Bizagi Software


 

Bizagi offers a business process management (BPM) suite for enterprises. Key features include automation, modeling and execution of business operations. It has been recognized as a Challenger in Gartner’s Magic Quadrant report for Intelligent Business Process Management Suites in 2016.

Bizagi’s process modeling feature enables managers to create visual business processes using drag-and-drop functionality. Users can directly customize checklist templates rather than creating it from scratch. It also comes with pre-built automation tools such as accounts payable, onboarding, a leave-request portal and recruitment.

Bizagi comes with an e-learning portal, which offers on-demand courses that assist users in learning the system. The solution can be deployed both on-premise and in the cloud. It integrates with enterprise content management (ECM) systems such as SharePoint, Alfresco, Documentum and FileNet.

 

Bizagi - Alerts
 
  • Bizagi - Alerts
    Alerts
  • Bizagi - Mapping
    Mapping
  • Bizagi - Reporting
    Reporting
  • Bizagi - Multiple devices
    Multiple devices
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

42 Reviews of Bizagi

 

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Software Advice Reviews (8)
More Reviews (34)

Showing 1-8 of 8

Daniel from SOAINT
Specialty: Software
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

A process has never been so easy to do. Bizagi came to stay.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

With the Bizagi software we have achieved many commercial objectives at the commercial level, since it is not accompanied as a technological support for the elaboration of commercial processes, for its subsequent automation. Ideal for all types of companies, it offers a free version, although I recommend the business because it offers infinite quality functions.

Cons

On some occasions, it is generally slow to process and carry out its operations. However, we will continue to use it because it provides us with the security we desire.

Review Source
 
 

Jeysi from Industrias Jelco EIRL
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It’s easy to use And the interface is very friendly. Also, if you not know how use some tool the consult is very simple.

Cons

Sometimes the software freezes and takes like five minutes to be ready again. But after that everything works well

Review Source
 
 

Juan Carlos from Unicomer Group
Specialty: Retail
Number of employees: 10,000+ employees Employees number: 10,000+ employees

February 2018

February 2018

Amazing tool for creating processes!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

In general this is a great tool for companies who wants to make easy steps for diagrams and the implements maybe in an ERP, or other software product. I really recommended this software.

Pros

1. Easy to use
2. Easy to understand with all the team
3. Easy to collaborate
4. Easy to implement with complex processes.

Cons

Maybe It should be better when you collaborate the Works to get who is modifying or chating while your working.

Review Source
 
 

Lucas from Education
Specialty: Education
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

January 2018

January 2018

Easy free workflow software

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

there is a free version, it is easy to use. It can export a fully detailed report in PDF to share with other people

Cons

Limited content for free users and can be kind of challenging in the beginning and to more complex processes.

Review Source
 
 

Gabriel from Poli Junior
Specialty: Finance
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2017

December 2017

Maybe the best, but still needs to improove

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Bizagi is the one of the easiest products to use in this evaluation. It offers a comprehensive range of self-service training courses to shorten the learning curve and successfully help clients manage their BPM journeys.

Cons

Because the platform lends itself to opportunistic application development, customers may fail to establish process governance guidelines or a strong business process competency center (BPCC). However, Bizagi customers have been able to scale operations to hundreds of processes and millions of users. Bizagi provides documentation and advisory services to help its customers create digital process competency centers to enable broader digital transformation goals.

Review Source
 
 

Jeysi from Industrias Jelco EIRL
Specialty: Industrial
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Helpfull

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The interface helps a lot to shape the processes of the company and the functions that it offers are beneficial for the company in a large scale

Cons

Some functions of the software are a little difficult to understand, but you could check it in the internet, so it is not a big deal.

Review Source
 
 

Anoosha from Taashee Linux services
Specialty: Software
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Overview of Bizagi

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Strengths of Bizagi BPM

Bizagi is the one of the easiest products to use in this evaluation. It offers a comprehensive range of self-service training courses to shorten the learning curve and successfully help clients manage their BPM journeys.
According to customer reference feedback, Bizagi customers expressed the highest satisfaction with the cost/value of Bizagi’s iBPMS platform product compared to the other vendors in the analysis.
Bizagi deploys a disruptive business model. The company offered freemium software before the term was even coined back in 2008. Both the Bizagi Modeler, for collaborative design and documentation of process models (today more than 4 million downloads), and the Bizagi Studio, for automating an unlimited number of these process models into process applications across up to 20 nonproduction users, can be downloaded for free. When ready to develop for production, a named-user-based license is applied.

Cons

Because the platform lends itself to opportunistic application development, customers may fail to establish process governance guidelines or a strong business process competency center (BPCC). However, Bizagi customers have been able to scale operations to hundreds of processes and millions of users. Bizagi provides documentation and advisory services to help its customers create digital process competency centers to enable broader digital transformation goals.
Although Bizagi provides the ability to manage both structured and unstructured processes, it lacks some capabilities to deliver complex case control. Since this research concluded, Bizagi has released version 11 of its platform, which it states offers a new set of capabilities aimed at delivering superior case management capabilities and contextualized user experiences.
Compared to leading iBPMS vendors, Bizagi offers one of the less intelligent products in this evaluation. It supports only the minimal required dimensions of the Gartner Business Process IQ Framework.

Review Source
 
 

James from QTRCO, INC
Specialty: Manufacturing
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Great modeler with some minor issues

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I don't currently use the implementation side of product, only the modeling side.

Pros

This modeler is great, I use it for building process maps and workflows. This is much simpler and easier to use than Powerpoint or some of the other products that aren't purpose built for this task. The modeller portion of this software is free.

Cons

There are some flexibility issues when using the modeler. I often do process maps that I need to publish, and fitting everything on one page can be difficult. Bizagi doesn't have options to change text box padding and margins, for example, and has limitations on the smallest text size. I also haven't found an option to print to a vector format, which would be incredibly useful. Even saving as a PDF, Bizagi rasterizes the image first, yielding a pixelated image when zooming in.

Review Source
 
 
 
Showing 1-20 of 34

João from Conselho Nacional de Justiça (CNJ)
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

best modeler i know (ive teste many modelers). suites needs some improvement.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

People doing BPM. Me and others change company and still use the same software, keeping the knowledge of useing it.

Pros

best user interface ever. (im a user of modeler. The suites or collaborative i just know about it, but i dont use it frequently)

Cons

i needed that the outomated software, AND the "published" models of the users of the automated process, could be redesigned. Maybe there could be a way to add my own design, or an editor of the presentation layer, or at least some diferent designs of the presentation layer (should have diferent aparences).

Review Source: Capterra
 


May 2018

May 2018

It is a practical tool for process modeling or flow diagrams

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality


The modeling of credit process and collection of a banking project, designed in a fast and versatile way.

Pros

The simulation of processes in a graphical way is dynamic, and that can be exported to Word or PDF to be able to share them.

Cons

It does not have an immediate correction at the moment of the creation of the process modeling, it must try to save to validate the errors

Review Source: Capterra
 

Jouly from SOAINT
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2018

May 2018

Bizagi is a tool that allows you to create processes efficiently

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is a powerful tool because it allows you to quickly and effectively map the processes and sub-processes of your business, as well as allowing you to differentiate all the activities you need to describe, it is really easy to install, has a very intuitive interface and has great online documentation .

Cons

Sometimes it stays the same and it takes a while for it to work again but in general terms this software is quite complete and practical.

Review Source: Capterra
 

Margiorie from Soaint

May 2018

May 2018

My experience with Bizagi was very good, the flows that were needed very quickly were created

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is an easy to use BPM tool, you can create a flow while explaining the process, for the end user it is easy to use, the deployment in production is simple, the components to create the human task and the automatic tasks is very simple, the rule engine to make decisions in the flow is simple to configure, the screens can be designed. The documentation of the process can be generated from the same Bizagi.

Cons

I did not find the process of migration friendly because of the change of versions, practically they had to make new flows, suddenly you need manuals to guide how to make changes to versions.

