BIC Platform

RATING:

4.7

(33)

About BIC Platform

The BIC Platform covers the entire spectrum of digital transformation in just one software solution. It offers companies of all industries and sizes an intuitive and technically excellent way to manage and digitalize their processes. The BIC Platform is modular and consists of the following functionalities: From process modeling and analysis (BIC Process Design) to process execution and automation (BIC Process Execution) to measurement and monitoring of real processes (BIC Process Mining). The BIC Platform is used for a variety of use cases: Process Management, Risk Management, Quality Management and Business Intelligence. Benefit from a high level of user-friendliness, intuitive operability, web-based access from anywhere in the world (incl. offline version) and indiv...
BIC Process Design process modelling
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BIC Platform Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for BIC Platform

1 - 5 of 33 Reviews

Anonymous

1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed April 2021

Great software for cloud-based process design

PROS

The BIC Cloud is easy to use, intuitive and has all the features we needed for our process documentation, process analysis and process design projects.

CONS

Integration with JIRA or Confluence would be helpful.

Leonor

Construction, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Our best choice for BPM

After comparing many similiar software systems for business process management we decided for BIC Platform, mostly because of our top account manager. They really do a great job with caring for all your specific wishes. Since the implementation we already benefit a lot from it, since we describe our processes in this software, so that employees can have a look into the system and inform themselves about processes and strucutres that are transparent now.

PROS

Overall UX-Design, Administration possibilities, most easy to use process modeller on the market ...

CONS

Maybe some information about how the software is used within your own company, but they already announced that feature on the last user conference.

Reasons for switching to BIC Platform

Visio wasn't good enough in - granting everyone access to the process descriptions - showing relations between processes, roles, IT-applications and more ... - administrating a process landscape - providing workflows for approving processes or other objects ... - and many more ...

Katharina

Plastics, 5,001-10,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

FUNCTIONALITY

4

Reviewed September 2019

BicCloud Review

PROS

a lot of possibilities, connections between processes, uploading of documents, comparison with previous versions, workflow-handling, easy to learn

CONS

Access, Usability for rare users (too much Information) - should be more like a web page or Wikipedia

Uli

Consumer Goods, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Best process mapping tool we used so far with outstanding usability & no code automation capability

BIC is one of the best software solutions we have ever used and the best BPM software so far .

PROS

The overall experience is great. BIC has given us speed at our work. It's very helpful for business workflow and very user-friendly . Users learn quickly how to use BIC and can easily be involved to the process mapping and automation. BIC deployment is efficient and well supported by the excellent customer support team. The technical experts are quick to react to requests or questions regarding the tool.

CONS

While the SaaS experience is superior - we would like to see a full-blown offline version of BIC.

Reason for choosing BIC Platform

Superior usability paired with outstanding features.

Marco

Management Consulting, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

BIC BPM Tool

It is great as a central repository for all process related information and allowing business uses easily understand what they must do from day today, particularly on mobile devices.

PROS

Beck is very easy to use, and particularly if you have a process centric view of the world. It allows you to develop and describe your business processes across the enterprise and simplify what can sometimes be very complex, and I like the ability for being able to do impact analysis on other aspects of the business.It does not have all the bells and whistles and functionality of other tools in the same class, but what it does very well it's process management and execution for lightweight solutions. It's intuitive and simple to use and links very well to the enterprise architecture components of the business.

CONS

For my use case in supporting the management of processes for our clients there is very little I don't like, but obviously there are some areas of functionality that could be presented in dashboards for ease of management. This is not a major thing, but everything should be looking to excel, even when they are good.

Reason for choosing BIC Platform

Quick, robust and easy to use BPM Tool at a very fair price.