--- title: "Appian Software Reviews, Demo & Pricing - 2026" description: "Review of Appian Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/bpm/appian-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Route Planning Software](https://www.softwareadvice.com/fleet-management/route-planning-comparison/) / Appian Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/product/2220-Appian2/reviews/)[Alternatives](https://www.softwareadvice.com/product/2220-Appian2/alternatives/) # Appian Review Custom quote 1 plan Wondering if Appian is right for your organization? Our Route Planning Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Appian 4.5 [(13)](https://www.softwareadvice.com/product/2220-Appian2/reviews/) Pricing Pricing available upon request ### About Appian Trimble Appian is an enterprise fleet routing, dispatch, and resource management software designed to optimize logistics and delivery operations. By leveraging advanced algorithmic optimization, Appian enables businesses to dynamically design cost-effective routes, streamline dispatch workflows, and reduce fuel consumption and transit times. Key capabilities include real-time driver tracking, territory management, dynamic ETAs, customer communication tools, and mobile integration with electronic proof of delivery (ePOD). Whether managing daily dynamic schedules or long-term fixed routes, Appian empowers fleets to maximize asset utilization, ensure on-time delivery performance, and drive long-term profitability. Wondering if Appian is right for your organization? Our Route Planning Software selection experts can help you in 15 minutes or less. ## Appian User Interface ## Popular Appian Alternatives Main Product Appian 4.5 [(13)](https://www.softwareadvice.com/product/2220-Appian2/reviews/) Ratings Breakdown - 4.15Ease of use - 4.30Value for money - 4.27Customer support - 4.54Functionality Pricing Available upon request Get Price Alternative Product [Transvirtual](https://www.softwareadvice.com/retail/transvirtual-profile/) 4.8 [(72)](https://www.softwareadvice.com/retail/transvirtual-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.63Value for money - 4.43Customer support - 4.56Functionality Pricing Available upon request Get Price Alternative Product [Motive](https://www.softwareadvice.com/fleet-management/motive-profile/) 4.5 [(1688)](https://www.softwareadvice.com/fleet-management/motive-profile/reviews/) Ratings Breakdown - 4.42Ease of use - 4.21Value for money - 4.40Customer support - 4.39Functionality Pricing Available upon request Get Price Alternative Product [TMS.AI](https://www.softwareadvice.com/scm/rose-rocket-profile/) 4.4 [(35)](https://www.softwareadvice.com/scm/rose-rocket-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.41Value for money - 4.59Customer support - 4.31Functionality Pricing Starting at $2080.00 per month Get Price Alternative Product [Tracx](https://www.softwareadvice.com/fleet-management/tracxtms-profile/) 4.8 [(12)](https://www.softwareadvice.com/fleet-management/tracxtms-profile/reviews/) Ratings Breakdown - 4.75Ease of use - 4.64Value for money - 4.91Customer support - 4.50Functionality Pricing Starting at $22.00 per year Get Price Alternative Product [OptimoRoute](https://www.softwareadvice.com/fleet-management/optimoroute-profile/) 4.6 [(268)](https://www.softwareadvice.com/fleet-management/optimoroute-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.48Value for money - 4.60Customer support - 4.49Functionality Pricing Starting at $35.10 per month Get Price ## Appian Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Appian Features - Popular features found in Route Planning Delivery Tracking Fuel Tracking GPS Live Driver Tracking Mobile Access Performance Metrics Scheduling Status Tracking Territory Management - More features of Appian 3PL Management Activity Tracking Alerts/Notifications Asset Tracking Automated Scheduling Barcoding/RFID Customer Portal Data Import/Export Delivery Management Dispatch Management Document Management Drag & Drop Driver ETA Driver Management Electronic Signature Fleet Management For Freight Operations For Restaurants Geofencing Geographic Maps Geolocation Historical Reporting Location Tracking Mobile Alerts Mobile Signature Capture Multi-Location Order Management Order Tracking Progress Tracking Proof of Delivery Purchase Order Management Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Reporting Real-Time Updates Reporting/Analytics Reporting & Statistics Route Management Route Optimization Routing Strategic Planning Transportation Management Vehicle Tracking Work Order Management ## Appian Integrations Okta Integration rated undefined from -1 review ## Appian User Reviews ## Appian customer ratings - Overall rating: 4.5/5 - Total reviews: 13 ### Rating distribution - 5 stars: 7 reviews (54%) - 4 stars: 6 reviews (46%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.2/5 - Value for money: 4.3/5 - Customer support: 4.3/5 - Functionality: 4.5/5 --- ### Appian - Overall rating: 5/5 - Reviewer: Michael B. - Verified reviewer: Yes - Industry: Building Materials - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Once set up it did all that was promised and more #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Appian has been a very good tool for my company. #### Cons All good, nothing to complain about. As with all tools it took time to adjust. --- ### Review - Overall rating: 4/5 - Reviewer: Daniel M. - Verified reviewer: Yes - Industry: Textiles - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review. the program has been very helpful and highlighting where our delivery inefficiencies are and providing us the tools to mitigate them. Provides a great visual representation of customer layout across the map which also highlights potential areas to focus sales on. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros That they were able to adapt it to you business model. what we do is not your traditional delivery cycle and they were able to adapt the program to make it work for us. it has been very helpful since. for the most part it is easy to use. #### Cons there are little features i would like to see added to the software which would make it faster and easier and i have been told it is being worked on so this is good. i look forward to getting them installed. --- ### Direct Route / Resource Pro - Overall rating: 4/5 - Reviewer: Melissa E. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 5001-10000 employees - Product usage: Used monthly for more than 2 years - Reviewed: July 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It's great for dedicated fleets or private fleets. #### Cons Some of the inconsistencies between what we were told it does vs. what it actually does. #### Reasons for choosing Appian Appian was the only company that offered a tool that could do fleet resource scheduling for an entire week at a time. --- ### Appian For Medosweet Farms - Overall rating: 5/5 - Reviewer: Stuart F. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The product is simple to use and shows immediate results and impact of the choices made while routing. The interface can be customized to best fit your configuration. Drivers love the DR Track website. #### Cons There are some aspects that feel a little bit clunky and requires too many key strokes, but the product as a whole seems to have very little issues so far. --- ### Great for easing dispatch scheduling - Overall rating: 5/5 - Reviewer: Calvin J. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the ability to foresee driver hours in advance. that give me the flexibility to even the loads among drivers. #### Cons I feel Resource Pro could be more user friendly. it is currently a ton of steps to learn to use it properly. --- ### Direct Route - Overall rating: 4/5 - Reviewer: Michael B. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: July 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review. As a Direct Route user we have been able to optimize our routes and do advanced route modeling. Very good product. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Very powerful routing solution, works for our day-to-day needs #### Cons The software takes awhile to learn how to use, but is not too complex --- ### Efficient Routing Tool - Overall rating: 5/5 - Reviewer: Joyce Y. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review. My overall experience has been good, our customers also appreciate the output the product provides and we use it regularly in the business. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros We had a helpful team with onsite training for successful integration and resource pro is very useful to incorporate into sales presentations. Good for internal operational routing as well as customer facing. #### Cons The user interface can be a bit more clear in terms of what function each setting does, it is not as obvious for infrequent users. --- ### Great product and partner - Overall rating: 5/5 - Reviewer: Robin R. - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Product functionality great product highly recommended. It also has the ability to pull in external data to create views. #### Cons User interface for charting and other functions can be better. Also, there is lack of technical documentation of engines. --- ### Appian Training Review - Overall rating: 4/5 - Reviewer: Gary G. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The ability to create and use multiple data sets for comparison of routes in real-time. #### Cons Resource Pro is an additional Add-On not included with the package. --- ### Repeatable Business Automation Using Appian - Overall rating: 5/5 - Reviewer: Sanjeev T. - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It has an automated process that will always work in the same way. No more dependencies on people remembering what needs to be done or how to do it. #### Cons Appian is continually improving the product but having to learn new features every 3 months (upgrade schedule) can be a challenge. --- Showing 1 - 10 of 13 Reviews [See All Reviews](https://www.softwareadvice.com/product/2220-Appian2/reviews/) ## Other Top Recommended Route Planning Software [Motive](https://www.softwareadvice.com/fleet-management/motive-profile/) **4.5** (1688) Recently recommended **28** times [Elite EXTRA](https://www.softwareadvice.com/fleet-management/elite-extra-profile/) **4.7** (388) Recently recommended **19** times [Cigo](https://www.softwareadvice.com/fleet-management/cigo-profile/) **5.0** (20) Recently recommended **16** times [Geotab](https://www.softwareadvice.com/fleet-management/my-geotab-profile/) **4.4** (100) Recently recommended **10** times Stuck Between Options? 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