About Flowingly

Flowingly is a cloud-based business process lifecycle platform which assists firms of all sizes with collaboration and workflow management. Its key features include document indexing, leave requests, expense tracking, support ticketing, incident response and content management.

The application comes with a module which allows users to match people and teams with business processes. Managers can set permissions to secure information and create forms to capture data at each stage of the process. The collaboration feature includes a task prioritization list for individuals and teams and sends reminders and alerts for deadlines. Operations teams can use this solution to maintain records of software license and manage legal documentation.

Flowingly comes w...


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Supported Operating System(s):

Web browser (OS agnostic)

11 Reviews of Flowingly

Average User Ratings

Overall

4.73 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(9)

9

4 stars

(1)

1

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 11 results

October 2017

David from The Kellam Group

Verified Reviewer

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2017

Perfect blend of power and ease of use

Implemented in our own business: * Reduced time to create documentation and manage it/keep it up-to-date * Solved the "discovery" issue of where to look for process documentation * Far greater process adherence * Significantly reduced "how do I?" style questions and internal communication overhead between team members * Streamlined client interfaces for admin tasks (others already well-handled by purpose-built applications)

Pros

Flowingly is far easier to use than most other workflow software. In particular, it focuses on the FLOW, not just the logic of a task. As such, it can be used both to MODEL and EXECUTE processes. Its modelling is essentially self-documenting. Combined with its HTML "Cards" at each step of the process, we are using Flowingly to all-but-eliminate separate static process documentation. Flowingly is both a workflow tool, and a documentation one, when used in this way. Of course, you can still link to external documentation if desired. Other systems we tried made it much harder to build a flow (instead you had a series of interconnected tasks, which couldn't be visually represented or even really held in your head, let alone explained to a less technical staff member). Solutions like Microsoft Flow are too task and trigger>outcome-based. Solutions like KISSFlow are too hard to use for embedded documentation, and have a prohibitive public form pricing. Solutions like Podio are too complex for end users to "get" without a lot of training Other so-called workflow solutions often tend to be industry or department-specific workflow automation, not general business process automation. I work with SMEs and mid-sized non-profits. Almost none have any workflow or process automation in place when I start with them, and often lack basic business systems like a CRM or marketing automation system. Flowingly is perfect for these mid-market customers.

Cons

As a relatively new product (as of writing - Oct 2017), Flowingly has a little catch-up to do in "non-core" features relative to some other solutions (like the ability to send a third party email as part of a flow, or pull/push data via APIs and webhooks). I have seen their development roadmap and it looks like most of these will be addressed over the next 3-6 months, however.

September 2019

Ben from Redlands

Verified Reviewer

Company Size: 201-500 employees

Industry: Education Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2019

Game Changer

The best customer service. This is why we initially chose Flowingly. No automated emails 'thank you for your interest in our product' just passionate and responsive people with an open door policy who strive to meet your needs. Their interest in constant improvement means they listen to the users and respond very quickly. It feels like a collaborative community of users and developers with ideas to streamline and improve workplace practices.

Pros

The ease of use and impact it has. Anyone who has ever drawn a flowchart can suddenly feel like an expert coder who simply presses 'publish' and creates a workflow that combines policy with process - due process becomes the only way.

Cons

Nothing really - the developers are always one step ahead. I wanted some different reports and by the time I had requested them, they had already integrated BI which exceeded by expectations.

Reasons for Choosing Flowingly

There was a genuine interest in our organisation and how best to meet our needs.

Response from Flowingly

Replied September 2019

Thanks for taking the time to submit a review Ben. We're excited to be playing a big part in your process improvement journey. Keep sending feedback our way and we'll keep striving to expand upon the feature set and make Flowingly even better! Thanks again, The Flowingly Team

September 2019

Karen from Mallee CMA

Verified Reviewer

Company Size: 51-200 employees

Industry: Government Administration

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

September 2019

Flowingly

Pros

ease of use, drag and drop, simple screens

Cons

when we first commenced using the software a lot of features such a custom reporting and dashboards are only now available which was too late for some areas of our business

Reasons for Choosing Flowingly

suited our need

Response from Flowingly

Replied September 2019

Hi Karen. Thanks for taking the time to leave a review. We're sorry to hear that some of the new features came about later than you required them. We're normally known for our quick feature delivery, and we regret we missed the mark this time. We'll be reaching out to you to discuss further. Thanks, The Flowingly Team

January 2018

JJ from Cloud BT

Verified Reviewer

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

Excellent, intuitive and reliable Business Process Management tool

Pros

We are a growing small business and we realised that we desperately needed to put in some streamlined fool-proof business processes to enhance efficiency and knowledge base across the company. All too often, we had one employee thinking a process was done one way while another thought it was slightly different! Not ideal! After testing out a number of different BPM software, we found Flowingly best aligned with our business requirements as it is so easy to use and comes with all the features we needed. All our employees (some less well versed in IT than others), had no trouble learning how to operate Flowingly. Setting up flows is incredibly simple and very straight-forward. We liked the style and layout of the interface, especially when performing the steps in a live flow. If we run into any trouble, we refer to their detailed help section on the website or contact Flowingly's readily responsive customer service team for further assistance. We have definitely seen a positive improvement within our business since adopting Flowingly and transferring all paper based processes online.

Cons

Flowingly does not yet have integrations to other software i.e. Xero. But we are advised this is on their Roadmap.

September 2019

Jason from Golden Homes

Verified Reviewer

Company Size: 11-50 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

September 2019

Recommend Flowingly

Great for seeing where we are in a full process ie easy to come up to speed on where a job has progressed to. Also easy for someone else to step in to someone else's job and follow simple instructions.

Pros

Ease of use, can be used for so many different processes. Makes it easy for new employees to go through our own process.

Cons

No issues to report. We had a few teething issues but these were more about our own internal processes and transferring them to a flowingly process.

Response from Flowingly

Replied September 2019

Thanks for the review Jason. It's great to see the impact that Flowingly is having on your employee processes. The Flowingly Team