Good potential as long as you have some agency that helps you adapt it to your business and that keeps it updated to the new software developments.

I would rate it as a total garbage. The worst is that we are losing money every day because of it.

Often, formal replies come from her instead of solving problems. Tech support leaves its customers alone with problems.

They don't have birthday greeting features for leads, it is only possible when they have done deals this is just a weird example. Your email bounce back no reports.

The Mobile version does not include all features that reveal problems in my travel period.

The ability to share folders and secure files were very welcomed. Also, the fact that it is free is quite helpful.

The program has a very pleasant interface that is orderly and easy to work with. Entering customer is data is both easy to enter and then subsequently to access.

The customer service you keep on banging your head but their support is like if they want they will give else you keep on reminding.

Very poor customer service, most of functions are useless. So regretted that bought this shit.

Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.

It was easy to learn how to use, they have multiple tutorials available for helping you understand and make a better use of the tools.

Inadequate technical support. Accumulation of fraudsters who sell pictures on the Internet for the price of sites.

We love the Bitrix24 as we just adopted this tool as CRM but then we explored the more features and started using them. Thanks for Bitrix24 team for making this brilliant tool.

And that could be the case, but the problem is that when onboarding a team and asking them to use it for a few simple tasks it causes information overload for them.

I love the fact that Bitrix24 makes collaboration easy with the team. It also makes Good use of accountability tools since your co-staff are also monitoring the company's general dashboard.

Ease of use, amazing user experience and short learning curve.

Bitrix24 is very friendly user overall and the basic features are really useful that help teams collaborate and follow up on one another's role. The advanced features require further training.

Too many integration options and features in Bitrix24 can sometimes get confused.

They can not call you and you can't call them. So when you have an issue your screwed.

We got a great deal on Black Friday and they have so many integrations and so many products that you will never end discovering new features.

We used the software in a test environment for 3 months and had problems all along the way. Adoption from our team was minimal as the software was clunky to use.

High level of options, great price, good usability.

I have informed you that we want to leave you and want the money back, but even after months still no answer I call the fraud.

Since during the event management and organizing period we use our telephones instantly, the feature of connecting to the phone number is an amazing feature.

The user interface is ugly. The learning curve is steep with poor documentation.

Very Economical Way To Create Great Looking Customized Diagrams/Charts.

I like that I can make any type of chart and it's super easy to use. I prefer this to any other ones I've used in the past.

I love that this program is easy to use - as someone who creates a lot of process maps and manages a lot of projects, Lucidchart is a wonderful too.

It's been a great tool for our team over the years to help colleagues put their ideas and processes into visual form.

This bad user experience could have been avoided by simply letting me know beforehand.

I have also categorized it my diagram type and project type. Lucid just allows you to configure anything you can think of and that is what makes it super powerful.

Very easy to use, fast to learn, and customer support is excellent. It's the best way of creating diagrams I've found.

Sometimes the arrows from one action box to the next get a bit wonky and crazy. Not the end of the world, but slightly annoying sometimes.

Visual communications are beautiful and the integrations available make me wish i was more successful in getting more of my company to make us of this great tool.

Support team is great (I'm Global admin for my company).

Really like Lucidchart - highly recommended - not software to install, easy to use - easy to share. Like Google Sheets or Google Docs for visuals.

So simple and intuitive to use. Layout is exceptional, and the ability to have high resolution print quality out of the gate is amazing.

My only complaint is that Lucidchart mixes notation from Crow's Foot and Chen's notation, making some aspects of the design slightly confusing based strictly on the theory of ERDs learned in class.

It is a great option to work because it is very important for us to have applications that we can integrate with the rest of the ones we use.

What I dislike the most is that it's hard to navigate within the document when you have a lot of elements. You cannot drag and move across the page.

Great amount of integrations which make it really easy to use on all my devices and different apps. Been around for long so it has many features and lots of examples.

Easy to accidentally mess up, which may be an issue on my own end but sometimes while drawing certian arrow types, it'd go in a weird direction.

What I really love is ease of use and multitude of features. Every time I wish I could do something, it turns out it's possible.

Super easy to use tool allowing for workflow charting, diagramming, and general designing. The prebuilt design items are great.

I like using this software as it allows me to create very nice looking graphics and at a cost much less than Visio.

I did a good amount of research on similar software, but this has been the best one to create org charts for what we needed.

I love the ease of sharing and collaborating on charts and documents. It is also very easy to create accurate diagrams and export them to pdf.

There are too many icons on the window. Fullscreen only hide an icon, which is odd.

The features I like most about this software is the easy set up and I can get going right away. The quick virtual tour is very helpful when it comes to knowing all the different available features.

The templates are great, so you don't have to start from scratch. Organising documents is easy, you can simply order your diagrams with folders and share them with others.

It is super easy to make a flowchart. It is also easy to share them with others through the various integrations and enterprise solutions.

Overall, we are pleased with the product and the interaction with their sales and support staff.

I particularly like all the AWS options they provide. I love how easy it is to share a chart once done.

It was rather smooth, but I would love to obtain the refund after the cancellation of my subscription.

It is also very affordable to use. Investing in Lucid would be a great idea since they care so much about their customers.

