We needed a highly efficient way to manage and make web changes as well as a flexible web presence to adapt to changing demands from partners on campus. Ingeniux has helped with both. We have a web triage system to handle smaller content changes from campus, strategy meetings with department chairs and other stakeholders to strategize around larger initiatives and a few well-trained partners on campus who can make their own updates. Ultimately this has freed up a team of three people to continue to improve the site with new development projects, the brainpower to think of fun and engaging ways visitors interact with the site and ultimately help the university reach its business goals of attracting more students and appealing to more donors.

What stands out the most about Ingeniux is the high level of customer service - from the initial research stage to reviewing specs and implementation to the amazing support when you become a partner - every phase of interaction with Ingeniux helped our efficiency and web potential, and reinforced that we made the right choice.

Aspects of our site are dependent on taxonomy and the ordering of the association within the taxonomy are very important. We've found work arounds, but a more robust out-of-the-box feature for ordering taxonomy would be wonderful.

Technical support is phenomenal. There is efficient response time and collaboration to review and resolve complicated issues . Collegial communication is very much appreciated.

The addition to include GTM UA tags, rather than in _Layout.cshtml is very helpful. Version 9.0 included slider / image gallery options for our clients.

Our current version 9 shares layout templates to lessen server loads. Customization is more difficult.

I like the tree navigation on the side where you can clearly see the page hierarchy, as well as the one in asset management

It is not user friendly at all in general, definitely not adapting to the modern age users. First of all, there is no in-context editing, so I have to click on Preview for every edit I make. And I can't drag files and put them in the window when I am trying to upload documents. Also I can't upload multiple docs at the same time. Every time somebody assigns a page to me, I have to type in the page ID in the search bar because it's not showing up in the 'Assignment' on the left side for some reason.

Overall our experience with Ingeniux is positive. We have been customers for years and this is largely due to their adaptability of design and customer support. If you dream it, they can make it. That said, be care that you don't overcomplicate an already complicated system.

The best part about the Ingeniux CMS is the idea of "components". There are pieces of data that can be reused on pages to reduce duplication and ensure consistency across the site. Additionally the user permissions can set up access down the page level. This is wildly useful when managing a large site with multiple content managers. The site servers are also managed and protected by Ingeniux thereby alleviating the pressure on our marketing team that does not have a developer on staff.

Ingeniux can be overwhelming and has a relatively long learning curve. There are many different areas of a page, site, user permissions, and publishing features that all have to be mastered before you can successfully start to own it. I do wish the interface was more intuitives and user friendly. However, the customer support is unmatched, incredibly helpful and responsive.

We have been partners with Ingeniux for over 13 years and have gone through multiple iterations of their CMS. The ability to assign user roles and permissions allows for multiple lines of business to add/edit their own content. There is no 'funnel' that lines of business have to get stuck in in order to keep their content fresh and timely. Ingeniux is continuously improving their platform every year. Their latest efforts in improving asset management have been really successful! All assets are now easily managed and utilized in the same manner as pages and other components. Lastly, support on thief product is outstanding. Whether its assistance with a patch or partnering on a major website redesign, they are always ready to help us get the most out of their platform.

This platform work great right out of the box or if you're looking for a more customized site, it's fully capable of meeting all of your needs. The ability to keep all page types, components, assets all easily organized is a huge benefit to this CMS.

Although the CMS comes with the ability to create and use workflows for content creation, editing and publishing, it doesn't allow pages or components to be part of multiple workflows and you can't have specific users utilize different workflows. Its one or none.