WebFOCUS Software


 

Information Builders’ WebFOCUS is a business intelligence (BI) and analytics platform with a range of governed analytical tools, applications, reports and documents for all business stakeholders. It is a comprehensive platform that provides an array of analytical and operational tools for management, analysts, line-of-business workers, partners and customers.

WebFOCUS also includes many advanced capabilities, including data discovery, location intelligence, predictive and prescriptive analytics, BI smart search and natural language search.  

WebFOCUS can be deployed on premise or in the cloud. It offers users self-service tools, embedded information applications, customer portals, self-contained analytical documents and more.

 

WebFOCUS - Overview
 
  • WebFOCUS - Overview
    Overview
  • WebFOCUS - Reporting dashboard
    Reporting dashboard
  • WebFOCUS - CEO dashboard
    CEO dashboard
  • WebFOCUS - Assets map
    Assets map
  • WebFOCUS - Sales metrics
    Sales metrics
  • WebFOCUS - Predictive analytics
    Predictive analytics
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

44 Reviews of WebFOCUS

 

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Software Advice Reviews (7)
More Reviews (37)

Showing 1-7 of 7

Vickie from Food For The Poor
Specialty: Non-Profit
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2017

August 2017

A great product and a great company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have used IBI for more than 8 years and have never regretted our decision. They have been not just a vendor, but a true business partner who cares about the success of their clients.

Pros

User friendly, comprehensive functionality, incredible customer support, great annual user conference, extensive free online training videos, new functionality is added continually including from requests from customers.

Review Source
 
 

Lorne from TPA Technologies
Specialty: Banking & Financial Services
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

Information Builders is truly a partner for success. They are always willing to work with you to implement successful solutions and continuously listen to specific customer needs. Many of the features in new releases are directly related to customer reque

Ease-of-use

Functionality

Product Quality

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Value for Money

Information Builders is an innovative company and their products continue to improve. Given the success, experience and age of the company, they have proven to be a trustworthy business partner.

Pros

The WebFOCUS product can handle most if not all reporting requests, functionality is wide spread. If the product needs to be improved then IBI will partner with you to find a solution and/or improve the offering with new features.

Cons

Depending on the user the learning curve can be a bit high; users should start with the basics and build from there. Even with that though, a user should be able to gain momentum by having success early on.

Review Source
 
 

Cletis from HarperCollins Christian Publishing
Specialty: Other
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

webfocus is very flexible and i can write and deploy reports quickly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

i like the ability webfocus has to pull data from various platforms into one report. Also, the support staff at information builders is great to work with. there's a lot to learn in using it but information builders is very helpful in providing the tools to learn.

Review Source
 
 

Liessa from Pacific Maritime Association
Specialty: Other
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

Real feedback based on real life experience

Ease-of-use

Functionality

Product Quality

Customer Support

Customer support is really great. Nice people.

Pros

OK, this will sound like a promo - but this is real feedback based on real life experience using various BI and FR tools over the years.
Over the last decade Finance/BI has inherited many ops tasks as traditional IT departments push to migrate BI and financial reporting to “user self-service”. (Keeps their headcount down and mine up!)
WebFocus has all the ‘sexy’ stuff that software vendors are promoting. Great, but I am a production shop and 90% of what we do is just day-to-day critical. WebFocus provides the three critical components I need from a BI software package:
InfoAssist helps us manage through staffing churn. I don’t need to hire BI staff with WebFocus experience as most Individuals with any kind of BI experience can launch InfoAssist and figure it out themselves.
Reportcaster: My staff can manage standard scheduled report distribution in Reportcaster. Once set up it’s easy to maintain.
Speed: “Instant” graphs and analytics is today’s expectation. We’ve got more data than we have time to do report development, so WebFocus gets us to the data for all the one-off reports and charts.

Cons

This is not really a con, but a heads up. WebFocus is a robust BI tool. Setup and security requires your IT Department's "buy in" to support the tool. Yes, it's a BI reporting package, and it can be used for just that, but WebFocus can do so much more - and sooner or later you'll want the 'more'

 
 

John from HANYS
Specialty: Healthcare / Social Services
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

Partner for success

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall a great product, they engage with their clients well. Going to user meetings and/or their summit is highly recommended.

Pros

Great customer service; very flexible product; drill down feature is fantastic; multiple capabilities to fit a businesses needs

Cons

being a flexible product comes with complexity and a learning curve in full understanding of their vast system

 
 

Tim from Aerotek
Specialty: Other
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

July 2017

July 2017

WebFOCUS Ease of Use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to understand and pickup, Very quick to fix bugs that occur, New versions always bring new possibilities to the business

Cons

Bugs can be tough to workaround, but typically there is a solution. Sometimes upgrading to newer versions is tricky depending on what the migration involves.

