# Lucidchart Software Reviews, Demo & Pricing - 2026 > Review of Lucidchart Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/bpm/lucidchart-profile --- [Home](https://www.softwareadvice.com/) / [Business Process Management Software](https://www.softwareadvice.com/bpm/) / Lucidchart Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/project-management/lucidchart-profile/reviews/)[Alternatives](https://www.softwareadvice.com/project-management/lucidchart-profile/alternatives/) # Lucidchart 2026: Benefits, Features & Pricing Wondering if Lucidchart is right for your organization? Our Business Process Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Lucidchart 4.5 [(2255)](https://www.softwareadvice.com/project-management/lucidchart-profile/reviews/) Pricing Starting at $9.00 per month ### About Lucidchart Lucidchart is a cloud-based solution that helps small to large enterprises manage projects, data visualization, and diagramming processes. The centralized platform enables users to create visual diagrams of business processes and share process maps with stakeholders for quick implementation of critical improvements. Key features of Lucidchart include data import, process mapping, feedback management, customizable templates, diagramming, and more. Lucidchart allows users to create organizational charts and upload employee data to identify the requirements of staff and cross-functional teams. Additionally, it lets businesses manage critical documents by configuring user access and providing view-only licenses to members across the organization. Lucidchart facilitates integration with third-party applications such as Salesforce, GitHub, Slack, LinkedIn Sales Navigator, BambooHR, and more. The product is available for free as well as on monthly and quarterly subscriptions. Support is extended via phone and other online measures. Wondering if Lucidchart is right for your organization? Our Business Process Management Software selection experts can help you in 15 minutes or less. ## Lucidchart User Interface ## Popular Lucidchart Alternatives Main Product Lucidchart 4.5 [(2255)](https://www.softwareadvice.com/project-management/lucidchart-profile/reviews/) Ratings Breakdown - 4.42Ease of use - 4.36Value for money - 4.27Customer support - 4.42Functionality Pricing Starting at $9.00 per month Get Price Alternative Product [Visio](https://www.softwareadvice.com/flowchart/visio-profile/) 4.5 [(3282)](https://www.softwareadvice.com/flowchart/visio-profile/reviews/) Ratings Breakdown - 4.24Ease of use - 4.16Value for money - 4.17Customer support - 4.44Functionality Pricing Starting at $5.00 per month Get Price Alternative Product [SketchWow](https://www.softwareadvice.com/diagram/sketchwow-profile/) 4.9 [(588)](https://www.softwareadvice.com/diagram/sketchwow-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.86Value for money - 4.83Customer support - 4.67Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Miro](https://www.softwareadvice.com/project-management/miro-profile/) 4.7 [(1689)](https://www.softwareadvice.com/project-management/miro-profile/reviews/) Ratings Breakdown - 4.54Ease of use - 4.42Value for money - 4.34Customer support - 4.57Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Figma](https://www.softwareadvice.com/graphic-design/figma-profile/) 4.7 [(866)](https://www.softwareadvice.com/graphic-design/figma-profile/reviews/) Ratings Breakdown - 4.45Ease of use - 4.58Value for money - 4.32Customer support - 4.63Functionality Pricing Starting at $5.00 per month Get Price Alternative Product [AWS Step Functions](https://www.softwareadvice.com/workflow/aws-step-functions-profile/) 4.7 [(19)](https://www.softwareadvice.com/workflow/aws-step-functions-profile/#reviews) Ratings Breakdown - 4.37Ease of use - 4.33Value for money - 4.75Customer support - 4.68Functionality Pricing Available upon request Get Price ## Lucidchart Pros and Cons We analyzed 2,255 verified reviews for Lucidchart to find out what actual users really think. Select to learn more Collaborative Diagram Creation Tools Lucidchart offers a wide range of shapes, templates, and editing tools for building diagrams of any complexity. Real-time collaboration lets teams work together efficiently, while integrations and intuitive controls make visualizing processes and ideas straightforward for both individuals and groups. Intuitive Flowchart Design Features Creating flowcharts in Lucidchart is simple thanks to drag-and-drop functionality, a variety of templates, and a user-friendly interface. Teams can quickly map workflows, visualize processes, and customize flowcharts, making it easy to communicate plans and timelines without manual effort. Versatile Charting And Visualization Lucidchart makes it easy to build and customize charts for data visualization, project planning, and organizational mapping. The platform supports real-time collaboration, offers a broad selection of templates, and provides flexible export options, helping users create professional-looking charts efficiently. Editing And Navigation Limitations Users report challenges with customizing elements, such as limited icon selection, clunky text editing, and difficulty navigating large documents. Some features are hidden or unintuitive, and issues with copying, pasting, and formatting can slow down workflow, especially for complex projects. Limited Free Plan And High Costs Lucidchart's free version restricts users to a few editable documents and limited features, prompting frequent upgrade prompts. Paid plans can be expensive, with some advanced tools only available at higher tiers, making it less accessible for occasional users or those on a tight budget. Slow And Unhelpful Support Experience Customer support is often described as slow to respond and difficult to contact, with limited helpful resources for troubleshooting. New users may struggle to find guidance, and issues like frequent logouts and confusing account management add to frustration when seeking assistance. ## Lucidchart Pricing and Plans Starting price: $9.00 per month Free Trial Free Version Free $0.00 flat rate Plan includes: - 100 Professional Templates - Basic Collaboration - Basic Integrations - Security - Offline Mode - Comments - Link Preview - Automatic Email Sharing - Basic Visual Activities - Universal canvas Read More Individual $9.00 flat rate, per month Plan includes: - 1000+ Professional Templates - Basic Collaboration - Basic Integrations - Security - 1 GB Storage - Premium templates - Premium Visual Activities - Unlimited Objects Limit - Asana Integration Team $10.00 per user, per month Plan includes: - Advanced Collaboration - Advanced Integrations - Basic Easy Admin Controls - Security - Minimum 3 Users - JIRA Integration Enterprise Pricing available upon request Plan includes: - Advanced Data and Automation - Advanced Integrations - Basic Easy Admin Controls - Security - SSO - Link Expiration - Data Refresh Daily - Overlay - Zapier integration Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Lucidchart Features - Popular features found in Business Process Management Access Controls/Permissions Approval Process Control Business Process Automation Collaboration Tools Data Import/Export Document Management Drag & Drop Reporting/Analytics Task Management Third-Party Integrations Workflow Management - More features of Lucidchart Alerts/Notifications API Auto Update Brainstorming Charting Chat/Messaging Commenting/Notes Communication Management Component Library Customizable Templates Customization Data Linking Data Visualization Design Management Design Templates Desktop Interface Diagramming Document Embedding Document Storage Drag & Drop Editor Employee Photos Feedback Management File Management File Sharing Flowchart Forms Automation Freehand Sketch Gantt/Timeline View Graphical Data Presentation Graphical Workflow Editor Image Library Interactive Elements Mind Maps Mobile Interface Mockup Creation Multi-Language Network Diagram Organizational Charting Org Chart Creation Presentation Tools Process Change Tracking Process Modeling & Designing Project Management Project Planning Project Workflow Publishing/Sharing Real-Time Data Real-Time Updates Rules-Based Workflow Screen Capture Search/Filter Single Sign On SSL Security Strategic Planning Team Management Template Management Templates UI Prototyping Version Control Whiteboard Widgets Wiki Wireframe Creation Workflow Configuration ## Lucidchart Integrations Google Drive Integration rated 4.8 from 30 reviews Confluence Integration rated 4.6 from 30 reviews Jira Integration rated 4.3 from 20 reviews Google Docs Integration rated 4.4 from 17 reviews Slack Integration rated 4.7 from 17 reviews Google Workspace Integration rated 4.9 from 15 reviews See all 48 integrations ## Lucidchart User Reviews Overall Rating 4.5 Ratings Breakdown 5 62% 4 33% 3 4% 2 1% 1 1% Secondary Ratings Ease of Use 4.4 Value for money 4.4 Customer support 4.3 Functionality 4.4 FS Frico S. Verified reviewer Information Technology and Services 1001-5000 employees Used monthly for less than 2 years Review source Reviewed June 2026 Lucid Chart for Diagramming and Modelling 4 Lucid Chart also has a generous free tier plan which we can use as a trial before deciding on the paid plan. Ratings Breakdown 4 Ease of use 4 Value for money 4 Functionality Pros: Lucid Chart offers a simple and clean UI for non-technical users. Now, with the implementation of AI, diagramming and modelling are even easier. Cons: The offline functionality in Lucid Chart is not that great. If you're often going to places where the internet is not available, it can be a problem. Read More FY Faz Y. Verified reviewer Leisure, Travel & Tourism 1001-5000 employees Used daily for less than 12 months Review source Reviewed January 2026 PP app loves Lucid Chart 5 We replaced diagrams.co with Lucid chart because of it's greater range of features and team collab was superior. Overall its super helpful for us to build journeys and architecture flows. Ratings Breakdown 5 Ease of use 4 Value for money 3 Customer support 5 Functionality Pros: Lucid has one of the best library of user flow templates it's super easy to use and I also found it to be quite affordable for our organisation Cons: I think the initial set up is a bit tedious but other than that all seemed fine. Some controls are a little fiddly and some of the UI is a bit dated. Reasons for choosing Lucidchart Cost mostly and also technical skill was lower for Lucid. Reasons for switching to Lucidchart Cost but also the export features were better in Lucid and had better integrations Read More AJ Arnaud J. Verified reviewer Computer Software 2-10 employees Used monthly for less than 12 months Review source Reviewed May 