All Praxie Reviews

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User Profile

Irfan

Verified reviewer

Education Management, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Excellent Strategy Tool

I have purchased the Strategy Development Process app on your website. It is a wonderful product. I am currently working on developing an overall strategy for my business.

PROS

Ease of use and takes you through all the steps. The tool has saved me a lot of time.

CONS

Nothing comes to my mind. Overall the product is value for money.

Jeff

Venture Capital & Private Equity, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Great for those non-standard CRM and process management tool users

We are a venture collaborative tracking onboarding and engagement of many different types of revenue and partners. Praxie allows us to create customized boards to manage those complex and intersecting relationships. And, visualize our progress against milestones and goals.

PROS

We've tried multiple CRM and workflow management tools. As not the traditional sales organization, none provided the diverse functionality we needed - CRM, strategic planning, innovation management, and project management - without the significant time and cost on customization. Praxie allows us to manage and track the data and relationships that matter to us. And dashboard and measure them in ways that are meaningful to our company.

CONS

The impressive level of customization capability comes with the tradeoff of not being turnkey for most applications. This is not an APP-ified solution.[SENSITIVE CONTENT] and the team are great about creating the right architecture and tools. But, it is a process to get there -- but without the price tag of a custom Salesforce build. The other tradeoff for the customization capability is it is less intuitive to update things yourself than other software options and the system can require double coding or recoding to track intersecting data points.

Reason for choosing Praxie

Customization and reporting capabilities

Reasons for switching to Praxie

Inability to generate the types of reports we needed for our various processes and stakeholders.

Magnus

E-Learning, 1 employee

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

2

FUNCTIONALITY

1

Reviewed May 2022

Worst Software Ever

The experience of using Praxie left much to be desired. Despite providing many apps and templates options for their users, none of them work beyond the surface level. I tried using the PESTLE template, which was a big mistake. There were no options to change anything, except the text boxes on the far right side. If you write too many characters, it simply will not include it in the final exported file. The bottom functions can barely be seen or accessed on the PC browser, making it very difficult to export and save files. Lastly, many barriers have been set in place to make as difficult as possible for users to provide any feedback or reviews on the service. Instead, tehy opted to only show a select a few (possibly fake, hired or biased) reviewers to give them 5/5 stars on every review! I hope someone will be fortunate to see this review after it has been buried beneath all the bull on top.

PROS

There is nothing positive to say about Praxie

CONS

- Terrible interface - Terrbile browser integration (can't access bottom functions) - Basically zero customizability options for Templates - Garbage export function (won't include all written material)

Vendor Response

Magnus, we're sorry for your poor experience during your trial. We indeed do have many satisfied customers, but we understand that some of our features, or lack of features, during our beta launch were not satisfying to you. Our support team is always here to help, so please contact us anytime at support@praxie.com and we will be happy to address any further issues you may have.

Replied June 2022

Jeff

Building Materials, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2022

Project Management

Our overall experience with the Praxie team has been exceptional. They provide a top notch software that meets our needs and works with our processes to launch new products. If a unknown problem exists, they work quickly on a solution that meets our expectations.

PROS

One of the best features about this software is it is 100% customizable. As we searched for programs, we found many of them having too many bells and whistles that we just did not need. Praxie provides a platform that the customer is able to make to fit their own process, not just something out of a box.

CONS

The least features I like about this software is not providing some functions that an out of box software would have. There have been a few features we found we needed to have that wasn't readily available, but the Praxie team worked hard to produce and provide as asked.

Reason for choosing Praxie

Came down to the ability to customize our own process versus paying for options that don't aid into how we go to market.

Philippe

Packaging and Containers, 10,000+ employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2022

Easy to implement and user friendly

We started to use Praxie to share dashboards on portfolio management at Group level, then jumped into brainstorming ideas campains.

PROS

The canvas board is just something wonderful. You can taylor your dashboards easily the way you want without any IS support.

CONS

To modify some card templates requires some learning curve. Not exactly WYSIWYG

Reasons for switching to Praxie

We have now an integrated software for dashboards but still continue to use Praxie with pleasure for brainstorming.

Sébastien

Packaging and Containers, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Great Platform to support innovation

PROS

Ease of use and flexibility are very well appreciated. I love the ready to be used templates and real-time bubble graphs showing visuals to monitor projects.

CONS

The platform fits perfectly my needs, so nothing to change...

Justin

Electrical/Electronic Manufacturing, 5,001-10,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Southwire

Overall, excellent product easy to use and simple to train.

PROS

Support and customization to better define our needs.

CONS

Some of the glitches but they are addressed.

Peggie

Think Tanks, 51-200 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Customized Innovation Management and Strategy Dashboard

Excellent. Highly recommend.

PROS

Praxie has one of the most robust innovation management platforms on the market, which isn’t just based on leading edge best practices but is fully customizable to incorporate other tools, templates, and data. The team includes experts in the innovation process who provide thoughtful guidance in a highly collaborative process as part of their approach. Their support team is highly responsive and addresses any issues quickly and efficiently.

CONS

There is still some work to do on data editing.

Reasons for switching to Praxie

To digitize our process

Russell

Pharmaceuticals, 10,000+ employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed May 2022

Russell Beckerman

Great experience working with Praxie and the team. We look forward to using and iterating on the tool and potentially expanding to other applications in the future.

PROS

I like the optionality and flexibility of the platform to build what we need for our particular business case. Additionally, [SENSITIVE CONTENT] was very easy to work with and was helpful in addressing all of our needs for the platform.

CONS

The way things are linked can be quite confusing to operate in as a new user. The tutorials certainly helped here. I also would like more flexibility on formatting of the dashboard graphs (ie. easier to read date format). Lastly, an automated back up would really be helpful in the future.

Reason for choosing Praxie

n/a

User Profile

Jonathan

Verified reviewer

Information Technology and Services, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Outstanding content library and templates

Excellent - satisfied customer and will be a repeat user.

PROS

After a fairly extensive search, Praxie consistently showed up as having the best set of pre-built content that I could find anywhere. In general the system is easy to use and the customer service is top-shelf. There's a lot in Praxie that I haven't explored yet, and I'm keen to come back to it and find out more.

CONS

As a new user I found navigation to the things I wanted sometimes a little difficult, but was always able to find what I wanted after a small effort.

Reason for choosing Praxie

Praxie has by far the best content content, templates and other tools compared anything on the market

Katherine

Hospital & Health Care, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Praxie Review

PROS

Ability to customize process to suit the business

CONS

Not all data can be accessed across boards and may need to double input

devrim

Package/Freight Delivery, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed June 2022

charged for signing for trial

I waz invited by email to have a trial for the software by providing my credit card details. Just saw today that it was charged for an enitire year. Nothing shows on the billing section and did not receive an email notification about this purchase. No contact/customer support is shown on their webpage. Seem dodgy to say the least.

PROS

Did not have a chance to review the software yet

CONS

I did not have a chance to try the software yet. Even though I was charged for a year my trial subscription shows as being expired

Vendor Response

Devrim, we're sorry for your poor experience. Sometimes our confirmation email with your subscription and support information go to spam, which is likely why you didn't receive our communications. You can always contact us at support@praxie.com and we will gladly help resolve any billing or support issues you might have.

Replied June 2022

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