 
 

Rob from Brotherhood Mutual Insurance
Specialty: Insurance

November 2015

November 2015

Information Builders Builds Relationships

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Information Builders is not just a company and it doesn't sell just products and services. They are a partner who ensures that you succeed and they will not talk you into a product that you don't need. When you have a question or concern someone is always more than willing to help you out... with enthusiasm and competence. The product is dynamic and robust to ensure that the business needs are met - technically as well as in usability.

Likes Least

Information Builders was a little slow to innovate into the 21st century until recently. The past version of WebFOCUS felt like it was still in the early 2000's, but with the release of WebFOCUS 8 they are relevant and innovating the in analytics space.

Recommendations

When choosing a BI vendor and software make sure to choose a vendor who will understand your company and culture. After that you can evaluate the functionalities of the software, but the reality is that all software has strengths and weaknesses and it is crucial that your corporate culture and the relationship with the vendor are in lock step to deliver success. The greatest software in the world won't consistently deliver effectively if other pieces are disjointed and there isn't common communication.

 
 
 
Showing 1-20 of 37


December 2017

December 2017

Great product, very flexible and powerful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

I like the fact that WebFocus is able to solve a lot of problems. It is the type of reporting tool where if you want to accomplish something, there is a way to do it in WebFocus, complicated or simple. Email distribution is by far one of my favourite, we can customize reports to be sent out, embed them in emails, make multiple attachments. Active PDF is also very powerful too.

Cons

Ease of use is a main struggle point for the software. I find its hard to teach a new user how to use the power user tools at this point in time. Having attended their user conference, I have seen some new improvements and redesigns in the next release that will change my mind on this point. Ease of use is very important for user adoption.

Review Source: Capterra
 

Laxmi from Pershing/BNYM ellon

December 2017

December 2017

Compared to prior versions it is becoming easy to work with new versions

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

Webfocus is a robust tool than can very well handle high data volumes for large and transnational reporting
Most recent version 8.x onwards the tool is showing capabilities of good BI tool

Cons

BI dashboards and charts needs more flexibility to develop (still not Comparable with leading Dash boarding tools). Power users still not able to work independently .

Review Source: Capterra
 

Ravindhra from Mount Sinai Health System
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2017

December 2017

The Best BI tool for Application Development

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Able to build robust Dashboards with this software

Pros

Data manipulation on the fly. Easy to use. And I like the HOLD files that can be used during the report development

Cons

Needs more Marketing guys to sell this product. Need more Videos on internet for self learning.

Review Source: Capterra
 

JULIE from MOUNT SINAI HEALTH SYSTEM
Number of employees: 10,000+ employees Employees number: 10,000+ employees

December 2017

December 2017

user friendly tool, good customer service

Ease-of-use

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Value for Money

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comparing with other reporting tool, I like this one most, highly recommended.

Pros

techsupport is great. Care about their customer. nice and easy tool to build reports. our tech support and account manager always reaching out to us and asking if we need any tech support and making recommendation.

Cons

only online training session available now, hope it can open group session or labs in this location.
Also for the summit, prefer location in Florida.

Review Source: Capterra
 

ron from Bank Leumi USA
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2017

December 2017

Great reporting tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
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Pros

The platform is easy to use and provides easys to understand reporting results. It integrates easily with other data sources

Cons

The platform has a high initial cost which makes it harder to influence others in the institution to adapt.

Review Source: Capterra
 

Christopher from FIdelis Care

December 2017

December 2017

I have used WF for many years now and feel that each release is better and easier to use.

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Pros

The diversity... the GUi for the metadata, Infoassist and App Studio report writing options, ability to write code or use the ever-improving GUI. Also the ability to connect to various database platforms. Easy to use Portal developer.

Cons

I feel the early releases of the software can be QA'd better to catch some of the defects up front before released to the general public.

Review Source: Capterra
 

MIRANDA from FIDELIS CARE

December 2017

December 2017

it is an excellent company

Ease-of-use

Functionality

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Value for Money

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I was able to create fast dashboards.
I become a very experience developer using the app studio.

Pros

I like the new look of App Studio . it can do many powerful things. I loved the html composer and the easy way to create the new portals. In a few minutes you can create powerful dashboards.

Cons

infoassist since I did not used it so often.
Sometimes the workarounds do not work.
Most of the things are documented but sometimes some specific things we need to search in google to find the answer.
sometimes takes too long to solve an issue.

Review Source: Capterra
 

Bharat from Pershing/BNYM ellon
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2017

December 2017

Easy to use and Learn. I self taught webfocus app studio and info. assist+

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build a POC at my company for Financial group to show how this product works and gage the use of the production and to show the company financial data at finger tip.

