# Tugger Software Reviews, Demo & Pricing - 2026

> Review of Tugger Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/bi/tugger-profile

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Tugger

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Overview

[Alternatives](https://www.softwareadvice.com/bi/tugger-profile/alternatives/)

# Tugger 2026: Benefits, Features & Pricing

Wondering if Tugger is right for your organization?

Our ETL Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Tugger

4.8

[(31)](https://www.softwareadvice.com/bi/tugger-profile/#reviews)

Pricing

Starting at £125.00 per month

### About Tugger

Tugger is the AI-powered data platform that connects your business systems to the analytics and AI tools you want to use.

Most businesses are sitting on a goldmine of data. It's locked inside the platforms they use every day - job management systems, accounting software, CRM tools, and more. Getting that data out, combining it, and turning it into answers has traditionally meant expensive developers, complex API work, and months of setup. Tugger changes that.

\*\* How it works \*\*

Tugger connects to your business platforms - Simpro, Xero, HubSpot, QuickBooks, and more - and automatically pulls your data into a secure, managed cloud data warehouse. No coding. No API configuration. No data warehouse setup. We handle all of that so you don't have to.

Once your data is in the warehouse, you've got two powerful ways to get answers.

\*\* AI Insights - ask your data anything \*\*

Connect your Tugger warehouse to Claude, ChatGPT, or Gemini via our built-in MCP server and ask questions in plain English. No SQL. No formulas. No waiting for someone to build a report. Just type a question and get a real, data-backed answer in seconds.

Ask things like:

-   "Which jobs made money last month?"
-   "...

What's my quote conversion rate by salesperson?" - "Which invoices are overdue and what's the total exposure?" - "Show me technician utilisation for the last quarter." - "What's my cash flow position over the next 30 days?" The AI pulls directly from your Tugger warehouse, so every answer is based on your real business data - not guesswork. It works across multiple connected systems too, so you can combine data from Simpro and Xero in a single question without breaking a sweat. \*\* Power BI and Tableau dashboards \*\* For teams that want visual dashboards, Tugger connects your warehouse directly to Power BI and Tableau. We provide pre-built report templates for the most popular connectors so you can hit the ground running from day one - no need to build everything from scratch. \*\* Who uses Tugger \*\* Tugger is built for SMEs and mid-market businesses that want more from their data without the cost or complexity of traditional BI projects. Field service businesses use Tugger to track job profitability, technician utilisation, quote conversion, and customer revenue - all from their Simpro data. Finance teams use it to get instant answers from Xero and QuickBooks without exporting to spreadsheets. Sales teams connect HubSpot to get pipeline visibility and performance reporting. Accountancy practices use Tugger to give their clients self-serve access to their own data, and to consolidate reporting across multiple entities. \*\* Why customers choose Tugger \*\* Simple to set up - most customers are up and running in minutes, not months. Secure by design - ISO 27001 aligned, built on Microsoft Azure, with enterprise-grade data storage included in every plan. No contracts and transparent pricing from £125 per month. Rated highly on Capterra, GetApp, and Software Advice for value, ease of use, and customer support. Our customers tell us Tugger has become as essential to their operations as the platforms they use every day. When you can just ask your data a question and get the answer, everything changes.

Wondering if Tugger is right for your organization?

Our ETL Software selection experts can help you in 15 minutes or less.