Review Source: Capterra
 

Mark from Information Technology and Services

May 2018

May 2018

Bugs galore - when using Suite, not be to used without good project governance

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
Value for Money
Value
Support

Unpaid overtime to get things working, sleepless nights doing work-arounds.

Pros

Modeler. Hands down the better and faster than with Microsoft Visio.
You'd think that Suite has all the solutions worked out in advance, there are so many options.

Cons

Trying to build a large project with Suite - 150+ forms, 100+ master tables, 80+ parameter tables.
That's a true test of the platform - and it disappoints constantly. Either because of bugs that take so long to get fixed, you end up doing scripted work-arounds.
Or having to do ETL and Bizagi master tables are not Identity fields. So you must use their REST service to create records - at a slow speed of 1-2 per second (xml format for uploading an entity).
No inheritance - so you end up doing things over & over again.
No variables - everything needs to be an entity attribute. Attributes are SQL columns, and entities SQL tables.
Scripting is JScript - there is no debugging, only tracing.

Review Source: Capterra
 

Marlyn from SOAINT
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2018

May 2018

I have worked for about 5 years with Bizaggi and I think it is a very useful and easy to use tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Document more quickly the processes of companies and / or projects of BPM being these of excellent quality

Pros

What I like most easily and practically with which allows to make the diagrams and process modeling. The design with which it shows the flow charts in addition to making it noticeable when the call to another process is made within the large flow.

Cons

I do not like that at the moment of exporting to a microsoft word document the order and form of how the content described in the activities is difficult to compress for the reader.

Review Source: Capterra
 


May 2018

May 2018

It is an agile and easy to use tool, it allows to model the processes through flow diagrams

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

To know about another tool that allows me to model diagrams in BPMN

Pros

I practice what allows me to diagram, document and simulate processes through the process diagrams under the BPMN format (Business Business Modeling Notation), also allows processes and their documentation to be exported to word, PDF, Visio, the web or SharePoint to share and communicate

Cons

I think that should have a greater number of symbols in your library, It is a bit limited when you want to see several roles within the flow, it should give zoom options

Review Source: Capterra
 

ELIANA from Ingenieria asistida por computador

March 2018

March 2018

Easy to learn and use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

the interfase and its ease of use. The options to classify each process as a subprocess and to add actions just besides of the box I'm working on

Review Source: Capterra
 


March 2018

March 2018

Understanding a process it's easer when I using bizagi

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

When you start to use the software it's easier to understand all the tools that it give me to do my job.

Cons

at the beginning it's difficult that you don't have problems with your flow chart so you need to sort out 2 or 3 times for the software validate your flow

Review Source: Capterra
 

Sanjuana from IMTIC
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

It's a great tool!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

A way to innovate a company and do right things without invest a lot of money.

Pros

It's intuitive. The way to make expressions is easy and is very well documented. The customer service is extremely helpful.

Cons

It's complicated when the process is big or is changing. Sometimes, the forms are corrupted and when you copy to other form, never saved. I think, the templates are inefficient and the bugs are constants.

Review Source: Capterra

  Response: Bizagi, Bizagi

Date: March 2018

March 2018

 

Thank you for your glowing review! You mentioned a few bugs, so I just thought I would encourage you to make sure that you are using the latest version of the desktop client. Hope that helps!

 

Hakah from M-KOPA SOLAR

March 2018

March 2018

I have been able to put up more neat processes. Thanks to Bizagi.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The software is flexible and user friendly. You don't need training to use Bizagi. Its because of this, i have encouraged my team to embrace it

Cons

So far, i am comfortable with the software. But i am very much willing to share incase i find any challenges

Review Source: Capterra
 


January 2018

January 2018

Easy Modeling Tool

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Helped me to model with users in a friendly manner

Pros

It's really intuitive, i have used it to model processes with business users and it's really amazing how they get to understand easyly the way they have to model the preocesses, besides it's standard compliance and for that reason it's a great tool to model the process even if you are going to develop in a different one.

Cons

It's really closed software, so it's really hard to integrate with different database and software other than the basic ones provided with the tool

Review Source: Capterra

  Response: Bizagi, Bizagi

Date: February 2018

February 2018

 

Thank you for your glowing review! Just so you are aware, openness is actually a huge benefit of our software. When you've got your process model ready in Bizagi Modeler, you can rapidly turn that model into an application using Bizagi Studio, and we've got a whole host of free REST API Connectors, and even a browser-accessible SDK to guide you through creating your own connector for any service.

You'll find all that here: https://www.bizagi.com/en/community/connectors-xchange

 

Felipe from Comp Line Services Solutions
Number of employees: 201-500 employees Employees number: 201-500 employees

January 2018

January 2018

hard work

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

bpms in real word and easy to use

Pros

integration with bizagi modeler is a good feature, it's facilitate the merge to the document word and the real word

Cons

the publish to production enviroment is a critical phase and bizagi is not good with this, the advanced deplay is most like a test Project

Review Source: Capterra
 

Sam from Aalborg University

December 2017

December 2017

Nice program, easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The interface. It is easy to learn and use. The design is good. Icons are well presented nd easy to acess.

Cons

The use of arrows are very frustrating. I found myself using a lot of time arranging the arrows. I switched to another program because of it.

Review Source: Capterra
 

Tamer from Archer Solutions
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Great tools for many functionalities

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
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Great analysis tool for complex business processes

Pros

We use Bizagi modeler since 2011, we use it for modeling business processes by our analysis team, the output model can be used by developers and also clients can validate it.
We have searched for a tool to help us generate the model, and among all tools we tested, we have found that Bizagi is the best, it give us all what we need and a little more:
1- Standard & complete set of BPM components
2- Rich components attributes
3- Easy to use GUI
4- Great documentation tool
5- Exporting to all known file types (extensions)
Bizagi is a success partner for us.

Review Source: Capterra
 

Diana from Cognizant El Salvador

August 2017

August 2017

The best alliance for Process Modeling in Businesses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Standardize process minimizing errors, save money and avoid waste of time doing presentations, documents and process maps, with Bizagi I am able to do it faster and efficently, very frendly visible and understandable

Pros

We started to use Bizagi in our Company to reduce errors in standardize process, this impact our business positevely and reduce waste of time that really impact operations. Everyone here enjoy modeling their process and give us a friendly visibility that anyone understands. It's an amazing way to innovate a company and do right things without invest a lot of money.

Cons

The only thing I consider you can improve is to have a line for Technical Support instead of fill our a form for any question or issue.

Review Source: Capterra
 

Vanessa from Hpbio
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

Awesome

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Able to create workflows with few clicks

Pros

Easy to create flows with just a few clicks and capability to share and work with more people in a group.

Cons

Nothing, it can only gets better !
The software offers the basic for making a flow to a process, so the only thing is to have color options.

Review Source: Capterra
 

Sarthak from Republic Polytechnic

August 2017

August 2017

Overall experience has been good just that there is need of improvements mentioned below.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This software helps a lot during the lessons and gives me an overview on what has to be done and when it has to be done as well.

Cons

The system is very laggy when loading and drawing out the process maybe because it takes too much space in the laptop as well. Another thing i dislike is that it does connect the things together by themselves for example when i want to add in a process I will have to squint my eyes to join them together.

Review Source: Capterra
 

Mauricio from Coopealianza
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

August 2017

August 2017

Excellent tool for BPMN 2.0 modeling, user friendly and useful for the processes analysis.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the validate and simulation functions, very useful to perform the process analysis. It provides helpful data to make smart decisions.

Cons

The start up process of the tool is slow, and it doesn´t remember my login info, so I have to input the data every time.

Review Source: Capterra
 

Natanael dos from Superdigital
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

Very easy to use, very fast and simulation mode and presentation mode is amazing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Bizagi is the one of the easiest products to use in this evaluation, cost/value, deploys a disruptive business model.

Cons

Although Bizagi provides the ability to manage both structured and unstructured processes, it lacks some capabilities to deliver complex case control.

Review Source: Capterra