2026 The best cloud-based diagramming tool available 5 Lucidchart remains my go-to diagramming tool. It has continued to improve with smarter shape suggestions, better import from Visio, and enhanced data linking features. Whether I'm mapping out system architecture, creating process flows, or collaborating on wireframes, it handles everything smoothly and professionally. Ratings Breakdown 5 Ease of use 5 Functionality Pros: Lucidchart's vast template library and intuitive drag-and-drop interface make creating professional flowcharts, org charts, and network diagrams fast and easy. Real-time collaboration is seamless, and the integration with Google Workspace, Confluence, and Jira is excellent for keeping diagrams in sync with workflows. Cons: The free plan is quite restrictive with a 3-document limit. Performance can slow down with very large or complex diagrams, and some advanced shape libraries and features are locked behind higher-tier paid plans. Read More BK Blerta K. Verified reviewer Education Management 2-10 employees Used daily for less than 2 years Review source Reviewed March 2026 Lucidchart Visualizing our complex grammar structures. 4 It is in the best interests of our learning and teaching to exhibit the complex Scandinavian grammar graphically, as a Language Instructor. I employ it to plot linguistic ideas and develop interesting resources of study. An extremely strong diagramming tool, the limits placed on simple shapes by the paywall pricing structure can be annoyed by a non-profit making or small school. Ratings Breakdown 5 Ease of use 4 Functionality Pros: The user friendliness in relation to the template library is superb and our instructors are able to quickly create beautiful sentence structure trees and vocabulary mind maps in our project design without knowing how to use graphics. Cons: The higher price groups provide bad value to money to use certain education templates and tracing the changes and versions of the collaborative diagrams becomes extremely confusing and the customer support simply refers to the articles on forums. Read More PU Philipp U. Verified reviewer Computer Software 11-50 employees Used weekly for more than 2 years Review source Reviewed December 2025 Wonderful to use, but expensive 4 Lucidchart is undoubtedly the leader in its field. The UI is so well polished that it just feels much more comfortable to use. Unfortunately, this comes at a price, and when deciding upon your software stack, this will end up being one of the more expensive purchases if this is needed. Ratings Breakdown 5 Ease of use 3 Value for money 3 Customer support 5 Functionality Pros: Lucidchart has a diverse array of icons that can be used. The arrows to join sections of a flow together are really intuitive to create and to move. Charts are very easy to share, and very easy to collaborate on. Cons: The product is a little bit expensive, given that draw.io has a free version. It is also tricky to export the graphs from this and use them in other projects. Reasons for switching to Lucidchart draw.io is much cheaper in comparison. Lucidchart boasts a much more superiror UI though Read More KL Katie L. Verified reviewer Media Production 5001-10000 employees Used weekly for less than 2 years Reviewed July 2025 My Take on Lucidchart: Really Not Bad! 5 I've been using Lucidchart frequently over the past year, and it's become my go-to diagramming and collaboration tool—far better than other default options we had at work. It's incredibly intuitive, easy to use, and makes sharing with teammates seamless. I started using it on my own, but over time, more and more of my team members opted in as well because of how efficient it made our workflow. Beyond just my team, I’ve seen growing adoption across different departments. Recently, our company signed a corporate contract with Lucidchart, which will make collaboration even smoother. I highly recommend it to any team looking for a reliable, user-friendly platform for visual collaboration and process mapping. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Very user-friendly interface, even for non-designers for project design Easy to collaborate in real-time and share across teams Flexible templates and shape libraries save a ton of time Works well for both technical and non-technical diagrams Monthly cost is as little as a hamburger and a drink Cons: Limited features on the free plan. But as mentioned, it's not expensive at all Sometimes the format changes when downloaded as in another design software format Reasons for switching to Lucidchart Easier to use, clearer UI, a lot of templates to use, easier to share, and edit by other members Read More AT Aleksandra T. Verified reviewer Computer Software 2-10 employees Used weekly for more than 2 years Review source Reviewed May 2025 Good software. Unethical practices. 2 I was happy to use them for 6 years. However, the unethical practices and inability to cancel drove me to change the provider. I cannot rely on the company that rips its customers. Ratings Breakdown 3 Ease of use 4 Value for money 1 Customer support 3 Functionality Pros: It is a good diagramming tool with nice data features. Their integration is good, their visualization is dated, but ok. They have very lowlearing curve if you just want to use it for diagramming. Overall, feature-wize, it was just enough for me. Cons: they blatantly lie about the price on their services and they are impossible to cancel. I needed an additional data capabilities for a client. They suggested to use Enterprise plan and gave me a quote (about $25 per month). They charged the difference and i though i was all set. However, 2 days later they charged me $70! . I tired to contact them. I tried to cancel the plan. There is no phone, no email, no possibility of canceling online. Reasons for choosing Lucidchart Mix of features and low learning curve for aux users (clients, devs) Read More MF Michael F. Verified reviewer Telecommunications 201-500 employees Used weekly for less than 2 years Reviewed July 2025 Long time user first time buyer 5 From the initial sign up to the creation and modifications of drawings it has been easy and a pleasure to use. The lowest level subscription does open a great bit of features for very reasonable price. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easy to use and has an intuitive interface. There are a variety of pre-built templates for use that span several project types Cons: There are limited shapes with the free version but that expands when moving to a paid model. I wish you could use the data import feature for org charts in the free version to get a feel for how it works. Reasons for switching to Lucidchart Costs was the primary driver and the fact it isnt a native cloud based solution Read More JH Josh H. Verified reviewer Banking 1001-5000 employees Used daily for less than 6 months Reviewed July 2025 Lucidchart for Financial Services 3 Ratings Breakdown 3 Ease of use 3 Value for money 3 Customer support 2 Functionality Pros: It is easy to access Lucidchart and get started, you don't need to do anything overly complex to get to a base level and begin working quickly with the tool. Cons: This software is quite clicky and has a lot going on. The UI can be a bit much at times and sometimes seems to overcomplicate things. Additionally, the templates are not easy to work with as they input a lot of things you then have to delete because they don't update with you as you begin to enter information. Reasons for switching to Lucidchart To manage cost and features at the enterprise level. Read More VR Verified Reviewer Computer Software Self-Employed Used weekly for less than 12 months Review source Reviewed January 2025 Lucidchart User Review 4 On an overall basis, the experience has been pretty positive each time while using the software. There hardly has been any issues of any kind. Ratings Breakdown 4 Ease of use 4 Value for money 3 Customer support 4 Functionality Pros: The variety of tools make it easy to design any diagrammatic representation. Adding to that, the tools are very accurate and easy-to-use as well. It is also optimised for every type of software. Cons: There is not much which I don't like about it personally. Reasons for switching to Lucidchart I decided to make the switch because as a planner, I had to regularly make diagrams representing workflow which took a lot of time in Canva, with the results still being pretty inaccurate. Read More Showing 1 - 10 of 2255 Reviews [See All Reviews](https://www.softwareadvice.com/project-management/lucidchart-profile/reviews/) ## Lucidchart Popular Comparisons [Visio vs Lucidchart](https://www.softwareadvice.com/project-management/lucidchart-profile/vs/visio/)[SketchWow vs Lucidchart](https://www.softwareadvice.com/project-management/lucidchart-profile/vs/sketchwow/)[Miro vs Lucidchart](https://www.softwareadvice.com/project-management/lucidchart-profile/vs/miro/)[Creately vs Lucidchart](https://www.softwareadvice.com/wireframe/creately-profile/vs/lucidchart/)[SmartDraw vs Lucidchart](https://www.softwareadvice.com/project-management/lucidchart-profile/vs/smartdraw/)[Aha! vs Lucidchart](https://www.softwareadvice.com/help-desk/aha-profile/vs/lucidchart/)[monday.com vs Lucidchart](https://www.softwareadvice.com/project-management/lucidchart-profile/vs/monday-com/)[Jira vs Lucidchart](https://www.softwareadvice.com/project-management/atlassian-jira-profile/vs/lucidchart/)[ClickUp vs Lucidchart](https://www.softwareadvice.com/project-management/clickup-profile/vs/lucidchart/)[Smartsheet vs Lucidchart](https://www.softwareadvice.com/project-management/lucidchart-profile/vs/smartsheet/)[Trello vs Lucidchart](https://www.softwareadvice.com/project-management/lucidchart-profile/vs/trello/)[Flokzu vs Lucidchart](https://www.softwareadvice.com/project-management/flokzu-profile/vs/lucidchart/)[Airtable vs Lucidchart](https://www.softwareadvice.com/project-management/airtable-profile/vs/lucidchart/) [Compare All Alternatives](https://www.softwareadvice.com/project-management/lucidchart-profile/alternatives/) ## Other Top Recommended Business Process Management Software [Smartsheet](https://www.softwareadvice.com/project-management/smartsheet-profile/) **4.5** (3518) Recently recommended **1** times [Kinetic](https://www.softwareadvice.com/manufacturing/kinetic-profile/) **3.8** (175) Recently recommended **1** times [Trello](https://www.softwareadvice.com/project-management/trello-profile/) **4.5** (23548) Recently recommended **0** times [Jira](https://www.softwareadvice.com/project-management/atlassian-jira-profile/) **4.4** (15404) Recently recommended **0** times Stuck Between Options? 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