WebFOCUS Software


 

WebFOCUS is a cloud-based business intelligence (BI) and analytics platform that offers analytical tools, applications, reports and documents for business stakeholders such as management teams, analysts, line-of-business workers, partners and customers. The solution also provides other capabilities including data discovery, location intelligence, predictive and prescriptive analytics, BI smart search and natural language search.  

WebFOCUS allows users to create dashboard from the data collected in multiple formats from various sources. It also provides self-service visual data discovery tools that help users to analyze data sets, generate reports and share content. The solution has predictive analytics feature that allows them to validate their predictions.

WebFOCUS can also be deployed on-premise. It offers other features such as embedded information applications, customer portals, self-contained analytical documents and more. Support for the solution is available via email, phone and through a knowledge base.

 

WebFOCUS - Overview
 
  • WebFOCUS - Overview
    Overview
  • WebFOCUS - Reporting dashboard
    Reporting dashboard
  • WebFOCUS - CEO dashboard
    CEO dashboard
  • WebFOCUS - Assets map
    Assets map
  • WebFOCUS - Sales metrics
    Sales metrics
  • WebFOCUS - Predictive analytics
    Predictive analytics
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

56 Reviews of WebFOCUS

 

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Software Advice Reviews (8)
More Reviews (48)

Showing 1-8 of 8

Larry from Oklahoma State University
Specialty: Education
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

February 2018

February 2018

There are much better products

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Offers a vast array of tools and sub-products to help achieve reporting goals. Many tools and charts and graphs are easy to configure.

Cons

Needs to be fully integrated into all data sources to get a good use. Not great for adhoc or highly customized reports. Templates and color schemes are a nitghtmare to develop and use.

Review Source
 
 

Vickie from Food For The Poor
Specialty: Non-Profit
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2017

August 2017

A great product and a great company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have used IBI for more than 8 years and have never regretted our decision. They have been not just a vendor, but a true business partner who cares about the success of their clients.

Pros

User friendly, comprehensive functionality, incredible customer support, great annual user conference, extensive free online training videos, new functionality is added continually including from requests from customers.

Review Source
 
 

Lorne from TPA Technologies
Specialty: Banking & Financial Services
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

Information Builders is truly a partner for success. They are always willing to work with you to implement successful solutions and continuously listen to specific customer needs. Many of the features in new releases are directly related to customer reque

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Information Builders is an innovative company and their products continue to improve. Given the success, experience and age of the company, they have proven to be a trustworthy business partner.

Pros

The WebFOCUS product can handle most if not all reporting requests, functionality is wide spread. If the product needs to be improved then IBI will partner with you to find a solution and/or improve the offering with new features.

Cons

Depending on the user the learning curve can be a bit high; users should start with the basics and build from there. Even with that though, a user should be able to gain momentum by having success early on.

Review Source
 
 

Cletis from HarperCollins Christian Publishing
Specialty: Other
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

webfocus is very flexible and i can write and deploy reports quickly

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Functionality

Product Quality

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Value for Money

Pros

i like the ability webfocus has to pull data from various platforms into one report. Also, the support staff at information builders is great to work with. there's a lot to learn in using it but information builders is very helpful in providing the tools to learn.

Review Source
 
 

Liessa from Pacific Maritime Association
Specialty: Other
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

Real feedback based on real life experience

Ease-of-use

Functionality

Product Quality

Customer Support

Customer support is really great. Nice people.

Pros

OK, this will sound like a promo - but this is real feedback based on real life experience using various BI and FR tools over the years.
Over the last decade Finance/BI has inherited many ops tasks as traditional IT departments push to migrate BI and financial reporting to “user self-service”. (Keeps their headcount down and mine up!)
WebFocus has all the ‘sexy’ stuff that software vendors are promoting. Great, but I am a production shop and 90% of what we do is just day-to-day critical. WebFocus provides the three critical components I need from a BI software package:
InfoAssist helps us manage through staffing churn. I don’t need to hire BI staff with WebFocus experience as most Individuals with any kind of BI experience can launch InfoAssist and figure it out themselves.
Reportcaster: My staff can manage standard scheduled report distribution in Reportcaster. Once set up it’s easy to maintain.
Speed: “Instant” graphs and analytics is today’s expectation. We’ve got more data than we have time to do report development, so WebFocus gets us to the data for all the one-off reports and charts.

Cons

This is not really a con, but a heads up. WebFocus is a robust BI tool. Setup and security requires your IT Department's "buy in" to support the tool. Yes, it's a BI reporting package, and it can be used for just that, but WebFocus can do so much more - and sooner or later you'll want the 'more'

 
 

John from HANYS
Specialty: Healthcare / Social Services
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

Partner for success

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall a great product, they engage with their clients well. Going to user meetings and/or their summit is highly recommended.

