A colleague of mine started my company down the Ultradox software path in order to automate some of our report writing process. Ultradox allows our investigators to answer a series of questions related to their investigation and produce the basic outline of a report. The software is able to grab information from our database in order to minimize the need to re-enter information. Ultradox saves us time on every report we write. We've also started using Ultradox to draft multiple different protocols, budgets, and more specialized reports in a quick, user-friendly manor that can say the company time especially with boiler plate language and data that has already been entered into our system.

Quick, personal assistance Versatile software Simplify my life

Steep learning curve on implementation Not enough documentation on "how to"

We have been using Ultradox since 2015 and it has become a cornerstone of our business. It has allowed us to automate many of our own business processes and those of our clients. Creating a flow in UD is quicker than coding something yourself and it is much more powerful. The biggest downside to UD is the rate at which new features are introduced...it is hard to keep up. Documentation could be improved, but the level of customer support more than makes up for this shortfall. Simply put, we love Ultradox and our business would not be what it is today if it was not for Ultradox. It is as important to our business today as what spreadsheet used to be.

Ultradox saves money , saves time and reduces errors in our business and those of our clients. Off-the-shelf software is not always a good fit for specific business processes. UD allows us to develop our own software, specific to our business requirements, without the cost of developing and maintaining the software ourselves. We have been building and using Ultradox flows for our own internal processes and those of our bookkeeping clients for the last three years. Throughout that time the level of support has been nothing short of outstanding. As new features are added we are able to enhance existing systems and processes. For instance, when Stripe was added, we were able to easily incorporate taking payments and issuing invoices at the same time as onboarding new clients - reducing processing time, reducing errors and saving $'s

Documentation - Enhancements and new features come that quickly in UD that the user documentation does not always keep up with the changes. This can make navigating the software difficult and time consuming. However, the level of support when you do have questions in outstanding. This more than makes up for the documentation shortfall....which will improve now that platform is maturing. Never as easy as it sounds - like any software the marketing tells you how easy it is to use...but there is quite a bit to learn in order to get the most out of the platform. But persevere because once you master it is the most powerful tool. Contractors - it has been hard to find contractors who know and use Ultradox. I am sure that as the platform become more widely used this will change.

Drag and drop workflow! You get what you need in no time thanks to its easy-to-use UI. Gradually, you can achieve more complex goals, with little efforts. Technical support is fast and reliable.

Licenses. They are not flexible enough. At least for our business. We could have used Ultradox a lot more if we had a license between Large and the next one. That stoped us.

I've used Ultradox to generate automated e-mails/reports, synchronize updates across multiple systems, implement business logic into Google Sheets/Airtable databases, create web services...

Easy to learn yet powerful programming environment Native interoperability with loads of external applications Constant improvement of the app

The wealth of features, at times, comes at the price of ease-of implementation. Some less-used features seem to receive fewer attention and may be harder to implement if they don't exactly fit the use case they were initially thought for. Support is usually helpful to fix the problem but this incurs in longer setup times. Reliability has also been shown to be less-than-perfect in production. Changes (improvements/bug fixes/api updates) in the rendering processes may alter the way a flow runs after it had been stabilized. Exception handling can be an issue as there is no way to specify the behavior of a flow after it encounters an error.

Amazing. I love the tool and encourage all my clients to use it. With the equivalent learning curve to excel, they can start automating most of the manual processses in their company.

that I can automate the creation of documents/emails/database entries with almost unlimited functionality with a reasonably friendly user interface.

The challenging trade-off with a system that has as much flexibility is that it is easy to break things. It would be great if the system had better "potential error" flagging. That said, its getting better every time I use it.