--- title: "TapClicks Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of TapClicks. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if TapClicks is a good fit for you!" source_url: "https://www.softwareadvice.com/bi/tapanalytics-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Dashboard Software](https://www.softwareadvice.com/bi/dashboard-comparison/) / [TapClicks](https://www.softwareadvice.com/bi/tapanalytics-profile/) / TapClicks Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/bi/tapanalytics-profile/) Reviews [Alternatives](https://www.softwareadvice.com/bi/tapanalytics-profile/alternatives/) # TapClicks User Reviews ## Reviews summary - Overall rating: 4.3/5 - Total reviews: 175 ### Secondary ratings - Ease of use: 4.0/5 - Customer support: 4.4/5 - Value for money: 4.0/5 - Functionality: 4/5 ### Rating distribution - 5 stars: 84 reviews (48%) - 4 stars: 64 reviews (37%) - 3 stars: 20 reviews (11%) - 2 stars: 4 reviews (2%) - 1 star: 3 reviews (2%) ### Most mentioned pros - We were looking to build campaign based reports for our clients; campaigns typically last anyone from 3-6 months, and typically involved multiple channels. As TapClicks offered a wide array of integrations with the platforms we needed (LinkedIn Advertising, Google Ads, Google Analytics, Adobe Analytics, plus the option to integrate more "manual" data sources via Google Sheets) - We use it daily to track numbers, progress and share data with our clients in a clean and easy to digest way. - We are testing several marketing softwares but TapClicks seems to be the cream of the crop. ### Most mentioned cons - Unfortunately we found the platform to be not very user friendly, even for some of our more technical users (note: not data scientists, just savvy digital marketers) when compared to a variety of other tools we've used in the past, including Supermetrics, Google Data Studio/Looker Studio, DashThis, PowerBI and so on. - There are some problems with channel connectors, like not showing spend for each platform in the connector. - It's a little difficult to filter specific campaigns and build reports for only one section versus how it auto pulls in the entire dashboard. When you have a lot of reports to make, it becomes annoying to have to delete every section one by one having to click three times each. ## TapClicks customer reviews Showing reviews 1-25 of 175 (page 1). ### Could be better with additional features - Overall rating: 3/5 - Reviewer: bianca c. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We use it, but we are currently in the market for a more robust analytics platform. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Obviously analytics and tracking is essential for any digital business. We utilize this software to monitor all of our digital efforts, including Facebook, Instagram, Google Analytics, etc. I think they offer a decent array of plug ins. It's not super cumbersome to navigate and the scheduling report feature is a major plus. #### Cons I do think that this software is lacking in several categories. Firstly, the data points for social media plug ins are not super relevant. TAP doesn't pull much data from Instagram other than follower count. Some important Facebook kpi's are also missing. --- ### TapClicks - Highly Recommended - Overall rating: 5/5 - Reviewer: Obed R. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has solved a lot of issues, we save so much time by using this tool. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I think that the reporting scheduler is amazing! #### Cons Sometimes it takes too long to link data from the sources to the dashboards. #### Reasons for switching to TapClicks Tapclicks is so much easier to use, it saves a lot of time, has great features. --- ### Powerful & Customizable - Overall rating: 5/5 - Reviewer: Kiri T. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered The TapClicks team has gone above and beyond for us as a company and has allowed up to grow our products and clients quickly and efficiently. We utilize both their TapAnalytics and TapOrders features daily. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The many features that we can customize, and how often TapClicks updates their product with new features. #### Cons Because TapClicks is awesome with updating their product, when new releases come out, they can break previous settings and other functionality. --- ### Great Solution - Overall rating: 4/5 - Reviewer: Kim D. - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: January 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall Tapclicks has been a great addition to our reporting workflow. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros TapClicks is a great reporting and dashboard platform that supports many advertising streams. It is easy to use. #### Cons Linking new accounts can take 24 hours or more to populate data, it would be nice if this process was quicker. I would love to see more templates and reporting options on different data, specifically the ability to pull in audiences for display and video campaigns. #### Reasons for choosing TapClicks Because other platforms did not have the capability to report on so many advertising platforms. #### Reasons for switching to TapClicks We needed to be able to report on more advertising platforms, have a client dashboard --- ### Saved me countless hours of reporting (and eliminated errors). - Overall rating: 5/5 - Reviewer: Bret P. - Verified reviewer: Yes - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Tremendous time saving from creating client reports. Cross-platform data analysis is VERY EASY. Custom connections are great for importing custom data and integrating into reports (i.e. sales). White label is great as we send reports to clients. New connectors (services) sometimes take time to be integrated but the team is always open to suggestions. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great customer service - always happy to help Solid software Dependable Constant updates & new connections Tapclicks team seems very proactive #### Cons I've been a client for a couple years and my learning curve was tough, especially custom connections, however their new releases have made things much easier. New clients will not have any issues. --- ### Frustrated And Looking For New Options - Overall rating: 3/5 - Reviewer: Kate N. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: January 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I think this is burdensome to have to find the data views in order to pull in data from the various connected assets. Why can't I just pick the dimensions and metrics I want? Why can't I trust the data it pulls in? #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros i like how many integrations it has with other software. #### Cons I don't like the report export options, I don't like the way I can't trust that it pulls in accurately from my assets, I don't like how cumbersome it is to build reports that show the data I want. I don't like how I can only have one dashboard and I can't save versions of it (like from one quarter to the next) for when I'm showing special promotions, etc. I don't like how hard it is to duplicate widgets and then change the data in the duplicated version. #### Reasons for switching to TapClicks it was ugly and clunky in moving widgets around, though was very easy to add/manipulate the data. I didn't question the accuracy of the data. --- ### There is little that I can't have solved when there are problems. - Overall rating: 5/5 - Reviewer: Michael R. - Verified reviewer: Yes - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. 1 tool to use for reporting, monitoring etc! Its great! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, not only are there multiple different pre-set forms but without it you can still do anything with ease. #### Cons There are still more plugins I would like to see. Whenever there are plugins I want to see, however, TapClicks is always all over either finding ways to make the connection or work on an integration for me. --- ### TapClicks has been a life saver. It saves me over an hour preparing performance reviews for my team. - Overall rating: 5/5 - Reviewer: De'Montray S. - Verified reviewer: Yes - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use is great. I love the layout of the system and the assistance if I'm in need of any help from our customer success team. #### Cons I wish they had more templates for me to choose from within the widgets. They say they are getting more but I would like for them to come out already :) --- ### Not the Best Dashboard or eports - Overall rating: 3/5 - Reviewer: Morganne M. - Verified reviewer: Yes - Industry: Renewables & Environment - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We use TapClicks and TapReports to monitor multiple clients campaigns. Not only do these campaigns have multiple parts to them, but we also have to be able to utilize reporting. Their reporting feature is still being tested out as well #### Ratings breakdown - Ease of use: 3/5 - Customer support: 4/5 - Functionality: 2/5 #### Pros The ability to look at things quickly is super nice. The overall views are simple to read too, but it's extremely elementary. #### Cons There are a lot of problems that arise monthly and the software overall isn't very integration friendly. There's a lot of troubleshooting and things that stop working all the time. For example, now I cannot see my Facebook posts or ads as images. Their reporting suite isn't that helpful either --- ### Powerful tool when needing analytics and reporting on multiple accounts - Overall rating: 4/5 - Reviewer: Jim P. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Good experience, but ultimately too expensive for a small agency / free lancer which has less than 10 accounts to provide reporting for. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ability to consolidate reporting across multiple accounts (adwords, facebook, analytics, social media, etc.) into a single view. #### Cons Several fields were available for reporting but not enabled. Seems like I could enable some myself, but had to request others to be enabled. It was all very confusing and took too much time to include data in my reports which was available but not enabled. --- ### TapClicks Review. - Overall rating: 4/5 - Reviewer: Johnna P. - Verified reviewer: Yes - Industry: Legal Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered Overall, I would recommend TapClicks to others as a Google Data Studio (GDS)connector for third party data, TapClick's dashboard capabilities in platform are limited in my opinion, which is why we use GDS for an actual reporting interface / dashboards. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros We primarily use TapClicks as a connector for google data studio. This is a huge benefit to us in building out dashboards to get third party (non-google) data in. TapClicks has many connector options under their 250+ connector. #### Cons I wish you could customize the "channels" grouping as an add on to your existing subscription. There are some problems with channel connectors, like not showing spend for each platform in the connector. Also, spend and impression data will usually be slightly off from what we see in platform, however, the discrepancy is usually minimal. TapClicks also doesn't have a TikTok ads connector yet. --- ### Needs Improvement - Overall rating: 2/5 - Reviewer: Jeff T. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Fair at best. We use it to understand CRM Data that we are unable to reformat so we are not able to get many of the widgets we want to work. There is a massive language barrier with support. They don't understand our business or our data sets. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 1/5 #### Pros Ability to integrate directly with digital advertising platforms. #### Cons it is unable to pull KPI's out of custom data sets without manipulating the data and building a new report. Plus some very simple fixes that never get implemented like being able to pull a "count" from a data set by just counting rows that contain certain results in a field or being able to set a default date period on each dashboard. #### Reasons for switching to TapClicks We were told we could get everything we were getting out of Grow plus better integration with digital platforms. --- ### A great tool for agencies who need a consolidated report - Overall rating: 4/5 - Reviewer: Heath H. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Takes some getting used to, but an easy tool for multi-channel marketing campaigns. Clients in large organisations love it as they can take the information higher up to management in a clean, easy to understand format. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Much like Data Studio is design and functionality but can do a lot more with API and other systems. Reporting is neat and very easy to understand by clients, help put Google Analytics, FB and Insta + Mailchimp etc data into one simple report #### Cons Quite expensive, definitely worth an investment when compared to Data Studio or having to do GA and Facebook Business Manager reports separately, however maybe not worth the money for some users. Also we are based in Australia which makes communication hard with Tapclicks who are based in USA when we need support. #### Reasons for choosing TapClicks Didn't look into many other options, Tapclicks was one of the first considered #### Reasons for switching to TapClicks Needed FB, Insta, Mailchimp etc integration in one report. Other tools we used were only for Google Ads and Organic reporting. --- ### End-to-end reporting platform - Overall rating: 5/5 - Reviewer: Phil P. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great reporting platform that our clients love #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The amount of API connections to 3rd party software, UI and ease of use #### Cons Creating custom calculations for advertising metrics can be complex to setup #### Reasons for choosing TapClicks Price and feature set #### Reasons for switching to TapClicks Needed advanced reporting --- ### TapClicks - Great Data Viz Tool - Overall rating: 4/5 - Reviewer: Nicholas M. - Verified reviewer: Yes - Industry: Dairy - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros TapClicks is amazing in that it lets us pull in several data sources with a simple click of a button, and we can get started on building out widgets. The Report Studio is amazing to share reports with clients. #### Cons The only thing that I don't currently like about the software, is the date ranges not applying, and always having to update them. #### Reasons for choosing TapClicks Tapclicks had a built-in Powerpoint builder. --- ### Using TapClicks for Client Reporting Purposes - Overall rating: 4/5 - Reviewer: Christopher B. - Verified reviewer: Yes - Industry: Government Relations - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Utilizing dashboards and reporting to allow clients to conceptualize where their money is going. #### Cons Sometimes there's a lag with API connections when reporting on metrics. --- ### Reporting Made Easy - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I love all of the integrations with TapClicks and how easily and quickly we can create reports for our clients. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I love the ease of reporting with TapClicks. It allows my team and I to very quickly create and download reports across clients. It is simple to template reporting out in a way that allows some customization, while also streamlining our execution. #### Cons There are a lot of changes/updates made with TapClicks. Most of them are very good and help me out greatly. But there are times where naming conventions change or a data view is suddenly limited due to an update and it can be frustrating to figure it out. --- ### Tap Clicks Review - Overall rating: 5/5 - Reviewer: Mike D. - Verified reviewer: Yes - Industry: Online Media - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall Tap Clicks has been a game changer... both for delivering reports to clients, but also as a central platform for us to know exactly what's going on in our business #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's ability to combine different sources of traffic and advertising platforms, along with custom data, to create reports for determining Return On Ad Spend #### Cons Needs more integrations with other CRM's such as Ontraport and Infusionsoft #### Reasons for choosing TapClicks Much more capable and powerful --- ### Tapclicks Review - Overall rating: 4/5 - Reviewer: Athena G. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I’m satisfied #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I love our rep! She is very helpful. And i love the schedule part of the reporting #### Cons There are so many places that you have to make sure are correct. All the layers sometimes cause issues. --- ### Amazing Integrations! - Overall rating: 5/5 - Reviewer: Roger A. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Exceptional! The UI is very intuitive and easy to use. Integrates super easy with the rest of software we use on a daily basis. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros How easy is to use, as soon as you log in you get easy access to every part and setting. #### Cons Not much to say here, I really like how easy is to use and link it to the other platforms we utilize #### Reasons for choosing TapClicks Because it's super useful and provides a lot more tools than the competition. --- ### I have had a great experience with TapClicks so far. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This software benefits our clients on a daily basis. From tech support, to the sales team, and even their client's are using TapClicks to review campaign information. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The platform is user friendly and can be as simple or expert as you need it to be. For the future, being able to plug into many different sources will be very beneficial for our company. #### Cons This technology like all other online/digital products is consistently changing. I fear that some of our team members do not use the TapClicks dashboard to its full potential because they are still novice. Having more calls/communication about training, advancements, etc would be appreciated. --- ### TapClicks to Dash - Overall rating: 3/5 - Reviewer: Charimel M. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 4/5 #### Pros Pros, gather data from our platform. It is great and easy to use once you are familiar with what you are looking for. #### Cons Cons, slow exporting report maybe due to all the data in the platform. But it takes a good minute at least for 1 dashboard report to export specially when team are on reporting week. --- ### Review! - Overall rating: 5/5 - Reviewer: Rachel M. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall fairly easy to use! #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros I have used TapClicks now with two different jobs. I like how diverse it is and can be used in many different areas of business. #### Cons There are occasional glitches we run into as a team. Very slow to respond (circle of death) data sometimes inaccurate. --- ### Transformative software - Overall rating: 4/5 - Reviewer: John F. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The team is A++, great support. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros TapClicks has transformed how our company does business, both internally and externally. It has positioned us as a modernized and efficient thought-leader, and gives us a competitive advantage we did not have previously. We are smarter, leaner and more agile. #### Cons Implementation can be difficult at times, especially when using non-standard data sources to import. #### Reasons for choosing TapClicks NA --- ### Helpful but Not Timely - Overall rating: 3/5 - Reviewer: Kay L. - Verified reviewer: Yes - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Client facing reporting access and filtered data. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love the client access and viewer management capabilities. Having a nice dashboard with a unique login and URL looks so great as an agency. The pre-built widgets and dashboards are good too. #### Cons It takes too long to import data. Sometimes you need a report quickly and having it take 24 hours can be a drag. It's also how expensive doing a custom API. Additionally, sometimes the report interface doesn't always look great, having a click and drag instead of purely widget build-out would be nice. Sometimes the data doesn't match in-platform data. having a direct live connection would be awesome. #### Reasons for choosing TapClicks Pricing and ease and customer support ## More reviews [Next reviews](https://www.softwareadvice.com/bi/tapanalytics-profile/reviews/?page=2) --- TapClicks Reviews, Pros and Cons - 2026 Software Advice