All Toucan Reviews
1-25 of 35 Reviews
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Jeff
Verified reviewer
Consumer Goods, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
Great Visualization product
* Quick to start up / learn / use* Connectors and data imports user friendly* Helpdesk and consulting team amazing and very helpful from startup thru maintenance
CONSImprove on ability to schedule and export reporting (on roadmap)
Reason for choosing Toucan
Costing / Easy of implementation / ability for users to create stories quickly / documentation and training available / Quick promotion of sandbox to production
Anna
Staffing and Recruiting, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Perfect Fit
Our experience with Toucan has been great! It really is a tool that anyone can utilize after working through the training courses! The customer service has been above and beyond expectations since our first initial contact with them and we have unlimited access to the team with the product purchase - no extra support or implementation fees. We are very grateful to have found the Toucan team for our data visualization needs.
PROSToucan has been the perfect data visualization tool for our company. Their customer service has been excellent from the initial discovery call to 6 months in with regular account check ups. The team guided us in the process of finding and syncing our data (via Azure SQL) to our apps in order to build beautiful data visualizations. We have been really grateful for the self learning tools that Toucan provides for no additional cost. Our internal team of builders were able to take the course and build out several dashboards just from those self learning instances. During the discovery journey, we met many companies who would charge extra for training and development, implementation, or even outsource to a third party for all training and development. We are so happy we ended up with Toucan!
CONSWe had to learn a bit of code only because of how we are integrating the majority of our data into Toucan. We are using Microsoft Azure for our SQL database and needed to learn at least the basics of SQL in order to run queries to pull the tables into the visuals we were building. That being said, Walter was super helpful pointing us in the right direction for free training courses on SQL and would even go the extra mile to review our queries in the first few visuals to make sure we were optimizing output.
Reason for choosing Toucan
Toucan was down to earth and has been built for the end users with the simple no code platform options. Two of the big reasons we were instantly drawn to Toucan over the others are all the small features like being able to build in a glossary, adding a tip or hint to the charts so that viewers know their next steps, and ALL of the visualization options in Toucan were significantly more visually appealing than what competitors showed us.
Alexandre
Investment Management, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
An user friendly tool which can scale up rapidly
It is a user friendly tool which can only be better and better
PROSThe possibility to copy paste the "small apps" and their contents (which is a set of different views on a specific topic or team for example) and simply change the data sources via connectors is quick and easy.More features to facilitate scaling are in the works to enhance the productivity
CONSSome features we would instinctively expect as Excel users are not here.Some view would be better with more density of information.
Clemens
Research, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2023
Awesome application with which we can bring insights to users on many different places.
It took some time to implement our very specific usecase: to send users from our community portal to toucan to view their benchmark results. But it worked out nicely and there were almost no obstacles we could not take with the help of the support
PROSembedding optionsthe helpful community and supportCreative graphsAwesome standardized way to show insights
CONSdocumentation could be more detailed with use casesDesign options are limited
Amaan
Market Research, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Toucan helped position our existing product as a leader in the Marketing Research industry.
Toucan's go to market speed as a reporting component to our existing product is unmet in the BI market. Also, the ease with which you can deploy it without needing technical skills was a big part of why we chose to go with this tool. The team is also very helpful.
CONSIt'd be nice to improve the implementation process a little bit more for non technical persons. However, the team's been great with us. this is just a detail.
Reason for choosing Toucan
Speed of deployment. Clarity of deliverables
Frédéric
Electrical/Electronic Manufacturing, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2023
Don't worry...choose an effective product
Finally, and this is not something to be overlooked: the product evolves frequently while remaining stable. The customer support model during the deployment of the solution is a strength in which the Toucan teams are investing in order for the project to be a success. It's not that common to be noticed. Except of course when you are ready to spend a fortune on the services of an integrator with no guarantee of obtaining similar quality.
PROSEase of integrating data from Oracle or SQL Server databases, simplicity of building stories to deliver KPIs, dashboards or any other support suitable for developing reflections, Toucan is the tool that saves us precious time!
CONSCustomer support is excellent in terms of responsiveness and quality. The technical teams are also very efficient and available. On the customer support side: they are always ready to help you put your ideas into action.On the development side: they are at your disposal and do not hesitate to ask you to put interesting ideas into their product plan!Sorry but I have a hard time finding anything negative after two years
Laurent
Verified reviewer
1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
I first enjoyed Toucan Toco as a client. Now as a Toucan Toco partner I make my clients happy too!
User Experience. Toucan Toco is really easy to use ever for non data specialist people. Above all the interfaces are smooth an simple. Full Web solution. Toucan Toco is a web application even its creation studio. All devices. Toucan Toco can be deployed on any devices as it is a responsive web solution. Time to market. Building a Toucan Toco app can take less than one month before you can go live. Integration : Toucan Toco can integrate data from many Data Sources and Data Providers and their number is still growing.
CONSToucan Toco solution is not yet known and recognized as it should be compared to some of its competitors. But for sure this will change very soon.
James
Verified reviewer
Marketing and Advertising, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed February 2023
Toucan is great for generating reports and BI
Today it is a fundamental part of our organization when it comes to data. Reports and BI are generated weekly and presented to the entire team.
PROSGenerates satisfying reports with rich details; Performs data analysis masterfully; The dashboard is a very positive and attractive point, it brings a sense of modernity; Access to any type of stored data is effective, as is access to important company indicators that need to be accessed at any time quickly.
