# Verint Voice of the Customer Software Reviews, Demo & Pricing - 2026

> Review of Verint Voice of the Customer Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/bi/verint-experience-management-profile

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Verint Voice of the Customer

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Overview

# Verint Voice of the Customer 2026: Benefits, Features & Pricing

Wondering if Verint Voice of the Customer is right for your organization?

Our Survey Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    

## Overview

Verint Voice of the Customer

2.0

[(1)](https://www.softwareadvice.com/bi/verint-experience-management-profile/#reviews)

Pricing

Pricing available upon request

### About Verint Voice of the Customer

Verint® Experience Management™ is a cloud-based analytics suite designed to help small to large businesses view and gain insights on customer experiences (CX). Key features include feedback collection, benchmarking, heat maps, performance metrics, ratings, root cause analysis and team collaboration.

The application enables professionals to measure customer journeys, track issues via text analytics and prioritize improvements. It helps businesses collect feedback through surveys and visualize client problems through session replays. Using the case management feature, analysts can capture feedback responses and provide solutions via rule-based criterion.

Verint Experience Management offers integration with third-party applications such as Adobe Marketing Cloud and Google Analytics, helping marketers gauge customer behavior and discover lead acquisition opportunities. It comes with mobile applications for iOS and Android. Support is provided email and pricing is available on request.

Wondering if Verint Voice of the Customer is right for your organization?

Our Survey Software selection experts can help you in 15 minutes or less.

## Verint Voice of the Customer User Interface

## Popular Verint Voice of the Customer Alternatives

Main Product

Verint Voice of the Customer

2.0

[(1)](https://www.softwareadvice.com/bi/verint-experience-management-profile/#reviews)

Ratings Breakdown

-   2.0Ease of use
-   1.0Value for money
-   2.0Customer support
-   3.0Functionality

Pricing

Available upon request

Get Price

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4.6

[(99)](https://www.softwareadvice.com/product/31821-Survicate/reviews/)

Ratings Breakdown

-   4.73Ease of use
-   4.32Value for money
-   4.77Customer support
-   4.27Functionality

Pricing

Starting at $49.00 per month

Get Price

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Ratings Breakdown

-   4.61Ease of use
-   4.42Value for money
-   4.32Customer support
-   4.46Functionality

Pricing

Starting at $30.00 per month

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Ratings Breakdown

-   4.48Ease of use
-   4.29Value for money
-   4.74Customer support
-   4.43Functionality

Pricing

Starting at €135.00 per month

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-   4.71Customer support
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Pricing

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-   4.38Customer support
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Pricing

Starting at $39.00 per month

Get Price

## Verint Voice of the Customer Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Verint Voice of the Customer Features

-   Popular features found in Survey
    
    Customizable Questions
    
    Customizable Templates
    
    Data Analysis Tools
    
    Data Import/Export
    
    Drag & Drop
    
    Email Marketing
    
    Feedback Management
    
    Question Branching
    
    Skip Logic
    
    Support Audio/Images/Video
    
    URL Customization
    
-   More features of Verint Voice of the Customer
    
    Access Controls/Permissions
    
    Activity Dashboard
    
    Ad hoc Reporting
    
    AI/Machine Learning
    
    API
    
    Audio Capture
    
    Customer Experience Management
    
    Customizable Reports
    
    Dashboard
    
    Data Mining
    
    Data Visualization
    
    Multi-Channel Data Collection
    
    Multi-Channel Distribution
    
    Negative Feedback Management
    
    Performance Metrics
    
    Predictive Analytics
    
    Pulse Surveys
    
    Ratings/Reviews
    
    Real-Time Analytics
    
    Real-Time Reporting
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Search/Filter
    
    Sentiment Analysis
    
    Speech-to-Text Analysis
    
    Survey Builder
    
    Survey/Poll Management
    
    Surveys & Feedback
    
    Templates
    
    Text Analysis
    
    Third-Party Integrations
    
    Trend Analysis
    
    Visual Analytics
    

## Verint Voice of the Customer Integrations

Google Analytics 360

Integration rated undefined from -1 review

Adobe Campaign

Integration rated undefined from -1 review

## Verint Voice of the Customer User Reviews

Overall Rating

2.0

Ratings Breakdown

5

0%

4

0%

3

0%

2

100%

1

0%

Secondary Ratings

Ease of Use

2.0

Value for money

1.0

Customer support

2.0

Functionality

3.0

Have you used Verint Voice of the Customer and would like to share your experience with others?

RC

Ryan C.

Verified reviewer

Real Estate

51-200 employees

Used daily for more than 2 years

Review source

Reviewed November 2025

Not great. We switched to Qualtrics

2

Ratings Breakdown

2

Ease of use

1

Value for money

2

Customer support

3

Functionality

Pros:

Hard pressed to thing of any positives. Foresee used to be decent but got acquired and was no longer maintained and went downhill from there/

Cons:

Tons of technical issues in the system, always running into issues with regular survey creation. Management is a pain with different logins required to different systems

Read More

Showing 1 - 1 of 1 Reviews

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