I particularly like the ability to create interactive charts that allow you to drill down into different aspects of a graphic, if you want to.

US Dollar

Bitrix24 is an online workspace for small, medium, and large businesses. It features over 35 cross-integrated tools, including CRM, tasks, Kanban board, Gantt chart, messenger, video calls, file storage, workflow automation, and more!

Switching to Bitrix24 eliminates the need to be subscribed to a bunch of different SaaS solutions. You get all you need in a single package — all at a flat rate.

With over 12 million users, Bitrix24 is one of the most popular business software solutions in the world.

Bitrix24 is a client management solution that provides a platform for businesses to organize and track interactions with potential or existing clients and partners. The software allows users to log and manage client interactions, capture and store lead data, generate sales reports and perform segmentation of target audiences.

Leads received from a user’s website (for example, from an order or feedback form) can be fed directly to the CRM. Users can then create message templates, send individual or group emails to leads and contacts, capture notes on client interactions, schedule meetings and assign tasks.

Users can create personalized invoices for clients by automatically inserting client information and sending them directly to the client's email address.

Bitrix24’s sales funnel functionality offers an overview of sales transactions in progress and their respective stages. With the sales dashboard, sales agents can see how many deals they’ve won, how many clients haven’t been invoiced yet and an agent’s rating in comparison with other sales team members.



LongDescription

File Management

Commenting/Notes

Third-Party Integration

Support Ticket Management

Milestone Tracking

Jobs Board

Content Delivery

Bar Chart

Cataloging/Categorization

Multi-board

Employee Management

Call Transfer

Lead Notifications

Sales Analytics

Case Management

Leave Tracking

Online Voice Transmission

Multi-Channel Marketing

Messaging

HR Management

Surveys & Feedback

Personalization

Invoice History

Status Tracking

Social Marketing

Visual Workflow Management

Billable & Non-Billable Hours

Meeting Management

Caller Profiles

Internal Chat Integration

Committee Management

Payment Processing

Idea Management

Two-Way Audio & Video

Recurring/Subscription Billing

Product Catalog

Time Tracking

Online Forms

Lead Engagement

Lead Capture

Performance Management

Document Storage

Mass Texting

Proposal Generation

Access Controls/Permissions

Data Storage Management

Activity Tracking

Vacation/Leave Tracking

Process Change Tracking

SEO Management

Transfers/Routing

Data Synchronization

Customer Segmentation

Activity/News Feed

SMS Messaging

Templates

Progress Tracking

Drip Campaigns

Task Board View

Employee Directory

Customer Service Analytics

Responsive Web Design

Sales Pipeline Management

Social Media Management

Workflow Configuration

Task Scheduling

Financial Management

SSL Security

Real Time Editing

Marketing Calendar

Pre-built Templates

Policy Management

Electronic Signature

Product Configurator

Guided Selling

IVR/Voice Recognition

Client Database

Group Scheduling

Confirmation/Reminders

Automatic Call Distribution

Variable Workforce

Calendar/Reminder System

Relationship Tracking

Applicant Tracking

Invoice Management

For Nonprofits

Voice Mail

Project Planning/Scheduling

Attendance Tracking

Timesheet Management

Project Management

Approval Process Control

Customizable Invoices

Gantt/Timeline View

Rules-Based Workflow

Auto-Dialer

Data Extraction

Lead Distribution

Real Time Synchronization

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

A 15-day free trial is available, and a free plan for starter business tools, after which pricing is as follows:

Cloud 
Basic: $61/mo 
Standard: $124/mo
Professional: $249/mo

On-premise
Business: $2990 (one-time license)
Enterprise: $24990 (one-time license)

Email/Help Desk

FAQs/Forum

Knowledge Base

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Bitrix24

Webinars

Documentation

Videos

Lucidchart is a cloud-based solution that helps small to large enterprises manage projects, data visualization, and diagramming processes. The centralized platform enables users to create visual diagrams of business processes and share process maps with stakeholders for quick implementation of critical improvements.


Key features of Lucidchart include data import, process mapping, feedback management, customizable templates, diagramming, and more. Lucidchart allows users to create organizational charts and upload employee data to identify the requirements of staff and cross-functional teams. Additionally, it lets businesses manage critical documents by configuring user access and providing view-only licenses to members across the organization.


Lucidchart facilitates integration with third-party applications such as Salesforce, GitHub, Slack, LinkedIn Sales Navigator, BambooHR, and more. The product is available for free as well as on monthly and quarterly subscriptions. Support is extended via phone and other online measures.



Desktop Interface

Whiteboard

Project Workflow

Prototype Creation

Organizational Charting

Presentation Tools

Screen Capture

Charting

Mockup Creation

Publishing/Sharing

Single Sign On

Strategic Planning

Mind Maps

Communication Management

Brainstorming

Collaboration Tools

Interactive Elements

Lucidchart offers Free, Basic, Professional, and Team accounts:

Free

Individual: $7.95 /mo

Team: $6.67 /mo

Enterprise: Contact Lucid Software for pricing details.

Free accounts allow users to create an unlimited number of diagrams with a limit of 60 objects per diagram.

Bitrix24 vs Lucidchart

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Product Demo & Screenshots

Advisor Recommendations & User Awards

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