But, the lady I dealt with, 'Terri' was great at helping me solve my problems. John, the boss, well he was plenty patient with me and took the time to help.

When I have had questions,even on the weekends, Terri has been very willing to assist me. Her customer service is outstanding.

Any questions that we have are quickly answered. I can recommend this software without any reservations.

The only problem I had was getting rid of old accounts.

City Clerk for almost 15 years and this is by far the best, easiest most cost effective software the City has ever used.

Waterworks is a very easy and user friendly system for towns that cannot afford the larger cost of computer systems like Casselle.

I knew nothing about billing for a rural water system and chose this software because of good reviews. I am so glad I did, this software is very user friendly even for newcomers.

This program does exactly what we need it to do without being complicated and requiring multiple fields to be filled before you can move on to the next screen. Customer service is also great.

This is the second water utility software I have worked with and I have truly enjoyed the program and the tech support is wonderful.

I have had instances when the customer status is inactive and I'll go back and find a credit balance on the account of this penalty. I just have to watch for then and take off the credit balance.

All in all, very AWESOME. Thanks to the crew and I just Love the waterworks program.

I have thoroughly enjoyed working with Terri. She is a very pleasant, knowledgable person to work with when I have issues.

It is very user friendly and Terri and John are always there if you have a problem. I would highly recommend this program to any utility that is looking to improve their.

We at Compton Water have been very pleased with Water Works software. Their tec support is knowledgeable and always eager to help us with any issue.

Transitioning from our previous utility billing software occurred quickly and accurately. Waterworks customer service has always been friendly, responsive, timely, and competent.

We are very satisfied, and we wish all of our software was as easy to use.

The product is good, but the Customer Service is AWESOME. Our Rep is Teri, and she is always very willing to help, has the right answers and follows up on all requests.

Since September 2015 we have attempted to get minor issues resolved (concessions, address errors etc) to commence using the software.

The City of Everton has been using WaterWorks for approximately 13 years. It is a wonderful program; very easy to use.

We absolutly love the program and Terry is so so so helpful, so glad that we went with this company.

I started with my city a little over a year ago, the previously city clerk had been fired leaving me to start with zero training.

WaterWorks is a great program and easy to learn. If you need assistance you have immediate, helpful assistance.

If i get stuck i will call Terri, and end up saying duh.

The only issue I have had is that the computer takes off the final penalty charge when the customer is closed out.

I like working overall  with this software it's user friendly, reports are fast and easy, and working with great friendly people to help when we need help.

I hope I filled out the star ratings correctly-- you guys are the best!!! we have had water works. About 10 years and this is a wonderful software, it is customer friendly and I would not want.

We have been using this software for awhile and have not had any problems. Questions are answered very quickly and understandable.

Excellent Invoicing Solution With Valuable Integrations.

This makes it so much easier to find out what cards are about to expire. If I need help, when I call customer support they are there to help.

We never thought that price changes would be a missing feature for a recurring billing system.

Very quick and helpful responses by phone, chat or email. Also, they are always improving.

Most importantly, the on boarding and support teams have been very responsive, and very helpful. They even go the extra mile to give you new ideas for new packaging and pricing your own services.

They were able to build an API into our CMS software that our business has to use to integrate the software flawlessly.

It is the most flexible product catalogue and has great analytics and insights. I would recommend this product.

Everything from invoicing to subscription billing and one time payments work better. Customer management and analytic tools are better.

WE REGRET CHOOSING FUSEBILL after wasting hundreds of hours, and I hope I can find the time to find and integrate another solution soon.

This is a great tool for subscription management.

Not only is Fusebill easy to use, it also offers excellent value for money with extensive functionality that you don't see with the other offerings out there.

We are in the process of implementing it now with our internal systems. Great standard accounting reporting.

Breadth of features suits our business. Super responsive and great personalized support.

That we didn't find them earlier and wasted so much time lookng at their competitors.

It's an enjoyable team to work with - they are very responsive and helpful, and helped us really find the best way to use the features.

They never were able to issue one invoice/nota fiscal for our international operations. We wasted almost 2 years and had to drop the implementation project.

I'm also very pleased with the customer support; Fusebill really takes care of their customers. I run this business without a lot of help from others, and billing used to be a major to do.

Great experience, and customer service is QUICK and stellar. I'd absolutely recommend Stax to any Small Business.

They only caused problems and waste of time at my company.

It is pretty customizable, easy to use and it offers great set of accounting features. I use it for my new small business and it is one of my favorite software products for running my office.

The interface is straightforward to use, and the reporting is excellent.

