Lucidchart

RATING:

4.54

(1813)

About Lucidchart

Lucidchart is a cloud-based solution that helps small to large enterprises manage projects, data visualization, and diagramming processes. The centralized platform enables users to create visual diagrams of business processes and share process maps with stakeholders for quick implementation of critical improvements. Key features of Lucidchart include data import, process mapping, feedback management, customizable templates, diagramming, and more. Lucidchart allows users to create organizational charts and upload employee data to identify the requirements of staff and cross-functional teams. Additionally, it lets businesses manage critical documents by configuring user access and providing view-only licenses to members across the organization. Lucidchart facili...

Awards and Recognition

FrontRunner 2021
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

Lucidchart Pricing

Lucidchart offers Free, Basic, Professional, and Team accounts: Free Individual: $7.95 /mo Team: $6.67 /mo Enterprise: Contact Lucid Software for pricing details. Free accounts allow users to create an unlimited number of diagrams with a limit of 60 objects per diagram.

Starting price: 

$7.95 per month

Free trial: 

Available

Free version: 

Available

Lucidchart user flow diagrams screenshot
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Lucidchart Reviews

Overall Rating

4.54

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Lucidchart

1 - 5 of 1,751 Reviews

Jason

2 - 10 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed October 2021

Quick and Easy Mind Maps

User Profile

Maciej

Verified reviewer

Translation and Localization, 11-50 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed January 2021

One of the best mind-mapping tools on the market

Lucidchart is easy to use out of the box, has tons of features making it useful in basically every use case I can imagine. No cheap customer lock-in. You can easily export your projects and switch to another tool.

PROS

Abundance of features, which makes this software so versatile. You can basically use it for every task and project. I mainly use it for mind-mapping and brainstorming, but it's also equally useful for taking notes, story-boarding, gathering ideas, presenting, drawing graphs, schemes and organisational charts, Gantt timelines, or even team building (it works great as an online whiteboard). What I really love is ease of use and multitude of features. Every time I wish I could do something, it turns out it's possible. Seems like developers really thought about everything and listen closely to their users and use cases. Also, you don't really feel that the software is locking you in--you can export your projects to similar software/platforms, e.g. Visio.

CONS

Getting to know some features takes time and energy, documentation and tool tips have some space for improvement. Also, licencing model could be more friendly for small companies or people who use it as backup/auxiliary software only (en entry level paid subscription model).

Reasons for switching to Lucidchart

Abundance of additional features, ease of use, short learning curve, user-friendly UI.

Crispussia

Verified reviewer

Computer Software, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed March 2023

Lucidchart review

Lucidchart is a great platform for visualizing ideas and collaborating with others.

PROS

. It allows me to quickly create diagrams and visualize my ideas in a visually appealing way. The platform also has a wide range of templates and symbols that I can choose from to make my diagrams look professional. It also allows me to collaborate with others in real-time, making it easy to brainstorm and make decisions together. The live chat feature also makes it easy to communicate and get feedback from team members. Lastly, Lucidchart has an online library of tutorials and videos to help users become more proficient in diagramming.

CONS

The most complicated part for me was the advanced features. It was difficult to understand how to link shapes and build dynamic diagrams.

Nitheesh

Financial Services, 1,001-5,000 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed February 2023

Great for Sketches

Easy to create architectural diagrams and wireframes and share with team

PROS

Used Lucidchart to create architectural diagrams for AWS solutions. Inbuilt png images of various aws services makes it easy to drag and drop and create the design.Excellent integration with G-Suit which makes it possible to sketch designs while on Google Meet call

CONS

Need time to get used with the product. But easier to learn that other tools like figma. Not all symbols or icons are available

Oğuz

Computer Games, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Lucidchart: A Comprehensive Diagramming Tool for All Your Needs

Overall, Lucidchart is a great diagramming tool that makes creating visuals and diagrams fast and easy. Whether you're a professional or a novice user, Lucidchart provides the features that you need in order to create effective visuals.

PROS

Lucidchart is an intuitive and easy to use diagramming tool that makes creating diagrams and visuals effortless. The user interface is clean and user-friendly and the range of shapes and symbols is truly impressive. Additionally, the integration with other applications makes it a great choice for any team.

CONS

Unfortunately, Lucidchart can be slow at times and when dealing with large projects, it can be difficult to keep track of the changes that have been made. Additionally, the subscription service can be pricey for some users.

Reasons for switching to Lucidchart

Lucidchart stands out from its competitors in that it provides a wide range of features such as integration with other applications, a searchable library of shapes and symbols, and the ability to collaborate on projects. Additionally, the user interface is clean and intuitive, making the program easy to use.

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