WebChartMD Software

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WebChartMD Software

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About WebChartMD

WebChartMD is a medical transcription software that helps businesses in the healthcare sector manage clinical documentation and dictation workflows. The platform enables managers to eSign and automatically distribute documents among staff members. Administrators can create accounts, define custom workflows for different dictators and assign phone IDs to manage the workforce. Additionally, WebChartMD allows teams to preview and edit documents in real-time and track transcriptions based on weeks, months or custom periods. WebChartMD lets stakeholders track progress across documents and export files to relevant personnel. ...
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WebChartMD User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Showing 7 reviews

User Profile

Shawna

Verified reviewer

Company size: 501-1,000 employees

Industry: Hospital & Health Care

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2020

WebChartMD is an excellent transcription system!

We have many clients (50+) utilizing this transcription software and they report the ease of making edits, getting reports (multiple options), streamlined processes and work flows, and overall reliability of the software. The software works great!

Pros

The software is very user friendly, has an smart phone app for convenient use, allows for all modes of dictation, and has excellent support. It also has exceptional built in QA/MT functionality!

Cons

I don't have any CONS to list. The software works great!

Reasons for choosing WebChartMD

The software is more user friendly, has an smart phone app for convenient use, allows for all modes of dictation, and reliability.

Reasons for switching to WebChartMD

We needed a more reliable and robust system.

Jackie

Company size: 2-10 employees

Industry: Hospital & Health Care

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2020

Most reliable Portal for medical transcription

I have been using WebchartMD for 12 years. We have had an excellent business relationship. They are always striving to improve the features and request input from their business partners on what improvements are most important to us. They have helped my company provide reliable medical transcription across the U.S.

Pros

The most important to my company is that it is a Word based portal that is easy to use for my MTs, QA and Provider offices, it offers 24/7 secure access to documents and is easy to set up in offices as well as at home. Documents can be edited quickly and each document offers an audit trail for each edit. It was extremely easy to integrate my medical transcription company with WebchartMD and easy to add MTs and new clients to the portal.

Cons

Hoping they add the new feature of using cell phone for dictation that captures patient demographics for physicians

Reasons for switching to WebChartMD

We needed a central HIPAA compliant portal that both MTs and clients could access 24/7 anywhere in the U.S.

Donella

Company size: 2-10 employees

Industry: Hospital & Health Care

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2020

Exceptional!

The support team and executive leadership is second to none with this company. I am fortunate to have experienced several platforms or systems before WebChartMD, so I can certainly recognize their exceptionalism. They are so easy to work with and go above and beyond with all that they do!

Pros

This software has boosted my team's efficiency, and my client's satisfaction. We have been able to make consistent improvements in workflow for both the client as well as the transcription team. The turnaround time on dictation has improved 75% and we are consistently providing same day, same hour sometimes, turnaround time. Our goal is to transcribe right behind the dictator!

Cons

There are no cons. I have been happy to involved in providing enhancements that just further improve workflow for all involved.

Reasons for choosing WebChartMD

The executive leader, man in charge, was the absolute reason for choosing WebChart. We spoke the same language, still do, and I recognized quickly that he is a man who cares about this industry, the people in the industry, and is always striving to improve processes for everyone. This is important to me because my business is all about making the lives of the providers easier. They have so much on their plate with the evolution of EMR that we should always do more to help alleviate their bottlenecks. WebChartMD and MDS of Kansas are on the same page in that regard. I highly recommend WebChartMD.

Reasons for switching to WebChartMD

Moving to a cloud based platform was attractive.

Kate

Company size: 2-10 employees

Industry: Hospital & Health Care

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2020

WebChartMD Review by Brown & Meyers, Inc.

My internal administrative staff (including myself), clients and transcriptionists absolutely love this platform. It's very user friendly. And the support staff at WebChartMD are always available to help in a very professional, expedient and professional manner.

Pros

The ability to customize the platform for each of our specific client needs. WebChartMD is also continually upgrading and adding pertinent new features to the platform so that we can better serve our clients. The WebChartMD corporate culture is extremely supportive and accommodating. And probably most importantly in our industry, the security is as good as it gets or better.

Cons

The platform offers everything we need. There is nothing lacking.

Reasons for switching to WebChartMD

Stentel never upgraded their platform and became a dinosaur in the industry. This was extremely unacceptable to us.

Jacqueline

Company size: 2-10 employees

Industry: Hospital & Health Care

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2020

Outstanding platform

Our experiene with WebChartMD has been, and continues to be, excellent.

Pros

WebChartMD is an exceptional dictation/transcription platform. The ease of implementation and use enables us to bring on new MTs and admin staff and have them working proficiently in a very short timeframe. Our clients enjoy the multi-faceted features within WebChartMD and have experienced an improved workflow with the use of the platform I would very highly recommend WebChartMD.

Cons

I feel that WebChartMD is a very comprehensive platform and the support team has the ability to assist any user that has a question, concern or difficulty with any aspect of the workflow.

Reasons for switching to WebChartMD

Our previous platform was becoming less and less effective for our needs as our book of business expanded.

Beth

Company size: 2-10 employees

Industry: Hospital & Health Care

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2020

Best user-friendly platform

WebChartMD has been a great platform for Preferred Transcriptions. Their customer service and IT support team are easily accessible and always friendly and happy to help.

Pros

Ease of use with a variety of dictation solutions. The transcription piece and work flow is the best platform we have used in the industry. It is easily customized for clients.

Cons

Honestly there isn't any. [SENSITIVE CONTENT HIDDEN] and his team are constantly looking for ways to improve the platform and give the users an opportunity to weigh in on potential changes.

Armen

Company size: 2-10 employees

Industry: Translation and Localization

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2020

Great Medical Transcription Platform

Other than offering a great product, WebChartMD has excellent customer support. When our doctors or us have questions or issues, their personnel answer questions and resolve issues professionally and quickly.

Pros

It is powerful and robust, yet simple-to-use medical transcription platform

Cons

There are really no weaknesses; it suits all our needs very well

Showing 7 reviews