Zoho Reports Software


 

Zoho Reports is a cloud-based reporting and business intelligence solution that offers several applications within its suite, including dashboards, analysis, reporting, data warehousing, and more. This solution is used in multiple departments, including sales, marketing, HR, finance and operations, within a small and midsize organization.

The system includes various reports to provide real-time visibility into various aspects of the business. It contains a drag-and-drop interface, charts, widgets, and more to create a customized dashboard. Team members can share data and collaborate on tables and reports, with tailored access control for each user. These reports can also be published and viewed by other teammates or embedded in a website or blog. Zoho Reports also offers connectors for both rational databases and noSQL databases, and also connects with cloud databases.

Zoho Reports is Windows, Mac, and iPad compatible, and can be accessed devices with an active internet connection. The solution is available on monthly and annual subscription plans.

 

Zoho Reports - Sales graph
 
  • Zoho Reports - Sales graph
    Sales graph
  • Zoho Reports - Pipeline breakdown
    Pipeline breakdown
  • Zoho Reports - Pie chart
    Pie chart
  • Zoho Reports - Share reports
    Share reports
  • Zoho Reports - Generate dashboards
    Generate dashboards
  • Zoho Reports - Share options
    Share options
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

122 Reviews of Zoho Reports

 

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Software Advice Reviews (37)
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Showing 1-20 of 37

Judono from Deka Marketing Research
Specialty: Consulting
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Simple and easy reporting tools that won't break your bank

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Zoho reports has the ability to sync data from our private network using the upload tools that is reliable and effective.
The user interface is simple and self explanatory, most user will be easy to get familiar with the system.
Many possible use scenario with the ability to have custom formula.

Cons

No predefined function for some statistical analysis such as NPS, but can be overcome with adding custom formula.

Review Source
 
 

Jeff from Landmark Reports
Specialty: Real Estate
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Better Than Tableau

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

If you're trying to find a BI Solution for a small company, this is what you want. In building our reports, we were able to pick up the phone and talk to a tech support person immediately to help us with SQL and other issues we had. The result was we were able to be up and running in just a few days. Compared to Tableau which wanted to charge us to build our reports and then required a per-user license fee - this software is super affordable and easy to get up and going with.

Pros

The software provides single page reports with a filtering capability across the top. This allow our clients the ability to use different filters and generate a custom report based on their individual needs without us having to build one for them.

Cons

The dashboard and data tables are not fully CSS compliant so they are not responsive in web pages. To get around this we set our page with to a static width, but that is not ideal for users on tablets and phones. Also, there is are no mapping options yet.

Review Source
 
 

Naveen from Novartis
Specialty: Health care
Number of employees: 10,000+ employees Employees number: 10,000+ employees

March 2018

March 2018

User friendly reporting tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to use, user friendly, no need of technical assistance for the end user and also Flexible and integrated well with other applications

Cons

lack of ability to connect to SAP systems. Cannot perform analytics from source database without importing data to Zoho

Review Source
 
 

Rachel from Onepath
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2018

March 2018

Functional reporting tool

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I am enjoying the general functionalities of this product and believe that with consistent use, I will be able to take advantage of the different functions it offers.

Pros

The ability to customize data reports based on existing fields from different data sources, which is not limited to Zoho tools but also other reporting sources as well.

Cons

High learning curve with determining the functionalities. Inability to customize cell formats easily

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Joel from Givington's
Specialty: Retail
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Great for a value Analytics Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It is pretty intuitive - even users with little experience can learn how to use the software. There barrier to entry, cost-wise, is very low.

Cons

There are limitations when it comes to creating query tables. It doesn't automatically allow you to build query tables past the third level - which really limits your ability to go deeper in the data if you are needing to clean the data after it comes in. It also doesn't allow you to do a subquery.

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Ignacio from ViperMed
Specialty: Software / Technology
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

fantastic

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

no comments

Pros

Is easy to use and very flexible to configure I love the product and we have been increasing the usage through the years.

Review Source
 
 

Devin from Superior Windows & Roofing, LLC
Specialty: Construction / Contracting
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Used before - Will use Again!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Can't think of any! Zoho overall is a great service and we currently use both CRM and Reports. I implemented both systems immediately upon arriving at this company because I have used it in the past.

Pros

Easy to use, easy to learn with no experience, amazing ability to be customized. Couldn't be more happy.

