The Tugger platform and support from the Tugger team has meant extracting data from our field service management software (simPRO) to Microsoft Power BI seamless, pain-free and cost-effective! The standard reports made available for free are excellent, and the customisations and bespoke reports that Tugger have supported us on have been just as excellent!

None! We haven't found any fault with the Tugger platform itself!

Our overall experience has been fantastic; even when we had a few technical issues the Tugger team provided amazing customer support and service.

Tugger has revolutionised the way we can extract Data from the job management system we use; Simpro. By integrating Tugger with Simpro it has allowed us to visualise and analyse all aspects of our jobs from quoting and sales to project management, purchase orders and financial reviews including WIP, Profitability and Cashflow.

there was a bit of setup but once done it has just worked with minimal ongoing input

Fantastic staff very helpful, really enjoying it so far

The team at Tugger are fantastic listen to your opinions and take them on board when developing the reports. The reports out of xero are fantastic and fill a big gap in xero

The connectors I wish there was a way of logging on to “a portal with all Tugger clients we’ve added and just being able to select the client we want to add job done.

Good, early days, excited to see how it can help the business present at a corporate level

The graphics and technical support are have been the main reasons for my positive review this early into my use.

Integration with 3rd parties has been testing at times.

Very good. Probably the one of the best for customer support.

Ease of loading the tables into Power BI

Some tables are not correctly labelled with some columns not connected correctly to our software.