responsive, sent us a budget quickly for the integration, sadlyit was outside our Latin-American SME budget for now. We are looking forward to moving 100% of our e-comm automation process to SyncSpider! Note on usage: I'm still getting the hang of it, so far i've only tried integromat, iftt and Zapier, and they are all different, and I'm not an advanced user, so I'm hoping for some more documentation/examples/training to make this even more valuable!

PROS

Fast development and constant integrations coming out every week Really good support Workflow based, so relatively easy to start using it We got a LTD, so price was unbeatable, but still without the deal the prices are pretty good for the volume they provide (plus the offline and service-less integrations)

CONS

Would benefit form pre-made templates between services (it would expedite implementation for us users) We haven't figure out how to manipulate data (as we do in Zapier) before sending it to the other service UX still has room to be more intuitive

Reason for choosing SyncSpider

It is focused on our needs (e-commerce), has great pricing and constant development.

Vendor Response

Hi David, thank you for your review and your feedback! Templates are coming:) We are already working on such a solution to give you pre-made templates that will act as a default mapping for some tasks (e.g. sync Docam marketplace with eBay, etc) As soon as we have that solution, you will be able to either use our templates or save your own. Additionally, automating feature should be rolled out in the next 2 weeks. Thanks again, Aleks

Replied March 2021

Michael

Information Technology and Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

SyncSpider is my new go to integration tool!

Overall I enjoy SyncSpider and have big plans for it as my web design business grows. It is my goal to help small businesses grow online and if I am able to use SyncSpider to do that for their web based storefronts, it is going to truly add value to what I can bring to the table for my customers. We are living in a time where in person shopping is suffering and small businesses need to adapt to the changes of time. SyncSpider will help my clients do that by simplifying product listings in online stores, adding leads to their CRM systems, and by assisting to completing tasks faster.

PROS

What I like most about this product is that it provides much deeper integrations than what I am use to with other products like Zapier. It also has a stronger focus on e-commerce where I felt other integration platforms were lacking. I feel the development team stands behind the product with a lot of enthusiasm and have a strong determination on growing the product rapidly. Having good customer support is a must when building a quality product with some level of complexity such as SyncSpider. Nice work on the in-depth documentation as well.

CONS

What I like least about the product is that it is still young and that there are still a lot of products that have yet to be integrated into the platform. Hopefully the product will continue to grow with more and more integrations as the weeks go by making the product more useful.

Reasons for switching to SyncSpider

I switched because I felt SyncSpider brought a whole lot more to the table in terms of e-commerce and complexity.

Vendor Response

You can bet that we will continue to.improve:) adding 2 apps per week atm, aiming to add 1 per day:)

Replied March 2021

khaled

Accounting, 1,001-5,000 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed October 2022

Value for money

The experience is good so far, and I still rely on it for some work

PROS

The free trial is very good, especially as it provides better features than some similar sites, but there is still the best to offer to customers

CONS

There is always the best, especially when compared to similar sites that give double the service for free

Ryan

Marketing and Advertising, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Take Back Your Life With SyncSpider

Working on several different ecommerce stores by myself feels like a 24/7 non stop process with no end in site, that is unless I can find a tool that automates as many day-to-day tasks as possible freeing up my day to not only work on the more important parts of my business but also to get my life back and spend more time with family and friends. Well lucky me I found it and SyncSpider is that tool!

PROS

SyncSpider is the best tool for automating your daily tasks as well as keeping all your data from different platforms & tools in-sync, in real time freeing up your time to work on your business! Tons of integrations with more on the way and an endless amount of possible future integrations limited only to your imagination and of course you would have to request it! Don't worry this team and the customer service is also top notch and ready to help you automate your business and get your life back! I recommend SyncSpider for any ecommerce business especially if your still doing most or all of the daunting tasks required to be successful yourself without any automation!

CONS

Some Integrations are still needed but they are on the roadmap to be added soon plus you can request any integration that you might need for your business and they will work their hardest to get it added to the roadmap! Some integrations can get a little technical but they have great support and tons of video tutorials you can follow along to get set up!

Reason for choosing SyncSpider

Didn't come across any alternative products that were offering the automations that were geared toward automating the many daunting tasks that ecommerce businesses struggle to keep up with everyday, so yeah it was an easy decision and it ended up being the correct one!

Vendor Response

Hi Ryan, Thank you for feedback and this great review! Yep, I agree with you, we need to make our app more user friendly, and we will do our best there! Thank you!

Replied February 2021

Stephen

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

eCommerce Automation at its best!

Wonderful! Very easy to navigate and work with! Very simple to understand!

PROS

The automation of being able to communicate multiple programs together automatically. We bought this software to replace Oberlo and Dropified. We were not only ecstatic that we could buy this at a cheaper rate but that we could also have the SyncSpider team custom program apps for us so their software could get multiple programs of ours to communicate together to complete our auto ordering processes of our Print On Demand services and our AliExpress dropshipping!

CONS

Nothing at all. This was the answer we had been searching for for years. As I said, we started out using Shopify (which changed their name to Dropified), and then we tried Oberlow but they both had quirks and frustrations with automating certain products from certain drop shipping companies. SyncSpider took care of all of this and now if we can't custom program the app to do what we want, we can either work with a zappier app or pay to have a SyncSpider programmer custom program the feature for us!

Reason for choosing SyncSpider

The fact that we can customize what we want the app to do so we can get it to work with every drop shipping provider.

Reasons for switching to SyncSpider

The fact that we can customize what we want the app to do so we can get it to work with every drop shipping provider.