We needed a unified proposal process that synced data to our CRM system, which then helped kick off an automated order-to-cash process to NetSuite. All of this starts with DealHub.

The team across the board is fantastic. From the initial sales process to onboarding, to continued support, everyone at DealHub has been a pleasure to work with. They are by far my favorite tool and company we work with.

It can sometimes be fairly technical to set up behind the scenes.

The employees are well trained and able to understand the system that makes our life easier when it comes to configuration and support

Dealhub is a straightforward application for quoting and opportunity. The application and linking to our CRM is not quite complicated though there are areas that still need to discuss with Support Group but overall we are able to successfully linked our system to Dealhub

My only issue is that because of the time zone difference , we can only contact the Head Office after business hours here in Australia but the good thing is that Dealhub has a good customer service that can help us except of course if we need some configuration

Valooto is seamless when creating a quote or order form with multiple drop down options and different formats.

Valooto is very tricky to change quotes that have already expired or sent out, sometimes the limits for discounting can make it hard to use.

Our Success Management team has been stellar to work with. Support is unbelievably responsive/fast and helpful. Once we understood the rule-based logic and became comfortable, it's easy to use.

Rule-based logic, remembering 'order of operations' can be challenging at first. Also knowing where to look for troubleshooting is difficult at first.

The implementation team is great to work with.

It's capable like other enterprise-grade systems, but is a much better value.

I can't do anything, so there are some limitations we've run into.

Overall experience is 8/10 as the main thing which we ask for it is delivering the same with quality so someone who has to maintain the client proposal can go with DealHub.

The most our team personally liked about DealHub Is there quality of proposal management as well as the quality proposal templates that they provide which not only saves lot of the time but also provide quality proposal document.

The workflow management of the software is something which we as a team is looking forward in terms of more improvement as when the data seems to be more it start lagging a bit which sometimes feels a bit irritating at our end.

Our ability to build playbooks that lead the sales reps through the standard creation of sales orders is a huge win. The tool has also been extremely scalable as our products and team have changed. Best features have been approval workflows, integrated redlining, and Dealroom functionality. Lastly, I managed half a dozen tools and Dealhub has one of the best support teams (CSM/general support) I've worked sith. Highly reccomend!

Nuanced tracking of the changes you make on the different versions can be difficult. Also, there is very limited reporting functionality.

Their team. Naama has been fantastic in helping us setup and maintain our quoting tool. We have one of the most complex quoting use cases in the world. Salesforce CPQ alongside consultants failed. DealHub saved the day. They are fantastic. The software is INCREDIBLY customizable. They are super in-tune with their customers and implement feedback quickly. Highly recommend.

Not much! It really is fantastic software. Usually when I have something I don't like, they're already aware of it and have a fix for it within the month.

Went from MS Office docs to CPQ integration with CRM and ERP.

Works great right off the shelf. Very easy to implement complex structures and relationships. Super quick to implement.

Would be great if bi-directional quoting was available (i.e. create quote from CRM). This might be covered in the new billing and subscription management products that were recently added to DealHub.

Very good, great support and customer success teams.

Dealhub can handle complexities that are difficult to integrate between Salesforce and DH. Once set up, it works very well.

The admin interface could be easier to use.

I like the ease of use of the tool, and the ability to customize it to our specific needs. Also, the people who work there are great. Everyone we have interacted with from implementation to support has been truly dedicated to our success with using DealHub, and it shows.

Areas for improvement are in reporting and audit trail. Right now there aren't very robust dashboards available, and no sort of activity or audit trail tracking available for administrators. These features would be very helpful to have.

I have a good overall experience with Dealhub - once i explain how it works to the sales people they understand it. For some reason our product offerings make some elements of Dealhub challenging to program, and quote but I think I do a good job considering the complexities of our products & services.

Able to generate quick, accurate proposals that have a professional and consistent appearance. The quotes and contracts help our back end order entry team place accurate and timely orders.The support team is always able to help me when I get stuck with a programming difficulty. I really appreciate this!

I am not the person who can best answer this since my interaction is from an Amin perspective, but going by what the sales people say, they don't like way the redlining feature works currently. I think there is a new version that is out, so that will be better.

I dont have time to learn new software of to go thru complex setups - deal hub was quick and painless to get up and running quickly. The price was good for the features provided. The flexibility enabled us to set up complex pricing rules for different types of customers and projects. My sales teams had to spend less time doing paperwork and were able to focus on selling. We saw a 25% boost in performance metrics in calls and meetings since we have implemented it. The team likes the redline feature and the fact we can work with digital features and cut out a lot of the back and forth.

