Ratings & Reviews

Overall Rating

4.64 / 5 (1,087)

4.40 / 5 (100)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

5.0 / 5

4.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

March 13, 2020

February 17, 2020

Pros/Cons

  • Pros

  • Excellent features and easy to use. Mobile phone app is very good.

  • My Favorite feature of this software is how easy it is to pull up the info you need from any device. The app works very well!

  • Cons

  • At the time the AD integration wasn't live and we had to duplicate our data entry efforts. That's now been resolved.

  • The only con is how the software is difficult right out of the box. It's extremely powerful so it does take a little bit of time to get used to it.

  • Pros

  • It's incredibly flexible and easy to use. Makes integrations a cinch!

  • great visibility where cases are within the process. easily configurable.

  • Cons

  • It's not open source, so it's more expensive than some available platforms on the market. But it's very good value for money anyway.

  • Sometimes the software freezes and takes like five minutes to be ready again. But after that everything works well

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots