monday.com

RATING:

4.6

(4626)

About monday.com

monday.com is an award-winning work and project management platform that helps teams of all sizes plan, prioritize, manage, and execute their work more effectively. The platform offers solutions for a wide range of use-cases such as marketing, sales, operations, IT, HR, and more. It’s no-code/low-code, fully customizable, and has 200+ ready-made templates to help every type of user quickly get started. The visual and intuitive interface creates a collaborative environment where team members can assign tasks, create project plans, set dependencies and due dates, communicate in real-time, share files, and more. monday.com offers a variety of productivity features designed to simplify workflows, improve cross-team collaboration, and optimize time-and resource management....

Awards and Recognition

FrontRunner 2021
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

monday.com Pricing

Monday.com offers a free forever plan for up to 2 seats, after which pricing scales based on the number of seats, as well as functionality needed. Paid plans start at $10/seat/month, billed monthly, for the Basic plan and include a minimum of 3 seats. Other plans are outlined below: Basic plan: starting at $9/seat/month billed monthly Standard plan: starting at $12/seat/month billed monthly Pro plan: starting at $19/seat/month billed monthly Enterprise: contact Monday.com for enterprise pricing 14 days free trial, no credit card needed. 30-day money back guarantee.

Starting price: 

$9.00 per month

Free trial: 

Available

Free version: 

Available

monday.com Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for monday.com

1 - 5 of 4,525 Reviews

Tanya

Mental Health Care, 11 - 50 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed March 2022

Monday.com User Review

User Profile

cid

Verified reviewer

Legal Services, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed February 2024

One-stop shop tool

PROS

The menus and tools were intuitively designed, making them effortless to navigate and locate. This tool's simplicity doesn't compromise its versatility; it's easily customizable to suit individual preferences for enhanced functionality. Adding leads

CONS

One con I'd highlight based on my experience is the learning curve. Once you've mastered the tool and its functions, work becomes significantly easier. However, during the learning phase, there's a notable learning curve to navigate

Gerardo

Computer & Network Security, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed December 2023

Monday has enough features to automate and manage your support teams and CRM tickets

I would say is a good experience, mostly because the old platform didn't have all the capabilities and features of Monday, I like that we can generate workflow for every task that we want to automate, all in one dashboard.

PROS

Monday gives you access to many tools and dashboard for different tasks, what we love is the way that we can split our teams in different dashboards. Additional, in our enviroment we have differente dashboard one for each task, for example CRM tickets is one dashboard, Workhours is a different dashboard, this let us to automate and give different states to our workflows.

CONS

In many situations we want to integrate our corporate email address to CRM tickets but it doesn't work in good way, we want to be able to send email from Monday and keep that conversation inside the ticket, sometimes this is possible but many others a following email is sent to different tickets.

Reason for choosing monday.com

Previously, We had experience with monday for marketing tasks so we decided to give a change but for CRM tasks.

Reasons for switching to monday.com

Hubspot was not good with automation tasks, the end customer database was not clean and had a lot of junk information and misinformation.

sam

Retail, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2023

Pros and cons of Monday

PROS

Very good for organization of the projects and to monitor and track the progress

CONS

Everyone has o get used to Monday and need to stop communicating on different platforms, Would be great if you add chat into the Monday

Reason for choosing monday.com

easier to use and better for project management

Maxwell Kwadwo

Non-Profit Organization Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Monday.com redefined and streamlined our organizational task management.

Monday.com is an excellent management tool that redefines the modern business operations of organizations. It has helped us remove all bottlenecks associated with task output by our staff and now we are achieving over 90% routine task completion

PROS

Monday.com's rule-based task automation and its modern UI which makes it easy to customize the dashboard interface, convinced us to choose it.

CONS

Although we have received a non-profit discount that gives us 10 free licenses, adding more team members to it seems to be pricy.

Reason for choosing monday.com

We weighed the two based on their available features and how they could support our project needs. Monday.com stood tall with all the features that we needed.

Reasons for switching to monday.com

The high subscription cost made us switch from Asana to Monday.com. Monday.com offered us a non-profit discount with 10 free licenses.