All ZEMA Reviews
1-25 of 34 Reviews
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Anonymous
51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Makes work easy
ZEMA provides amazing data management services with optimal and efficient operational speeds. Makes work very easy with automated curves and quick refresh times.
CONSInitial processes and customer help could be a little better.
Vendor Response
Thank you for taking the time and writing a review for us. It is with these reviews either Pro or Con that enable us to build a world-class Data Management and Analytics Solution while maintaining as the Number 1 solution for the Energy, Commodities, Mining, and Shipping markets. We will work on improving customer help, in the meantime, please visit our updated ZEMA User Community portal to find more user guides, tips and tricks videos, and other training resources.
Replied April 2023
Konstantin
Mining & Metals, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2023
Zema review
Good product
PROSA very efficient organiser of price data, choice of multiple sourcing from emails, websites, ftp servers and even pdf reports, price data organisation from forward curve construction angle, ability to construct independent curves using multiple data sources and automate it, easy integration to various downstream systems (CTRMs, ETRMs etc), single sour of price data across organisation, off-the-shelf product, Zema personnel experience in price curve management needs, easily saves consultants and developers cost to design and build a tool that only does 10% of what Zema is already doing.
CONSI would expect Zema to be more involved with current and potential users on training and explaining various features of the product. Most of the time users have to do a lot of self-learning through trial-and-error exercises
Reason for choosing ZEMA
Efficient source of data with user-friendly capabilities to analyse, manage and manipulate price data. One source of price data across organization.
Vendor Response
Hello Konstantin, thank you for your valuable review and comments. We are happy to hear that you are getting good value from the ZEMA suite. Our teams are always making improvements to the product and training process. We will work harder on providing enhanced training solutions, In the meantime, you can also visit our updated ZEMA User Community portal to find more user guides, tips and tricks videos, ZEMA Certification, and other training resources. Thank you again.
Replied April 2023
Terry
Mining & Metals, 10,000+ employees
Used monthly for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed March 2024
review from a data scientist
Many data source and ETL is all done in ZEMA
CONSUser interface is too complicated, sometimes difficult to navigate
Ankit
Oil & Energy, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
A great tool for a robust pricing mechanism for daily EOD needs
The prompt customer support which is available in case of any unforeseen issues is very appreciable from ZEMA team. The business analysts at the customer support are well trained and commit to providing a resolution as per the criticality of data needs for our daily EOD work makes us feel assured to meet our targets on time without much delay.
CONSThe self-ticket generation tool can be remodeled to be more user friendly and less time consuming in case we require to raise tickets ourselves.
Vendor Response
Hello Ankit and thank you so much for your feedback. Your comments and recommendations will help us improve and expand the ZEMA platform to better support your requirements and self-ticketing recommendations.
Replied April 2023
Thomas
Oil & Energy, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
ZE GroupTeamwork
The speed and collaboration of the ZE Group and our company has been exceptional. If we have questions they have been on point with responses. We are installing a new ETRM and ZE has worked with the vendor without issue to get both systems in on schedule.
CONSI've known of ZEMA for 13 years and have yet to run into a major issue.
Reason for choosing ZEMA
We felt the flexibility and ease of use along with prior knowledge of ZEMA made this an easy choice.
Vendor Response
Thank you Thomas for your feedback and commitment to the ZEMA platform for the last 13 years. It is clients like you with your input on ZEMA's Roadmap that helps us shape and develop a tier 1 solution that is now ranked #1 as a data management and analytics solution for traders, risk managers, analysts, and IT departments.
Replied April 2023
Gautam
Oil & Energy, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2023
Overall, good product
Good
PROSZEMA is reliable software and we can depend on it
CONSCan be made more user friendly for our users
Reason for choosing ZEMA
to help solve business need
Vendor Response
Thanks, Gautam for sharing your comments. We have recently launched Spaces which is part of the ZEMA Roadmap to ensure the usability of the platform is key to your ease of use in the solution. As a client please visit the User Community portal for product updates, the enhanced interactive data catalog, and training resources.
Replied April 2023
Yik Ming
Oil & Energy, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
4
Reviewed March 2023
Essential curve building tool and interface
curve analysis and building and used it to interface from ZEMA to current ERP system.
CONSsupport model in Asia Pacificnot so much of user friendliness, need much more training support
Vendor Response
Thank you Yik Ming for your feedback and review. We are working on providing enhanced training solutions. In the meantime, you can also visit our updated ZEMA User Community portal to find more user guides, tips and tricks videos, and other training resources.
Replied April 2023
Zhuoming
Oil & Energy, 201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2023
Good Market Data ETL
Add intelisense to the table columns in sql query will be helpful
PROSIt helps to get market data for all markets
CONSIncomplete data set make it unusable, some data set has a gap, some data sets missing values
Reasons for switching to ZEMA
To better managing the market data
Vendor Response
Hello Zhuoming, Thank you for taking the time and writing a review for us. These reviews either Pro or Con enables us to build a world-class Data Management and Analytics Solution while maintaining us as the Number 1 solution for the Energy, Commodities, Mining, and Shipping markets Please contact client services as they will be able to rapidly help you on resolving the data set gaps.
