We have used Aprio for more than 10 years. During that time we have had lots of turnover of staff and board members. Rarely have we needed to provide formal training. For the most part, we simply provide the login access to the new user and they teach themselves. Board members find Aprio useful and easy to use.

I tend to use the desktop version when I set up a meeting and load materials because I find the functionality better. However, for just reading my board package or having it available during a meeting, using the App on my iPad is just fine.

My overall experience with APRIO has been excellent. I have used APRIO for at least 8 years now if not more. The trainers and support staff are excellent - [SENSITIVE CONTENT HIDDEN] are readily available to assist you and work until they resolve your issue. The Board find it easy to use and I rarely receive any complaints or frustration regarding difficulty in using the software. It has saved us time and money in more ways than one. Too many to mention. Thank you.

The product is user-friendly for the most part. First, it is secure and if someone is not a participant for a particular meeting, they cannot access the information even if they are a user. Second, I like the fact that the library holds documents that are easily accessible. Third, the signing feature to approve material is the biggest plus for us. The fact that items requiring approval asap by the Board has eliminated the need for non-scheduled meetings to be held. It is the one feature that has made a huge difference to our way of conducting business and responding to our members within a reasonable time frame. Another plus is the elimination of printing reports. As well, providing Board reports to Auditors with the "download pdf" feature allows me to give the auditors exactly what they need. Lastly, we use the "Action" feature that allows us to keep track of Action items that arise at meetings and track the progress until completion so we do not lose sight of them. There are so many features that I enjoy. I could keep on going. These are a few that are top of mind.

The folder structure and the ability to move items into a folder later is difficult without going in and moving each item separately. A drag feature into a folder would be really handy. The ability to "turn off" a user and "turn on" when required without having to remove their access and then resend a welcome message. This way your users remain under the requirement of your contract and those users that attend one or two meetings per year (specifically staff required at a meeting) are not counted as a regular user. Another frustration is the timing out feature. And I have extended it. However, I have been in the middle of adding numerous documents and the time out feature appears and I have lost all of the uploading I was in the middle of doing.

There customer service was very quick to respond and very friendly; however, the technology did not keep service wise.

This was the first online board platform we used for our organization; however, it did not meet our expectations. The only feature that appeared to work correctly and we used regularly was the expense management functionality.

Unfortunately, there are many. Login issues, syncing issues, annotations/surveys showing for some but not all, documents error loading, file error loading, app would close off for no reason, etc.

Aprio staff are wonderful to work with; they are accommodating, understanding and very quick to respond to any inquiries, whether it be to assist the administrator or its Directors. I love that all our information is located in one depository for ease of access by everyone given permission to use it. During the pandemic, I cannot imagine how difficult it would be to resort back to the paper age, couriers, etc.. Being able to conduct our meetings virtually, with all our material downloaded into Aprio has been truly a blessing.

During our demonstrations, Aprio appeared to be user friendly. The fact that they were a Canadian company was also a huge benefit. The product for the price was a good selling point for our Directors. Myself as the administrator and our IT department undertook a review of several software companies, and for the price, Aprio seemed to be the best option. We do not regret our decision, and continue to use the software for all of our Board and Committee Meetings, and a depository for all information for our Directors. The initial phase was completed seamlessly, with the exception of a couple of hiccups, which were readily identified and fixed by Aprio.

The one feature regarding Aprio that our Board found somewhat frustrating was the difference between the app and the dashboard. I understand that modifications are underway in its next release to "mirror" each other, which will be a welcome improvement.

We didn’t have a single point of access for our Board of Directors which was secure enough to store highly confidential information such as policies and bylaws. After moving all our documents to Aprio the Board and staff are able to access and store information in a secure and easily accessible forum.

I cannot day enough great things about Aprio. From the ease of use of the product to the amazing customer service Aprio is a well rounded product that is every Board administrator’s dream.

There is nothing I don’t like about the software.

The ease of use is amazing. Aprio took the time to introduce their product in a way that was easy to follow and understand. They carefully explained each function of the app and how it would make my job as an Executive Assistant easier. I cannot believe how supportive the team at Aprio is whenever I have questions and how they also take the time to assist with my directors when issues arise. I have never received the quality of service from any other supplier or connection and they provide that service in the most professional and efficient way. Extremely timely application updates and they are always improving - and they really do want to hear from their customers what "we" want to see!

I can not think of one negative thing about Aprio and their team! Honestly - they are that good! I don't know what I would ever do without the application or the support team! The Directors love the program!

The Board has immediate access to any information and we save on paper costs

It does it all. I also like the fact that if I have any issues, the Aprio team is always right there to help me out. Also, the Aprio team is always updating the software.

I wish there was an easy way to change the name of a folder and be able to retain all of the documents posted under the previous name.

I would say the biggest benefit is the elimination of photo copying Board packages and mailing them to Directors in preparation of meetings. Using the Board portal has saved a tremendous amount of time that I can use to organize and complete other tasks. No more staying late into the night to copy and collate packages.

So Easy to Use - Seamless roll out to Board of Directors. The addition of the Aprio Board portal has been integral in bringing our Directors into the technology age. Information is passed from office and Senior Management to Board quickly and effortlessly giving the ability to make decisions and approvals faster and efficiently. Record keeping is a breeze - eliminating mountains of paper and filing.

