About Diligent Boards

Diligent Boards is a content management solution for creating, distributing and collaborating on board meeting materials. Designed for small and large businesses, Diligent Boards aids in creating digital materials to support any organization with a board. Cloud-based and on-premise deployment options are available.

Users that are attending board meetings on Diligent Boards can view current and past meeting archives, manage annotations, view shared resource repositories and access contacts and calendars. Board members can access information online and offline with the option to store materials locally.

Administrators in charge of running meetings can maintain an agenda archive, update resource repositories, create custom q...


Read More

Supported Operating System(s):

Windows 7, Windows Vista, Web browser (OS agnostic), Windows 8

249 Reviews of Diligent Boards

Average User Ratings

Overall

4.73 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(175)

175

4 stars

(49)

49

3 stars

(6)

6

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 249 results

August 2018

User Profile Picture

Matt from Scotiabank

Verified Reviewer

Company Size: 10,000+ employees

Industry: Banking

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

A board management software that delivers unparalleled excellence

Outstanding!

Pros

When we switched over to Diligent, we were expecting a bit of a transition period. But we were pleasantly surprised that everyone found it so easy to jump into this program because the design is so intuitive and very little training was required to operate it. The software has also has gorgeous and elegant aesthetics which makes it very appealing. It's a fast and secure way to handle sensitive information. Our board members are able to access the information both in online and offline mode, while TouchID ensures that only those who have permission can see them. It also allows us to move away from a paper-based environment which are also a security risk.

Cons

I think the years that the developers have spent studying how board members work and interact has truly paid off because you have a simply outstanding software that serves its customers well. I think the only thing that could possibly make it better is if they increased the scrolling speed when you’re looking through a lot of files.

Response from Diligent

Replied October 2018

Hi Matt! Many thanks for taking the time to tell us about your experience and leaving us such a wonderful review! We really appreciate you being our customer and helping to share the word about us. Thank you!

June 2018

Madeleyne from Alcaldia de Caracas

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

June 2018

Messenger is a fabulous communication tool easy and safe.

Messenger is an amazing work tool very easy to use. It is reliable, it gives me security when sending messages or information to my team in various work meetings. It is a secure tool that allows me to access it through the login.

Pros

It allows me a safe and transparent communication, it automatically saves me important messages. I can create conversation groups, share documents and files in meetings in a secure way. It's excellent.

Cons

If I had any difficulty in working with this application it would surely be due to mishandling on my part. I really do not see any disadvantage in this software.

Response from Diligent

Replied October 2018

Thank you for the review, Madeleyne. We are so pleased to hear that Messenger has been adding so much value to your work!

November 2020

Sarah from Southern Company

Company Size: 10,000+ employees

Industry: Utilities

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Happy Diligent Customer

Diligent can be used as a way to securely communicate with the Board across various access points - from uploaded materials to surveys to messages - and I love how widely-known it is. Our directors are familiar with it, and even if they aren't they can easily learn how to use it because it's so intuitive. Diligent provides hands-on, 24/7 help and support, and that can make all the difference in the world before a big board meeting. Overall, we are very satisfied and plan to stick with Diligent for years to come!

Pros

The three things that make Diligent stand out to me are: - 1) It is easy to use, both on the administrator side and the user side. The features are intuitive and easy-to-learn. - 2) Their customer service is amazing! We really appreciate [SENSITIVE CONTENT HIDDEN] for always being there for us, ready to answer a question or assist with an issue. - 3) It is highly secure and provides a sense of comfort in knowing our materials are safe and protected. We are very satisfied customers!

Cons

I can't think of any complaints. It's true that they're on the pricier side, but you're paying for a lot more than a board portal - you're paying for research, for ingenuity, for corporate governance guidance, for the latest technology, and for top-notch customer service - so it's worth the price tag!

Reasons for Choosing Diligent Boards

We have a long-standing history with Diligent and wanted to keep that relationship intact. More importantly, our directors, management, and administrative staff were satisfied with Diligent, and we aim to keep them happy! As long as Diligent is providing for our needs, we'll be loyal customers!

October 2019

Chintha from Education

Company Size: 51-200 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

October 2019

Messenger is a one of best app that can bee use to chatting with people

Messenger is a best app for texting with our friends and sending photos, documents, locations and etc. Find new friends and share stories with our friends it give very better experience to people. For finding latest news stories, find pages, funny things we can use messenger. Takes this. And have a amazing experience with it.

Pros

Messenger is a popular app which is People use to chatting with friends . It have more options to use people. We can take photos instantly when we at chatting with someone and then we can post our stories on it. It is actually connected with Facebook because of that we can find more friends in there. Here have best of one option is discover we can use it to fine the things what we need to know as educational pages, business pages, funny things etc. And also we can wave to people or friends of ours. Another thing is there we can take video calls also. And then on messenger if we need to connect with instagram we can connected. Thus here we can send or receive message requests to which people are not in our friend list on Facebook another special thing is there we can reply to someone by using their texted message by sliding on it. Take the messenger app and enjoy it.

Cons

On messenger video calls may difficult and here it is connected with Facebook so it may serve same friends to us. Thus it may serve some difficulties when we sending photos

June 2019

Reshma from Camden Council

Company Size: 5,001-10,000 employees

Industry: Government Administration

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

4.0

Functionality

2.0

June 2019

Uploading to Diligent

Hard work

Pros

Not sure as yet. would like to see what amendments can be made to help with issues raised below

Cons

loading lots of documents takes ages when you have lots of appendices Not having the ability to create new meetings and adding relevant directors to those meeting rather than having to go to Diligent

Response from Diligent

Replied June 2020

Thank you for sharing your review as a new user, Reshma! We appreciate that you've shared constructive feedback about appendices please know that your suggestion has been taken into consideration as we continue to make improvements to the platform. Our team is always here to help should have any questions, or if you'd like to share any further feedback.