## Tugger User Interface

## Popular Tugger Alternatives

Main Product

Tugger

4.8

[(31)](https://www.softwareadvice.com/bi/tugger-profile/#reviews)

Ratings Breakdown

-   4.84Ease of use
-   4.68Value for money
-   4.94Customer support
-   4.68Functionality

Pricing

Starting at £125.00 per month

Get Price

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Ratings Breakdown

-   4.12Ease of use
-   4.41Value for money
-   4.16Customer support
-   4.49Functionality

Pricing

Starting at $10.00 per month

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Available upon request

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Pricing

Starting at $19.90 per month

Get Price

## Tugger Pricing and Plans

Starting price: £125.00 per month

Free Trial

Free Version

Basic

£125.00

per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Tugger Features

-   Popular features found in ETL
    
    Data Analysis Tools
    
    Data Extraction
    
    Data Quality Control
    
    Integration Management
    
    Job Scheduling
    
    Match & Merge
    
    Metadata Management
    
    Search/Filter
    
-   More features of Tugger
    
    Access Controls/Permissions
    
    Activity Dashboard
    
    API
    
    Charting
    
    Customizable Reports
    
    Dashboard Creation
    
    Data Capture and Transfer
    
    Data Connectors
    
    Data Import/Export
    
    Data Integration
    
    Data Management
    
    Data Mapping
    
    Data Migration
    
    Data Replication
    
    Data Storage Management
    
    Data Synchronization
    
    Data Visualization
    
    Data Warehouse
    
    ETL
    
    Multiple Data Sources
    
    Reporting/Analytics
    
    Templates
    
    Third-Party Integrations
    
    Visual Analytics
    

## Tugger Integrations

Harvest

Integration rated undefined from -1 review

HubSpot CRM

Integration rated undefined from -1 review

Simpro

Integration rated undefined from -1 review

Clockify

Integration rated undefined from -1 review

SurveyMonkey

Integration rated undefined from -1 review

Xero

Integration rated undefined from -1 review

See all 43 integrations

## Tugger User Reviews

Overall Rating

4.8

Ratings Breakdown

5

77%

4

23%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.8

Value for money

4.7

Customer support

4.9

Functionality

4.7

Have you used Tugger and would like to share your experience with others?

VR

Verified

Reviewer

Wholesale

51-200 employees

Used weekly for less than 12 months

Reviewed February 2023

Nice solid product with great customer service

4

Good

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Ease of implementation and good customer service

Cons:

nothing

Read More

AL

Alexandre L.

Verified reviewer

Mining & Metals

51-200 employees

Used daily for free trial

Reviewed March 2025

Awesome connector

5

This product does exactly what I expected. It's very easy to set up and also provides useful templates to get started. I would recommend it to anyone who wants to connect HubSpot to Power BI

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

Easy to setup and and very good customer service

Cons:

I tried with my regular account but was not able to pull the data. The only way was with super user access

Read More

LW

Lee W.

Verified reviewer

Security and Investigations

51-200 employees

Used daily for less than 6 months

Reviewed July 2025

Tugger Review

4

Very good and will get better with more familiar usage - it is a new tool for us but we will be using it daily from now.

Ratings Breakdown

4

Ease of use

4

Value for money

4

Customer support

4

Functionality

Pros:

Very useful tool in finding out stats to assist with engineer coordination. It has enabled us to find out information we did not know previously.

Cons:

Filters could be easier to amend and more user friendly. Unsure if there are guides to help with filter switching or any live chat options for users needing help.

Read More

JL

Josie L.

Verified reviewer

Telecommunications

11-50 employees

Used daily for less than 6 months

Reviewed October 2024

Easy to use/Great support

5

My overall experience has been fantastic. I felt well looked after and supported throughout my trial and onboarding. The connectors are easy to setup and maintain and everything is very well documented. When I had questions or concerns, Tugger were quick to respond and offer to jump on a call to assist. I couldn't be happier with the level of support I've received. My reports are now up and running and require very little input. The templates provided were very detailed and gave me some great ideas for my own reports.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Tugger is easy to use and well documented. The support we received has been friendly, helpful and knowledgeable throughout. I found the platform easy to integrate with my existing Power BI reports and found the included templates extremely useful when trying to understand what I could achieve with the data.

Cons:

I found some of the templates a bit overwhelming due to their size and complexity, however, Tugger's support team were quick to advise when I had questions

Read More

JH

John H.

