# Salesforce Communications Cloud Software Reviews, Demo & Pricing - 2026

> Review of Salesforce Communications Cloud Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/billing-and-provisioning/salesforce-communications-cloud-profile

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Salesforce Communications Cloud

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Overview

# Salesforce Communications Cloud 2026: Benefits, Features & Pricing

Wondering if Salesforce Communications Cloud is right for your organization?

Our Order Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   User Reviews
    

## Overview

Salesforce Communications Cloud

No reviews yet

Pricing

Starting at $275.00 per month

### About Salesforce Communications Cloud

Built on Salesforce's CRM platform, Communications Cloud empowers B2C and B2B communication services providers (CSPs) to move to a catalog-driven digital business support system (BSS). Purpose-built industry capabilities make it easy to adopt new cloud technologies and adapt to customer expectations, drive faster time to value, unify every part of the organization — from marketing to retail channels to customer care and operations.

Wondering if Salesforce Communications Cloud is right for your organization?

Our Order Management Software selection experts can help you in 15 minutes or less.

## Salesforce Communications Cloud User Interface

## Popular Salesforce Communications Cloud Alternatives

Main Product

Salesforce Communications Cloud

No reviews yet

Ratings Breakdown

-   Ease of use
-   Value for money
-   Customer support
-   Functionality

Pricing

Starting at $275.00 per month

Get Price

Alternative Product

[OneBill](https://www.softwareadvice.com/commission/onebill-subscription-billing-platform-profile/)

4.8

[(21)](https://www.softwareadvice.com/commission/onebill-subscription-billing-platform-profile/#reviews)

Ratings Breakdown

-   4.62Ease of use
-   4.88Value for money
-   4.74Customer support
-   4.70Functionality

Pricing

Starting at $800.00 per month

Get Price

Alternative Product

[Odoo](https://www.softwareadvice.com/crm/odoo-profile/)

4.2

[(1310)](https://www.softwareadvice.com/crm/odoo-profile/reviews/)

Ratings Breakdown

-   4.04Ease of use
-   4.09Value for money
-   3.87Customer support
-   4.17Functionality

Pricing

Starting at $31.10 per month

Get Price

Alternative Product

[Kentro](https://www.softwareadvice.com/ecommerce/kentro-profile/)

4.9

[(16)](https://www.softwareadvice.com/ecommerce/kentro-profile/reviews/)

Ratings Breakdown

-   4.69Ease of use
-   5.0Value for money
-   4.73Customer support
-   4.88Functionality

Pricing

Starting at $225.00 per month

Get Price

Alternative Product

[Expedite Commerce](https://www.softwareadvice.com/accounting/expedite-commerce-profile/)

4.8

[(21)](https://www.softwareadvice.com/accounting/expedite-commerce-profile/reviews/)

Ratings Breakdown

-   4.67Ease of use
-   4.63Value for money
-   4.75Customer support
-   4.76Functionality

Pricing

Starting at $90.00 per year

Get Price

Alternative Product

[NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/)

4.2

[(2044)](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/reviews/)

Ratings Breakdown

-   3.96Ease of use
-   3.85Value for money
-   3.81Customer support
-   4.21Functionality

Pricing

Available upon request

Get Price

## Salesforce Communications Cloud Pricing and Plans

Starting price: $275.00 per month

Free Trial

Free Version

Growth

$275.00

flat rate, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Salesforce Communications Cloud Features

-   Popular features found in Order Management
    
    Backorder Management
    
    Billing & Invoicing
    
    Customer Management
    
    eCommerce Management
    
    Inventory Management
    
    Multi-Location
    
    Real-Time Data
    
    Reporting/Analytics
    
    Returns Management
    
    Shipping Management
    
-   More features of Salesforce Communications Cloud
    
    Accounting Integration
    
    ACH Payment Processing
    
    Activity Dashboard
    
    Activity Tracking
    
    Ad hoc Reporting
    
    Alerts/Notifications
    
    API
    
    Asset Lifecycle Management
    
    Asset Tracking
    
    Audit Management
    
    Billing for Data
    
    Billing for Voice
    
    Billing Rate Management
    
    Call Monitoring
    
    Carrier Access Billing
    
    Catalog Creation
    
    Categorization/Grouping
    
    Chargeback Tracking
    
    Client Portal
    
    Compliance Management
    
    Content Management
    
    Contract/License Management
    
    Contract Negotiation
    
    Cost Analysis
    
    Cost Tracking
    
    CRM
    
    Customer Accounts
    
    Customer Database
    
    Customer History
    
    Customizable Billing
    
    Customizable Reports
    
    Customization
    
    Discount Management
    
    Electronic Payments
    
    Enrollments/Onboarding
    
    Fixed Line Compatibility
    
    Internal Cost Allocation
    
    Inventory Optimization
    
    Inventory Tracking
    
    Invoice Management
    
    Invoice Processing
    
    Lead Management
    
    Mobile Line Compatibility
    
    Multi-Channel Management
    
    Multi-Currency
    
    Order Entry
    
    Order Fulfillment
    
    Order Management
    
    Order Tracking
    
    Post-Paid Service
    
    Price and Cost Calculations
    
    Price/Margin Management
    
    Procurement Management
    
    Product Catalog
    
    Product Configurator
    
    Purchase Order Management
    
    Quotes/Estimates
    
    Real-Time Reporting
    
    Recurring/Subscription Billing
    
    Reporting & Statistics
    
    Revenue Recognition
    
    Sales Order Management
    
    Sales Pipeline Management
    
    Scheduled/Automated Reports
    
    Search/Filter
    
    Self Service Portal
    
    Service Provisioning
    
    Service Request Management
    
    Subscription Management
    
    Subscription Plan Management
    
    Third-Party Integrations
    
    Usage Tracking/Analytics
    
    Workflow Management
    

## Salesforce Communications Cloud User Reviews

No Reviews Yet

Be the first to review Salesforce Communications Cloud

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