Replied April 2023
Hong
Oil & Energy, 1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2023
Zema Review From Hong Li
the best part is Zema support is really great. Even sometimes take more time due to time zone, but service is really great.
PROSBuild Market Analytic, applied formula, create curve.
CONSsometimes that I have to manually rebuild curve even just loaded in from processor.
Vendor Response
Thank you Hong for your feedback. We are pleased to hear that you are getting the most out of ZEMA's functionality and are happy with the client services. Please visit our ZEMA User Community portal on ZE.com, to find more user guides, tips and tricks videos, other training resources, and our updated interactive data ecosystem. Thank you again.
Replied April 2023
Andrew
Environmental Services, 201-500 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
IT management review
It is quite easy to communicate with customer service when making user changes.
CONSnot much, overall the use of the product from an IT admin perspective has been great.
Yugank
Mining & Metals, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed March 2023
Zema
Overall Zema is helpful to automate reports, but I'm not sure if connection can be relied for large range of data which takes a lot of time to pull in and many time, the operation times out.
PROSLike the ability to integrate different data source into one place and ability to create analytics and curves.
CONSThe loading time to process multiple data sets. it takes a lot of time and mostly just times out. Also the data update is not very up to date. New data is reflected a bit late than required with many times data is missing too. Need to raise a ticket very often regarding problems.Excel plugin does not work very efficiently. Ends up freezing the excel and system sometimes.
Vendor Response
Hello Yugank, Thank you for taking your time and writing a review for us. These reviews either Pro or Con enables us to build a world-class Data Management and Analytics Solution while maintaining us as the Number 1 solution for the Energy, Commodities, Mining, and Shipping markets I have presented your concerns to the data team and they are currently exploring these concerns. In the meantime, please contact client services as they will be able to rapidly help you on resolving the Excel plugin.
Replied April 2023
Chet
Oil & Energy, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2023
review
Reasonable. The set up took a long time and there was a lot of confusion regarding the login. That's also to do with our internal set up as well. But once it's set up...using it has been reasonably ok.
PROSThe web interface is convenient but not the fastest. Python API's are reasonably well set up...but more work could be done with making it easier to use for US focused products. More templates for specific examples (US power and gas) would be helpful - I guess I haven't seen them yet.
CONSHaven't used the full capabilities yet. So far.......nothing to hate on at this time
Vendor Response
Hello Chet, thank you for your feedback. We are pleased to hear that you are getting the most out of ZEMA's functionality and are happy with the client services. We are working hard to ensure our clients gain the maximum benefits of using ZEMA and that their requirements for Data Management and analytics are fully met. Please visit our ZEMA User Community portal to find more user guides, tips and tricks videos, other training resources and our updated interactive data ecosystem. Thank you again.
Replied April 2023
Habib
Renewables & Environment, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
9+ year of ze experience
great experience with ze, been with them 9+ years
PROSoverall the application is great, its tailored to fit every company, the software is mature, not alot of bugs
CONSthe only thing that stands out as a con is that their pricing is abit high, but you are getting a great service
Vendor Response
Thank you Habib for your feedback and review. We are happy to hear that you are getting good value from the ZEMA suite. Our teams are always making improvements and expanding to the product, data delivery, training, support, and professional services. Thank you again for helping us make ZEMA the #1 solution for Data Management and Analytics
Replied April 2023
Samuel
Mining & Metals, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
1
VALUE FOR MONEY
4
CUSTOMER SUPPORT
1
FUNCTIONALITY
5
Reviewed March 2023
Zema Review
Not able to achieve the data formats in excel output required
PROSWide Variety of Database/ Datasource and allows for consolidation of different data needs across the business
CONSNot able to display different database e.g. Baltic + Crude + FX in 1 tableNot able to display Forward rates e.g. FFA in desired format of 1 row of data per day
Reasons for switching to ZEMA
consolidation/ integration of data management platform
Vendor Response
Hi Samuel, thank you so much for taking your time and writing a review. We are glad that we can help you out with our product and services and we are committed to ensuring we provide Tier 1 data management and analytics solutions. We will address your concerns regarding the display of databases and contact you directly.
Replied April 2023
Lakhbir
Utilities, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2023
Overview of ZEMA
Overall Happy with the functionality and cannot fault the support team
PROSEase of setting up need processors and configuring new curves
CONSlogging could be improved and alerts when no data is uploaded from source
Vendor Response
Thank you for your feedback. We are pleased to hear that you are getting the most out of ZEMA's functionality and are happy with the client services. Please visit our ZEMA User Community portal on ZE.com, to find more user guides, tips and tricks videos, other training resources, and our updated interactive data ecosystem. Thank you again.
Replied April 2023
Thomas
Renewables & Environment, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed June 2021
End to end data Suite
ZEMA is a good product! It works!
PROSBroad range of data parsers spanning multiple industries. This software gives access to a wide-range of data that is valuable to any company. And if it's not currently available, the vendor can develop it in a short period of time.
CONSCertain in-depth functionality would be nice to have particularly in managing curves.
Reasons for switching to ZEMA
I don't know. I wasn't part of that decision
Vendor Response
Hi Thomas, Thank you so much for taking your time and writing a review for us. We are glad that we can help you out with our product and services.
Replied July 2021
Sonya
Oil & Energy, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
1
FUNCTIONALITY
5
Reviewed August 2021
Powerful tool, poor support
I've been using Zema for 7 years working as a trading analyst and other roles. The software has a lot of functionalities and is a powerful data vehicle, however simple things around the customer service are tarnishing the overall experience. Lately we've been trying to add a new pricing curve and the messy and slow communication with the support team made something as simple as that to get dragging unsolved for months. we kept going in circles without been given clear explanation about the nature of the process, additional costs and time for implementation. Honestly, if our parent company wasn't tied up with an enterprise contract we'd definitely consider switching to different product .
PROSThe software has a large range of data analysis tools and functionalities.
CONSthe customer support is slow and not as helpful as expected
Vendor Response
Thanks you so much Sonya for providing your feedback. We will work towards there. You can also visit our new ZEMA User Community portal to find more user guides, tips and tricks videos, and other training resources.
Replied August 2021
Greg
Financial Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
ZEMA Review
We rely a great deal on the retrieval of market data for down stream systems. it is a great tool for this and more importantly we don't have to be in the business of updating scrapes when market data format changes source or data.
PROSAPI is the most important for daily use and then IPV next for monthly submission.
CONSDashboard view expected datasets and status ability to re-run missing datasets AD-HOC if and when needed.
Vendor Response
This is our annual thank you for the review. We hope you are enjoying ZEMA with its new features.
Replied May 2021
erik
Oil & Energy, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2020
ze review
PROS
Most of features are pretty institutive. The response time from ze support and expertise of certain ze individuals that I have gotten to know over the past few years.
CONSSome process changes and enhancement have to go through change control, which at times can delay implementation.
Vendor Response
This is our annual thank you for the review. We hope you are enjoying ZEMA with its new features.
Replied May 2021
Tiago
Consumer Goods, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2023
Good
Mainly the appearance
CONSMaybe the lack of validations and debugging
Vendor Response
Hello Tiago, Thank you for your feedback and comments. We are happy to hear that you are getting good value from the ZEMA suite. Our teams are always making improvements to the product and our development/testing processes; however, if there is a specific concern, please contact Customer Support and we can discuss this in more detail. Thanks for your review.
Replied April 2023
Jay
Mining & Metals, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Zema the saviour
Zema helps us to get data, make curves, analytic using single or multiple sources which helps us make our dashboard
CONSback tracing OData query at times is difficult.
Vendor Response
Thank you, Jay, so much for taking your time and writing a review for us. We are glad that we can help you out with our product and services and we are committed to ensuring we provide Tier 1 data management and analytics solutions.
Replied April 2023
Davit
Oil & Energy, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
User review - Great 24/7 support, minimal to no issues
Price flow automation. Amazing support team. Constant updates and follow up by the team.
CONSAt first, ZEMA is not the most user friendly platform. However, once you get used to navigating the system, it is fairly simple to use.
Vendor Response
Thanks, Davit for sharing your comments. We are glad that we are able to help you. We will consider your feedback and work towards ease. You can also upgrade to the ZEMA5 if you haven't.
Replied August 2021
Art
Higher Education, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Academic learning
Excellent
PROSWe integrate Zema into student built models and into Spotfire for dashboard presentation
CONSTakes the students a bit of time to get the hang of using Zema.
Vendor Response
This is our annual thank you for the review. We hope you are enjoying ZEMA with your students.
Replied May 2021
Quincy
Oil & Energy, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Zema is integral
Overall Positive
PROSSoftware Ease of use and support and integration with other systems and sources
CONSSpeed of website and crashing excel Add ins
Vendor Response
Thank you Quincy for taking you time to provide your feedback. It always helps us to become better and better.
Replied August 2021
adrian
Oil & Energy, 1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2023
Zema: good product but with some improvements it could be great
The ease of creating custom calculations using the pricing data
CONSLimited userbase. This product would be better if non-users could view dashboards via a web interface
Vendor Response
ZE values all customer feedback. We are happy to hear that you are getting good value from the ZEMA suite. Our teams are always making improvements to the product usability, dashboard enhancements, and training process. In the meantime, you can also visit our updated ZEMA User Community portal to find more user guides, tips and tricks videos, and other training resources.
Replied April 2023