--- title: "MigrateMyCRM Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of MigrateMyCRM. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if MigrateMyCRM is a good fit for you!" source_url: "https://www.softwareadvice.com/bi/trujay-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Database Software](https://www.softwareadvice.com/database-management-systems/) / [MigrateMyCRM](https://www.softwareadvice.com/bi/trujay-profile/) / MigrateMyCRM Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/bi/trujay-profile/) Reviews # MigrateMyCRM User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 39 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.8/5 - Value for money: 4.7/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 32 reviews (82%) - 4 stars: 4 reviews (10%) - 3 stars: 2 reviews (5%) - 2 stars: 1 reviews (3%) - 1 star: 0 reviews (0%) ## MigrateMyCRM customer reviews Showing reviews 1-25 of 39 (page 1). ### Amazing! - Overall rating: 5/5 - Reviewer: Mark M. - Industry: Professional Training & Coaching - Company size: 2-10 employees - Product usage: 1-3 years · a few times a year - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered Converting data from one CRM to another. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Migrating data can be tricking Data2CRM is both easy to use, accurate and the support when you need it is fantastic! I can't say enough positive things about the experience. I've used them twice. #### Cons Nothing. I really don't have anything negative to say. --- ### Complicated Migration from old CRM to Zoho - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Electrical/ Electronic Manufacturing - Company size: 11-50 employees - Product usage: less than 1 year · a few times a year - Reviewed: May 2020 - Review source details: This review was submitted organically. No incentive was offered I am very pleased with our experience with Trujay. They helped us complete a very complex migration from Act! crm to Zoho crm. We needed to break out highly customized contact records into numerous different modules within Zoho then dedup redundant records. This would have been INCREDIBLY difficult on our own. They were able to perform this migration for us and were even able to recover all of our history records - something that no other provider was able to do. This was a project that no other companies wanted to take on and Trujay dove in and tackled it. They also stood by their work and made sure that everything was in good shape. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Software is very powerful Allows for complex migration options In certain situations, it is the only option for migrating certain data types #### Cons None, the turnaround was pretty long, but it was a very complex migration and it was initiated right around when COVID-19 started to spread like wildfire. #### Vendor response Thanks for the feedback -- we admit we are always up for a challenge. Glad we had the opportunity to tackle yours. Replied December 2021 --- ### Incredible Customer service, probably Insightly's fault but too many holes in data transfer - Overall rating: 3/5 - Reviewer: Verified Reviewer - Reviewed: April 2016 - Review source details: This review was submitted organically. No incentive was offered Pro: - My Customer service rep was outstanding. Always helping me to understand what was going on. She deserves much praise and recognition at Data2CRM. - The team seemed thorough in what they were capable of migrating. - What was migrated seemed to move well. Operative word 'was'. Cons: What they were capable of migrating which was disappointingly less than I had hoped. I should have been better in asking the correct questions but here is some of what did not transfer - contact titles, contact tags, contact social data fields Organization tags, Organization social data. Insightly will say some of that would transfer using a CSV file but Data2CRM says it was not transferable via API. Overall: I would recommend Data2CRM and I would also recommend Insightly work closer with Data2CRM to make data transfer complete. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 #### Vendor response Paul, thank you so much for choosing Data2CRM and your feedback! We appreciate it and will try do our best to improve our service. With the most respect, Data2CRM Team Replied April 2016 --- ### great work - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Logistics and Supply Chain - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: March 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros worked fast, migration was smooth. good customer service. Overall- very pleased #### Cons everything was fine. Great work. Thank you #### Vendor response This is the kind of feedback we get excited about. Happy customers make happy employees! Replied December 2021 --- ### Powerful solution and outstanding support - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: less than 1 year · monthly - Reviewed: July 2021 - Review source details: This review was submitted organically. No incentive was offered Smooth and easy #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, comprehensiveness of elements migrated, price, support. Exceptionnal support from [SENSITIVE CONTENT] and the team. Very few times had I experienced such a detailed level of support. I knew trujay was the solution for migrating from SF > HS but their level of support is just outstanding. #### Cons None, everything was smooth and all required elements were perfectly migrated, including "Similar Companies" in migration Salesforce > Hubspot. #### Vendor response We appreciate the review! We strive to provide our customers with a seamless and straightforward migration and appreciate the feedback! Replied December 2021 --- ### Migration Made Easy!!! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Reviewed: April 2016 - Review source details: This review was submitted organically. No incentive was offered Alex and Lucy made the process easy to understand and painless. We are not a large company but our Highrise account was not set up properly and the migration process was a bit involved. In fact, I didn't even realize how involved it was until Lucy took the time to go over each and every aspect of the migration and together we identified a few issues that required some special attention. Lucy was great and made suggestions that made the entire process go smoothly. Communication was great and very responsive. I would highly recommend Data2Migration to anyone looking to migrate from Highrise to Salesforce! #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 #### Vendor response John, Thank you so much for your kind words! It's was a real pleasure to cooperate with you! Your Data2CRM Team Replied May 2016 --- ### Migrating CRM data from SF to Capsule - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: less than 1 year · a few times a year - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Their matching system/interface for matching the CRM fields is easy to use and straight forward even for someone who does not necessarily have a background in the technical aspects of CRM migrations. If there are any issues during the migration, their support team is also extremely responsive and friendly. #### Cons I think the software/website could do a little more to explain in simple language how the process works and why errors occur. #### Vendor response Thanks, Matthew! We appreciate the feedback. We strive to make our interface and process simple, and your notes help us ensure the experience is seamless. Replied December 2021 --- ### Good quality work and great customer support - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: less than 1 year · weekly - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered Trujay migrated our data from ZOHO CRM to HubSpot. They were very responsive and did the best they could to meet our desired objective. At some point they did a little extra to deliver the expected work (like working over weekend to meet our deadline). The final delivery was exactly as we expected #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Customer support service. Team dedication to deliver quality work #### Cons There were too many errors but Trujay team fixed them all. It just took a little longer than expected. #### Vendor response We appreciate the positive feedback! We are always looking at ways to improve our user experience. Replied December 2021 --- ### Great friendly, helpful and comprehensive service - Overall rating: 5/5 - Reviewer: Matt B. - Reviewed: April 2016 - Review source details: This review was submitted organically. No incentive was offered The team were very helpful with our migration from Hubspot to Salesforce. There was a lot of data to move and the team were careful to understand what we wanted and support us through the migration. They were quick to respond and get the migration done on time as planned. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 #### Vendor response Matt, Thank you so much for your words. It was a pleasure to work with you:) Data2CRM Team Replied April 2016 --- ### Migrations are tough. TruJay helped smooth the process. - Overall rating: 5/5 - Reviewer: Nic H. - Industry: Computer Software - Company size: 51-200 employees - Product usage: less than 1 year · a few times a year - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Overall good experience. The team was professional and was very responsive to our requests. #### Cons The timeline extended a bit longer than we initially planned on, but we understand that we had a pretty complicated migration so we appreciate the level of communication between the teams. #### Vendor response We strive for a five-star experience and appreciate the thoughtful feedback -- your expertise (and honesty) help us ensure our customers have their own success stories to share. Thanks! Replied December 2021 --- ### Great service with even greater customer service - Overall rating: 5/5 - Reviewer: Ryan C. - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: less than 1 year · a few times a year - Reviewed: December 2019 - Review source details: This review was submitted organically. No incentive was offered Couldn't be happier, the team over there are top notch. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use Consistent delivery of product #### Cons Time from start to implementation should be communicated on the front end to set expectations #### Vendor response We appreciate the positive feedback! Replied December 2021 --- ### Fast, efficient and brilliant - Overall rating: 5/5 - Reviewer: Verified Reviewer - Product usage: less than 1 year · a few times a year - Reviewed: April 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I was very impressed with how quick and efficient the whole process was. Their customer service answered all of our questions we had and ensured any of our requirements and specifications were met. #### Cons No cons. The whole process was smooth and fast. They saved us a lot of time and made it way easier for us. #### Vendor response Thanks a lot for such nice words! Replied May 2018 --- ### Silverbrook - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Financial Services - Company size: 2-10 employees - Product usage: less than 1 year · monthly - Reviewed: January 2017 - Review source details: This review was submitted organically. No incentive was offered Very professional and quick service. Customer service has been fantastic as guiding us through the process. Felt like we had a very personal service. Always a quick response to our problems as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Functionality #### Cons Quite a confusing site at first #### Vendor response Florence, thank you so much for your feedback! It's a pleasure to work with you. We will do our best to have a user-friendly site. Best regards, Data2CRM Team Replied January 2017 --- ### Simple and easy to use - Overall rating: 5/5 - Reviewer: Madis P. - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: less than 1 year · monthly - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered I was looking for a way to switch my current CRM Pipedrive to Dynamics as we had a good offer and it gives better functionality in MS ecosystem. However importing previous info to Dynamics is rather nightmare as it is a bulky SW. IMCRM made it essentially few clicks migration, which was a blessing and worth the money in the end. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Simplicity and stratigh forward process. #### Cons Pricing was a bit expensive, however in a long run, we will save few hundreds. #### Vendor response Thank you for the review! We're thrilled to hear that MigrateMyCRM made your migration from Pipedrive to Dynamics smooth and stress-free. We understand that pricing can feel like a hurdle upfront, but we're so glad you see the long-term value it provides. Your feedback fuels us to keep simplifying complex migrations! If you need any further assistance, we're here for you. Replied January 2025 --- ### Data2CRM: PipeDrive to Salesforce conversion made easy - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Computer Software - Company size: 11-50 employees - Product usage: less than 1 year · a few times a year - Reviewed: January 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I've implemented or re-implemented Salesforce.com 6 times to support my sales teams as a sales leader, not a systems integration pro. My current company had been using PipeDrive for a few years, which has its own advantages but was not keeping up with our needs as the company grew selling B2B SaaS solutions with an Account Based Marketing approach. I tried using Import Wizard and DataLoader.io, but the biggest challenge was getting the historical info out of PipeDrive. After spending too much time in Excel VLOOKUP hell, our CTO recommended we look at Data2CRM. After the free sample conversion I was convinced it was able to do the full historical conversion faster and better than the old school method I had tried and used before. It's the right tool for the job! #### Cons We had some conversion stoppages, including hitting Salesforce API limits. This is undocumented on both sides, and we needed to expand our agreement with Salesforce to accommodate 10k/day APIs. I'd suggest including expanded conversion API use into SF negotiations. We had a couple of other stoppages, but the support team was able to work through them. The other thing we realized is that PipeDrive, or at least the mapping, doesn't seem to export projected close dates, so the pipeline defaulted to the end of the previous month (December 31 in our case). Also, open tasks defaulted to "completed" status, and notes were assigned to me as the Admin rather than the Account, Opportunity or Contact owner. I'm still trying to rectify that in SF. #### Vendor response Thanks for the thoughtful feedback! We appreciate the detailed overview. This helps us ensure we meet our customers' expectations for every project. Again, thanks for taking the time to review. Replied December 2021 --- ### Poor communications coupled with incomplete migration - Overall rating: 3/5 - Reviewer: Alec D. - Industry: Consumer Services - Company size: 11-50 employees - Product usage: less than 1 year · weekly - Reviewed: April 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros As the old adage goes, don't pick on price. They are cheap. They beat other on price and seemed fine to start with. #### Cons Lots and lots of back and forth, took ages to complete and then after completion tell me that files on CRM records arent migrated, basically making the migration null and void. Having got to this point they make no effort to fix and tell me its our fault #### Vendor response Hi, Alec! Our service is doing everything to ease the data migration process for our customers. Due to the specifics of some CRM platforms, some items cannot be migrated and look same as it was in your previous system. If it wasn't communicated enough clear to you, we say sorry. Also, some items you wanted to migrate weren't estimated before the process, so we couldn't migrate them as well (due to the fact, that our techs didn't know you want to migrate them). Considering all these issues, we can say that the problem was in the misunderstanding between us, but the migration itself was conducted well. In fact, plus to the reasonable price of our service, we conducted the re-migration and clearing options for you for free. We are truly sorry for the communication discrepancies! With respect, Data2CRM team. Replied April 2018 --- ### Great product, even better customer service - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: less than 1 year · a few times a year - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered We migrated legacy data, contacts, notes & email strings from Highrise to Hubspot. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to test/sample & use, customer support was amazing. I asked a ton of questions and received an enormous amount of support, before I even paid a penny. That level of support, answers to questions and more, gave me a lot of confidence in using Trujay to migrate from Highrise to Hubspot. Data migration is stressful, lots of fields and custom variables to map out, but Trujay made it all so easy that my stress was not warranted. #### Cons No fault of Trujay software, but there are some quirks when adding contacts to Hubspot via API that I had to discover, reconfigure data and redo the merge. e.g. Source company data must have URL in strict format (no trailing slash) #### Vendor response Thanks so much, Drew! We loved working with you -- our customer success team is second-to-none. Thanks again for the great feedback. Replied December 2021 --- ### Overall my experience was very good. I got what I needed and expected - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Consumer Electronics - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: July 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Fair value. Addressed problems and issues. Never felt like they were going to