--- title: "Zapier Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Zapier. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Zapier is a good fit for you!" source_url: "https://www.softwareadvice.com/bi/zapier-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Integration Software](https://www.softwareadvice.com/bi/data-integration-tools-comparison/) / [Zapier](https://www.softwareadvice.com/cloud-management/zapier-profile/) / Zapier Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/cloud-management/zapier-profile/) Reviews [Alternatives](https://www.softwareadvice.com/cloud-management/zapier-profile/alternatives/) # Zapier User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 3,076 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.3/5 - Value for money: 4.3/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 2,209 reviews (72%) - 4 stars: 739 reviews (24%) - 3 stars: 98 reviews (3%) - 2 stars: 17 reviews (1%) - 1 star: 13 reviews (0%) ### Most mentioned pros - It helped me save time, eliminate repetitive work, and better understand what's possible with automation. While I've expanded to other tools for more advanced use cases, Zapier is still a reliable solution for many everyday workflows and one I'd recommend to anyone getting started with no-code automation. - The breadth of integrations is unmatched — I've used it to wire HubSpot to Salesforce, push form submissions into Attio, sync ad lead forms (Meta, LinkedIn, Google) into our CRM in near real-time, and trigger Slack alerts on high-intent activity. - excellent automation possibilities, connects many applications together, saves me time on repetitive administrative work, easy creation of automated workflows, useful for transferring information between different tools, helps reduce manual data entry. ### Most mentioned cons - Zapier's per-task model means costs can climb quickly as automation volume grows across a logistics platform's various workflows, and predicting monthly spend gets harder the more the team relies on it day to day. - Error handling could also be more proactive; you often only notice a broken Zap when downstream data goes missing, rather than getting an immediate alert. - I ended up adding filter steps early in my Zaps purely to avoid paying for runs I did not need, which is not how I want to design an automation. ## Zapier customer reviews Showing reviews 1-25 of 3,076 (page 1). ### Intuitive and easy to use - Overall rating: 5/5 - Reviewer: Orlando C. - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: 5+ years · daily - Reviewed: November 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The synchronization, for example, of payments with the creation of the CRM #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 #### Pros -The ease of use. It's intuitive. -The ability to sync many apps #### Cons Honestly, I haven't found any flaws for what I use it for --- ### What I Experience with Zapier : User from 2019 - Date - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Food Production - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: November 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros How Zapier allows me to create CRM in the internal databases is what I like most ❤️ at the moment on my end. #### Cons I use Zapier for multiple use-cases and I hardly experience errors when integrating external systems. --- ### A Helpful Tool for Saving Time and Automating Daily Tasks - Overall rating: 4/5 - Reviewer: Manuel V. - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: less than 1 year · weekly - Reviewed: October 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience has been positive. Zapier makes it easier to manage workflows and reduce manual work, although it takes some time to understand all the available options. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like how easy it is to connect different apps and automate repetitive tasks. It saves time and helps keep my daily work more organized without needing technical skills. #### Cons Some features can be a little confusing at first, and the pricing can get expensive as you need more tasks. I also think the setup process could be simpler for beginners. --- ### Zapier automates webhook pipelines and simplifies internal tool integrations - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Computer Software - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered Zapier provides solid ease of use and great value for money for rapid prototyping. Dedicated customer support and client support resolve tricky integration quirks fast. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Catch webhooks and custom formatter steps simplify data management across services. The run history log gives clear task tracking when debugging multi-step pipelines. #### Cons High volume payload bursts occasionally trigger rate limits, leading to silent retry bugs and issues that require manual inspection in the audit log. --- ### Workflows much easier with Zapier - Overall rating: 4/5 - Reviewer: Charles A. - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: 3-5 years · daily - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered Very good. We don't have all our webhooks in Zapier, but we do for all the ones where there are more complex workflows or we need good reporting / the ability to replay a workflow using the actual data that hit the endpoint at the point of invocation. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Have been a client for several years, initially just needed some "always on" listeners integrated with MS365 environment, but also hooked up to other company software that made it tricky to do in Power Automate. The basic Zap workflow was pretty easy to use. A few years ago it got more difficult to navigate around and there were some UX "features" that made it difficult to use, so we left- but came back to give another go and was amazed how much has changed. Coding Zaps with a Copilot companion is an absolute game changer #### Cons Changing where things are, sometimes you get used to the layout and then it changes... but that hasn't happened for a while --- ### A great tool for automation and optimization with diverse uses, from simple to highly complex. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Restaurants - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Zapier has reduced errors, reduced efforts, and consequently given me much more time for what really matters. It only needs to be configured once and then just checked occasionally - that's it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Complex data processing is possible even without programming knowledge; this universal tool offers numerous interfaces to marketplaces. ERP systems, and similar platforms. It replaces many expensive interface programming projects and makes connections possible even for small projects that lack the budget for native integrations. #### Cons Nothing really. Maybe a quick orientation at the beginning, and then it'll run smoothly. If that changes in the future, I will of course revise the review. --- ### Inventory updates now sync across all three systems automatically, so there's no need for manual entry. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Mining & Metals - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Didn't think automation made sense for a small operation like ours, but when you're tracking stone inventory, client orders, and supplier shipments with four people total, every hour counts. The platform handles the repetitive stuff so we can focus on actual business decisions. Worth what we pay. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I expected another platform that would need constant babysitting. Turns out, connecting our inventory spreadsheets to invoicing and client notifications actually works without me having to check it hourly. The templates for common workflows saved me from having to hire someone just to move data around, which is great. Setup took maybe two hours, not the week I’d budgeted for. #### Cons The task limit on the base plan caught me off guard in the first month, had to upgrade sooner than I wanted. Some of the mining-specific software we use isn't in their catalog, so I had to use webhooks for a couple connections. --- ### Client intake forms are actually getting into our case management database now. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Law Practice - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered For a small firm like ours, this is exactly what we needed. No developer required, no IT person on staff to maintain it. I connected our intake process in an afternoon and it's been running for eight months without breaking. Worth every dollar when you calculate what manual data entry costs in billable time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I handle client intake and document routing every morning. Zapier connects our web forms straight to our case management system, so I don’t have to copy over fields manually. New client data, retainer agreements, consultation requests, it all just flows where it needs to go. You set the trigger once and test it twice, then you can basically forget about it. #### Cons The editor sometimes feels like you're building with too many small pieces when a simple if-then would do. I've also hit the task limit on our plan during a busy intake week, which meant upgrading sooner than I'd budgeted. Not a dealbreaker, just something to watch if your volume spikes. --- ### Simple and easy to use for everyone - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: 3-5 years · weekly - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, very positive. It saves a significant amount of time by automating manual processes and reduces the risk of errors when transferring data between different systems. The platform is reliable, user-friendly, and flexible enough for both simple and more complex workflows. Customer support and the available documentation are also useful when issues arise. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Extremely easy to use even for who has no prior experience as in my case. It has made it much simpler to automate repetitive tasks and connect different tools without needing technical knowledge. The setup process is intuitive, and the large number of integrations makes it easy to build workflows around the tools we already use. I particularly like how tasks can be tracked and monitored, and how data can be passed between different platforms automatically. #### Cons The pricing can become quite expensive as the number of tasks and automations increases. Some more advanced features also take a little time to understand and configure. Occasionally, troubleshooting a failed Zap can require some investigation, but the available information is generally helpful. --- ### j’utilise Zapier très souvant - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Computer Software - Company size: 11-50 employees - Product usage: 3-5 years · weekly - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ça fait un moment que j’utilise Zapier et j’aime beaucoup pour automatiser les petites tâches répétitives. Je peux par exemple connecter plusieurs applications et faire passer automatiquement des informations d’un outil à un autre. #### Cons Quand on commence à créer beaucoup d’automatisations, ça peut devenir difficile de s’y retrouver. Il faut aussi faire attention aux limites du forfait, surtout si les automatisations sont utilisées très souvent. Pour des besoins simples par contre, c’est assez facile à utiliser. --- ### Manager - Overall rating: 4/5 - Reviewed: November 2026 - Industry: Accounting - Company size: 2-10 employees The software simplifies the automation of tasks, allowing for efficient data handling across apps like CRMs and spreadsheets. Despite its ease of use, users might struggle with complex workflows and occasional failures that require troubleshooting. Full review available after login on Software Advice --- ### Head Of Insight and Analytics - Overall rating: 4/5 - Reviewed: November 2026 - Company size: 51-200 employees The initial setup of Zapier is straightforward, allowing users to create automations in under 15 minutes. Nevertheless, users may find it challenging to manage higher volumes of tasks and troubleshoot complex workflows. Full review available after login on Software Advice --- ### Software Developer and support Analyst - Overall rating: 5/5 - Reviewed: November 2026 - Company size: 51-200 employees The initial setup of Zapier is straightforward, allowing users to quickly start automating tasks. Nevertheless, the app connection process can be problematic, as the authentication steps