Pros

very good products and easy to use. gui of both product is intutive and self describe. and lot of help and support from IBI team

Review Source: Capterra
 

jacob from Fidelis Care NY
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2017

December 2017

Developer using webfocus

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Pros

English like commands, the ability to use code vs drag and drop, can really make nice screen, and presentations. I like to code and the product interface with other software nicely.

Cons

appeals to be to battle between the components App studio vs Inforsys Coding vs non coding ,

Review Source: Capterra
 

Steve from Kuberre Systems

November 2017

November 2017

Ive used it for 6 years and still learn new tricks all the time.

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Pros

I like the fact there is a true programing language behind the product so when you are faced with an odd request to do something, you can usually find a work around that will do the trick.

Cons

Sometimes the app studio interface can he hokey. When you make a change in the code it often will break the ability to open the code in particular charting. Also I have seen a lot of times where it crashes with very little information as to the why.

Review Source: Capterra
 

Rob from University of Connecticut

November 2017

November 2017

Very flexible tool.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

Flexibility and longevity, with minimum customization I've been able to adapt 20+ year old mainframe code to WF 8.1.05.

Cons

Error messages are sometimes vague or misleading, especially when debugging single quote or parentheses issues.

Review Source: Capterra
 

Mike from UConn

November 2017

November 2017

I have used IBI products for close to 30 years and believe the are the very best for customer servic

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Pros

Ease of use, compatibility with other systems, GREAT customer support, continuing education, overall just great to use!

Review Source: Capterra
 

Jennifer from University of CT (UConn)
Number of employees: 10,000+ employees Employees number: 10,000+ employees

November 2017

November 2017

Mostly use InfoAssist as a manager of an HRIS team who uses it more than me.

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Fast development, large userbase on campus

Pros

Very flexible and it made it easy for us to transition from Mainframe Focus to Webfocus. Love that we can use "hold" files in programs. Our other reporting product we use for other BI reporting does not allow that.

Cons

Would love to see its user base continue to grow larger than some competitors so that it continues to stay around for a long time; but overall, no cons I can think of about the product.

Review Source: Capterra
 

Bruce from Harvard Management Company
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

Have used this product for 15 years.

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Functionality

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Pros

Ease of use. Ability to create business savvy reports with a user friendly interface. Ability to access data across the enterprise. Fantastic customer support.

Cons

Nothing. Every time I've experienced an issue I've had it quickly resolved via online support. No complaints!

Review Source: Capterra
 

Michael from Connecticut College
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2017

November 2017

Longer learning curve, but great benefit yields when there is a clear understanding of the product

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Flexibility, opportunities to combine multiple data sources, near limitless possibilities when you have a clear understanding of the FOCUS language.

Pros

Flexible, extensible, the product provides many opportunities to transform data in almost limit ways.

Cons

Longer learning curve, because of desperate setups among user bases there is a need to target training with better respect to the environment that the client is in.

Review Source: Capterra
 

Jarrett from Ulbrich Stainless Steel

November 2017

November 2017

So far new to the software and it has been real easy to understand as a newcomer to the system.

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So far a tough call since we are just beginning to set it up.

Pros

The ease of use for new users. I've studied programming before and so far this has been easy to pick up and the classes have been very informative. Nothing really has popped up as too difficult concepts, everything has been very understandable.

Cons

The only thing is there are a lot of preset variables to do a multitude of different things. It has been difficult trying to remember which ones to use for different situations, or which ones will give me the information I am looking for.

Review Source: Capterra
 

Rola from AGNE

November 2017

November 2017

Very easy o learn and have users to adapt to it

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Pros

It is a great width and depth to its functionality. Very easy to use. End users love it and gives out power users ability to query their own reports

Cons

We use Maintain tool as our two way query . This application isn't the easiest to use and can be very hard to maintain

Review Source: Capterra
 

Leanne from Wheaton College

November 2017

November 2017

administrator and support end users

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Pros

i like the direction it is heading the possibilities available. There are many things we can do with WebFOCUS and are barely scratching the surface.

Cons

cost of optional features. There are other features we would like to use that are cost prohibitive like mobile faves

Review Source: Capterra
 

Patrick from First Rate

October 2017

October 2017

Good overall. we are little unique in that we cannot use a number of the tools.

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Pros

flexibility, speed. ability to customize and be flexible. experts are great but ramping up a new developer can be time consuming

Cons

how we have adopted it, hard to troubleshoot, complex to find issues or figure out how to debug things

Review Source: Capterra
 

Mark from Simplot
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2017

October 2017

Incredible flexibility and extensibility. Not as intuitive as other products.

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Pros

Capabilities. You can make this do pretty much whatever you want. Because there is a language behind it, it can be customized to do whatever you want.

Cons

Intuitiveness. There is a learning curve to using the product (although they are improving that), and if you want to customize, to do as you wish, you had better be a programmer. However, because of the learning curve (or the reasons for it being so steep), you can customize like crazy.

Review Source: Capterra