Zoho Analytics is a cloud-based reporting and business intelligence solution that offers several applications within its suite, including dashboards, analysis, reporting, data warehousing and more. This solution is used in multiple departments, including sales, marketing, HR, finance and operations, within  small and midsize organizations.

The system includes various reports to provide real-time visibility into various aspects of the business. It contains a drag-and-drop interface, charts, widgets, and more to create a customized dashboard. Team members can share data and collaborate on tables and reports, with tailored access control for each user. These reports can also be published and viewed by other teammates or embedded in a website or blog. Zoho Analytics also offers connectors for both rational databases and noSQL databases, and also connects with cloud databases.

Zoho Analytics is Windows, Mac, and iPad compatible and can be accessed on all devices with an active internet connection. The solution is available on monthly and annual subscription plans.



155 Reviews of Zoho Analytics

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 155 reviews

December 2018

Rico from LJ Hooker

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2018

The best value for BI software

I really love it. Using it for my business.

Pros

I love how easy it is to get started and with all the amazing features packed in this software, the pricing is more than reasonable.

Cons

I get frustrated sometimes when I try to build a feature. I wish they could provide more tutorials and more detailed documentation.

December 2018

Joseph R. from The TJX Companies, Inc.

Company Size: 10,000+ employees

Review Source: GetApp


Ease-of-use

4 of 5

Functionality

4 of 5

December 2018

Very easy to use and a great BI tool

Pros

Generating reports is made super easy with their intuitive UI and excellent data integration. I also thoroughly enjoy the reporting options.

Cons

The processing speed decreases significantly with larger data sets and can be known to become glitchy with too many sources.

November 2018

Jon from A1 Energy

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

BI at it's Finest!

We are Zoho users and generated reports within each separate app provides us good business insights. However, when we really want to dig deep or generate dashboards to include say sales information next to marketing analytics next to financial kpi's we can do this easily and attractively using Zoho Analytics. It's an awesome app!

Pros

Zoho Analytics is awesome. The different types of reports that you can create with data from almost anywhere make this a very powerful app. It's fairly easy to drag and drop the data you need into the report, and then choose form many different styles of reports.

Cons

Sometimes it seems like you need to have a coding background to make sure you have your reports set up the right way. I would say 4 out of 5 reports we produce are fairly basic and are simple to configure. That 1 out of 5 where we may try to pull data from more than 1 source and really dig deep with filters and what have you can sometimes be tricky. Like anything though with a little patience and experience it becomes easier.

November 2018

Jean-christophe from Yeesshh

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

1 of 5

Functionality

5 of 5

November 2018

Great Zoho analytics

great experience in visualizing complex data

Pros

SUPER easy to use even with SQL server remotely

Cons

Pricing policy. Too expensive for big data volumes (per row price). Too expensive to share with users (per user price).

November 2018

Suresh from Cghearth

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

November 2018

Reliable and fast Reports

Overall it has been a good experience working on the software as lot of time is saved in generating reports and taking business decisions. The option to create endless customized reports is also a very useful feature.

Pros

The software is easy to use and can be customized as per requirement. Lot of options to create different reports, charts and tables. The drill down feature is really helpful which gives the insight into the actual issue and can drill down deep, even into the data base to ensure its accuracy. Our organization uses the software for all top and medium level meetings to give first hand information on revenue to the top management. Speed at which the reports are generated is also commendable.

Cons

Those who are new to the software would take some time to understand the different options available as there are no Faqs or help menu.

November 2018

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

4 of 5

November 2018

Sales Reports Done Right

Pros

Compared to Tableau, it seems to me that Zoho Reports is more sales oriented. ZR's interface is clean and maintains a great visual representation of the data it derives. It gets a perfect score from me when it comes to easiness of use, as navigating throughout the application and finding the features and tools I look for is always a smooth experience.

Cons

Like mentioned in the pros section, I feel like Zoho Reports lacks customization options for non sales related data. Would be a great addition if they were to add such features.

October 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Converting your data in useful insights

Pros

+Great UI
+Easy to syncronice your cloud db
+Multiple options to resume and show data

Cons

-Few options to share reports without login in trial

October 2018

Brian from Jack Laurie Group

Company Size: 201-500 employees

Review Source


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2018

Easiest way to "dashboard" the most important numbers to your business.

Great value for an excellent analytics application.

Pros

Workspaces can be created by a vast number of integrated databases or by uploading your own db. Very easy to customize multiple types of reports, dashboards and dynamic lists. Extremely intuitive and excellent customer support.

Cons

Could use additional video/webinar tutorials than are currently available. Also, a live chat feature would be useful.

October 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

3 of 5

Functionality

4 of 5

October 2018

Almost a great product

This software has the potential to be the very best in class but has been let down by some very serious operational back end issues. It is a huge shame as I really do like this product a lot.

Pros

Its very powerful and has tonnes of features, dashboards being my favourite. Great value for money.

Cons

Support & documentation isn't great, the api is not very reliable and has a habit of changing syntax without warning. Also uptime isn't as good as it should be, so am reluctant to recommend to others who need to run business critical services, but it serves us well enough for what need it to do.

September 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Functionality

4 of 5

September 2018

Excellent Report Creation Tool

Pros

Very robust tool for creating reports. Much easier to use than Excel for generating charts and reports. Very intuitive functions

Cons

Since it is web-based, there are some quirks with going back and correcting things. Some of the tutorials are a little lacking.

September 2018

JASON from USPS

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

ZOHO REPORTS

Whatever data you have loaded into the zoho system is right at your disposal. The reports have always been functional.