are often too complex and lack clear guidance. Full review available after login on Software Advice --- ### Used for over two years, still great to use - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Marketing and Advertising - Company size: 501-1000 employees - Product usage: 3-5 years · weekly - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros So easy to integrate with other platforms. Makes tracking form submissions so easy with lots of customization options available. #### Cons I wish there were more internal reporting options. We mostly rely on third-party integrations for metrics evaluations --- ### Automation glue that quietly connects our property management tools - Overall rating: 5/5 - Reviewer: Kartikeya G. - Industry: Real Estate - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, Zapier has become a quiet but important part of how we run Minikaal—handling the repetitive connective work between our property, accounting, and collaboration tools so the team can focus on higher‑value tasks. I’d recommend it to other small property management and service businesses that juggle several cloud apps and want automation without hiring a developer or maintaining custom scripts. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The biggest pros are the huge integration library, the no‑code editor, and the reliability for simple workflows. It’s straightforward to build basic Zaps off common triggers (new email, new row, new form entry, etc.), and we appreciate being able to start from prebuilt templates and then adjust them for our property management use cases. For a lean team, that means we can “hire automation” instead of hiring another admin just to move information between systems. #### Cons On the downside, pricing does ramp up as you add more Zaps and volume, and you have to watch task counts if you’re connecting multiple apps across a growing portfolio. More advanced workflows can also get complex to debug—especially when there are conditional steps or multiple branches—and support/documentation sometimes require a bit of digging when something breaks --- ### Connect any app together with ZAP - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Higher Education - Company size: 2-10 employees - Product usage: 1-3 years · weekly - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered First thing I am thinking when I need to connect multiple apps online for my business is Zapier even Ai tools (MCP) is starting to become my first solution. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Apps list that you can connect is like no any other competitors. You can almost connect anything you already use. #### Cons Sometimes starting ZAP-s you need to be technical because connections are not straight forward but when they work it is rewarding. --- ### We lost money because of zapier - Overall rating: 1/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered We lost revenues because of the 2025-10-20 incident. Zapier was unavailable during all the day and doesn’t want to refund. We are clients since 2020 and this is not acceptable. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Cons I don't like the support and i can't reply to this question. I'm Writing a bad review about my recent experience. --- ### Zapier - A good beginner-friendly automation platform - Overall rating: 4/5 - Reviewer: Cristian M. - Industry: Environmental Services - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, Zapier is a really great platform and has helped us bring most of our ideas to life. If you want a no-hassle drag and drop interface, and have some technical knowledge or know how to map out conditional logic (if this, then that), then this is the platform for you. If you have really complex logic and do not want to have to code and test python and create sub-automations, then look for something like n8n. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Zapier is one of the more cost-effective automation platforms out there. It is easy to use with a drag and drop interface, and has plenty of documentation to help you automate whatever use case you can imagine (to some extent, of course). Customer support has gotten a lot better over the years and I would like to say is pretty quick in getting issues resolved. I love all the notifications we get with zapier run errors and the ability to see where exactly the hangup is, what it is, and the ability to in-line edit the data and re-run the errored steps to avoid interruptions. I love that I can have a folder structure as complex as I want to store and organize all of our company's zaps. #### Cons Zapier likes to change their interface a lot. Since 2022 when I first started using Zapier here at the company, I cannot tell you the number of times the UI/UX has changed. Sometimes for the better, but other times with changes that I don't like at all. They also do this without notice and with no guided workflow tool to guide you through the updated interface to find what you need. It is sometimes like learning a new software all over again... Not the best. There are also limitations when it comes to decision paths on how many paths you can have and sub-paths. If you have complex use cases, you have to have zaps within zaps (called sub-zaps), which is not ideal and creates additional overhead from an IT perspective. --- ### Great for My Workflow, Tough for My Clients - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: 1-3 years · weekly - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I genuinely love using Zapier. It’s the tool I reach for first because it’s reliable, predictable, and doesn’t bury me in unnecessary AI layers. I’ve tried Make and a handful of the newer automation platforms, but Zapier still feels like the most practical option for the way I work. It does exactly what I need without turning every simple workflow into a science project, and that’s why it stays my go-to. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Zapier connects all my software seamlessly, and once a zap is set up, it runs reliably without much attention from me. I find the platform easy to use, and it saves a ton of time by keeping everything automated in the background. I also appreciate that they’re always adding new integrations, which keeps the tool flexible and useful as my tech stack grows. #### Cons The biggest challenge is that most of my clients struggle with it. Even simple automations feel overwhelming to them, and the interface isn’t very beginner-friendly. When workflows get more advanced, the learning curve becomes even steeper, which means I often have to build or troubleshoot things for them, especially when they become disconnected or need updated. --- ### Save time + automate your manual processes with Zapier! - Overall rating: 5/5 - Reviewer: Ali B. - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: 3-5 years · monthly - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered We set up Zapier often for clients to trigger marketing or project management operations. Our clients love how easy it is to connect softwares and it saves them manual entry time! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Zapier makes it easy to create custom automations that solve complex problems cost effectively! Their AI helps cut time building automations by 75%! I also appreciate that their AI helps troubleshoot zaps! My favorite feature is that you can actually explore your Zap runs and Zapier will show you successful runs or why a Zap failed. This has made troubleshooting so easy for clients! #### Cons I have had issues with software API blocking Zap's effectiveness. AI did help me create a work around to still create the automation we needed. --- ### Ran my business for years, now replaced by better APIs and AI - Overall rating: 3/5 - Reviewer: John C. - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: 3-5 years · monthly - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered Zapier enabled me for years to run a business with a lean team. However, the unspoken key is simply working with better softwares that have great APIs, as more native or AI-assisted connecting is happening everyday #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Extremely large, nearly comprehensive connections to software, with an easy non-technical setup, and helpful AI assistance. #### Cons Unreliability veiled through ease-of-use, and byzantine permissions settings that make it difficult to complete integrations sometimes when paired with 2auth related issues --- ### Superior but needs affordable tier plan - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Zapier has been consistently helpful and revolutionary in integrating our WordPress website with Pipedrive (CRM). The process is straightforward, and the AI agents have been instrumental in helping us shape it. #### Cons In the market, Zapier is more expensive than its competitors. I recommend introducing a subscription tier tailored for freelancers and influencers, enabling users with simpler needs to access and benefit from its features. --- ### Simple, app collaboration - Overall rating: 4/5 - Reviewer: Joey A. - Industry: Retail - Company size: Self-Employed - Product usage: 1-3 years · weekly - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered zapier is useful for connecting business tools and automating routine tasks without building a custom integration. It offers a flexible way to move information between apps, although getting a workflow right can take some testing. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros A broad selection of app connections and the ability to build useful automations without extensive technical knowledge. #### Cons Costs can grow as usage increases. More complex workflows take time to troubleshoot, and available actions vary by app. --- ### The default automation layer for any growth stack - Overall rating: 4/5 - Reviewer: Tony U. - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: 1-3 years · daily - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Zapier is the fastest way I know to turn a marketing or sales workflow idea into a live automation. As Head of Growth, I rely on it to keep our acquisition data flowing cleanly between ad platforms, CRMs, and analytics tools without engineering dependency. It's not the cheapest option once you scale, and it's not the deepest for complex enterprise logic, but for speed-to-value and breadth of connectors it's still the default. I'd recommend it to any growth or marketing operator who needs to move quickly — just keep an eye on task usage as you grow. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Zapier has been the connective tissue of my growth stack. The breadth of integrations is unmatched — I've used it to wire HubSpot to Salesforce, push form submissions into Attio, sync ad lead forms (Meta, LinkedIn, Google) into our CRM in near real-time, and trigger Slack alerts on high-intent activity. The visual Zap builder is genuinely accessible, which means I can spin up a working automation in 10–15 minutes without pulling an engineer in. Multi-step Zaps, Paths (conditional logic), and Formatter are powerful once you understand them, and the recent AI-assisted Zap builder has cut setup time noticeably. #### Cons Pricing scales aggressively as task volume grows. Once you're running enterprise-volume workflows across multiple CRMs and ad platforms, the per-task cost becomes a real line item to defend, and it's easy to blow through your tier without realising it. Some of the deeper integrations are shallower than they appear certain HubSpot and Salesforce actions don't expose every field, which forces workarounds with custom webhooks. Error handling could also be more proactive; you often only notice a broken Zap when downstream data goes missing, rather than getting an immediate alert. For more complex orchestration, I've found tools like Make or n8n more cost-efficient at scale. --- ### Zapier is our MVP - Overall rating: 5/5 - Reviewer: Bonnie B. - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: 3-5 years · weekly - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Zapier powers our tech stack. As a result of Zapier's automations and integrations, we've been able to ease busy work for a number of our staff, tackle new projects more quickly, and continue to innovate. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We love the easy UI, the addition of an AI tool to help build workflows, and the vast number of available software integrations. #### Cons Honestly, the only thing we don't love about Zapier is the lack of a good SharePoint connector, but I believe that has far more to do with Microsoft limiting that access. ---