We have many clients (50+) utilizing this transcription software and they report the ease of making edits, getting reports (multiple options), streamlined processes and work flows, and overall reliability of the software. The software works great!

The software is very user friendly, has an smart phone app for convenient use, allows for all modes of dictation, and has excellent support. It also has exceptional built in QA/MT functionality!

I don't have any CONS to list. The software works great!

The support team and executive leadership is second to none with this company. I am fortunate to have experienced several platforms or systems before WebChartMD, so I can certainly recognize their exceptionalism. They are so easy to work with and go above and beyond with all that they do!

This software has boosted my team's efficiency, and my client's satisfaction. We have been able to make consistent improvements in workflow for both the client as well as the transcription team. The turnaround time on dictation has improved 75% and we are consistently providing same day, same hour sometimes, turnaround time. Our goal is to transcribe right behind the dictator!

There are no cons. I have been happy to involved in providing enhancements that just further improve workflow for all involved.

Easy Setup and installation Use of MS Word to create and manage the documents Easy workflow management, Template, and line count setup

MT level should also be handled through portal

I switched to WebChartMD over 10 years ago. It was so easy to switch because they were super helpful in getting all my users and clients onboard. Also, I love that there are many ways to use WebChartMD. I find that many offices have different workflows. The nice part of WebChart MD is it has been easy to have a solution for my different clients' workflows. Whenever a client has called and requested some change or addition, we have always been able to come to a solution for them.

The thing I like the most about this software is I have many users who are "technically challenged". They are able to quickly learn to use WebChartMD. The customer support staff is exceptional. They are extremely responsive to both my staff and my clients. My clients always tell me how great the support staff is when they have a problem that requires their help. The support staff is extremely patient. This product does everything I need it to do to run my business efficiently.

For my particular business, I do not have anything that I need WebChartMD to do that it does not do for me.

I have been using the WebChartMD platform for over 7 years. I think the best part is that they are eager to grow and improve their product. There are updates and upgrades pushed out regularly. If you have a request on improvement or a new feature, they take it into consideration. Support staff is very knowledgeable and friendly. You are talking to employees of WebChartMD and they do whatever they can to help. There have been many updates over the last few years that have been extremely helpful and timesaving.

It is very easy and user-friendly for all levels of use within the portal. The management reporting suite is extremely useful and a huge timesaver. It is easy to personalize the display views to show exactly what you need. I can login with my smartphone to monitor the Workflow Manager folder. Can even route work to others if something comes up.

Over the last 7 years, there has been tremendous growth with both the company and software. It keeps getting better and they have fresh ideas to keep improving their software. When I do seem to have an issue or suggestion, it will be addressed with the next update. I am looking forward to an integration with QuickBooks or other accounting software.