Review Source
 
 

Scott from Right Now Mobility
Specialty: Healthcare / Social Services
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

ZOHO REPORTS is FANTABULOUS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Don't forget if you are looking to move to ZOHO or current user not using ONE, search for ZOHO ONE, I save a lot of money every month by using their bundle.

Pros

I know Fantabulous is not a word but I used it to show my excitement over ZOHO REPORTS, after using the system for 9 months, I just started using it and boy is it a great tool. I've been able to merge my data between Books and CRM to pull reports on invoices from Books and match the data in the CRM to show great reports.

Cons

I usually say support is the con on ZOHO products, but I called ZOHO because the information was not pulling correctly, and it was a programming error, after 3 days they found the issue and corrected it, now the data flows like a small creek after a heavy rainfall.

Review Source
 
 

Omarie from K08 Sounds
Specialty: Construction / Contracting
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

Favorite Zoho Feature

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

This is compatible with Zoho CRM which is awesome! I can easily whip up reports for every aspect of my job. I have customized reports that are sent on a weekly basis to different contractors and departments and I am really considering adding the entire Zoho Office to my small business in the future as we grow. Great customer service.

Cons

Sometimes it’s hard to find the solution to a question. It’s not always as easy as looking it up on google because of the fact that some parts of Zoho require coding. Customer service is readily available to help though, so that is sufficient for me.

Review Source
 
 

Chad from WCIS
Specialty: Consulting
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

Super-friendly to beginners. Automated report generation. Superior user supportZoho Reports is a hidden gem among self-service business intelligence (BI) apps. Springing from small to midsize business (SMB) roots and keeping its base "overworked, low-budg

Ease-of-use

Functionality

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Value for Money

Regardless of the edition you choose, the learning curve is a short, relatively gentle slope that nearly any user can quickly masterThe system also prompts the use of two-factor authentication (2FA) to increase security.

Pros

Zoho Reports is one app of many in an entire software suite of productivity tools and business apps. However, like most of the other apps in Zoho's portfolio, Zoho Reports is not dependent on the suite or any single element thereof; it works well as a standalone app.

Cons

Automated reports can easily become users' default. More advanced and complex queries can confuse beginners.

Review Source
 
 

Jeffrey from The Graphic Source
Specialty: Marketing Services
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Powerful Custom Reporting

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

The ability for the software to pickup our custom fields - it has replaced the need for a full ERP system and is saving us tens of thousands of dollars annually. The company also keeps updating smaller items, even without me raising a feature request ticket, that makes it easier to use the software. My example: the embed report function was a little buggy and giving restricted access to a report I hosted on a zoho.sites.com site, but I wanted it to be unrestricted. They added a new edit table functions tab that allowed me to not only change this, but also gave me additional control options on how the information is reviewed, displayed, and exported.

Cons

There's an initial learning curve on how to build a report before you can jump in and see live numbers. Also, it would have been nice if I had done an initial demo or assisted launch. I just jumped right in and it took a few reports to get it right, but if you're savvy with software this should be a breeze.

Review Source
 
 

Rory from Biarri Optimisation
Specialty: Consulting
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2017

October 2017

Deep software but hard to understand and access

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Lots of functionality and in-depth analysis. Perfectly met the business need to combine multiple data sources with ZohoCRM. Good support network online to help understand the software

Cons

The UI is not very intuitive, and very clustered which makes it hard to use. Hard to understand why things were not working the way they were expected to

Review Source
 
 

Rene from Millersville University
Specialty: Education
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2017

October 2017

pretty easy to learn and put to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall, an excellent value for the price.

Pros

ease of use, friendly interface, excellent customer support. Customer support via chat is always pretty efficient and complete. I rarely feel like my issues was not addressed in its entirety.

Cons

occasional lack of intuitive solution - not every solution can be found with just a few minutes of googling or experimentation., they require a chat with customer service. This is not unusual, but can be frustrating when working on a deadline.

Review Source
 
 

Roland from OH CAD Drafting Services
Specialty: Architecture
Number of employees: 1 employee Employees number: 1 employee

October 2017

October 2017

Zen Zoho

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

An additional thing i would like is if they found me new clients so i could afford the pro version :-)

Pros

Very easy to use, provides free portal till one can generate sufficient flow of clients to purchase. Excellent templates

Cons

I keep losing drafts.

Review Source
 
 

Mike from Liquid Lifestyls
Specialty: Education
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Zoho Reports helps my team visualize and understand the KPIs that I want them to stay focused on.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

My next goal is to set up direct API connectivity to my ERP software so I don't have to manually update my data.

Pros

Very powerful charts and graphs that are much easier to use than Excel. It's like a pivot table combined with a chart. I love the ability to dynamically change the charts just by turning data sets on and off in order to drill down and analyze individual data sets without having to create dozens of new charts.

Cons

There is a bit of a learning curve to working with the spreadsheets, charts and graphs to get them to present the data. But that is to be expected with such a powerful set of tools.

Review Source
 
 

Jason from Virtual English Training (VET)
Specialty: Education
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Zoho Reports is Excellent and the Support is Second to None

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I am now trying out other products in the Zoho portfolio

Pros

Zoho Reports is very useful for our business. The support offered (from Titus Andrews) over the phone and with screensharing to get us started up was exceptional and really made a difference.

Review Source
 
 

Lisa from American Laser Med Spa
Specialty: Retail
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

We use it daily!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

We can track everything we need to run our business with Zoho reports. It's easily updated and shared with our entire staff in multiple locations.

Cons

Sometimes our dollar signs turn into a weird latin symbol in our reports. It's sporadic. Not all reports and not on all computers. We just live with it.

Review Source
 
 

Ishaan from Bombaykala Books
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Positive Experience Largely, Slightly Cumbersom

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

The ease of use and of making reports. It's easy to channel and funnel data into reports. Overall great UI.

Cons

I don't like that it is rather slow in responding during certain operations. High ping times sometimes, but largely OK.

Review Source
 
 

Steve from KOS
Specialty: Marketing Services
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

I use the software to report on weekly sales and review trends.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great product

Pros

I like that the data is stored and accessible by my whole team on-line. It's also very easy to import and append new data sets.

Cons

It can take a little time to get used to creating your own reports. But once you have it down there are many different options available.

Review Source
 
 

Diana from Nurses & Professional Healthcare (NPH)
Specialty: Healthcare / Social Services
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2017

October 2017

Easy to use but the reporting section is cumbersome

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Zoho is easy to use and has a short learning curve. The staff in our office learned to use it in a very short time and the functions that we use it for is quite complicated. It has various features that make it easy to use and understand.

Cons

It quite often runs slowly. One day you will be doing one of the functions and the next day it won't work correctly, then the next day it might be working again. The reporting in the system doesn't seem to work correctly so we had to program a work around it which is somewhat cumbersome. We do our billing from this program and it is very awkward to print because you have to go into each invoice separately and print them individually. We have had to create other reports but Zoho limits it to 300 records so we had to divide the report up into three sections and print each section separately. I would say that the reporting is the worst feature. Also, occasionally Zoho will update something without informing us, this will often effect the functionality of the program.

Review Source
 
 
 
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Nicholas from SoftSolutions, Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Zoho Reports have help me prove that we are increasing our overall production to our customers

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Functionality

Product Quality

Customer Support

Value for Money

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Value
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Pros

I like the functionality of the reports feature and the friendly use of them. It has allowed me to show my managers that we are making great progress when it comes to bring in more money, providing faster support resolution times to issues, increased communication for sales and support.

Cons

I currently do not have any cons in regards to Zoho Reports at this time. This feature is solid and I can only tell that it is improving by the day. Great Job!

Review Source: Capterra
 


April 2018

April 2018

Versatile, simple and gets the job done

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Pros

-After a short learning period, it becomes fairly easy to use. I am teaching others on my team to use it now and while there are a few features I'd like to see implemented, it's working well for what we need it to do.
-Report Sharing is a big plus for us
-Scalable
-Great tool for a Product Manager or Account Manager
-Customer Support has been helpful and responsive

Cons

-Sharing reports between team members is a bit too cumbersome
-Really wish there were more formatting capabilities in the Dashboards. Making good looking reports to hand over to clients in a PDF format is not very feasible.
-Wish you could create user filters for each chart individually in a Dashboard
-The person I spoke with during the pre-sale process was not helpful and gave me incorrect information

Review Source: GetApp
 


April 2018

April 2018

Zoho

Ease-of-use

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Customer Support

Value for Money

Ease-of-use
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Pros

It was great to see what going on in the business. it Allows us to do a lot more in regards to staff goals

Cons

You can only set it up to an automatic update once a day. with is not as you can get live info which would be helpful

Review Source: GetApp
 


April 2018

April 2018

Pretty good experience once I got it up and connected to Projects

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

It connects directly to Project which is the main use case we have for it. We use Project to manage all of our on-going projects and to track customer support issues

Cons

The n-line help could be better. Not the easiest feature to find and the content is bare minimum depending on the topic.

