It's been great, hassle free and the customer experience side of things has been so helpful as we always have [sensitive content hidden] there when we need her!

I love how easy it is to use, and it was very easy to bring across all our task management from our previous provider to Method grid. It's also been so great to feedback to the Method Grid team as they act on feedback right away! We've been able to bring everything across from our last system and more, including CRM, Onboarding/offboarding clients/staff and more that we hadn't imagined we needed!

A few features like adding multiple people to tasks/elements/grids can be difficult as previously the way we used it, this was a great option and helped with taking ownership but I know that its something thats in the works for Method Grid.

I am a visual learner and I like the way topics can be set up in Method Grid. It was also nice that there is a free version, because I am a small company and need to keep costs down.

Method Grid is the best software I have found to visualize and document systems/procedures. It is intuitive to use to get you started quickly, but is chock full of features if you want to get detailed for project management. They also seem to be adding features regularly. You can customize Method Grid with your business logo and color scheme.

I had difficulty figuring out how to collaborate with team members and found out I have to have the paid version to do this. After I contacted their customer service for help, the issue was resolved promptly.

It is visually quite an easy program to learn and use

It did seem complex at first but after a few goes was easy to master

Now that everyone has got used to changing to MethodGrid I'd say client management/organisation has improved.

The task management, allocating specific individuals to tasks and showing deadlines has been an effective way for client leads to keep track of all their projects and individuals they are managing. Its also a useful tool to use when having client team catch ups as everyone can see what is complete and what is still outstanding.

Some would like to be able to allocate two people to elements/tasks as occasionally more than one person is responsible. When setting up yearly grids the team felt that it would be handy if people allocations were included in duplications saving them to allocate everyone at every stage.

I primarily use Method Grid for onboarding which makes the process streamlined and consistent, and also easy to update when things change in the company / training. They have been consistently communicative when setting up the system and proactive in requesting feedback on how to make the product better and more suited to particular needs.

The communication between myself and the company is 10/10, quick responses and always happy to hear new ideas on how they can better the product. Easy to set up, navigate and update and also aesthetically pleasing!

There isn't anything I dislike about the software

To be able to standardize processes across multiple counties in grid format is what sold me. We're still developing other processes and learning the possibilities. Overall it's an intuitive and flexible tool.

I'm really enjoying the grid layout for customizing process steps going across the top for each county I work in, for each standardized step I have going down the left side. Very intuitive for my virtual assistants as they're able to keep the familiar work flow while working an county that needs attention. The flexibility to add multiple elements in a cell allows for what-ifs and dynamic work flows.

I haven't really found any major friction points yet. Everyone seems to like what they've seen so far.

The followup was good, lots of great features

We had very basic needs around sharing key information within a small team. This has given us what we need without having to buy, and there are paid features that may come in useful in the furtuer - for now this works well for us.

Only using the free version. The paid features would be really good but can't justify the cost (yet)for our basic level of need.

We have used the application for about 2 years now and it has been excellent in helping us work towards our ISO9001 accreditation

We use the product primarily for knowledge management as our QMS and it does the job, easy to use and well supported.

Not having an Undo can be problematic and you have to be sure what you are doing before deleting anything.

Method Grid enables us to provide a consistent approach to project management. It helps manage tasks and task allocation and the organic growth of functionality, based on user requirements has seen the platform continue to keep pace with our expansive needs.

The combination of project/task allocation and management, whilst linking to a knowledge pool to ensure consistency in quality and process. Also like the task allocation and progress tracking.

Gant chart alignment to the project Grids is something that we need and is imminent for release.

Ease of use, great value for money and a solid solution for project management.

The solution is excellent and really easy to use, I would prefer it, if it did have a calendar function for content planning.

Method Grid seems like a pretty solid tool for tracking projects between your team. I enjoy the simple look of it along with being able to make comments and updates for progress for my projects and tasks. It is fairly simple and easy to post comments and make updates to the projects you have. I don't need to spend a ton of time trying to figure out who is working on what or adding in comments. Its quick to use. I would like to see more customization's within method grid for cosmetics and functionality in the future. Method grid is what you make of it!

Simple and easy way to view every project everyone on your team has. Method Grid keeps it simple and pleasing to the eye. I like that you can provide links to elements as well. It is also nice that you can type comments and mention other user's in your group incase something needs their attention.

No way to zoom in and out the board so you can view everyone on your team's projects. At least I could not find a feature like this even in full screen mode. Could use some more customization features such as being able to select the colors for each grid and task. I also don't feel like I have a lot of customization options or control being a normal user.

We are using Method Grid to capture key processes and methodology as well as using as an induction tool.

For a professional service business, methodology capture is critical. This is a unique product in this regard and has been developed to satisfy a genuine need for professional firms. It is based on a solid concept, easy to use, well designed and delivers significant value through proper use.

Nothing. The only point I would make is that the software is still being rapidly developed but this is a positive i.e. new features being added all the time. There isn't anything that I like least.

I am satisfied and will continue using it

As a new user I love the fact that if you make a mistake it doesn't mean you broke the tool. All the videos I have watched before starting to use the product have been really helpful I find it relatively easy to use And I love that I can assign tasks to other team members

I haven't found anything I don't like with the software yet. If this changes I'll make sure to contact Method Grid as their support so far has been great for us

Intuitive and pleasing to the eye. For the tasks I delegate I can be sure they’re done right every time

Took a while to find all the features but support was great

MethodGrid is a logical platform that we have found multiple uses for, [SENSITIVE CONTENT HIDDEN] and the team are excellent in terms of their enthusiasm to see the platform used in as many different ways a possible and looking to develop helpful tools within the platform to increase its capabilities.

It can take a short while to get used to the way of working, or devising how the platform can help solve a particular issue within your organisation, however the right person, or a quick conversation with one of MethodGrid's team can usually point you in the right direction.

Really easy to use and helps me understand processes and flows in what can be an overwhelming volume of information.

Navigating to the grid could be better - although that may be because we have a lot.

Its very user friendly to access and understand the functionality.

To download the report from various grid

Really enjoyable way to do a boring Risk Assessment instead of the usual template style

user interface was a fun way to write a Risk assessment

It may be because I am using the free version, but found I would need to customise the final document in excel. Thats ok, if you are confident using excel

This incredibly changed the way of working for us and building strategy overall esp in category management and strategic sourcing and I must say superb

This is so simplified and structured where we are having clear idea to build strategies and it’s really helpful.

Currently I am not finding any issues so very much satisfied

MG was used in order to create an interactive induction tool for new starters, clearly laying out policy and procedure information. The grid formation ensured that info could be found very quickly by thd user.

User friendly interaction, ease of use and the ability to clearly lay out information.

Sometimes slow to run with a large grid loaded

good

User friendly and systematic. It is easy to use and has pre defined steps.

in switching from one dialog mode of FUT testing to Development, it cannot be done by me and can only be done by the developer. So management will not know what is the current status

This software will more than likely allow for our entire organization to stay on track to reach goals and continue to organize itself in a user friendly manner

I have not found anything I dislike about the software

It's easier to organize big projects and so much easier to use than a spreadsheet.

I used Method Grid to replace poster board and sticky notes that I use to organize online courses. There are a lot of details to be worked out, and this allows ideas to be put up, changed around, deleted, etc. Best of all, I can share it with others to get their feedback and edits. Love it!

It took me some time to learn it, but otherwise it is easy to use.