“The Board Intelligence application has proved an extremely efficient and practical tool for the management of our board level and other committee meeting’s governance. Providing an easy to use platform for the Company Secretariat and other administrators across our large NHS trust. The application includes ease of collation, management and sharing through a secure electronic link/app providing assurance when distributing large, complex and sometimes highly sensitive papers. The standard templates, drag and drop function and adaptability are valuable facets of the application at the admin level, where as the ease of use and annotation function is widely appreciated by users which supports effective meeting outcomes. The 24/7 technical support is highly responsive and effective and the customer service is friendly, informative and engaging. As one of the largest NHS trusts geographically we would highly recommend Board Intelligence as an aid to any corporate function”.

The application includes ease of collation, management and sharing through a secure electronic link/app providing assurance when distributing large, complex and sometimes highly sensitive papers. The standard templates, drag and drop function and adaptability are valuable facets of the application at the admin level, where as the ease of use and annotation function is widely appreciated by users which supports effective meeting outcomes. The 24/7 technical support is highly responsive and effective and the customer service is friendly, informative and engaging.

There is nothing about this application that we have come across that we not like.

Excellent experience and would recommend the software. We use it daily and never have any complaints from users/the Board.

It is easy to upload documents, move them around and publish packs. Packs can also easily be replicated and moved to other shelves. The system is very reliable and the support team are really helpful and resolve issues quickly (in the very rare cases there are any issues).

The agenda is not flexible and we cannot customise to add our own fields so we have to produce our own separate agenda.

This is a secure and reliable means for sharing sensitive information with users who do not have accounts within our IT domain and therefore can access our cloud drives, etc.

Very easy to use and coordinates well with our IT environment. Good support to get it set up and whitelisted, etc - very cooperative and able to understand and work with the IT team. Day to day support is good but not really needed - it just consistently works well in the background. Support is usually prompt to reply and efficient to solve issues.

Main things which need development are item by item permissions, and in-app agreement to documents/resolutions. But these are not critical.

The BI team are constantly seeking to evolve the product. Our Account Manager and helpdesk staff are very helpful and quick to respond.

Intuitive system to use and administer. Responsive 24 hour helpdesk staff. Proactive in adding value via tutorials, networking events and seminars.

Does not upload directly from Sharepoint sites except via File Explorer. There have been some spooling /outages when building packs, and times when directors have needed to reload the app to get access.

Very pleased indeed at the relationship I have made with the BI team. the product is great and the customer service (as I have said elsewhere) is superb

Ease of set-up, ease of use, great value and superb customer support/service

No issues to raise. I gather feedback from my team on usability, ease of service and customer service and the responses are always positive.

Be using Board Intelligence software (Board IQ / Read) for about 15 months and it has been great. Easy to set up, great functionality and if you do get a problem, support is on hand 24/7 to help you solve the problem. Our Governors have taken to it really easily, and this has changed the way our governance model works. We have since rolled it out to other areas of the business including the Senior Leadership Team with huge success, all of which has resulted in pay and non pay savings whilst having all the key information at your fingertips in a secure environment. Have recommended it to colleagues and will continue to do so.

Easy to use. Customer Service. Great functionality.

I cannot rate this software high enough. It was easy to learn and is user friendly, it has made my life so much easier, no longer reams of papers to collate and bind. It is particularly useful that you can update papers if there are late changes and it is so easy to do so. Suffice to say that we have been extremely impressed with both the system and service that we have received from Board IQ. I am the main administrator and find it so easy to use as do our 18 Governors who receive regular papers from me via the portal. I really can't say anything detrimental about the system. I love the library effect and all of our Governors find it so easy to find what they are looking for.

The time it has saved me

Not sure there is anything

Board Intelligence is very intuitive and easy to navigate. Its collaboration tools are extremely useful.

Drag -and-drop functions would facilitate migration of files across the different shelves/bookcases.

The overall experience has been really good. Very impressed with the product and what it can do (although I only use a small part of it at the moment). I am especially impressed with the customer service and response times with any queries or questions - always super helpful. That makes such a difference when using a product not familiar with or just not used for a while.

I like the software but a little too early for me to say why as it is all very new to me at the moment.

Same as above, not really so familiar with it that I can give a fair comment at this stage.

Our overall experience has been very good, with only a few issues. The issues were addressed fairly quickly.

Its easy to use

You are unable to move things easily around the shelves..... the packs are only in published order.

We chose Board IQ following a tender process and have not been disappointed by our choice. The software is extremely easy to use and has all the functionality that you could need from an admin and user perspective. They provide a first class service and are extremely responsive to answering questions and resolving any issues.