Pros

Great customer service; very flexible product; drill down feature is fantastic; multiple capabilities to fit a businesses needs

Cons

being a flexible product comes with complexity and a learning curve in full understanding of their vast system

 
 

Tim from Aerotek
Specialty: Other
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

July 2017

July 2017

WebFOCUS Ease of Use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to understand and pickup, Very quick to fix bugs that occur, New versions always bring new possibilities to the business

Cons

Bugs can be tough to workaround, but typically there is a solution. Sometimes upgrading to newer versions is tricky depending on what the migration involves.

 
 

Rob from Brotherhood Mutual Insurance
Specialty: Insurance

November 2015

November 2015

Information Builders Builds Relationships

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Information Builders is not just a company and it doesn't sell just products and services. They are a partner who ensures that you succeed and they will not talk you into a product that you don't need. When you have a question or concern someone is always more than willing to help you out... with enthusiasm and competence. The product is dynamic and robust to ensure that the business needs are met - technically as well as in usability.

Likes Least

Information Builders was a little slow to innovate into the 21st century until recently. The past version of WebFOCUS felt like it was still in the early 2000's, but with the release of WebFOCUS 8 they are relevant and innovating the in analytics space.

Recommendations

When choosing a BI vendor and software make sure to choose a vendor who will understand your company and culture. After that you can evaluate the functionalities of the software, but the reality is that all software has strengths and weaknesses and it is crucial that your corporate culture and the relationship with the vendor are in lock step to deliver success. The greatest software in the world won't consistently deliver effectively if other pieces are disjointed and there isn't common communication.

 
 
 
Showing 1-20 of 48

Robert from Dassault Falcon Jet

March 2018

March 2018

i have used Focus and WebFOCUS for over 30 years and have never found a task impossible

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Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Pros

Its flexability. an option can always be found to solve any problem. usually more than one way to do anything

Cons

the biggest problem in the beginning is the cost. once this is gotten over the benefits out weigh the cost when the power of the software is demonstrated

Review Source: Capterra
 

Jin from Yeshiva University

March 2018

March 2018

develper using their iway product and others

Ease-of-use

Functionality

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Customer Support

Value for Money

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Pros

straight forward interface and user friendly view. GUI is good for new user to start with and for experienced user as well.

Cons

need some in depth knowledge to use. Application help section not cover all fields that is likely making confussion.

Review Source: Capterra
 


March 2018

March 2018

Great product, has a learning curve

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

Flexibility - how our users have full control of there data. Scalability - be able to manage multiple clients with ease

Cons

Complexity - have such a flexibility product has cause it to be very complex and partly a black box, where issues may arrive in different parts of the system

Review Source: Capterra
 

Mitchell from Mount Sinai Health System

March 2018

March 2018

excellent customer support... quality product...

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Pros

flexibility, ease of use, portability... able to build customized dashboards in a relatively short amount of time. Quick response time...

Cons

Only small issue is that there are times when a ticket is submitted, it does not get routed to the right individual...

Review Source: Capterra
 

Ramin from Upper Education

March 2018

March 2018

Flexible, simple and powerful product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

Webfocus is pretty nice and easy to use tool work and build reports. Tech support team is just amazing and always gives us recommendations about everything on the product. And Webfocus integrates with other data source application and it feels good to work with them in one place.

Cons

I will complain about the codes, sometimes don't know why it just keeps breaking codes and does not have features to restore it back. And product's cost is high.

Review Source: Capterra
 


March 2018

March 2018

good experience facilitates my work tasks, analyzes and among others I recommend it very good.......

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good

Pros

what I liked most about this program, is that the efficiency to do analisys, files and others are excellent I recommend it

Cons

I have nothing bad to say about this program, until now and had a good connection with him and a lot of help

Review Source: Capterra
 

Shivakant from Micro Focus

March 2018

March 2018

WebFOCUS BI and Analytics, The Greatest Environment to work with.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Good Product and support.

Pros

The BI Portal is a very nice interface that allow users to navigate pretty easy and security to be controlled. The yearly user conference is very nice as they work to listen to how users are using the application and help individually.

Cons

The administration and configuration of the environment are not so easy and quite complex to understand.

Review Source: Capterra
 


February 2018

February 2018

WebFOCUS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
Value for Money
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Pros

It is very easy to use and convenient. You can use to make customizable report, analyze the data and sent to your customers

Cons

It has a steep learning curve and can be overwhelming at first. I haven't found a lot of resources and tutorials to learn from.

Review Source: Capterra
 


February 2018

February 2018

Software developer using WebFocus for 20+ years. I have seen it grow from the beginning.

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A lifetime of useful reporting and development jobs.

Pros

Has many bells and whistles that make the world of reporting and developing fun again. It provides much needed power and command right at the user's fingertips.

Cons

It takes knowledge of many other languages to produce the most eye pleasing reports and dashboards. JavaScript and CSS are a must if you want anything close to what they cover in a sales presentation. This was a little misleading at first and makes it not quite so "out of the box" as billed.