We have been using the Polls/Surveys function quite a bit, especially during the pandemic when in-person meetings have not been allowed. The Poll/Surveys work very well and I really like the feature. Now that we have completed so many, and will likely continue using this function, it would be very helpful to have the ability to file or archive them as a file system for the results and to copy them when needed again.

Having a secure place to sensitive documents that we need to have our board see. I think they just need more training.

My board would like to use the discussion portion but is not feeling secure of others see the conversations . They don't want the admin to see it either. I have tried it out for them and I don't see that is something I would trust either.

This was to provide board members with a safe secure place for all material, so that it didn't need to be printed or circulated via email and has done the trick. It is multi-platform and easy to use.

The product is very easy to use and it is great that it has both web access as well as apps in the leading platforms. The calendar feature makes it easy to know what meetings and committees are upcoming and who is involved. It also has an offline feature in the app so that you can download the documents (individually or as a package per meeting) and then work and annotate the documents. It has allowed me to be paperless!

There are a few differences with the web vs app functionality, but it is small. Annotating properly took a little to learn as not as intuitive, but functional.

Everything we need to communicate with our board members is right at our fingertips. We can do everything on Aprio.

Once you get into Aprio and start moving around you find the ease of use. The support team is available, helpful, friendly & open to suggestions for additional features.

The app is not available on iPhone. The computer app is great!

The Service has been incredible! for both the employees and Board Members. [SENSITIVE CONTENT HIDDEN] are responsive, helpful, patient, they truly go the extra mile to assist and resolve any questions.

It is very easy to use for all users as well as administrators. A great vehicle to send sensitive documents to Board Members without having to use email. Posting Executive Team as well as Board documents is so easy and time effective.

A very small item that I know is under review for improvement - can only indicate one individual responsible for presenting a document instead of two of three.

For a variety of reasons well beyond my control the potential of the software was not exploited.

Confidentiality and referencing. The use of the software was in my capacity as director. The use was periodical and specific to meetings. The proceedings are closed door being a listed company.

Difficult to open. As my referencing was spasmodic confined to four times a year back referencing was necessary not only with reference to data fed on Aprio but other emails. I found it difficult to link both.

It is an amazing tool for making board meetings go smoothly. You save on printing costs, mailing costs, if applicable and it provides security for sensitive information.

The software is so easy to use. You can load and store board meeting material on aprio so easily. It's secure and if you make a mistake...it is very forgiving and easy to fix

The system has issues with loading locked pdfs.

More efficient distribution of meeting material and the sharing of resources with Board members.

Easy to learn for all (administrators and especially non-tech users)! Our entire board is accessing through the ios app.

Using the app, users have not been able to view the meeting they are to attend. They need to go into settings and re-sync to view upcoming meetings.

I have had a great experience thus far with Apprio

The ease of reviewing reports from prior years is very valuable.

I wish you could segregate information differently

I am so happy with the software as it allows me to ensure that theBoard is properly set up and always prepared. No matter where I am or where the Board members are, I am able to prepare them for the next meeting.

I really like the ease of using APRIO not only for mysel but for my Board members...wherever they are. Meetings are accessible, information is readily available and all items are archive to reference. Thanks for making my job manageable!

I do find it challenging to keep all the information properly files in folders...but that is only because we are using it so much!

I like that it is a central location to house all documents, not just those in the meetings and the flexibility to set up events differently depending on the need.

The app is not available on IPhone. Also, there is a lag in the system which makes difficult to review the documents without exiting and signing back in.

It's been really helpful in keeping our Board organized and having all our Board documents in one space.

I like how convenient it is to upload documents and it works as a great alternative to sending encrypted emails with secure information.

As an administrator, I wish there was a preview feature to be able to see what Directors are seeing.

Benefits are less paper utilized when preparing board packages and better security of confidential information

Setting up the system for our use was relatively easy. Setting up events and posting materials for each events is easy

Toggling between various functions and screens could be easier, especially a "go back" button would be nice

The quick add function to add multiple files at once makes it very easy to add board packages with up to 50 documents in each package.

I feel like the organization of the library could be better however I have not spent much time sorting it since taking over this roll.

I serve on a crown corporation; we meet once a month. Materials are provided by the staff of the corporation. Aprio presents everything in a well organized manner, it's easy to navigate.

It's user friendly, was easy to learn. Everything is laid out in an organized and functional manner.

nothing in particular, If anything make a different symbol (instead of a trash can) on items after you've read them. I read the materials before the meeting, then they have a 'trash' symbol on them. Maybe a 'read' symbol, or something else.

Simple and easy to use, the team is always very responsive when there's a question or issue. I can easily build board packages and send a link to the Directors. We also saved all our corporate policies, governance documents and Minutes here where it's easily assessable. Pricing is very reasonable too.

No complaints, this is one of the best and most simple Board Portals I've used. Our Directors never had an issue with Aprio.

We finally have everyone reading the latest version of documents and information. No more printing huge paper packages and documents.

- great support when learning the software both for the administrators and members using the program

- linking documents from library and surveys

I have been using this for three years and so far, it’s been great.

Features, ease of following along in meetings, We can let everyone know in advance if we will be in attendance. Appreciate that we can send messages to each other.

It took some time to get used to the format and all of the features that were available to us.