While the setup was fairly easy, I wish they had some video tutorials so the team doesn’t have to teach new people (which takes their time). If I could just point new hires to the videos this would be a plus. The software itself looks a bit dated, even though it works well. IMHO they need a facelift to make it more modern.

Dealhub is extremely flexible with all the requirements of a constantly changing startup. If I ever run into any complications the support and customer success team are incredibly responsive and helpful. They have one of the best customer support teams I've worked with.

One feature we're looking for is a more automated generation of quotes but this is on the product roadmap I believe. Otherwise, Dealhub has filled all our (sometimes complicated) needs or been creative in finding solutions for us.

I am satisfied with the app. very useful to our sales reps. we can pull data from our saleforce-like assets for renewal and any info about our sold products that is useful for users and they don't need to leave delahub to search for serial numbers anymore. great service experience. I have CSM who assists me . one of the advantages of this product is that you are not alone even after the onboarding we are customers for many years

cpq configurator, easy quote templates, innovate all the time, amazing service support, easy to use and configure - made my brain sharper and smarter:)

I am very satisfied with the app. feature that is very missing to us is the ability to add a gross margin percent field to the approver dashboard. all the quotes are for approval. we are a hardware and software company but I believe one day they will develop also this feature. they often listen to clients' needs

Amazing experience overall, from their implementation/ customer success team to they super fast and responsive support team. Shout out to [sensitive content hidden] who are fantastic!

I enjoy everything about DealHub (even the most complex features).

They are continuously working with us as clients to develop functionality that can cater to our needs, so I won't mention any cons due to this awesome approach that they have.

Straight forward configuration, guided playbook and easy-to-use DealRooms. When having issues / difficulties, they are very quick to respond and thorough in their answers.

Some features that we would like are still being built (being able to change expire date after publishing for example).

DealHub is very easy to configure in most scenarios. The Customer Success Manager and Customer Support services are fantastic and always willing to help. The UI is very intuitive and it is easy to onboarding colleagues with not technical background. Features like Deal Room, collaboration tools, the slack integration and document generation are fantastic. The DealHub team updates the product several time a year to add new features and to address shortcomings.

It can get complex when trying to address very specific or complex scenarios. There are some limitations when it comes to price book management for different products in different currencies and it is not possible to have a different price book per currency. The audit trail could be improve as it is difficult to track what has been changed.

Very good

The customer support and customer success aspects of Dealhub are very good, and the end users find it simple to use, especially with the salesforce integration

The backend/admin management of Dealhub can be a bit confusing at times, however I feel this will be the same with any CPQ type software

It saves time and eliminates many bureaucratic hoops you must jump through in the sales process. Fewer steps, less paperwork, and more time to be f2f with clients or pitching them remotely. I used it at my last company, and am trying to get the new one to implement it so I don't have to waste as much time.

It looks old. But it works well. It would help if they could sell it to my new workplace ;-)

We have reduced our sales-cycle significantly... specifically at the deal proposal and closing stages of our funnel. We also had an issue with forecast accuracy, but the engagement tracking insights have helped give us a better picture of deal maturity and expectation.

The fact that Dealhub is a complete Sales Engagement Platform, with all the tools we need to create, deliver, track, and excute each deal proposal process, is saving us a lot of time through this connected journey. And the ability to automtically sync all data and the signed contracts directly to Opportunties has been a tremendous value for us..

We are very pleased with DealHub. Their support team is great and the implementation was really quick and easy.

We replaced an old bespoke system and have built the logic into DealHub meaning we have less user errors when quoting our customers.

The low code nature of the solution made it easy to get started with and it has developed into a very comprehensive tool used by our entire sales organisation.

Our pricing model is complex so the generic setup of managing prices in DealHub don't satisfy everything we need to deal with. We have worked around it though.

It has most of the features that you need to get your qtc (cpq) process running. The UI feels contemporary and not bloated nor slow.

It is a products delivery first solution, understandably so. Administration enablement should be considered for in the near future.

DealHub put everything in order: Configuration, approval processes, quote generation. It saves the end user a lot of time and possible errors

DealHub is easy to use, super flexible and easy to configure. DealHub helped us streamline our configurations, approval processes and quote generation. The team is very responsive to customer requirements and needs.

As for now we are really happy with the product. It suits our business needs. I highly recommend it.