Review Source: Capterra
 

eric from Objex
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Does a great job compiling reports

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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WebFocus does a great job of crunching the data and generating reports. It also does a great job of helping us communicating that information to our clients.

Pros

WebFocus does a great job of crunching the data and generating reports. It also does a great job of helping us communicating that information to our clients.

Cons

WebFocus does have a bit of a learning curve. It could be streamlined and made a little more easy to use.

Review Source: Capterra
 

Hassan from SMG QATAR

December 2017

December 2017

Executive manager of poultry farm under establishment

Ease-of-use

Functionality

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Customer Support

Value for Money

Ease-of-use
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Pros

helping me to make decisions on products selection for project designing from many companies around the world.

Review Source: Capterra
 


December 2017

December 2017

Great product, very flexible and powerful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Pros

I like the fact that WebFocus is able to solve a lot of problems. It is the type of reporting tool where if you want to accomplish something, there is a way to do it in WebFocus, complicated or simple. Email distribution is by far one of my favourite, we can customize reports to be sent out, embed them in emails, make multiple attachments. Active PDF is also very powerful too.

Cons

Ease of use is a main struggle point for the software. I find its hard to teach a new user how to use the power user tools at this point in time. Having attended their user conference, I have seen some new improvements and redesigns in the next release that will change my mind on this point. Ease of use is very important for user adoption.

Review Source: Capterra
 

Laxmi from Pershing/BNYM ellon

December 2017

December 2017

Compared to prior versions it is becoming easy to work with new versions

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

Webfocus is a robust tool than can very well handle high data volumes for large and transnational reporting
Most recent version 8.x onwards the tool is showing capabilities of good BI tool

Cons

BI dashboards and charts needs more flexibility to develop (still not Comparable with leading Dash boarding tools). Power users still not able to work independently .

Review Source: Capterra
 

Ravindhra from Mount Sinai Health System
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2017

December 2017

The Best BI tool for Application Development

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Able to build robust Dashboards with this software

Pros

Data manipulation on the fly. Easy to use. And I like the HOLD files that can be used during the report development

Cons

Needs more Marketing guys to sell this product. Need more Videos on internet for self learning.

Review Source: Capterra
 

JULIE from MOUNT SINAI HEALTH SYSTEM
Number of employees: 10,000+ employees Employees number: 10,000+ employees

December 2017

December 2017

user friendly tool, good customer service

Ease-of-use

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Product Quality

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Value for Money

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comparing with other reporting tool, I like this one most, highly recommended.

Pros

techsupport is great. Care about their customer. nice and easy tool to build reports. our tech support and account manager always reaching out to us and asking if we need any tech support and making recommendation.

Cons

only online training session available now, hope it can open group session or labs in this location.
Also for the summit, prefer location in Florida.

Review Source: Capterra
 

ron from Bank Leumi USA
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2017

December 2017

Great reporting tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
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Pros

The platform is easy to use and provides easys to understand reporting results. It integrates easily with other data sources

Cons

The platform has a high initial cost which makes it harder to influence others in the institution to adapt.

Review Source: Capterra
 

Christopher from FIdelis Care

December 2017

December 2017

I have used WF for many years now and feel that each release is better and easier to use.

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Functionality

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Pros

The diversity... the GUi for the metadata, Infoassist and App Studio report writing options, ability to write code or use the ever-improving GUI. Also the ability to connect to various database platforms. Easy to use Portal developer.

Cons

I feel the early releases of the software can be QA'd better to catch some of the defects up front before released to the general public.

Review Source: Capterra
 

MIRANDA from FIDELIS CARE

December 2017

December 2017

it is an excellent company

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Functionality

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I was able to create fast dashboards.
I become a very experience developer using the app studio.

Pros

I like the new look of App Studio . it can do many powerful things. I loved the html composer and the easy way to create the new portals. In a few minutes you can create powerful dashboards.

Cons

infoassist since I did not used it so often.
Sometimes the workarounds do not work.
Most of the things are documented but sometimes some specific things we need to search in google to find the answer.
sometimes takes too long to solve an issue.

Review Source: Capterra
 

Bharat from Pershing/BNYM ellon
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2017

December 2017

Easy to use and Learn. I self taught webfocus app studio and info. assist+

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build a POC at my company for Financial group to show how this product works and gage the use of the production and to show the company financial data at finger tip.

Pros

very good products and easy to use. gui of both product is intutive and self describe. and lot of help and support from IBI team

Review Source: Capterra
 

jacob from Fidelis Care NY
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2017

December 2017

Developer using webfocus

Ease-of-use

Functionality

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Value for Money

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Pros

English like commands, the ability to use code vs drag and drop, can really make nice screen, and presentations. I like to code and the product interface with other software nicely.

Cons

appeals to be to battle between the components App studio vs Inforsys Coding vs non coding ,

Review Source: Capterra