* Quick to start up / learn / use* Connectors and data imports user friendly* Helpdesk and consulting team amazing and very helpful from startup thru maintenance

Improve on ability to schedule and export reporting (on roadmap)

Our experience with Toucan has been great! It really is a tool that anyone can utilize after working through the training courses! The customer service has been above and beyond expectations since our first initial contact with them and we have unlimited access to the team with the product purchase - no extra support or implementation fees. We are very grateful to have found the Toucan team for our data visualization needs.

Toucan has been the perfect data visualization tool for our company. Their customer service has been excellent from the initial discovery call to 6 months in with regular account check ups. The team guided us in the process of finding and syncing our data (via Azure SQL) to our apps in order to build beautiful data visualizations. We have been really grateful for the self learning tools that Toucan provides for no additional cost. Our internal team of builders were able to take the course and build out several dashboards just from those self learning instances. During the discovery journey, we met many companies who would charge extra for training and development, implementation, or even outsource to a third party for all training and development. We are so happy we ended up with Toucan!

We had to learn a bit of code only because of how we are integrating the majority of our data into Toucan. We are using Microsoft Azure for our SQL database and needed to learn at least the basics of SQL in order to run queries to pull the tables into the visuals we were building. That being said, Walter was super helpful pointing us in the right direction for free training courses on SQL and would even go the extra mile to review our queries in the first few visuals to make sure we were optimizing output.

It is a user friendly tool which can only be better and better

The possibility to copy paste the "small apps" and their contents (which is a set of different views on a specific topic or team for example) and simply change the data sources via connectors is quick and easy.More features to facilitate scaling are in the works to enhance the productivity

Some features we would instinctively expect as Excel users are not here.Some view would be better with more density of information.

It took some time to implement our very specific usecase: to send users from our community portal to toucan to view their benchmark results. But it worked out nicely and there were almost no obstacles we could not take with the help of the support

embedding optionsthe helpful community and supportCreative graphsAwesome standardized way to show insights

documentation could be more detailed with use casesDesign options are limited

Toucan's go to market speed as a reporting component to our existing product is unmet in the BI market. Also, the ease with which you can deploy it without needing technical skills was a big part of why we chose to go with this tool. The team is also very helpful.

It'd be nice to improve the implementation process a little bit more for non technical persons. However, the team's been great with us. this is just a detail.