eSCRIBE software


9 reviews(4.0/5)
9 reviews(4.0/5)

eSCRIBE is a cloud-based meeting and agenda management tool. It is built to help governmental, educational and health care institutions maintain records and handle all stages of the meeting lifecycle. The product offers features that are relevant to both participants and administrators.

For meeting participants, eSCRIBE features agenda management, session management and meeting logistics. Its agenda management feature focuses on the creation and distribution of agendas. With meeting logistics, users can schedule and manage deadlines and attendees in the meeting.

For administrators, eSCRIBE includes minutes management, action/log management, publishing/archiving and more. The action log helps users plan by delegating tasks, designing to-do lists and reporting and analysis. Users can publish data in HTML and PDF formats.

The solution is compliant with AODA and WCAG 2.0 to meet accessibility requirements. The solution offers support both over the phone and via email.

Supported Operating System(s):
Web browser (OS agnostic)

9 Reviews of eSCRIBE

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  • Richard from City of Saint John

    November 2017

    Been using eScribe now for about 3-4 years and it's been great!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Workflows to approve reports, ability to do a lot of the technical stuff on my own without the assistance of an IT department.

    Cons

    I seem to get an issue with "incorrect file structure" in the PDFs whenever I try to do anything with the PDF afterwards

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: eSCRIBE, eSCRIBE

    November 2017

    Hi Richard - Glad to hear we've been helpful. Sorry to hear about the hiccup with regards to PDFs. Our support team will be in touch and it should be resolved easily as it seems to be a setup issue. Thanks again, Richard, for your support!

  • Kim from School District No. 67 (Okanagan Skaha)

    Number of employees: 1,001-5,000 employees

    November 2017

    I appreciate the paperless management of meetings.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The ability to manage meetings without paper required.

    Pros

    the ability to publish to participants,
    the defer option to move an item to a future meeting,
    the ability to reorder the meeting items,

    Cons

    the way that the text doubles uncontrollably,
    the resolution shows on main page but in the edit button it disappears until entered into again,
    the inability to track resolutions (I am not sure how others manage their resolutions to ensure completion or to see what resolutions are still "on the books"),
    I would like to learn more about the software as I do not believe I am using it to it's full potential.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: eSCRIBE, eSCRIBE

    November 2017

    Hi Kim - Thank you for your feedback! We'd love to set some time aside for training so you can take advantage of our software. Sorry to hear about the issues. The good news is that they seem to be associated with an older version, which our support team can easily fix. We'll be in touch! Thanks Kim!

  • Connee from School District No. 27 (Cariboo-Chilcotin)

    Number of employees: 501-1,000 employees

    November 2017

    It has been an overall positive experience. Customer service is awesome!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Peace of mind knowing that confidential documents are secure.

    Pros

    I like that everything is together in one document. The system is secure and confidential. The system is accessible from wherever meeting attendees are located.

    Cons

    The program does not move fast enough. Taking minutes can be held up. The curser jumps around at times. Changing spacing in documents is clunky and has to be done each time. Processing task lists continues to be an issue.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: eSCRIBE, eSCRIBE

    November 2017

    Hi Connee - Our Support team will be happy to hear your experience with them has been positive! We'll send them your way again to get those glitches fixed. Thanks Connee!

  • Wanda from City of Bathurst

    Number of employees: 51-200 employees

    October 2017

    Escribe is not user friendly, but when I have a question I'm able to get my answers quick

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I find escribe to be a software that answers all needs when it comes to municipal meetings. I would recommend it to with much confidence.

    Pros

    I like that it is converted to Words and that I can make changes in that manner. I also like that I can set up many meetings at once.

    Cons

    I find it not very user friendly, I do a lot of searching at times before I am able to find what I am looking for. Although, we are going to have a training session in the new year, this may help.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: eSCRIBE, eSCRIBE

    November 2017

    Hi Wanda - Thank you for your feedback! We're continuously making improvements to our software to become more user-intuitive. We look forward to the upcoming training session with you and your team. Thanks again!

  • Roberta from Municipality of Lambton Shores

    Number of employees: 10,000+ employees

    June 2017

    eScribe has been an absolute benefit to Lambton Shores.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It makes putting together an agenda a pleasure instead of the old nightmare it use to be. The ease of putting in agenda items once approved is amazing. Easy to use the report writing. Approval process is great. Still iffy on the minutes taking. Does take some getting use to especially when Council puts a motion forward then brings in another before the vote. I

    Pros

    It has made an great difference on the delivery of our agendas to Council. Council members prefer to have the agenda right in front of them either on their computer or ipad rather than a paper copy.

    Cons

    The information provided for updating is a bit confusing. As I am not a techno wizard when the updates come I am never sure if they are to be forwarded on to all eScribe users or just ipad users. I am very technologically challenged.

    Review Source: Capterra

    Response: eSCRIBE, eSCRIBE

    November 2017

    Hi Roberta - Thanks for your feedback! Apologies for any confusion. We'll be in touch with you and see what we can do to make things easier for you. Thanks for taking the time to review us!

  • Jaclyn from York Regional Police Services Board

    June 2017

    Great product which helps us run our meetings seamlessly.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Product has all the features we are looking for and Customers service is always courteous and quick to solve any issues we encounter.

    Review Source: Capterra

    Response: eSCRIBE, eSCRIBE

    November 2017

    Hi Jaclyn - We're happy to hear that we've met your expectations. Our support team is one of our proudest assets, we will definitely keep our work quality up! Thanks for your feedback, Jaclyn!

  • Judy from Kawartha Lakes

    Number of employees: 501-1,000 employees

    June 2017

    We have had great success with the new version and the added features.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Track tasks to ensure completion of directions.

    Pros

    Ease to create agendas and the task management allows us to keep track of outstanding issues from every meeting. We are looking forward to seeing the product in HTML.

    Cons

    Formatting issues arise with the minutes due to the tables. Sometimes it is frustrating resolving these issues and it takes time when rushing to complete the minutes.

    Review Source: Capterra

    Response: eSCRIBE, eSCRIBE

    November 2017

    Hi Judy - Thank you very much for taking the time to share your feedback! We understand how it can get frustrating. Our support team will be in touch to see how we can make your eSCRIBE experience better!

  • Alison from Champlain Township

    Number of employees: 11-50 employees

    June 2017

    There were a lot of hitches, glitches to start with. There are still the occasional glitches.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Time saving, elimination of paper. Easy for contributors.

    Pros

    It totally eliminates the need to print an agenda. Contributors upload easily and directly.
    More work prior to a meeting, but less work afterwards.

    Cons

    Slow during meetings. Trying to find a report in the "added" is a bit of a challenge, even with filters. Still the occasional glitch. I am sure there are features that I am not aware of and not using. Follow up training - review with eScribe staff would be useful.

    Review Source: Capterra

    Response: eSCRIBE, eSCRIBE

    November 2017

    Hi Alison - Thanks for your feedback! Glad to hear that we're saving you time and paper. Your account manager will be in touch to do an evaluation on the system. Thanks Alison!

  • Nishith from Tatvasoft

    Number of employees: 501-1,000 employees

    May 2017

    Its the best meeting management tool available. Its eases the work to organise the meeting.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    If you are looking for the paperless meeting solution than this one is definitely for you.

    Pros

    The most I like about this software its give seamless offline experience as well. It handles every details about the meeting very efficiently and specially its voting management is the great feature to experience.

    Review Source: Capterra

    Response: eSCRIBE, eSCRIBE

    November 2017

    Hi Nishith - Thank you for your support! We are very proud of our software and are happy to see the impact we've had on our customers. The voting feature is definitely one of the best sellers.

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