Apiant automations have taken us to the next level

Apiant has automated our purchasing, tracking and some of our order processing.

Pros

The apiant team developed automations for applications no other company we contacted wanted to tackle. Customer service has been excellent and issues are handled quickly.

Cons

Automations are not something we can create on our own.

A powerful, versatile API integration platform delivering extensive capability thru intuitive tools.

Daily ease of integration and API connectivity without limits!

Pros

The library of component assemblies and subassemblies that have been created and vetted in the crucible of real life integrations provide an powerful jump start to each and every integration task. This library also speeds the process of learning the capabilities of the system through providing functional examples of a wide variety of possible applications. Apiant constantly enhances and broadens the platform and its capabilities based upon realtime feedback from their clients. The platform has several levels of depth to allow the user to traverse from basic assembly creation to the deepest conceivable custom integrations. The platform also provides an organizational model or metaphor that eases the burden of keeping track of and maintaining the integrations over time.

Cons

There is clearly a tradeoff between the extreme depth of the platform and the ease of getting up to speed on all of its capabilities. But my clear preference is for this type of platform that, with a reasonable effort, can be effectively utilized for almost any task in its focus area, rather than a platform that is easier to grasp all at once but runs out of gas (capability) at a critical point.

poor accuracy

I would be very happy if it would work ! So i'm deeply unsatisfy with the overall experience

Pros

If the software would be accurate and if the developper would tell us the truth about the product It would be a big pro. The idea of the product is awesome specially during the pandemic period for zoom user.

Cons

Customer service: I got the following response : we dont take time to call our users once their purchase the product. We've been told the software would be accurate and it's now, now they saying it's from MBO's fault. I never had that problem before. The email are sometimes not sending at all. or 2 hours lates :( We didn't get our 7 free trial. We've been charged right away. We also have been told we would have a service ready which isn't true. It's true! They havent figured out how to send the recording of zoom meeting, although we have been told before payement that it was possible. Customer service is pretty deficient

Neat solution

Excellent

Pros

Easy face-to-face set-up to question and tailor-make functionality of software

Cons

Would like easier access to customise auto-generated email script

Amazing and intelligent team, easy to work with

Pros

Apiant is so powerful in what they can accomplish, yet they make it look so simple. As an individual who doesn't have a whole lot of experience with API integration, this was a superb software to learn from and use on a daily basis. The platform is extremely user-friendly and the customer/tech support is quick and really helpful. Apiant staff are intelligent and respond very quickly to all of our queries. Apiant was able to integrate dozens of our clients with QBO & Tipalti (our payment processing platform), enabling it to even handle multi-currency bills and accounts which is really important considering we are an international accountancy firm. On top of everything, they're actually quite affordable which is a plus plus.

Cons

There are a few kinks that can be worked out, such as the Connections page that should show which user accounts are connected to which app. I believe they have already worked on a fix for this, but again, very minor. The best thing about Apiant is that they value feedback and will actually consider and implement changes to their software to make it as user-friendly as possible.