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Overall Rating
4.37 / 5 (35)
Ease-of-Use
4.5 / 5
Value for Money
4.5 / 5
Customer Support
4.5 / 5
Functionality
4.5 / 5
Last Review Written
September 1, 2022
Pros/Cons
  • Pros

  • Its easy to use and it brings together all the elements of BPM in a very effective way.
  • You can visually see where you can make improvements and how much time you can save on the part of the process which needs improving.
  • Cons

  • So the SOP export is essentially useless. The PRIME team have not been able to solve this issue, although it has been raised for months.
  • The check-in and check-out features, whilst necessary, can be difficult to get your head around at first.
Pricing Range
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Ideal Customer Size
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Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
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Documentation
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