Review Source: GetApp
 

Yartza from KENTRON Sistemas de Información, C.A.

March 2018

March 2018

Zoho Reports better way to get your reports. The interface is seamless and stable

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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Pros

However, like most of the other apps in Zoho's portfolio, Zoho Reports is not dependent on the suite or any single element thereof; it works well as a standalone app.
Zoho to make integrating its apps not only easy but valuable, with an easy integration process as well as shared toolbars, workspaces, and features.
Loading data in Zoho Reports is accomplished with a few clicks

Cons

A short of programmability would be great like conditional formatting, hyperlink.
Not all the information from Zoho modules are in reports.

Review Source: Capterra
 

Shradha from Starcom

March 2018

March 2018

Discover the hidden insights in your data

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

It has the out of the box integrations for your business application - Sales, Marketing ,Finance and HR.

Cons

It becomes too cumbersome if you don't use the product guide, but once you are through with features, you will get use to the product.

Review Source: Capterra
 


February 2018

February 2018

I saved a lot of time after create a database and create reports that access live data

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

The easy way to create reports, charts and dashboards that access your data and give you visualizations for great insights.
With a basic knowledge in database you can create your tables, import your data and start using it. Also, you can conect to your database and have it updated automatic.

Cons

Depending on where your data is stored (database) it will be necessary a little help from your IT team to integrate and have access to in into Zoho Reports.

Review Source: Capterra
 


February 2018

February 2018

A key tool for daily reporting on leads, sales and revenue

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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Pros

Zoho reports was easy to setup and make a configuration for data entry and displaying dashboards showing KPI's

Cons

I would like more support with integration of Facebook and Google Adwords campaigns into the reports.

Review Source: GetApp
 


February 2018

February 2018

Very good tool with a few shortcomings

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

Easy to use and intuitive to set up.
Good visuals.
Extremely useful support of SQL for our own custom reporting.
Overall very happy with this tool - would give it 4.5 if that were possible.

Cons

Lots of built-in reports and I'd really want to hide them all as I don't use them and they distract me from the reports I built.
Sharing isn't very intuitive.
Sync only once daily automatically.
No chat support like Zoho CRM. Zoho CRM support is amazing. Zoho Reports' support requires calling in so a lot less useful.
SQL doesn't support analytical functions which is a shame.

Review Source: GetApp
 

Justin from MTI

February 2018

February 2018

Zoho Reports is a good tool which requires a little bit of tweaking if you use their API.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

Zoho reports has a great reporting interface after you work through the integration difficulties. The support team at Zoho has been responsive.

Cons

Zoho Reports is not cloud friendly. Whitelisting IP addresses in an AWS or Azure environment is a pain.

Review Source: Capterra
 

Alister from eureQa, LLC
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Cheap and simple CRM

Ease-of-use

Functionality

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Customer Support

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Good CRM for companies with less marketing and more direct sales.

Pros

It is a very easy crm to use. Comes with a free version to try and use and then move to the paid version. It is easy ti find things in the search and once you start typing all of the clients that you have already added to zoho start poppin up.

Connected across mobile, social media, email or in person. It is much better to use analytics and reports for particular metrics regarding your team's productivity and your clients' life cycle.

Cons

Features are very transactional. and bad integration to third party apps. Only Zoho apps work properly with this CRM.

Review Source: Capterra
 

Patrick from umati capital

January 2018

January 2018

Great integration with ZohoCRM, robust functionality, could add online chat support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Pros

- Easy integration with Zoho suite of apps and other databases
- Robust functionality with reporting with many types of reports/charts/graphs

Cons

- High learning curve if you need more advanced functionality/reports but unfamiliar with SQL, databases
- Online support is email only. Although email responses are usually responded in a few days, I would ideally want online chat support.
- Seems to need a level of skill/expertise, definitely not purely for beginners

Review Source: Capterra
 

Vivek from Netmagic Solutions (An NTT Communications Company)
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

January 2018

January 2018

Zoho reports has got a user friendly UI and is easy to explore various reports across the tool.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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- Easy to use
- Value for money with almost all features required on regular basis for PMs
- Scalable
- Easy report sharing

Pros

- The variety of pre-defined common reports generally required on regular basis are readily available for new users.
- New reports can be created with little extra efforts.
- Existing reports can be easily modified on need basis.
- Features like report sharing, mail scheduling features are extremely useful.
- Space quota availability is good enough for bigger database.
- Level-1 customer support available on chat is quick and good.

