APPSeCONNECT vs CommandCenter

RATING:

4.7

(154)

APPSeCONNECT has 154 reviews and a rating of 4.74 / 5 stars vs CommandCenter which has 15 reviews and a rating of 4 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (154)
4.0 (15)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
May 20, 2024
January 2, 2019
Pros/Cons
  • Pros

  • Software use is really easy trough APPSeConnect portal, where I can see all that I can manage. Its a very good software.
  • Relatively easy to use once you get the hang of back end admin. Has additional bi-directional feeds we hope to use in future.
  • Cons

  • There is not a great notification system when it comes to errors. I can't get real time error warnings.
  • Few things which came into issues while accessing are Drag & Drop Interface, Real Time Updates & Third Party Integration.
Read all user reviews
  • Pros

  • I really like the alerts it gives you and the ability to manage a desk more efficiently.
  • It's been a great transition for staff with great customer support that insured our success. We were able to customize to build the best sorting and tracking by function.
  • Cons

  • That gets frustrating when you want to label your scans and can't then get interupted and forget to go back to label for the next person to finish the work order.
  • It can be frustrating as to how easy it can be to lose the little plus sign on a task in work order view when adding additional documentation.
Read all user reviews
Pricing Range
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$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos