Tableau is an integrated business intelligence (BI) and analytics solution that helps to analyze key business data and generate meaningful insights. The solution helps businesses to collect data from multiple source points such as SQL databases, spreadsheets, cloud apps like Google Analytics and Salesforce to create a collective dataset.

Tableau's live visual analytics and interactive dashboard allow slicing & dicing datasets for generating relevant insights and exploring new opportunities. Users can create interactive maps and analyze data across regions, territories, demographics and more. Tableau helps to create a narrative story of the data analysis with interactive visualizations that can be shared with their audience.

Tableau can be customized to serve a number of industry verticals including banking, communication, education, healthcare, real estate, manufacturing and technology. The solution can be either installed on-premises or hosted on the cloud as a SaaS application. Users can also view and analyze data on their Android and iOS smartphones with Tableau Mobile app.



670 Reviews of Tableau

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 670 reviews

December 2018

Collin from Trunk Club

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

2 of 5

Customer support

4 of 5

Functionality

5 of 5

December 2018

A new era of Data Management

I have used both Tableau and Domo, and much prefer Tableau both for the user interface, ease of use, and raw processing power.

Pros

The aggregation of data, and pure raw functionality of the platform. In the era of cloud-based platforms, the ability to combine multiple data sets into one is invaluable. Having systems talk to each other and share data is critical in this day and age. Tableau does that and more.

Cons

High learning curve with some gatekeeping of information (Tableau certifications, conference learnings, etc.), and license based pricing. Can be buggy sometimes depending on your datasets.

December 2018

MARIE from WJS Canada

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

December 2018

Tableau my beau

Pros

Data is summarized in clear formats. You are able to navigate fairly easily. I was introduced to it a few months ago with no instruction how to use it. It was easy enough to figure out so I could grab the information that I was looking for.

Cons

Can't think of any at the moment I have only been using it for a few months.

December 2018

Michael from CareStar

Company Size: 201-500 employees

Review Source


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

2 of 5

Functionality

4 of 5

December 2018

Using Tableau 2018

The software requires you to self-teach yourself - via the training videos that are available and the Help Forums. Overall, this software is great and easy to learn, and use.

Pros

This program is great for analyzing data. Lots of data, small amounts of data, really, just any type of data. The visualizations are great. The software really allows you to drill down into your data to see things you might have missed.

Cons

The product support is weak. Both for the desktop and server software. For the best "Help" results, one must log in to the Tableau Community Forums and post a question. Then hope someone answers. But....the good thing is, I have received answers to many of my questions.

December 2018

Peter from Secury

Company Size: 11-50 employees

Review Source: GetApp


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

December 2018

The solution where there are multiple useful functions

Pros

Tableau Softwareis associated only with mostly positive moments in our company. This solution helps us be really confident in the services we are providing. Our analytics has become much better with Tableau Software. But it should be mentioned that Tableau Software won’t do all the workflow instead of the company’s employees. So we are glad that we were experienced enough to come through the learning period of Tableau Software smoothly. When considering yourself a data-oriented person, you should remember that this solution reads into the contract at least some basic background knowledge of the theory of relational database’s structure and peculiarities of use, as well as knowledge of programming scripts writing (Excel-style scripts, for instance).

Cons

Some companies may face the problem that they have finally found their dream solution, but they cannot afford to implement it because it is relatively expensive. Well, IBM Data Modeler is a solution which has something in common with Tableau Software. But from my experience, there cannot be any comparison between them because the second solution wins the first one only in terms of speed of work.

December 2018

Matt from Agilis Systems, LLC

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

5 of 5

December 2018

Strong BI platform for BI professionals

Pros

It's the leader in BI software and integrations - really robust suite for different use cases

Cons

You need to invest time and resources to get the most out of it - hire a dedicated BI resource

December 2018

Clayton from DearColleague.us

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

3 of 5

Functionality

5 of 5

December 2018

Beautiful designs, but not easy to use.

Pros

I like that Tableau makes it easy to put graphs online through the embed feature. The tooltip pop-ups are super cool and it makes the end product look professional.

Cons

I don't think that the product excels in doing the easy stuff. I was working on showing relationships between three different variables and ultimately I gave up. It is a great product as long as what you're doing isn't very complicated.

December 2018

Brent from CedarCreek Church

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

December 2018

Amazingly intuitive once you play with it.

Pros

At first it seemed intimidating and then I watched a 20min overview video and saw how crazy easy it is to use and drill down into data to see what you need. The insights are powerful and the views just build themselves when you drag/drop fields. Crazy easy!

Cons

The cost is high, but it's for a reason. They are kind of "alone" in this field aside from something like Microsoft Power BI, which is a whole different animal in terms of use, but same in purpose.

December 2018

Celia from Trendy Stream

Company Size: 51-200 employees

Review Source: GetApp


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

December 2018

Creating the world where goals are suited and implemented into life

Pros

We like the provided dtl flows and the offered functionality to create them by ourselves. GIS capabilities are another reason why we prefer Tableau Software to other solutions. Besides, we like that we don’t need to ask for their customer’s help when updating the program because this is a very smooth process. One more thing concerning their support team, we like really that they keep us aware of everything new, what is happening with the service.

Cons

On the one hand, we haven’t yet met and tested solution with such qualitative characteristics in a single program, expect of Tableau Software. And this is an advantage, without the doubt.

December 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

December 2018

Nice Data software

Pros

It is good for importing, analyzing and visualizing data. You can also do fairly complex calculations.

Cons

It can be a bit too complex in that it tries to autofill some things for you you may not want.

December 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

4 of 5

December 2018

Data visualized beautifully

We have been using Tableau at my work for a couple of years now. It's a very powerful tool in terms of showing data in a wide variety ways. Custom views are great, and can easily be shared within the organization.

Pros

Customizable views
Data can be visualized im any different ways
Export to excel for further processing of the data

Cons

It's not so easy to share the reports with partners in a format they can work with.
Auto time out of session makes the view return to default settings.

December 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

3 of 5

December 2018

A good visualization tool, but little outdated

Overall, I am using it because it helps to create beautiful graphs and charts and I know how to make it work, but there are more straightforward options available in the market.

Pros

I have been using Tableau for about a year now and I started using it because I wanted better visualization tools compared to excel with some intelligence.
- Beautiful graphs available and has some tutorials on its website as well to instruct
- Hosting results on server (Tableau server) makes it even more real time in nature
- I have been using the student edition and hence pricing is not a concern for me.
- Wide variety of chart options available based upon dataset

Cons

- To use some of the features it can get really complicated, for example to draw a donut pie-chart there is not direct way but the hack to do it is very complicated
- Though website has a community for answering questions there should be more video tutorials that can teach how to maximize the use of Tableau

December 2018

Anonymous

Verified Reviewer

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

2 of 5

Functionality

4 of 5

December 2018

Tableau Review

Pros

Tableau is great because it visually can do a lot of cool stuff. It's a step up for business presentations versus the normal Excel/Powerpoint uses. I had a free version through school so I was able to play around with it a little bit.

Cons

The biggest con is the complexity of it. There is a reason that there are full grad school classes dedicated to figuring it out. If you want to be able to use this software, you better be ready to spend a lot of time figuring it out. Like Excel or Powerpoint, there are probably a lot of free resources out there to help out.

December 2018

Anonymous

Verified Reviewer

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Great Product

It has really helped our department within Finance. We have been able to create dashboards that have been presented to Senior Management with great feedback.

Pros

It's ease of use. Tableau is very easy to import data, manipulate data, and publish it. The visualization and customization options are great too. One of my go to software for data analysis and visualization.

Cons

When uploading custom SQL it tends to reject some query pieces that are made.

December 2018

Sandra from QuoteWizard

Company Size: 501-1,000 employees

Review Source


Ease-of-use

4 of 5

Functionality

5 of 5

December 2018

Great tool to check stats to help in providing for accurate info to clients

Pros

I use Tableau every day in sales to look up product availability and stats so that I’m better able to sell a product based on real time data we have available through tableau.

Cons

There have been a few times where the Tableau system was down and the information wasn’t up-to-date. It would sometimes be down for half an hour or more

December 2018

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

5 of 5

December 2018

Solid Reporting and Analytics tool

Pros

Analyze a large amount of data in a short period of time. Easily customizable and repeatable analytics. Very user friendly and pretty easy to understand for anyone.

Cons

Depending on the set up, sometimes the filtering is preset in a way which can give different results than expected.
Tool is best used for regular reporting than adhoc.

December 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

December 2018

Immensely increases Exploratory Data Analysis for any given dataset

I work on Zip Code level or County level data to analyze how fix and flip loans are doing on a regional level.

Pros

The differnt type of charts, plots and graphs which can be created can immensely increase and ease of data viewing. Show more feature helps in deciding the chart and analysing data on aggregated or unaggregated level.
Tableau can easily handle differnt dataset and merge on key levels.

Maps data can easily be plotted and increases the data visualisation for viewing for higher leadership.

Cons

Merging differnt datasets is sometime a problem as the software is unable to identify key or just because a column is string in one end and decimal on other table.

December 2018

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

December 2018

Tableau for Data Visualization

I have been using Tableau for the past 4 months for my school course data visualization. I have used Tableau for 5-6 assignments and my project in school. It taught me a new aspect of looking at the data. It taught how to visualize data in ways I have never done before.

Pros

1. Provides various insights when I view my data in the tableau.
2. The tooltip is the best thing in Tableau. It gives you the details of the particular point.
3. Another plus point is the dual axis technique that we can use in to compare and contrast the data.
4. "Redo" option that is by using ctrl+z and ctrl+y, this is another thing that is not offered by many other data visualization tools.

Cons

1. At times I feel that zoom-in and zoom-out option doesn't work as easily. It takes time to respond.

December 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

5 of 5

Customer support

3 of 5

Functionality

4 of 5

December 2018

Great tool for data analysis and visualisation

Pros

The data visualisation capability is great

Cons

The data modelling capability is not as good as it's competitors. It's quite time consuming

December 2018

Mike from Freelance

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

3 of 5

December 2018

bad Word substitute

Awful

Pros

a great program for those who do not have Word. That's it.

Cons

It's hard to customize and tweak things. If the entire company is on Word, and you use this, you stand out because it's too hard to match what Word is doing.

December 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Better alternative to Domo

Please see the Pros section.

Pros

It works far better than Domo. We have been using domo for the past several years and constantly had issues with them from slowness of updates to terrible customer support. After trying out Tableau for a few weeks we decided to go with them over Domo.

Cons

I don't have any dislikes about this software.