leave me hanging or the job 1/2 done. Initially, there were some issues with the import including HTML coding in the notes. I was glad - and surprised to see they could fix this after the fact. NICE JOB! #### Cons No real cons. It took a while to get things going and clearly understand the process, however, once we were moving forward they were responsive. #### Vendor response Hi. It is a pleasure to receive such a great feedback. We do our best the clients to stay satisfied with the migration results. Thank you! Replied August 2018 --- ### Unbeatable service with data accuracy to match! - Overall rating: 5/5 - Reviewer: Matt E. - Industry: Renewables & Environment - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: February 2019 - Review source details: This review was submitted organically. No incentive was offered The consultant was great, she was very responsive and worked hard to help answer my questions. She walked me through the migration process and made it stress free and simple. Good service is hard to come by in business, especially when you are trialling or sampling software. She was not interested in trying to make me purchase, she helped me navigate the software so I could see the power of how it worked - that made my buy!! highly recommend #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software is a pleasure to work with, very simple, elegant & user friendly. The accuracy in the data migration is spot on. #### Cons It's hard to find anything I'm not happy with #### Vendor response Our team is glad to deliver our customers the best migration experience and make them happy. Many thanks for such a pleasant feedback. Replied March 2019 --- ### Certainly the best solution have used in decades. 100% automated data migration. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Company size: 501-1000 employees - Product usage: less than 1 year · daily - Reviewed: February 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of data migration and standby technical support. Option to see the data field mapping and your input decision before the automated migration begins. #### Vendor response Thanks for the kind words! It was a pleasure to work with you. Data2CRM team. Replied March 2018 --- ### Great tool and great service - Overall rating: 5/5 - Reviewer: Alexandre G. - Industry: Hospitality - Company size: 11-50 employees - Product usage: less than 1 year · a few times a year - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros A migration between CRM is a very painful process, you want to make sure that your sales teams is not going to lose critical information in the process badly affecting their results. With Trujay I planned my migration myself and they were ready to help me when I couldn't figure some parts out myself. The represenative was very helpful and friendly. Overall a great experience for a migration which use to keep me up at night ! #### Cons Honestly nothing, it does one job and it does it well ! #### Vendor response Thanks a lot! Replied September 2019 --- ### I was pleasantly surprised throughout the process. - Overall rating: 5/5 - Reviewer: Jorgen S. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: less than 1 year · a few times a year - Reviewed: February 2018 - Review source details: This review was submitted organically. No incentive was offered We saved a lot of time and money. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It does exactly what it says it will do! The team made it extremely easy for us! If we were to have done this ourselves it would have been a headache and cost a lot more money. #### Cons The only improvement I could see is having a preview of the data in the mapping tool. That way you wouldn't have to reference back to different fields in the CRM. #### Vendor response We are glad to hear such nice words about our service! We'll do our best to improve our tool due to your advises. Best regards, Data2CRM team. Replied March 2018 --- ### Very responsive customer service. Worked through any issues I had and made sure I was 100% satisfied - Overall rating: 5/5 - Reviewer: Mike M. - Industry: Transportation/ Trucking/ Railroad - Company size: 201-500 employees - Product usage: less than 1 year · a few times a year - Reviewed: June 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Support staff was very accommodating, and even allowed me to correct and error via API after the migration was completed. #### Cons The mapping template was very confusing to me. However I will say Data2CRM turned this into a positive, by being very helpful, and in the end allowed me to create my own mapping in excel, and doing the mapping for me. Then all I had to do was confirm the final version. #### Vendor response Thank you for such a great testimonial. We do our best for our customers to stay satisfied. Replied June 2018 --- ### Exhaustive migration of a complex CRM database - Overall rating: 4/5 - Reviewer: Philippe A. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: less than 1 year · a few times a year - Reviewed: May 2018 - Review source details: This review was submitted organically. No incentive was offered Exhaustive migration of our CRM database #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to migrate complex custom fields into Pipedrive's approach, so preserving our information since a long period. #### Cons Nothing in particular. As it is a custom migration, perhaps the delay to understand the meaning of each field. #### Vendor response Thanks for your words! Replied May 2018 --- ### Great Service, Great Support - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: August 2016 - Review source details: This review was submitted organically. No incentive was offered Great company, great support. They continued to stay in touch with us throughout the migration process and after. Thank You #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy To use Quick Migration #### Vendor response Raja, Thank you for your kind words. It was a pleasure to work with you :) Data2CRM Team Replied August 2016 ---