About Integrify

Integrify is a low-code, workflow automation platform that helps businesses build automated processes, design dynamic forms, create self-service portals, track performance via reports/dashboards, and review activity audit trails.

Integrify is built for organizations that need to rapidly implement and then scale automated processes to replace manual workflow and increase process visibility in areas such as IT, HR, Sales, Operations, IT, and Finance.

The system uses an open API and can integrate with most enterprise applications (ERP, CRM, HRIS, etc.) allowing users to freely move data between systems as part of any process.

Cloud, private cloud, and on-premise options are available. In addition, both named and concurrent user options are availa...


Read More

Supported Operating System(s):

Windows 7, Web browser (OS agnostic)

19 Reviews of Integrify

Average User Ratings

Overall

4.53 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(11)

11

4 stars

(7)

7

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 19 results

April 2018

Alaina from National 4-H Council

Verified Reviewer

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

April 2018

Integrify helps us streamline a peer review system that involves many users and processes.

Pros

Integrify has allowed us to automate a very complex process, and at the same time it took a system that was paper based and made it electronic. It can handle a wide variety of workflows, requirements, and types of users. The customer service is great.

Cons

As someone who is not naturally tech-savvy and who inherited a system that was already designed, it's not always intuitive and at times it has been challenging for me to understand what's behind the curtain. That being said, I think this has more to do with my knowledge base rather than the system itself.

Response from Integrify

Replied April 2018

Alaina, thank you for all the positive comments. We're glad the system is working well for you and the National 4-H Council. We're always available for training and support as you acclimate to the system. Thanks for being a great customer!

October 2019

Dana from Bluebird Network LLC

Verified Reviewer

Company Size: 2-10 employees

Industry: Wireless

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

October 2019

Integrify workflow tool good but limited

Our first experience was great using a simple workflow/process but once we built our custom workflows specific to our company we soon outgrew the capabilities of the system. Our management elected to move on with other products so our full potential with Integrify was most likely not realized. Seeing that they are still providing a product makes me wonder if the shortcomings have been overcome. Support was great and that was one of the key items that kept us using it for the extended period that we did.

Pros

The graphical interface was pretty good. There were some nice dashboards and being an online service running on our server eliminated having to have a client application.

Cons

There were several gotcha's as we built more complicated workflows/processes. Some of the administrative interfaces were not intuitive and easily could overlook key settings while building a workflow.

Response from Integrify

Replied October 2019

Dana, Thank you for the review! We have made many changes and improvements to our product since you were with us. Most of these changes were based on feedback from customers like you as well as the workflow market in general. We'd love a chance to show you what's new with Integrify. Please reach out if you'd like a personal demonstration. Mike

August 2017

Wayne from software development

Verified Reviewer

Company Size: 51-200 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Customer support

4.0

Functionality

3.0

August 2017

My previous employer tried twice to use Integrify before folding up the projects and giving up.

We never successfully used the software, due to a combination of factors both relating to Integrify and our own situation.

Pros

Options and willingness of Integrify staff to help. The Integrify personnel had ways to work around the idiosyncracies of the product.

Cons

1) Lack of a publishing process for flows (i.e. dev => staging => production) 2) Impossible to print large flows to paper. The only available printing method was to capture a screen in a browser, and if this was used to print to large form paper then the text on the (large) diagrams was unreadable . This was also very awkward as most browsers have limited printing support. 3) Poor scalability. The more complex the process, the more flow specifications would need to be re-entered. For example, given the lack of a publishing process, copying a flow was the only way to simulate one. However, copying a flow lost some types of data which needed to be entered (repeatedly). While one member of our team took a "bleeding edge" approach that stressed the software, perhaps unreasonably, other team members were merely working on a "large-ish" flow, and Integrify was painful to use for such a large flow. I should note that factors within our company also contributed to the failure with Integrify.

Response from Integrify

Replied August 2017

We're sorry that Integrify didn't work out for CityTwist. The single instance promotion feature along with versioning is meant to streamline testing and deployment but clearly the preference was for a more traditional Dev/Staging/Production environment, which we understand. Printing of flows has been an area for us to address and we have done so in our latest version. Thank you for the additional feedback. We have attempted to duplicate the process copy issues you experienced but have not been able to do so. We will continue looking into your comments. Lastly, we'd hoped that our offer of free implementation services could have helped you overcome some of the factors you cited within your company so the project could meet your expectations, but we respect your decision to decline them.

August 2018

Ahmed from Arpu plus

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 2 years

Review Source


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

3.0

August 2018

Perfect Tool : Good Value for Money - Complicated a little - Need to be enhanced in Customer Expereince

I am waiting for the next release for upgrade -if possible - You guys -Integrify- changed my life and saved my time in managing things and staff

Pros

Very Nice Product , With a lot of features that are exceeding my requirements with good coloring and interface The most important point is to understand how to work on Integrify , That is the point

Cons

Actually it took me weeks to understand how to work on Integrify .. That's why I am requesting some enhancements in customer experience to be simpler and to the point Even I have to say that they have a perfect Support Team who helped me to get it done

September 2012

Abayomi from FCMB PLC

Verified Reviewer

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

September 2012

Integrify - No 1 Lean BPM

Integrify remains the optimal BPM solution. Even competitors admit it when they make sale pitches and their applications are compared to Integrify. It perfectly suits all levels of users with all modules on the "go".

Pros

In 2006 to strategically optimise cost, the number one option was to automate and centralise all business processes. Integrify came tops after rigorous evaluation. Integrify improved capacity, customer service and satisfaction with easy processes. Bank and customers benefitted. It elimnated processing errors, improved reporting and performance management. FCMB is the number one bank in terms of product and process efficiency. Time to market and training cost fell and explains why FCMB offers the biggest and most diversified banking products to all preferred market segment. Implementation was a breeze, user experience wonderful. ROI was incredible. The bank grew branch network by over 100% without increasing head count. Upgrade was seamless; offering increased flexibilty and collaboration. tApproval of requests on smart devices especially the BlackBerry makes Integrify second to none in the Nigerian banking industry. Cloud options exist for small and medium sized organisations.

Cons

Versioning to meet emerging needs of sophisticated users should be faster though retaining the agility of the solution.