UKG Pro
About UKG Pro
UKG Pro Pricing
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Most Helpful Reviews for UKG Pro
1 - 5 of 575 Reviews
Becky
E-Learning, 501 - 1,000 employees
Used more than 2 years
OVERALL RATING:
4
Reviewed January 2022
Feature-rich HR tool that could use a UI/UX overhaul
N Armand François
Verified reviewer
Consumer Electronics, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2022
I'm very satisfied
It's a really great application, it makes my work on the human resources side much easier
CONSI haven't seen anything negative yet. Super great for me
Sara
Verified reviewer
Hospital & Health Care, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2023
Great tool for talent management and Human Resources
As a medium-sized business, I appreciate having access to a wide variety of employee onboarding resources. As a tool for continuing education and professional development, it is invaluable. It's fantastic to have everything our HR department and our staff need in one place.
PROSAs an employee who is not part of the HR division, I use UKG Pro but am unaware of its full functionality. However, I believe that its ability to cover everything is a trait that all firms should look for in a software application.
CONSIssues with properly acknowledging documents have been known to occur. Limits imposed on users' ability to download their own files. The site doesn't perform properly on secure connections.
Reasons for switching to UKG Pro
In addition, we use the platform to host quarterly required trainings and keep tabs on all trainings. Because of this, the organization has a centralized, easy-to-use website for handling most HR-related questions and trainings.
Lauren
Information Technology and Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed December 2019
Lots of show, not much substance
Terrible, you're so frustrated with their system and the employees you talk to don't seem to care, but boy do they love their jobs. Honestly its the strangest thing.
PROSIt looks good at first glance- clean look for employees
CONSWhere do I start: implementation was terrible- their team messed up our data, and we are still dealing with the fall out-example they added taxes on our employees(a whole office) incorrectly, bonuses were doubled etc. Promises of feeds being created never occur- still not done and what has been done is incorrect. Reporting, is a nightmare- so much capability, but impossible to use unless you are a programmer or something (and we are a tech company and I have had programmers look at it and can't figure it out). You call Ultipro and that act like the most basic things you should have to pay extra for to have them do. This is actually my second company I've used Ultipro for (I know how did I do this again) so I am very familiar at this point with the system and it still is very hard to use or remember the pathways to get to things, because it is so convoluted for admins. They added a new time system that is terrible- doesn't show basic things like weekly time totals. Onboarding is a nightmare bc we like to keep track of contractors in the system and they act like they've never heard of such a thing (but like we have this system to get off of spreadsheets right?) Just all around terrible, and its frustrating bc it seems like it could be a great system, they've just spread themselves too thin and while all systems function basically, they don't function fluidly together and a lot of the time you can't report easily on what you've spent so much time getting into the system.
Reasons for switching to UKG Pro
Namely wasn't operational - continually pay issues
Joanne
Paper & Forest Products, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2024
UKG Great Wholistic Product
Great! UKG is a modern comprehensive HRIS that delivers everything you need and more. Free learning is also a bonus
PROSGreat support, free learning, very easy to use! UKG has a module for almost everything and if not is able to integrate easily.
CONSNot all but some of the add on modules integration is poor and troublesome (People Doc).
Reason for choosing UKG Pro
Ease of use, Saas model, employee experience
Reasons for switching to UKG Pro
Consolidated all divisions to one system, our source of truth.