CONSWhen we started using the tool, we had problems generating some reports that over time did not become a problem anymore; The price is a little high if you compare it with some other tools on the market.
Daniel
Consumer Goods, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Use to use BI tool
really good support and easy to maintain
PROSIs super easy to use and implement. The graphics are good and is easy to create data bases
CONSIs on the expensive side if you compare with other tools
Reason for choosing Toucan
I was looking for a BI tool does not ask you to have a data analysis degree to be able to use it.
Nupur
Verified reviewer
Real Estate, 11-50 employees
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
Good experience
The customer success & onboarding team worked diligently to ensure that we could launch before our deadline. Moreover, the development team made necessary back end modifications to meet our requirements.
CONSInitially, creating reports was quite challenging due to the amount of code required. It was not an easy task for the average person. Fortunately, the product was improved over time, making the process much simpler and allowing us to be more independent with our reports.
Raphael
Real Estate, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2023
Bien plus qu'un outil de datavisualisation
Mon expérience globale sur Toucan est très satisfaisante: - Un accompagnement parfait- Le VQB est très pratique- Tous les reportings RH sont adaptés à la digitalisation dans toucan- L'expérience utilisateur
PROSLes fonctionnalités les plus intéressantes :- La HOME PAGE : permet d'avoir un aperçu très rapide des données + la connexion que ces tuiles ont avec les STORIES- La possibilité de documenter les données affichées (glossaire, légende, titre...)- Le VQB : le VQG permet de créer des dataset complexe à partir de simple dataset- La fluidité : adapté à un public néophytes en data- Le data storytelling - Le design
CONSLes inconvénients :- L'outil est très bien adapté à des utilisateurs néophytes, mais la conception d'une outil nécessite certaines compétences- Le PDF report
Sylvain
Banking, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2023
Toucan : Efficacité des viz, Souplesse et réactivité des équipes, outil en constante évolution
Multi Supports, fonctionne sur n'importe quel device. Simple d'utilisation. Des présentations (viz) qui obligent à restituer l'info essentielle. La réactivité, souplesse et l'évolution constante de l'outil. La simplicité pour mettre en production une app.la réactivité du support, l'accompagnement à tous les niveaux sont, on peut le dire, exceptionnels. Jamais vu ça auparavant dans ma vie professionnelle avec les autres fournisseurs d'outils de développement ou d'outils BI.
CONSla gestion administrativement parlant des groupes & utilisateurs est trop basique. pas de liste simple d'utilisateurs par groupe et à l'inverse pas de liste de groupes simples pour un utilisateur.ces données sont accessibles uniquement (et à ma connaissance) que par les formulaires de saisie.
Julien
Information Technology and Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
Un outil clé en main
Un très bon rapport qualité prix, une équipe support aux petits soins et un outil convivial
PROSL'intégration avec Toucan s'est faite naturellement et très simplement. Outil facile à prendre en main même pour des profils technophobes. Les graphiques animés ont un effet "waouh".
CONSNous souhaiterions intégrer des modules de simulation
Anonymous
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2018
Using Toucan Toco to digitalize financial reportings
Thanks to Toucan's technology, leveraging complex data analysis and making it accessible to other business leaders is now possible .... creating value and engagement !
PROSThe simplicity of the experience is incredible. Toucan is perfectly positionned for the non-analysts, and those who only have a few minutes to access and understand what's going on in their business.
CONSI would rather have a more visual data transformation piple line but the Python integration is really apreciated for the big data analytics.
François
Information Technology and Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
Facile à prendre en main et beau rendu
Après une période d'acclimatation à la manière de faire Toucan, il est simple de déployer ses connaissances pour créer stories et dashboard rapidement.
PROSYouPrep est très facile à prendre en main et très puissant. La visualisation de données dans les stories et dashboards donne de beaux rendus.
CONSLa navigation dans les différentes sources de données est parfois compliqué.
Jean Jacques
Management Consulting, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Une manière facile de présenter des données compréhensibles par tous
Mise en place facile, répond exactement au besoin, taux de satisfaction utilisateur: 100%
PROSLa facilité de mise en place et de prise en main.La mobilitéL'équipe Toucan : l'écoute, la disponibilité, le suivi et le professionnalisme.
CONSIl faut savoir où on va et garder l'histoire de l'app, le risque étant de rendre l'app lourde et difficile à lire.Il faut maitriser les données importées.
Reason for choosing Toucan
Pour présenter des données facilement et éviter des ressaisis de fichier Excel en fichier Excel.
Hugo
Government Administration, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Très bel outil, partenaire de confiance, et des utilisateurs contents
Très bonne expérience, équipe réactive et créative, supports de tous les instants, et une très belle restitution de tous nos indicateurs et outils d'intelligence économique
PROSErgonomie, facilité de création des visualisations, usages multi-supports (ipad, iphone etc)
CONSPossibilité d'afficher plusieurs indicateurs différents sur la même story
Reason for choosing Toucan
Solution souveraine, facilité d'utilisation, rendus très qualitatifs et relation de confiance avec les équipes Toucan Toco
Damien
Real Estate, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed April 2023
Le pilotage de la performance par les indicateurs !
Grâce à Toucan, j'ai un accès direct et permanent aux données clés de mon organisation face à mes clients !
PROSfacilité d'utilisation, portabilité, mise à jour
CONSprésentation parfois inappropriée sur smartphone
Marc
Restaurants, 5,001-10,000 employees
Used daily for less than 12 months
OVERALL RATING: