Lucidchart vs BIC Platform

RATING:

4.5

(2060)

Lucidchart has 2060 reviews and a rating of 4.55 / 5 stars vs BIC Platform which has 33 reviews and a rating of 4.67 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (2060)
4.7 (33)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 24, 2024
February 17, 2023
Pros/Cons
  • Pros

  • I like that I can make any type of chart and it's super easy to use. I prefer this to any other ones I've used in the past.
  • I love that this program is easy to use - as someone who creates a lot of process maps and manages a lot of projects, Lucidchart is a wonderful too.
  • Cons

  • This bad user experience could have been avoided by simply letting me know beforehand.
  • Sometimes the arrows from one action box to the next get a bit wonky and crazy. Not the end of the world, but slightly annoying sometimes.
Read all user reviews
  • Pros

  • Moreover, auto-generated SOP for all documented processes is amazing, also versioning system is very intuitive and well designed.
  • This product is very well designed and performs beautifully. Process templates are also of great help and prevent us from having to re-invent the wheel.
  • Cons

  • Not compatible with all file format and limited levels in workflow.
  • There are sometimes problems with the sequence of the process steps when printing a process manual.
Read all user reviews
Pricing Range
$
$
$
$
$
N/A
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos