About Iterop

Iterop is a business process management (BPM) software designed to help enterprises configure workflows and automate operational processes. Administrators can create digital applications, secure confidential data and verify the identity of end-users through Lightweight Directory Access Protocol (LDAP) integration and single sign-on (SSO) capabilities. 

Using Iterop's dashboard, organizations can monitor key performance indicators (KPIs) and assign tasks to specific employees. Professionals can configure users' access permissions and facilitate collaboration across teams via messaging. Additionally, managers can personalize the user interface by adding brand logos, add documents and export data in PDF format.

Iterop offers an application programmi...


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Supported Operating System(s):

Web browser (OS agnostic)

9 Reviews of Iterop

Average User Ratings

Overall

4.67 / 5 stars

Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(6)

6

4 stars

(3)

3

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 9 of 9 results

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May 2020

Bastien from Danone

Verified Reviewer

Company Size: 10,000+ employees

Industry: Food & Beverages

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

Business process management

The tool helps us be more focused on subjects that matters and automate complex or repetitive tasks. More relialabilty on process too.

Pros

Hyper reactive & friendly team ! Tool easy to use (especially for end users) yet powerful with a lot of flexibility.

Cons

Would be interesting to have more features to easily customize the visual look of the tool.

May 2020

Gérald from ROCHE DEVELOPPEMENT

Company Size: 1 employee

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

Implementation of a Customer Business Process

I am using iterop whenever I have a business process that need interactions with different type of users that do not share the same organisation and/or skills.

Pros

This product has a quality driven approch, therefore, when you develop or run the processes, you know that everything is registered and you can go back or have the data to investigate. This is an important criteria when I have to propose a reliable solution to a customer. I use it to make the backoffice implementation of the customer business processes, having the confidence that no data will be lost for the customer business. The interfaces available allow to integrate and interact easily with others applications (REST, Mail...), it also have its own API to allow interconnection with others applications. The script tasks are very useful to make dedicated treatment. The dev support is very well done and rapid to provide you answers.

Cons

For the project, the implementation choice has been taken to restrict the use of the user interface and mainly dedicate the product to the back-office work.

Reasons for Choosing Iterop

Main criteria: - available functionality - price criteria - team proximity - long term partnership

August 2020

Julien from Aerospace Valley

Company Size: 51-200 employees

Industry: Aviation & Aerospace

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

A lot of possibilities easy to implement

We are centralizing and automating organisational processes. We win time by automating non added value actions and gain in performance by systemizing some actions.

Pros

The process designing tool with the graphic interface. It's really easy to modelize a process and to automate action. We could easely build basic processes. If you have a minimum of computer programming skill you could really outbreak the possibilities. Even with limited skill the support team help you a lot to implement complex processes.

Cons

Push notification on mobile device could be really nice.

May 2020

Thomas from EDOKIAL

Company Size: 201-500 employees

Industry: Printing

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Customer support

5.0

Functionality

4.0

May 2020

Retour

Iterop nous a permis d'étoffer notre offre avec un outil de BPM.

Pros

La modélisation est simple et efficace : elle permet de modéliser quasiment en direct avec le client.

Cons

La configuration des taches humaines peut s'avérer fastidieuse. Peut-être qu'un script de création des variables permettrait de créer rapidement des taches identiques et/ou avec de nombreuses variables.

June 2020

Valère from Danone

Company Size: 10,000+ employees

Industry: Food Production

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

June 2020

Avis sur Iterop

Iterop me permet de standardiser des process, les suivre à la trace et avoir un backlog très précis de qui a fait quoi et quand, soulager l'utilisateur final dans sa charge de travail (tout particulièrement sur les mails et le suivi de KPIs).

Pros

La possibilité grâce aux tâches de Script de pousser la complexité des process pour se rapprocher le plus possible du réel. L'adaptation Desktop <-> Mobile des formulaires qui se fait automatiquement est très appréciable aussi.

Cons

Le logiciel bien que présenté et disposant de beaucoup de fonctionnalités user-friendly s'avère au final assez complexe à utiliser de manière optimal. Si le process à modéliser est simple et ne dispose pas de ramifications complexes alors le travail nécessité est très léger mais dès lors que l'on rentre dans des process plus complexes avec de nombreux acteurs la charge de travail pour créer, maintenir et améliorer le process augmente de manière exponentielle nécessitant quasiment des personnes à temps plein dessus. Le débuggage de tâche de script est vraiment un point négatif (localisation des bugs compliqués).

May 2020

Prisca from SOPRA STERIA NEXT

Company Size: 10,000+ employees

Industry: Government Administration

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

My favorite software

I often propose this product to my clients in the context of their digital transformation. Whether it is for digitize their business procedures, mapping processes, or add agility into their current information system.

Pros

This product is really easy to use and intuitive ! Lots of basic functionalities are accessible to the begginers. On the other hand, if you're curious or if you need to look deeper into options the support team will have a real pleasure to guide you !

Cons

Maybe provide in tutorials more complex configuration process models to evaluate the range of possibilities.

June 2020

Marie from Sopra Steria Next

Company Size: 10,000+ employees

Industry: Management Consulting

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

June 2020

Avis ITEROP

La fluidité et la réactivité de l'ensemble des acteurs permet à l'activité de se dérouler de manière optimale. La standardisation des processus permet également un suivi de qualité et une mise en place de procédures claires et applicables par l'ensemble des acteurs de nos processus.

Pros

La facilité de prise en main et la réactivité des consultants ITEROP lorsque l'administrateur rencontre des problèmes techniques ou un besoin d'accompagnement

Cons

Il est difficile de partager des données avec d'autres utilisateurs (ex: filtres personnels)

May 2020

Rémi from GIE Oppidea Europolia

Company Size: 51-200 employees

Industry: Civil Engineering

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

4.0

Functionality

5.0

May 2020

Un logiciel simple d'utilisation

Pros

Outre la question d'une ergonomie agréable, la solution est simple d'utilisation (utilisateurs internes et externes) et permet une adaptation stricte aux processus et circuits internes. Utilisée sur la gestion de l'achat publics, la solution montre son potentiel sur d'autres processus internes.

Cons

Malgré un transfert de compétences opéré dans le cadre de l'intégration du premier processus (transfert de compétences complet), la mise en production a montré des lacunes dans notre capacité à traiter les dysfonctionnements (du processus et non de la solution) constaté.

June 2020

Auscilia from Danone

Company Size: 10,000+ employees

Industry: Food Production

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

June 2020

Danone EDP

Pros

Logiciel utilisable même sans connaissance de codage informatique. On peut suivre facilement créer et modifier des process. Capacité d'intégration de données depuis Excel.

Cons

L'interface n'est pas toujours ergonomique (pas possible de se déplacer facilement horizontalement et verticalement). Difficile de créer des KPIs sans une formation approfondie.