Stax Bill is an impressive payment processing approach for enterprises.

Currently our biggest problem with Fusebill is updating the price for a product in our subscriptions.

We can now use those resources for selling. Great team, awesome support = so happy.

They'll have the wrong prices when we re-activate them. Instructions on the custom code to update our subscriptions were given to us 13 days after asking for instructions on changing prices.

We had outgrown our old billing system /process and were spending a lot of time and effort correcting errors and tracking down payments.

US Dollar

A multi-functional software solution designed specifically for the utilities industry, AMCS Utility Billing takes care of meter reading, billing and customer communication. Built on an intuitive user interface, it provides self-service features to view statements, pay online, and submit service requests through a customer portal.

LongDescription

Metered Billing

Recurring/Subscription Billing

Penalty/Cut-Off Processing

Customer Accounts

Meter Data Management

For Electricity

Service Call Management

Rate Management

Online Payments

Historical Reporting

ACH Payment Processing

For Water

Workflow Management

Email Management

Alerts/Notifications

Reporting & Statistics

Payment Collection

Work Order Management

Billing & Invoicing

Customer Management

Plant Management

For Natural Gas

Alerts/Escalation

Asset Lifecycle Management

Billing Rate Management

For Trash

For Cable

Workforce Management

Non-Metered Billing

User Management

Audit Trail

For Internet Service Providers (ISP)

Call Data Records(CDR)

For Telecommunications Industry

Cloud platform pricing:

Business: $99/month

Premium: $249/month

Custom: $5000/month

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

AMCS Utility Billing

In Person

Live Online

Webinars

Documentation

Videos

Stax Bill provides businesses with a cloud-based solution to recurring billing and invoicing, simplifying financial and accounting processes, and providing  financial reporting solutions. The system is suitable for businesses seeking a scalable recurring billing and invoicing solution.


Stax Bill’s flexible product catalog helps subscription businesses update and release new products and promotions quickly and with ease. Meanwhile, a full suite of dunning management features ensures your business collects what it’s owed. Sales and marketing team members can also use the software to manage new opportunities.


Stax Bill integrates with CRM systems like Salesforce and ERP systems including NetSuite, so users can manage their customers’ subscriptions seamlessly across platforms. The platform puts the power in your customers' hands with hosted registration pages and self-service portals, while maintaining PCI Level 1 compliancy. 

Real Time Analytics

Multiple Payment Options

Revenue Recognition

Forecasting

Tax Management

Purchase Order Management

Enrollments/Onboarding

Electronic Payments

Invoice History

Status Tracking

Payment Processing

Price/Margin Management

Product Catalog

Deferred Billing

Customizable Reports

Access Controls/Permissions

Activity Tracking

Debit/Credit Card Processing

Subscription Management

General Ledger

Recurring Invoicing

Bank Reconciliation

Financial Analysis

Mobile Payments

Contract/License Management

Ad hoc Reporting

Financial Management

Order Management

Project Billing

Credit Card Processing

Invoice Management

Transaction History

Approval Process Control

Customizable Invoices

Cash Flow Management

Projections

Customer Database

Refund Management

Aging Tracking

Customizable Fields

Flexible Rate Tables

Service Provisioning

Data Import/Export

Automatic Billing

Post-Paid Service

Accounting

Email Templates

Multi-Location

Self Service Portal

QuickBooks Integration

Pre-Paid Service

Hourly Billing

Multi-Currency

Mobile Access

Online Invoicing

Sales Reports

Inventory Tracking

Dunning Management

Compliance Management

Real Time Data

Data Security

Overpayment Processing

Billing Portal

Tax Calculation

Rating Engine

Credit Card Management

Client Portal

Sales Tax Management

Cancellation Management

Email Reminders

Subscription Plan Management

PCI Compliance

Project Accounting

Multi-Period Recurring Billing

Revenue Management

Budgeting/Forecasting

Activity Dashboard

Invoice Processing

Data Visualization

Reminders

Invoice Creation

Time & Expense Tracking

Check Processing

Customer Statements

Customizable Templates

Cash Management

Internet

Receipt Management

Scale with complete confidence no matter where you are along your growth journey. Select the best plan for your business and start billing better.

Starter: <$1m ARR agile-minded businesses looking to automate recurring invoicing and collections.$199 USD mo./billed annually
Scale: $1m - $6m ARR and looking to streamline and scale revenue operations. $499 USD mo./billed annually
Enterprise: Ideal for >$6m ARR businesses looking to optimize end-to-end operations flexibility, scalability & automation.

AMCS Utility Billing vs Stax Bill

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