Cons

- Number of users is limited for various slabs.
- Limitation on number of email addresses while scheduling reports is restricted which makes report sharing cumbersome with larger groups.
- Post level-1 customer support should be improvised for better turn around time.
- Initial training for new Zoho Reports' users should be more effective as all the potential users for Reports are mostly PM / middle mgmt members who may not be well aware of various technical aspects of exploring around this tool
- Main dashboard is little confusing due to combination of "User filters" on dashboard level as well as "User filters" on individual reports level. Needs improvement to align both the filters either by way of "Notification" etc. on individual report where filters are conflicting. This will avoid mismatch in data presentation.

Review Source: Capterra
 

Aijaz from TCS Private Limited
Number of employees: 10,000+ employees Employees number: 10,000+ employees

January 2018

January 2018

It's a great comprehensive tool with meaningful pre-defined reports for management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

User friendliness
Easy to tailor made own reports fit for our use
Dashboards are very effective and optimized for internal management

Cons

We cannot "Save as" all reports to make it usable for our own use. Tool is little complex for beginners who doesn't have any technical background.

Review Source: Capterra
 

Cathi from vision33

January 2018

January 2018

The interface between projects and reports is not intuitively smooth.

Ease-of-use

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Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

There are many canned reports to choose from, which allows for quick reporting on the projects without too much development work required.

Cons

Accessibility between other tools. The jumping between reports and projects is not ideal. Having the report menu just show up in the project menu would be more beneficial.

Review Source: Capterra
 

Stacy from Wacek and Associates, International Accounting

January 2018

January 2018

A Necessary Add-On but Should Be Easier to Get Basic Reports

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We no longer have to hand compile reports based on our various databases, which saves so much time.

Pros

This software is very powerful. It generates some reports that we cannot do without. It allows you to automatically email reports to the team, which is very helpful.

Cons

It is ridiculously complicated to get what it seems like should be basic reports. It should be easier to customize reports with static information such as dates and titles. Some in-use pointers might be helpful... I try to make adjustments to reports and the entire thing disappears. I call to ask for help and get differing results, oftentimes though they simply tell me something cannot be done - this is for basic reports that should be simple.

Review Source: Capterra
 

Jon from EB Systems
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Been using Creator for a few years and bought Reports to expand my offerings to my clients

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Makes my business easier to manage

Pros

Simple to integrate with creator. Dashboard creator is very easy to use as well. I like being able to automatically generate dashboards.

Cons

Sometimes the tools are quirky and have unexplained behavior. Also I pay more for Creator and there are some built in analytics for my Creator data as well as published views. They are very minimal compared to Reports. It would be nice if all the Reports features could automatically be applied to Zoho Creator App data

Review Source: Capterra
 

Naman from Ziffity Solutions

January 2018

January 2018

Amazing tool for integrating analytics for SME!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

1. For beginners, it is really easy to get started. Automated report generation is a bonus.
2. Superior user support
3. Zoho's product quality
4. It's well designed, nicely priced and does a great job of bringing enterprise-grade analytics to businesses of any size.

Cons

Sometimes it¿s hard to find the solution to a question. It¿s not always as easy as looking it up on google because of the fact that some parts of Zoho require coding.

Review Source: Capterra
 


December 2017

December 2017

Track parts of the business without having another team member spend their days creating tools

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Organizes data

Pros

I like that it integrates with our application so we can pull reports together without having to build them ourselves. It is nice that you can create many different types of graphs to visualize your data.

Cons

It isn't super intuitive on how to built the reports and it can be difficult to figure out which data points are what.

Review Source: Capterra
 


November 2017

November 2017

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The fact that I can schedule the reports and send them via email makes it great, I can also automate from which department name I want them to be sent.

Cons

The new platform version changed many things from the old one which made us lost many features, it looks more nice but there are somethings me and my team don't feel confortable with.

Review Source: Capterra
 
 
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