Board Intelligence Software

About Board Intelligence

Board Intelligence is a cloud-based platform built to help users develop and share ideas in the context of board management. It caters to listed, public-owned and private clients. Board Intelligence features a report writing toolkit, where users are provided a variety of report templates. The tool also provides online training to help users write board reports. Board Intelligence’s portal feature helps users keep records of board papers and review those papers through a user-friendly smart tool, which allows users to search through documents, annotate them and move to any report in the pack. Board Intelligence offers mobile applications for Android and iPhone. Support is available over the phone and through email. ...
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Board Intelligence User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

4.5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 11 reviews

Laura

Company size: 10,000+ employees

Industry: Hospital & Health Care

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2022

Large NHS Trust highly recommends

“The Board Intelligence application has proved an extremely efficient and practical tool for the management of our board level and other committee meeting’s governance. Providing an easy to use platform for the Company Secretariat and other administrators across our large NHS trust. The application includes ease of collation, management and sharing through a secure electronic link/app providing assurance when distributing large, complex and sometimes highly sensitive papers. The standard templates, drag and drop function and adaptability are valuable facets of the application at the admin level, where as the ease of use and annotation function is widely appreciated by users which supports effective meeting outcomes. The 24/7 technical support is highly responsive and effective and the customer service is friendly, informative and engaging. As one of the largest NHS trusts geographically we would highly recommend Board Intelligence as an aid to any corporate function”.

Pros

The application includes ease of collation, management and sharing through a secure electronic link/app providing assurance when distributing large, complex and sometimes highly sensitive papers. The standard templates, drag and drop function and adaptability are valuable facets of the application at the admin level, where as the ease of use and annotation function is widely appreciated by users which supports effective meeting outcomes. The 24/7 technical support is highly responsive and effective and the customer service is friendly, informative and engaging.

Cons

There is nothing about this application that we have come across that we not like.

Reasons for choosing Board Intelligence

We had an existing contract and experience of the product and were happy to continue this arrangement.

Richard

Company size: 501-1,000 employees

Industry: Education Management

Time used: Less than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2017

Great Product, Easy to Use - First Class Customer Support

Be using Board Intelligence software (Board IQ / Read) for about 15 months and it has been great. Easy to set up, great functionality and if you do get a problem, support is on hand 24/7 to help you solve the problem. Our Governors have taken to it really easily, and this has changed the way our governance model works. We have since rolled it out to other areas of the business including the Senior Leadership Team with huge success, all of which has resulted in pay and non pay savings whilst having all the key information at your fingertips in a secure environment. Have recommended it to colleagues and will continue to do so.

Pros

Easy to use. Customer Service. Great functionality.

Simon

Company size: 10,000+ employees

Industry: Retail

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

July 2022

Board & Board Committee document portal.

This is a secure and reliable means for sharing sensitive information with users who do not have accounts within our IT domain and therefore can access our cloud drives, etc.

Pros

Very easy to use and coordinates well with our IT environment. Good support to get it set up and whitelisted, etc - very cooperative and able to understand and work with the IT team. Day to day support is good but not really needed - it just consistently works well in the background. Support is usually prompt to reply and efficient to solve issues.

Cons

Main things which need development are item by item permissions, and in-app agreement to documents/resolutions. But these are not critical.

Diane

Company size: 1,001-5,000 employees

Industry: Maritime

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

July 2022

Board Intelligence

Excellent experience and would recommend the software. We use it daily and never have any complaints from users/the Board.

Pros

It is easy to upload documents, move them around and publish packs. Packs can also easily be replicated and moved to other shelves. The system is very reliable and the support team are really helpful and resolve issues quickly (in the very rare cases there are any issues).

Cons

The agenda is not flexible and we cannot customise to add our own fields so we have to produce our own separate agenda.

Reasons for switching to Board Intelligence

Was unhappy with software at the time

Lesley

Company size: 501-1,000 employees

Industry: Education Management

Time used: Less than 12 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2017

A PA's Prospective

I cannot rate this software high enough. It was easy to learn and is user friendly, it has made my life so much easier, no longer reams of papers to collate and bind. It is particularly useful that you can update papers if there are late changes and it is so easy to do so. Suffice to say that we have been extremely impressed with both the system and service that we have received from Board IQ. I am the main administrator and find it so easy to use as do our 18 Governors who receive regular papers from me via the portal. I really can't say anything detrimental about the system. I love the library effect and all of our Governors find it so easy to find what they are looking for.

Pros

The time it has saved me

Cons

Not sure there is anything

Response from Board Intelligence

Thank you Lesley!

Replied March 2017