Jira vs ProcessMaker

Jira has 10845 reviews and a rating of 4.39 / 5 vs ProcessMaker which has 173 reviews and a rating of 4.46 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.39 / 5 (10,845)

4.46 / 5 (173)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

4.0 / 5

Customer Support

4.0 / 5

4.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

October 18, 2021

July 21, 2021

Pros/Cons

  • Pros

  • Great Product, very easy to use and very quick to learn. Can do multiple things through this software.

  • This software is awesome simple to use and beyond easy to teach others to use. Our company loves it so much

  • Cons

  • Can sometimes get complicated and a bit messy once you begin linking tasks / projects and epics together.

  • Great for technical users, not so great for business people

  • Pros

  • Flexibility in process design, great support, good documentation, powerful tool, Mobile app

  • Its ease of working, it saves the design of html and super implemented to what a client wants

  • Cons

  • Usability, ease of use is reasonable but a little updated

  • One thing I do not like about ProcessMaker is that it is still very much human cerntered. This can be taken care of if an automation feature is added.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

FrontRunners

2021

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos