All Zoho Analytics Reviews

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Ripon

501 - 1,000 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed June 2023

I recommend Zoho Analytics for all!

User Profile

Skye

Verified reviewer

Management Consulting, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

Powerful Analytics Platform For Business

Giving our executives real-time access to the numbers that matter. Having that available means we make better decisions, respond faster to threats and opportunities and grow our business quicker.

PROS

The endless reports that are possible. I can connect different data sources and then get beautiful, real time reports on all devices that capture our business at a glance.

CONS

The tool can need coding ability or a developer to get some reports you need. A more intuitive way of doing this would be appreciated for the non-coder.

Reason for choosing Zoho Analytics

Because we already use Zoho CRM and pulling in the data is easy.

Ripon

Education Management, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

It gives users with robust security measures, including role-based access control & data encryption.

Zoho Analytics offers a range of extensibility options, including the ability to connect to a variety of data sources, including databases, cloud applications, and other applications.

PROS

Zoho Analytics provides me with complete customization options, allowing them to tailor reports and dashboards to our own preferences.With an intuitive drag-and-drop interface, users of all levels of experience can quickly create complex reports, dashboards, and analysis.Zoho Analytics provides features such as integrated ETL (extract, transform, load) processing, predictive analytics, and AI-powered analytics.

CONS

Zoho Analytics has limited customization options for more advanced users, such as the ability to create custom formulas or the ability to customize the look and feel of reports and dashboards.Zoho Analytics does not currently support connecting to all data sources, such as NoSQL databases or unstructured data sources.Zoho Analytics can be difficult to scale due to the need to purchase additional licenses or upgrade to a higher-tier plan.

Reason for choosing Zoho Analytics

Zoho Analytics is one of the most cost-effective solutions on the market, with plans starting at just $20/month.

Reasons for switching to Zoho Analytics

sometimes bug problems found

Diana

Civic & Social Organization, 201-500 employees

Used daily for less than 12 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

FUNCTIONALITY

3

Reviewed October 2017

Easy to use but the reporting section is cumbersome

PROS

Zoho is easy to use and has a short learning curve. The staff in our office learned to use it in a very short time and the functions that we use it for is quite complicated. It has various features that make it easy to use and understand.

CONS

It quite often runs slowly. One day you will be doing one of the functions and the next day it won't work correctly, then the next day it might be working again. The reporting in the system doesn't seem to work correctly so we had to program a work around it which is somewhat cumbersome. We do our billing from this program and it is very awkward to print because you have to go into each invoice separately and print them individually. We have had to create other reports but Zoho limits it to 300 records so we had to divide the report up into three sections and print each section separately. I would say that the reporting is the worst feature. Also, occasionally Zoho will update something without informing us, this will often effect the functionality of the program.

Roberto

Information Technology and Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2024

Zoho Analytics, a great alternative for BI

PROS

I like my experience with Zoho Analytics, the process for adopt and deployment has been really a good experience

CONS

I think the time for response in some dudes, but generally i don´t have any problem with Zoho Analytics

Svend Bertil

Internet, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed January 2023

A Personal Zoho Analytics Review

Overall, Zoho Analytics is an excellent choice for businesses looking for a robust business intelligence platform. It provides an intuitive user interface, a wide range of data sources, and a high level of customization.

PROS

Zoho Analytics is an incredibly intuitive and comprehensive business intelligence platform, providing advanced features such as AI-powered insights and automated insights. The user interface is easy to use and the platform is highly customizable, allowing users to create custom reports with minimal effort. In addition, the platform offers a wide range of data sources, making it easy to connect to various databases and external sources.

CONS

While Zoho Analytics is a powerful tool, it can be quite costly. Additionally, the platform can be overwhelming for users who are not familiar with business intelligence tools.

Reasons for switching to Zoho Analytics

Zoho Analytics stands out from its competitors due to its advanced features such as AI-powered insights and automated insights. Additionally, the platform offers flexible pricing plans and an easy-to-use user interface, making it ideal for users of all levels of expertise.

Juan

Electrical/Electronic Manufacturing, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Cto

Simply, we have transform the routines of our organization, report for board and department, share information with suppliers and customer, etc. Analytics is the in the core of the company

PROS

It is easy the deployment in one complex organization. Easy integration between several apps (Salesforce, projects, excel tables, automatic alert and report, etc.

CONS

We should integrate easily with SAP IMprove the order of the report, pivot, and dash board.

Reason for choosing Zoho Analytics

Price, Easy to implement, great Support

Reasons for switching to Zoho Analytics

Due Qlilk it is expensive to depliy in complete organization also, it is very complicated to progrma. Excesive depdency of the consultant program

Brandon

Education Management, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2020

Zoho Analytics for SMEs

We are using Zoho Analytics to create Dashboards and increase automation at our company. It is mainly a visualization tool, chosen because it is standardized whereas something like Excel often varies based on the user.

PROS

The software has numerous features to avail of, barring you take some time to explore the program and learn them. The graphics produced are clean and effective.

CONS

Some of the settings are cumbersome. I have been having trouble with widgets, and getting Dashboards to update/sync with graphs when their source data is changed. When you add a new filter, you have to reset all of the filters, which is a time-waster and annoying.

Reason for choosing Zoho Analytics

Price was a factor. Zoho Analytics met our business needs at the time of purchase, better than the other programs offered.

heidi

Translation and Localization, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2019

Great tool with a learning curve

There are many great options on the dashboard, but again, the functions are complicated to learn and apply. The deliverabilty of dashboards could be more customizable so individual dashboards could be shared without adding users to send to vendors and/or clients.

PROS

The ability to merge reports in a single dashboard visually

CONS

The functions capabilities are difficult to apply, learn, and are unlike many other programs available so there is a steep learning curve

Reasons for switching to Zoho Analytics

Smartsheet had data cap issues as well as cell references max caps that made it only a short term solution and not a longterm one

STEVE

Information Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2019

Ease of user

We currently use it to manage data around interpreter usage in various industries such as Health, Justice, Government.

PROS

Click through capability and the ability to drill down in the data.

CONS

Not much, yet to find something apart from a few bugs (that I am sure will get fixed), that really annoys me.

Reason for choosing Zoho Analytics

Pricing, and On-Premis capability. Our data has to reside on-premise with no internet access.

Tianna

Restaurants, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

2

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed October 2019

Zoho Analytics for team Dashboards

I like the product and it works for our current need. I hope that they (and Linkedin) get an integration set up soon as that is the one thing we are missing but Facebok and Google and analytics had great native integrations.

PROS

It is low cost and allows us to set up boards easily with lots of room to customize.

CONS

I did require the help of a developer to get some information into the product as I have only some experience in dashboard creation. Help is good if you have a specific question and usually responded within an hour or two.

Reason for choosing Zoho Analytics

Cost was our main factor as most of the other options were thousands of dollars and we are not ready for that. It has exceeded expectations so far.

User Profile

Swapnil

Verified reviewer

Textiles, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed February 2023

Zoho Analytics Review - user for 1+ year

Overall, Zoho Analytics provides a robust suite of data analysis and reporting tools for businesses. With features like data visualization, functions/calculations, and KPI monitoring, it offers great insight into business performance and trends. The ability to import and export data, as well as schedule automated reports, helps to streamline the data analysis process. The platform also offers a query builder, widgets, and self-service analytics for even greater customization and flexibility. However, some users may find the self-service data preparation feature to be less useful and the platform as a whole can be complex and difficult to navigate for beginners. Overall, Zoho Analytics is a powerful tool for businesses looking to gain insights into their data and performance.

PROS

Zoho Analytics is a powerful business intelligence tool that offers a wide range of features to help organizations turn their data into actionable insights. With its advanced reporting and analytics capabilities, customizable dashboards, data discovery and visualization features, as well as its ability to automate reports and send alerts and notifications, Zoho Analytics provides businesses with a comprehensive solution for understanding their data and making informed decisions. Whether you're a small business looking to gain insights into your operations, or a large enterprise looking to consolidate your data, Zoho Analytics is a flexible and versatile solution that is worth considering.

CONS

The least useful aspect of Zoho Analytics is subjective and depends on an individual's specific needs and requirements. However, some users may find the limited customization options and data visualization tools to be restrictive, while others may not find the predictive analytics feature to be as advanced as other platforms. The lack of integrations with third-party tools may also pose a challenge for some users. Despite these limitations, Zoho Analytics provides a comprehensive suite of analytical tools for small and medium businesses, but it may not be the best fit for businesses with more complex data analysis needs.

Joseph

Information Technology and Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2020

Packs a punch for the budget - with more than enough capabilities for SMEs

First rate. A larger organisation with petabytes of data will not be servefd by this tool, but SMEs wish to pull data from Zoho CRM, Google, Quickbooks, etc. etc. get everything they need out of the box, plus more.

PROS

We obtain Zoho Analytics as part of our Zoho One suite. I did not expect much from the solution, seeing it initially as an 'add-on'. However, after using it to pull data from eight different sources and present activity reports and dashboards - including those we can expose directly to our customers, I was sold. This beast packs almost everything an SME will want for analytics, and then more. In addition, the support services from Zoho are second to none.

CONS

The speed of dashboards and charts when displayed externally in presentations (yes, you can embed and brand your content into continually live products) is a little slow - it can take 10-15 seconds for a chart to come up. There is a limit to the number of SQL tables that can be called upon each other (a depth of three), though this can be overcome by writing tighter SQL statements.

Reason for choosing Zoho Analytics

As above: the cost and licensing conditions make, coupled with more than enough power to get the jobs we want done, done.

Reasons for switching to Zoho Analytics

For what we needed, the cost could not be beat. In particular, the ability to freely expose the dashboards beyond our company without extra licensing was a no-brainer.

Andre

Financial Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed October 2019

Zoho Analytics review

Customizes reports usign built in queries.

PROS

simplicity, ease of use, integration with Zoho Books

CONS

Limit (3) of composed queries. The product doesn´t allow users to access data from outside

Reasons for switching to Zoho Analytics

Price and integration

User Profile

Abhishek

Verified reviewer

Market Research, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed December 2022

Effective analytical software for your business data!!

Overall, it's a great software. Customized dashboard feature is really effective and helpful for data analytics. Even its deep analytics helps in auto-generating reports & insights out of the data, which is very handy!

PROS

The best thing about this software is its integration part. One can easily integrate it with any application, besides it allows one to integrate it with famous software like HubSpot, Salesforce, Google Analytics, etc. Data can be easily imported from multiple sources along with the blending and merging data option which is super helpful when handling large data sets. One can also build Pivot tables in this which provides the similar features as Excel.

CONS

It is comparatively expensive and seems extravagant!

Kyle

Marketing and Advertising, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2019

Customizable

Overall positive experience with reporting functionality.

PROS

I love the fact that I can customize the views and what reports I'd like to see on my dashboard. This allows me to easily manage the stats of my sales team.

CONS

So far, I can't think of anything that doesn't work for me. The reports are exactly what I need. If I need something different, chances are pretty good I can contact our admin to change .

User Profile

Dulamragchaa

Verified reviewer

Financial Services, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed December 2022

My Zoho experience.

The need to make sense of data generated across my organisation , is why we use Zoho analytics. Zoho analytics has helped with discovering insights hidden within day to day data generated in my company.

PROS

Zoho analytics connects with a variety of data sources, this has allowed us to directly connect Zoho with tools we use at work. It does not matter if they are business applications , custom applications , databases , files and feeds or even web urls. Zoho simply connects with them all.

CONS

To go beyond auto-generated reports on the Zoho analytics platform requires advanced knowledge of data science , especially for handling complex queries. Simply put, Zoho analytics is not necessarily designed for beginner data professionals.

Pete

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed June 2018

I have used zoho reports to create a complete client analytics solution.

Low cost sophisticated reports that can be created, cloned and edited in rapid fashion. I have used many report writers, some much more powerful however none as easy to use and as cost effective.

