About Newgen iBPS

Newgen iBPS is a cloud-based business process management (BPM) solution, which provides tools to help businesses streamline back or front office operations and manage the entire application development lifecycle. Features include routing, workflow designing, real-time monitoring, progress tracking, forecasting and task assignments.

The application's process modeling module assists users with project management, versioning and document tracking. Team members can handle processes through process definition, task prioritization and parallel or repeatable workflows. Managers can use what-if scenarios, configurable simulations, prescriptive analysis and heatmaps to measure operational performance. It also enables employees to collaborate in real-ti...


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3 Reviews of Newgen iBPS

Overall rating

4 / 5 stars

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January 2019

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Sachin from Infosys Limited

Verified Reviewer

Company Size: 10,000+ employees

Industry: Banking

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

January 2019

A great tool for workflow/ business process management

OmniFlow is a very useful business process management tool. It helps streamline business processes. It is easy to understand and requires minimal user training. If the tool is used without defining a proper business process, true benefits of the product may not be realized overtime.

Pros

* Process Modeler to define business process is one of the best to comprehend and implement * Business rules can be defined in the system * Case based work flow management * Parallel processing of single case/ transaction * Integration with industry standard Rules engine, Document Management, Scanning solutions, ERP solutions, Mobile apps etc * Support image assisted business process management

Cons

Heavy customization could take longer to implement the desired business process.

July 2021

LISA from Advia Credit Union

Company Size: 501-1,000 employees

Industry: Banking

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

July 2021

If you're considering a new account opening Vendor - Check out Newgen!

We have seen an increase in new account openings since our launch with our new AOS platform. Members are able to easily navigate and complete their new account without friction or frustration. We've seen a decrease in our abandoned applications, which was definitely a goal of ours. We continue to strive for new innovative processes and have found Newgen to be open and responsive of our requests. Overall we have had a positive experience with Newgen and would recommend them to anyone looking for a new account opening vendor.

Pros

We were able to provide a similar experience for both our in-branch account opening process as well as our online account opening process. This was important for our organization as we strive to make it easy to do business with us, as well strive to make our internal process more streamlined. Newgen was able to provide us with both of those requirements allowing us to drive progress both internally and externally alike.

Cons

Initially there was some resistance in our requests during the design phase. We wanted things that Newgen didn't offer in their standard integration, however, with some additional push, they were able to deliver a product that met our wants and needs.

April 2010

mohammad from transfo

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

3.0

Customer support

3.0

April 2010

omniflow

my recommendation is omniflow

Pros

transfo - opensource

Cons

.net framework peapol