Pros

Zoho Reports is great! You can pull any data needed and manipulate the reports to your liking. The criteria is easy enough to follow along with and the report is generated in seconds.

Cons

There really isn't anything I dislike about the reporting app. It has proven itself to work well in my encounters.

September 2018

ALYSSA from NDMS

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

September 2018

ZOHO REPORTS REVIEW

We track numerous items in Zoho, ranging from employee productivity to lead tracking and generation. I can literally pull any report I want and it's done instantly. Love it!

Pros

The reports are so very easy to manipulate. They criteria listing is very straight forward and does not require previous experience to operate. I have never run into an issue with the reports feature.

Cons

Honestly, there isn't much not to like. The reports section works well and is very easy to navigate.

September 2018

Dale from Prince Parker & Assoc

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

Great collaboration tool

The cloud based excel type features are great for internal and external office collaboration. The dashboards are very customizable. We have been very happy with the ability to collaborate with our teams and the added productivity and time saved has been a blessing.

Pros

The unrestricted possibilities of the Zoho Reports are priceless.

Cons

The cloud-based solution uses a randomizing url, this can cause an issue when creating ACL's through office firewall.

August 2018

Andres from atiko7

Company Size: 2-10 employees

Review Source


Ease-of-use

4 of 5

Functionality

4 of 5

August 2018

Easy to implement reporting tool

Pros

You can integrate the tool with your database easily and start building reports in a day. Great to have it as part of the Zoho suite.

Cons

User interface needs some improvements. Having better support to integrate reports with the info you have in other Zoho modules will be desirable.

August 2018

James from Victory Training and Development Institute

Company Size: 11-50 employees

Review Source


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

August 2018

Zoho Reports

Pros

Zoho reports features the following functuonalities that provides good data reporti g to business owners and managers.

1. Report templates
2. Drqg and drop functionalities for report creation and customization.
3. Report extraction and sharing.
4. CRM integration

Cons

You may need to have some knowledge in database relationships and SQL, at least the basics. It may feature templates that works to almost all business requirement, however, customizing it or creating an advanced report will need some background in DBMS.

August 2018

Praveen from Accenture

Company Size: 10,000+ employees

Review Source: GetApp


Ease-of-use

4 of 5

Value for money

4 of 5

Functionality

3 of 5

August 2018

Everything I loved to see in a report builder can be seen in Zohoreports at a minimal price

Pros

Today reporting has become one of the important factors as well as an important aspect of the company which affects its ratings. We often talk about various top reporting tools, but we fail to recognize the best ones, Zoho Reports is considered as one of them. One of the reasons why I choose it the most because Zoho Reports integrates seamlessly. It can report in a variety of ways such as charts, graphs, etc. and built with a lot of features like report sharing, mail scheduling which seems to be extremely useful. It is very easy to implement and can create a relational database with ease. When it comes to CRM, it is one of the tools which offers the best customer service. You know what is interesting, it offers complete online reporting and especially Business Intelligence service which can be accessible anytime and anywhere.

Cons

Although Zoho Reports is the extremely useful app it has some negative aspects also. If you want to use it to the fullest, you must go through the high learning curve. Sometimes, the importer gets unsteady and on the other hand, sometimes you need to generate more and more info to work on some reports. For using slabs, its number of users is limited. It has problems regarding consolidating different entities as well as the implementation of SQL is also not proper. Even its modelled data set is not very helpful as it doesn’t extract 100%. It shows some problems in creating complicated reports. If you ask about API, it’s not good yet!! Some of the problems regarding loading of tables and reports should also be kept in mind!!!!

July 2018

Pierce from IBM

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

It's a very easy to use dashboard with very comprehensive ways to sync the data

Pros

the data sync is very easy and simple, and the dashboards are very simple to use too, you can take only 10 mins to understand the functions and create the dashboard for share.

Cons

The free plan is limited for sharing the dashboard but it's sufficient for small business. And the layout of the report is also simple and not much to choose.

July 2018

Femi from Lawrencia Consulting

Company Size: 2-10 employees

Review Source


Ease-of-use

4 of 5

Functionality

4 of 5

July 2018

Perfect for small business

Pros

Report Automation feature is very cool, you don't require too much of BI know-how to use, great visualization great tool for small and medium-sized biz owners

Cons

Not as intuitive as other players in the BI market, automated reports may become set as default, thereby limiting users ability to drill down

July 2018

Anil from India Yamaha Motor Pvt. Ltd.

Company Size: 1,001-5,000 employees

Review Source: GetApp


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

July 2018

Powerful analytical platform for insightful report generation.

Pros

You can upload any kind of tabular data. Supports import of data from a cloud storage system. Several varieties of charts and pivot tables can be employed. You can share your reports with the team and also interact with them. You can attach the reports at your blogs or page to increase its reach. Application simple and easy to use, you can, in fact, create reports without investing a huge effort. The customer service is very responsive, you can keep in touch by just leaving a message in the chat window. It is a very affordable solution for the creation of sophisticated reports with ease. You can personalize your dashboard by using the themes option.

Cons

There is a limit to the number of users who can access the account. You will find the main dashboard to be a little complicated. Hyperlinking features are absent.

July 2018

Justine from The Catholic Foundation

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

2 of 5

Functionality

5 of 5

July 2018

Zoho

Pros

Zoho reports is a great tool to run information that you already have stored in Zoho. The paid version has more options, but the free version of Zoho gets the job done too.

Cons

The cost might be a bit difficult for a smaller organization. There is a free version, but you are limited to what you can and can't do.