PROS

It is very easy to use and can create quite sophisticated reports given the ease and speed of use. It is also very affordable and can scale quite nicely while remaining affordable.

CONS

The requirement to store the reporting data on the Zoho servers can be a little cumbersome and may not be the most secure solution for storing sensitive data. It does what it is intended to do very well and the end results are easy to use for end users and are quite sophisticated however it is not particularly customizable and we have hit a brick wall with it a couple of times.

User Profile

Ankush

Verified reviewer

Information Technology and Services, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Zoho Analytics: Perform Analytics on the go!

- Zoho Analytics is gamechanger for budding organizations. - Zoho Analytics is very easy to integrate with accounting tools - Value for money product and highly recommended

PROS

Zoho Analytics is a powerful tool and have following features: - Great customer support and help - Helpful in creating quick reports for analysis - Very easy to integrate data with Accounting softwares

CONS

Although Zoho Analytics is great tool but have following limitations: - Some of the settings are difficult to understand - Data massaging is little cumbersome - Sometimes need technical knowledge (Coding) to develop reports

Anonymous

2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed October 2018

Almost a great product

This software has the potential to be the very best in class but has been let down by some very serious operational back end issues. It is a huge shame as I really do like this product a lot.

PROS

Its very powerful and has tonnes of features, dashboards being my favourite. Great value for money.

CONS

Support & documentation isn't great, the api is not very reliable and has a habit of changing syntax without warning. Also uptime isn't as good as it should be, so am reluctant to recommend to others who need to run business critical services, but it serves us well enough for what need it to do.

Ian

Construction, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2019

Great value

It took a lot of work but once properly setup reporting is really easy. Now instantly have available all the reports I need. Used to take a few hours week to put together reports that weren't as effective

PROS

The interface for creating reports is extremely easy to use. You can make really powerful reports fast. It's a lot cheaper than competitors' software and integrates well with other zoho products

CONS

Troubleshooting issues can be difficult and it isn't as well supported as other zoho products, no live chat available. There's missing.

Nicholas

Verified reviewer

Computer Software, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed April 2018

Zoho Reports have help me prove that we are increasing our overall production to our customers

PROS

I like the functionality of the reports feature and the friendly use of them. It has allowed me to show my managers that we are making great progress when it comes to bring in more money, providing faster support resolution times to issues, increased communication for sales and support.

CONS

I currently do not have any cons in regards to Zoho Reports at this time. This feature is solid and I can only tell that it is improving by the day. Great Job!

Balkrushna

Food & Beverages, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Way to bring data at one place, understand it and make decesions

PROS

1. Easy integration with multiple sources from excel files, cloud databases to social platforms. The sync frequency can be set. 2. Queries, filters, groupings supported on the available data. 3. Easy to visualize the data in various formats like charts and tables. 4. Alerts can be created for reports, data tables, views. Multiple alerts channels supported.

CONS

1. Might be difficult to derive reports if you don't understand basic database queries. 2. Multiple sync settings cannot be applied in a workplace for a single Datasource.

Nicholas

Cosmetics, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

Zoho Analytics as Data Hub

We use this tool on a daily basis, not only for reporting but as a data hub for all the information that goes from one system to another.

PROS

The possibility of basically having a full blown Analytics tool in combination with a SQL development possibility and all in the cloud.

CONS

There are always features that would be nice to have, but in general very happy

Reason for choosing Zoho Analytics

It seemed the best based on price vs. functionality and ease of use.

Omarie

Construction, 51-200 employees

Used daily for less than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed November 2017

Favorite Zoho Feature

PROS

This is compatible with Zoho CRM which is awesome! I can easily whip up reports for every aspect of my job. I have customized reports that are sent on a weekly basis to different contractors and departments and I am really considering adding the entire Zoho Office to my small business in the future as we grow. Great customer service.

CONS

Sometimes it’s hard to find the solution to a question. It’s not always as easy as looking it up on google because of the fact that some parts of Zoho require coding. Customer service is readily available to help though, so that is sufficient for me.

Showing 1 - 25 of 279 Reviews