Verified reviewer

Construction

51-200 employees

Used daily for less than 6 months

Reviewed November 2024

Simpro-BI Tugger Client

5

The team, from both a technical and implementation perspective have been very friendly and helpful.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

It's very easy to use and has a completely "out of the box" feel and set up.

Cons:

You can't change dates in the tug without starting a fresh one.

Vendor Response

Thank you for sharing your feedback. We understand how important flexibility with dates is and will review this to see how we can improve. If you have any additional details or suggestions, we'd love to hear them!

Replied November 2024

Read More

KM

Karl M.

Verified reviewer

Public Safety

11-50 employees

Used daily for less than 2 years

Reviewed February 2023

Makes life so much easier

5

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

The ability to have reports that automatically update from our systems has had a massive improvement on the reporting ability of the business. We are already wanting to plan further reports and dashboards to target our departments specifically, and using Tugger speeds up this process for us in terms of planning exports ect

Cons:

Tuggers keeps using the original field headers within our system, even though there is the ability to replace these within the system. It would be nice if Tugger could pull these to make reviewing data easier.

Vendor Response

Hi Karl, thanks for your great review. In the Tugger Power BI reports you can actually change the field names to match those you have amended in your own system. If you would like someone from the team to show you how, please just send an email to support. Best regards, Craig.

Replied February 2023

Read More

RL

Richard L.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for less than 6 months

Reviewed August 2023

Highly recommended Tugger is an excellent product with exceptional service & support

5

Excellent, I was impressed with the connectors and power BI templates. Was even more impressed with the service and support in helping me solve a couple of problems.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Once set up the connectors just work and the Power BI templates

Cons:

There is nothing I dislike about Tugger.

Reasons for choosing Tugger

It had the connectors for the systems I wanted to "Tug" and the free Power BI templates

Read More

MH

Matthew H.

Verified reviewer

Construction

51-200 employees

Used daily for less than 6 months

Reviewed September 2023

Tugger was easy to connect to Xero

5

My experience with Tugger support and senior management was of a high standard. The responded to all my enquiries within a timely matter.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The Tugger platform was so easy to use and connect to Xero. Its was the best on the market,

Cons:

Dat Connections to Xero and the Security on the Data Warehouse

Reasons for choosing Tugger

The ease of use and secuity.

Vendor Response

Please could you expand further on your concerns regarding the data connections to Xero and the security of the data warehouse?

Replied September 2023

Read More

JF

John F.

Verified reviewer

Security and Investigations

11-50 employees

Used daily for less than 6 months

Reviewed August 2023

Easy To Use and Works Well

5

The software that we used to Tugger to integrate with (Mentor CASH) is a fantastic bit of software for our industry (Security) however getting easy to understand reports from it is sometimes not the easiest especially if you want to analyse the data on your system. We used Tugger initially for a trial period and even though ti was only a trial the support from Tugger, at getting it set up and running was second to none and within 30 minutes the system was starting to generate excellent visual data that our whole team could use.I would have no hesitation in recommending Tugger for its ease of set up and use.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The program is eay to use and its integration with our CASH software along with its dashboard makes analysing our data simple and clear.

Cons:

There was no real cons to using tugger with our Mentor CASH softare.

Read More

EB

Erik B.

Verified reviewer

Accounting

11-50 employees

Used monthly for less than 6 months

Reviewed December 2023

Easy to implement

5

Very satisfied, easy to use, although pricing is a bit high for a small organization.

Ratings Breakdown

5

Ease of use

3

Value for money

5

Customer support

5

Functionality

Pros:

The process was easy even if you do not have a lot of BI experience. And using the tokens/keys to implement the "tug" in other custom dashboards was very easy.

Cons:

For a small organization like ours the price is a bit high since we just need to be able to pull data from our time registration system.

Reasons for choosing Tugger

We use Harvest and they recommended Tugger.

Read More

Showing 1 - 10 of 31 Reviews

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## Tugger Popular Comparisons

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