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> Reviews of Zapier. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Zapier is a good fit for you!

Source: https://www.softwareadvice.com/bi/zapier-profile/reviews

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Zapier Reviews

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# Zapier Reviews

## Reviews Summary

## Overall Rating

4.7

* * *

## Ratings Breakdown

5

(2,195)

4

(732)

3

(97)

2

(17)

1

(13)

## Secondary Ratings

Ease-of-use

4.3

Customer Support

4.3

Value for money

4.3

Functionality

4.6

* * *

### Pros

"We use it mainly for syncing leads and client data between platforms like MINDBODY, Meta, TikTok, and Google Sheets, and once the automations are set up, they run reliably without much maintenance."

"The breadth of integrations is unmatched — I've used it to wire HubSpot to Salesforce, push form submissions into Attio, sync ad lead forms (Meta, LinkedIn, Google) into our CRM in near real-time, and trigger Slack alerts on high-intent activity."

"Overall, Zapier is a really great platform and has helped us bring most of our ideas to life. If you want a no-hassle drag and drop interface, and have some technical knowledge or know how to map out conditional logic (if this, then that), then this is the platform for you. If you have really complex logic and do not want to have to code and test python and create sub-automations, then look for something like n8n."

### Cons

"On the downside, pricing does ramp up as you add more Zaps and volume, and you have to watch task counts if you’re connecting multiple apps across a growing portfolio."

"The pricing structure can be a bit steep, especially as you scale. Since you are billed based on "Tasks," high-volume automations can become expensive quite quickly."

"Error handling could also be more proactive; you often only notice a broken Zap when downstream data goes missing, rather than getting an immediate alert."

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Zapier Reviews, Pros and Cons - 2026 Software Advice