About Nasdaq Boardvantage

Nasdaq Boardvantage® is a board portal that helps companies of all sizes work better. Purpose-built to optimize the entire workflow of meetings, it is user-friendly and offers the resources of a global brand that is at the forefront of corporate governance leadership. But what’s our biggest asset? You. When you come to us, we listen. That’s why we were selected by the Customer Service Institute of America (CSIA) as the first-place winner of the 2020 International Service Excellence Award in the “Division of a Large Business” category. With 24/7/365 support, and comprehensive onboarding, we partner with you in working towards a better tomorrow. Nasdaq Boardvantage® is designed to drive excellence at every step. Easily plan meetings, add details, attach content,...
Nasdaq Boardvantage leadership meeting
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Nasdaq Boardvantage Reviews

Overall Rating

4.63

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 65 reviews

Anonymous

Company size: 51-200 employees

Time used: More than 2 years

Review Source: Capterra

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

September 2021

Nasdaq Boardvantage Review

Pros

The ease with which it allows my to deploy my work as well as collaborate with external stakeholders to ensure material for meetings are easily accessible.

Cons

The learning curve for new members could be a bit steep but our company has done a great job of developing learning tools as well as leveraging the e-learnings available on Boardvantage to flatten that curve.

Response from Nasdaq

Thank you for writing a review on Nasdaq Boardvantage. We are happy to hear that our platform is improving collaboration with external stakeholders. Please feel free to reach out to your Account Manager anytime for training resources or any other questions.

Replied October 2021

Heather

Company size: 2-10 employees

Industry: Hospital & Health Care

Time used: More than 2 years

Review Source: Capterra

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

May 2020

Board Portal

My overall experience with Nasdaq Boardvantage has been very positive.

Pros

What I like most about NASDAQ Boardvantage is their customer support. Not only are always helpful and pleasant, but they are readily available.

Cons

The software is super easy to use. I have guided people over the phone. What I don't like is my company's point person keeps changing. I am not sure if they are moving to other positions within the company, or they have high turnover.

Reasons for choosing Nasdaq Boardvantage

The decision to go with Nasdaq was an executive committee decision and other members had used Nasdaq and liked it.

Response from Nasdaq

Hi Heather, thank you for leaving us this review. We will share your feedback with our team, and we appreciate your patience as we transition points of contact. Our commitment to delivering fantastic customer support is as strong as ever, so if you have questions, please don't hesitate to reach out to us!

Replied June 2020

Jonathan

Company size: 10,000+ employees

Industry: Information Services

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

2

VALUE FOR MONEY

3

FUNCTIONALITY

4

June 2021

Unacceptable product

I rarely have a satisfactory experience.

Pros

Not much. Just doesn't work well. Decent design.

Cons

There has be worse portal software out there somewhere, but it's hard to imagine. Antiquated login procedures, attachments don't always stay attached, doesn't function at all with Android phones, hard to print from it. None of our Board members are happy with it. Almost surely it would be better if NASDAQ didn't own it, in fact maybe it was better before NASDAQ owned it.

Response from Nasdaq

Hi Jonathan, we appreciate your feedback. We've recently updated our user login experience, however we are always looking to improve our product based on your needs. If you need assistance in optimizing your experience using Nasdaq Boardvantage, please reach out to our award-winning customer support team.

Replied June 2021

Phillip

Company size: 11-50 employees

Industry: Insurance

Time used: Less than 2 years

Review Source: Capterra

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

June 2020

Best Option: Boardvantage!

secure transmitting of info to Board Members is a huge improvement and document managing during a meeting is much improved with the software.

Pros

Functionality and ease of use are both fantastic. With all the bells and whistles it is easy as a user.

Cons

None. Like all of them it is a little tough to get documents exactly where you want them w/in a Board Book.

Reasons for choosing Nasdaq Boardvantage

Price was close enough and much better functionality with Boardvantage. Images within the Board Book are sharper as well.

Response from Nasdaq

Phillip, thank you for sharing your positive experience using Nasdaq Boardvantage! We are pleased to hear that you are happy with our security and document management features. Our team is committed to improving your workflows and we look forward to continuing to support you and your colleagues.

Replied July 2020

Katherine

Company size: 5,001-10,000 employees

Industry: Financial Services

Time used: More than 2 years

Review Source: Capterra

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

September 2021

Keeping Our Organization's Board Organized

Approvals are easy to accomplish quickly, the customer support is amazing, the software is fairly intuitive and easy to use.

Pros

Nasdaq/Boardvantage is the best way to keep your Board materials organized, easy to search and all in one place. I am so glad the days of sending board materials overnight and then slip-sheeting updated documents on meeting days is over!

Cons

As a keyboard person, I wish hitting the "Enter" key were an option (rather than having to grab mouse to click on "Submit" button).

Reasons for choosing Nasdaq Boardvantage

I had used Boardvantage previously.

Response from Nasdaq

Thank you for you review Katherine! We are happy to hear that Nasdaq Boardvantage makes the approval process easy and our customer support is meeting your needs. We value your feedback and are always looking to enhance the user experience.

Replied October 2021

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